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teleburst
Senior Member
Username: teleburst

Post Number: 3135
Registered: 06-2003

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Posted on Saturday, October 03, 2009 - 11:01 am:   Edit Post Print Post

More anecdotal evidence that Australia ins't the diner's paradise despite the use of a mandatory service charge and higher hourly wages than much of the US:

http://www.goldcoast.com.au/article/2009/08/05/104975_gold-coast-top-story.html

As always, the reader should take this with a grain of salt.
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vozveratu
Senior Member
Username: vozveratu

Post Number: 1473
Registered: 01-2005

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Posted on Monday, October 05, 2009 - 07:24 am:   Edit Post Print Post

Mr Donovan said the job of waiting staff should be to enhance the customer's experience not just dish out the plates.

Guess he never met people like Paid-up....8p
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cam_lon
New member
Username: cam_lon

Post Number: 10
Registered: 09-2009

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Posted on Thursday, October 08, 2009 - 02:26 am:   Edit Post Print Post

I'm not surprised at all by this article. The Gold Coast is a pretty tacky (in my opinion) tourist area, and the level of restaurants isn't high. A lot of the staff are itinerant workers who have no intention of making a career in the service industry. There would be very little repeat business, so most owners wouldn't have much incentive to hire quality staff. I think in this type of setting the removal of a basic wage and working only for tips would improve service, but as I'm sure you're aware, Australians aren't great tippers so it could be a lose / lose situation.

If you're coming to Australia, go to Melbourne; great food and service, tipping optional!
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vozveratu
Senior Member
Username: vozveratu

Post Number: 1478
Registered: 01-2005

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Posted on Thursday, October 08, 2009 - 08:54 am:   Edit Post Print Post

Just goes to show you that each country has their way of doing things that are best for everyone.
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teleburst
Senior Member
Username: teleburst

Post Number: 3143
Registered: 06-2003

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Posted on Monday, October 19, 2009 - 01:02 pm:   Edit Post Print Post

I've heard great things about Melbourne and the cuisine. Nice thing about Melbourne from what I've heard is that, if you don't like the weather, wait 5 minutes because it's bound to change.
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paid_up
Advanced Member
Username: paid_up

Post Number: 838
Registered: 01-2007

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Votes: 1 (Vote!)

Posted on Monday, October 19, 2009 - 10:09 pm:   Edit Post Print Post

More pearls of wisdom from teleburst.
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cam_lon
New member
Username: cam_lon

Post Number: 11
Registered: 09-2009

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Votes: 1 (Vote!)

Posted on Monday, October 26, 2009 - 05:10 am:   Edit Post Print Post

Teleburst, you are reliably informed on both fronts. I personally think the weather is great there, but then I do like a bit of mystery. Lots of great places to eat, and not many chain restaurants like you get in other parts of the world. It's a long way from where you are, but if you're in the area then definitely drop in and see the city.

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