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diner_1923
New member
Username: diner_1923
Post Number: 16
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 03:19 am: | 
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i went out to sushi with a friend
we were seated in the back with teenagers acting up
when we ordered we first asked for water- the waitress sounded upset. then we ordered 70 dollars worth of sushi- suddenly she was happy.
you are supposed to get hot towels before your food comes here- we didnt.
our water refills throughout this 60 minute meal came from the ice melting. my girlfriend almost choked on her food due to not having water.
i tipped 10% (came out to about 10 bucks) and feel ripped off. what do you have to say about that? |
eeyore_conspiracy
Junior Member
Username: eeyore_conspiracy
Post Number: 61
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 03:57 am: |
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Why did you tip at all? |
diner_1923
New member
Username: diner_1923
Post Number: 17
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 03:59 am: |
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i frequent the restaurant and dont want to be screwed next time i go |
eeyore_conspiracy
Junior Member
Username: eeyore_conspiracy
Post Number: 63
Registered: 06-2006
Rating: 
Votes: 1 (Vote!) | | Posted on Sunday, July 02, 2006 - 04:02 am: |
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Ouch. So you basically had to pay for terrible service so you wouldn't get even more terrible service? |
diner_1923
New member
Username: diner_1923
Post Number: 18
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 05:10 am: |
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kinda funny isnt it |
rev_rund
New member
Username: rev_rund
Post Number: 40
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 10:30 am: |
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diner - Don't go to the restaurant. Let's try it again; Don't go to the restaurant. Nothing makes me sicker than sniveling weak Americans who refuse to compromise their wants in order to make a statement. Speak with your cash, inform the restauranteur of the situation, explain that you don't want to be a bother but you felt that the server was rude to you based on your ordering of water. Tell him/her how much you spent and that you want to return but not if you can expect to recieve the same poor service.
Go handle it with them, but don't act like the tipping system is to blame for the fact that you are two scared to tell someone when you have received bad service, and to much of a consumer drone to act like you don't have other options for dining out. What possible proof can you offer that under a flat rate system you wouldn't still have un-motivated, uncaring servers. It astounds me how many people in this country believe their is some "entitlement" clause in this country that gives them the right to expect everything be taken care of for them without exerting the most basic level of action. What also astounds me is that you seem to funnel every service experience through the perception of "How can I relate this to why tipping is bad?"
eeyore - for agreeing with him I can only assume you are just as weak, get some stones take charge of your dining experience.
And I would be remiss if I didn't mention that this sounds strangely like a conversation between one person you're having. |
penelopemarie
New member
Username: penelopemarie
Post Number: 3
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 11:35 am: |
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"And I would be remiss if I didn't mention that this sounds strangely like a conversation between one person you're having." LOL
wow very original i have to say...very i am so convinced that the tipping system is so flawed. oh my god if only i would have seen it sooner. thanks eeyore/diner for opening my eyes to such deception.
you really need a lot of attention. my suggestion go see a therapist, see you don't have to tip her, she will charge you for the hour, and i am sure you wouldn't mind paying her her high wages because she went to college and she can charge whatever she feels like charging. |
teleburst
Advanced Member
Username: teleburst
Post Number: 984
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 12:46 pm: |
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"i tipped 10% (came out to about 10 bucks) and feel ripped off. what do you have to say about that"?
You should be mad at yourself for ripping yourself off. |
diner_1923
New member
Username: diner_1923
Post Number: 20
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 02:19 pm: |
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revrund- i would not tip except for the fact that this is one of few good sushi restaurants in the area and i cant afford (for the sake of my social life) for them to dislike me there. if there were no tipping system in place the manager would have some other evaluative system in place to handle quality control- this isnt an issue over a flat service fee. i think that you shouldnt pay what is above the price on the menu and i will not pay it from now on. if that hurts some of you, well deal with it and get new jobs. |
teleburst
Advanced Member
Username: teleburst
Post Number: 995
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 02:33 pm: |
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"revrund- i would not tip except for the fact that this is one of few good sushi restaurants in the area and i cant afford (for the sake of my social life) for them to dislike me there. if there were no tipping system in place the manager would have some other evaluative system in place to handle quality control- this isnt an issue over a flat service fee".
And yet, tipping ISN'T the only evaluative system. Tipping doesn't mean that you don't have the option to address your concerns with the management, which you clearly didn't. Therefore, you ripped yourself off. That's YOUR problem, not management's. All they know is that you'll be back next week, and the server might just think you're cheap. and you've already predicted the "dire" consequenses of not tipping, but you've now addressed that below.
" i think that you shouldnt pay what is above the price on the menu and i will not pay it from now on. if that hurts some of you, well deal with it and get new jobs".
It's your choice to sacrifice your "social life". Be my guest. I can tell you this - if you refused to tip and told the management in my current restaurant that it wasn't based on service but because you refused to pay above the menu price, you would certainly not be welcome in the restaurant. So, deal with THAT.
And if my girlfriend refused to tip, you can guarantee that our "social life" would be over. |
jammie
Senior Member
Username: jammie
Post Number: 1180
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 04:28 pm: |
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diner, you are an awful big man on an anonymous tipping board. When it comes time to face someone and tell them exactly what the problem is you dont. Why didnt you summons your server and let them know you would like your warm towels and more water?
I'll agree with you that you did get bad service. You certainly didnt have to sit there and take it. For someone who has a lot to say, you just said nothing? Let your girlfriend nearly choke due to lack of water. I'd say you are rather spineless.
Maybe just maybe the server isn't even aware of what she did wrong. The only thing you accomplished was to making the server view you as cheap. If service is that bad I am reducing the tip, you better believe that I am talking to someone before I leave. |
diner_1923
New member
Username: diner_1923
Post Number: 21
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 05:17 pm: |
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teleburst youa re shallow and vapid and i pity anything which would crawl into bed with you for your last comment.
tipping is evaluative- it has been noted on this board it is a way for bad waiters to quit because they are underpaid based on tips. |
goldenfoxx
Member
Username: goldenfoxx
Post Number: 125
Registered: 10-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 08:01 pm: |
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>>>when we ordered we first asked for water- the waitress sounded upset. then we ordered 70 dollars worth of sushi- suddenly she was happy.
>>>you are supposed to get hot towels before your food comes here- we didnt.
>>>our water refills throughout this 60 minute meal came from the ice melting. my girlfriend almost choked on her food due to not having water.
>>>i tipped 10% (came out to about 10 bucks) and feel ripped off. what do you have to say about that?
How in the world did you go through a 60 min meal without your water getting refilled. The hot towels I can certainly understand, but where the hell was the waitress?
I hate to say it, but the tipping system is set up to prevent these kinda things. ITs kinda a compliment that your "bad service" at a restaurant was "we should've had towels" and "we didnt get water refills." My co-worker the other day told me about the bad customer service she recieved at an airline, where she was turned away for not following a policy that she was not notified about by the airline, the customer service lady cursed at her after she waited on the phone for 40 min to rectify the situation, and then waited 14 hours in an airport for another flight. Now that is a real example of bad customer service. No coersion there because you are powerless after you have paid your money. Now that sounds like social terrorism to me. Or economic tyranny.
And ladies and gentlemen, thats your tipping system at work. It has fine tuned restaurant service to the point that minor things wrong with your experience our majory travesties.
Do you think my co-worker would have had an issue with her flight if the attendant's pay was based on the customers satisfaction. |
teleburst
Advanced Member
Username: teleburst
Post Number: 996
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 10:07 pm: |
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"teleburst youa re shallow and vapid and i pity anything which would crawl into bed with you for your last comment".
I'm sorry that you feel that way, but actually, I've got standards for anyone that I'm involved with. If someone is so selfish, insensitive and anti-social, I'm not going to be involved with them. Simple as that. And it sounds like you might be worried that your girlfriend might have the same standards. I guess you'll see...
"tipping is evaluative- it has been noted on this board it is a way for bad waiters to quit because they are underpaid based on tips".
Of course it is. But no one has ever said that it was the exclusive way for a guest to respond to poor service. In fact, many of us have said that it's important to speak to management if service is so bad that a stiff is being considered.
Once again, if you've "ripped yourself off", then you've only got yourself to blame. |
mistycal
New member
Username: mistycal
Post Number: 15
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 02, 2006 - 11:50 pm: |
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>>when we ordered we first asked for water- the waitress sounded upset. then we ordered 70 dollars worth of sushi- suddenly she was happy. <<
I don't know where in the country you are geographically, but as a server in the south, I am used to people ordering water first. (and sometimes only) I think that here, rather than asking for time to consult the wine menu - people order water. I know if someone seems like they would like to take some time ordering wine, I offer to leave and get them some water.
If I am feeling the pressure of a low GPA or a hard week, I might offer still or sparkling or Summerville's finest as a choice for the water question.
I have not however skipped steps of service because someone has ordered 'just' water.
(Maybe they ordered water to compensate for dessert later!!)
>>our water refills throughout this 60 minute meal came from the ice melting. my girlfriend almost choked on her food due to not having water. >>
Not acceptable in my world ever. Half full is the lowest level on beverages. Sucking ice is grounds for your shifts getting cut.
I understand why you tipped ten percent. In fact being in F&B there has been only one time I havebn't done ten - and that was when I didn't see our server after our order- with no explanation of (for example) "X got sick/cut/indisposed and we will be taking care of you as a team..." Nothing was done after our order was taken, our food delivered, no refills, no check backs, nothing...
I still was conflicted over leaving less than ten.
Beth
www.centralgrille.blogspot.com |
byron
New member
Username: byron
Post Number: 16
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, July 03, 2006 - 12:11 am: |
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Sounds like a nice establishment...impressive menu. I am giving a seminar in your neck of the woods, maybe I can visit your restaurant.
www.thewaiterswalk-incooler.blogspot.com |
rev_rund
New member
Username: rev_rund
Post Number: 43
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, July 03, 2006 - 08:37 am: |
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i will not pay it from now on. if that hurts some of you, well deal with it and get new jobs.
If it hurts you to get poor service for not tipping, well deal with it and get a new sushi restaurant. Considering your total plan for changing the system is to come on this website and complain to servers, I think the system is not going anywhere. Why don't you go to the MADD website next and see if you can convince them to advocate looser penalties for Drunk drivers. Don't come around here crying that you are powerless to make economic decisions. And certainly don't pretend like a single sushi restaurant holds the key to all you social success, what a weak cop out. Take control of your life. |
regularguy
New member
Username: regularguy
Post Number: 4
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, July 03, 2006 - 10:37 am: |
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I disagree with the advice to go to another restaurant if you really like the food. I'd give it another try after talking to the manager. Diner, I totally understand the 'social pressure' to tip even with really crappy service. What you really needed to do (if it was as bad as you say) is leave a really small tip AND as others suggested talk to the manager.
If this server truly sucks others will mention it or he/she will leave if their tips are poor enough. Restaurants are different but some places it seems like there is a revolving door with service staff. By not saying anything, if you go back and get stuck with the same server I doubt you'll get great service.
If this just happened and you remember the server call the restaurant and tell them about your experience and that you enjoy the food but can't deal if service contunes to be that bad. |
penelopemarie
New member
Username: penelopemarie
Post Number: 6
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, July 03, 2006 - 10:38 am: |
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ok i agree the service wasn't like it was supposed to be, if it is true. the fact that you were sitting with a bunch of teenagers has nothing to do with what you are tipping. they sat you there you could have asked to be moved. never getting a refill is inexcusable. but i have to think that, if you frequent this restaurant like you say so yourself, do you always tip 10%, do you always have that pretentious attitude, and i wouldn't past it by you that you are the type that treat servers like they are under you. if this is the case, i would have treated you more or less the same. i don't care about your 10%, if you are a regular, you are a jerk, and a crappy tipper, that is the kind of service you will get. |
westley
Junior Member
Username: westley
Post Number: 51
Registered: 03-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, July 03, 2006 - 12:01 pm: |
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": if there were no tipping system in place the manager would have some other evaluative system in place to handle quality control-"
What a coincidence, yakup made the exact same claim. Hey, if you want so badly for there to be a way for you to give feedback to the manager on the quality of service, why don't you do something crazy and, I don't know, talk to the manager or something? |