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marbles420
New member
Username: marbles420
Post Number: 5
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, February 16, 2006 - 07:27 pm: | 
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After reading back on the archives of this site, I have found it really disheartening the bashing people who aren't in the service industry like to do here. I don't understand why someone who is in a career other than ours finds it neccessary to come to a website of all places and tell us how to do our job and what kind of wages we deserve. If one doesn't like the way the restaurant system works, they shouldn't use it. Don't come to our website and tell us that we're lazy, we make too much money, and we don't deserve an extra dollar or two from them. People go into the service industry for all different reasons - some *like most of us here* want to, and some HAVE to under their life circumstances. It is just so sad that people take one or two bad experiences in a restaurant out on every foodserver, and that the fact that we receive tips is something that seriously irks "career people". I think everyone should have to be a server for a week... what a wonderful world it would be. |
vozveratu
New member
Username: vozveratu
Post Number: 520
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, February 17, 2006 - 12:35 pm: |
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I agree completely. Everyone being a server for a week would be chaotic, if not funny. I think the schools should do away with baking cookies and teach something a little more meaningful:
Service/Cooking
Banking/Finance
Etiquette
Personality/Relationships
Peace |
jammie
New member
Username: jammie
Post Number: 1015
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, February 17, 2006 - 05:30 pm: |
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marbles, I strongly feel the crux of this server hatred is sheer jealousy. Not everybody can do this for a job. No, you dont need a degree to do it, but I've seen em come and go. Some just dont have what it takes to be a server. Those of us who make a living doing this, ( and a nice one might I add) have what it takes. Otherwise you work around from one grease pit to another and never really make enough to speak of. As a server you get alot of attention, weather you desire it or not. You are the focal point of many tables, it all comes together because of you (the server) Another cause for jealousy. With that and the fact that us lifers make phenomenal money.
It does absolutely befuddle me that a person who has no understanding as to the workings of a restaurant would even think to say what they would do. When in actuality they not a clue as to what they would do. There are many factors to consider not just the obvious. I would never go to Waly mart and tell them how to stock the shelves. |
treko13
New member
Username: treko13
Post Number: 2
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, February 17, 2006 - 08:19 pm: |
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I think the funniest thing is customers who you just KNOW have never worked in the food industry who KNOW what you're suppose to be doing. My opinion is that ALL people should be required to work in the food industry and then we'd see how these yuppies do! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 611
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 01:22 am: |
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marbles420
"Don't come to our website and tell us that we're lazy."
SOMETIMES it's the TRUTH. When food runners and servers DON'T read the orders BEFORE bringing them to the table, that's called "LAZINESS." When servers bring a refill without being acknowleged they wanted a refill is being LAZY, because it takes an EXTRA TRIP to the table to ASK the customer or to let the customer ask the server. Laziness also has been servers that want to talk with their co-workers or friends about personal issues instead of WORK. So YES, there are LAZY workers out there.
"It is just so sad that people take one or two bad experiences in a restaurant out on every foodserver."
I take 70% of my experiences as NOT 100% PERFECT. It's RARE that I have PERFECT service, EVER. Something missing or forgotten or bill is overcharged or SOMETHING goes WRONG.
"Tell us how to do our job."
GET THE ORDERS 100% correct as far as the server can see or the food runner as far as they can read the ticket and then NO ONE will be telling the server or food runner HOW to do their job. GET THE ORDER CORRECT should be the GOAL. Also forgetting things is understandable, but NOT apologizing for those things is NOT understandable. If the server or food runner can't take 2 seconds to say "Sorry" is just plain RUDE. Take 20 seconds to verify the menu, computer, and the bill to make 100% sure EVERYTHING is 100% correct. A LOT of servers DON'T, so either I get overcharged or undercharged or undercharged for one thing and overcharged on another or have something on the bill never ordered or handed a bill that isn't even ours. Laziness is NOT DOUBLE CHECKING things. That is PURE LAZINESS. |
thegirl
New member
Username: thegirl
Post Number: 173
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 01:54 am: |
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LOA, marbles wasn't asking you to tell them how to do their job.
Once again. Read the posts before you respond.
"Life's gonna suck when you grow up"
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 612
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 02:59 am: |
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thegirl
"I don't understand why someone who is in a career other than ours finds it neccessary to come to a website of all places and tell us how to do our job and what kind of wages we deserve."
This statement DOES INCLUDE me. I am someone who ISN'T in the service industry that tells the servers how to do their job. YOU need the READ before you respond to me. |
goldenfoxx
New member
Username: goldenfoxx
Post Number: 104
Registered: 10-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 04:39 am: |
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To Lords;
You need to shut the hell up...take your attitude and the eighty five cents you leave as a tip and shove it up your @$$. You dont know what your talking about, so dont make me shove one of those donuts you serve in your piehole.
Face it, if everyone who dined out (or even 10% of the diners) were like you, there would not be servers out there waiting on tables. Your a rude cockroach and you need to get back on your medication. Dont make me tell your shrink that your computer free time in the Podunck Asylum should be cut off.
To Marbles;
I hate to say it but your not serving tables for people like lords or homeland or m shaw...you are serving for the ones that appreciate a good time and what you do. Those other random people are just server/bartender penance. |
jammie
New member
Username: jammie
Post Number: 1018
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 06:10 am: |
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"I take 70% of my experiences as NOT 100% PERFECT."
What is perfect lords? You are going to tell me you preform your job day after day to perfection? Excuse me for saying so but dont you think perfection is a little much to ask? That is just plain ridiculous, at Chili's you expect perfect? At Denny's as well? Give me a break.
Can I tell you a little secret? Lower you standards to less than perfect then you wont be setting yourself for disappointment.
YOu can also stop tell us how to do our jobs, nobody listens to you and would more than likely do things just the opposite. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 613
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 01:57 pm: |
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jammie
"That is just plain ridiculous, at Chili's you expect perfect? At Denny's as well?"
Actually, I've HAD perfect service at these restaurants, it's just RARE that servers and food runners CARE to get the order 100% correct and to CARE about the CUSTOMER'S time. It's NOT ridiculous, it HAS happened. Tell me, WHY would have I gave a little over 28% tip in Nov. at Chili's for not perfect service? It was PERFECT SERVICE that time. We gave $12 on a $42.53 bill. I still have the receipt even. $42.53 @ 20% = $8.51. 28% = $11.91, which I rounded to $12 for her tip.
"You are going to tell me you preform your job day after day to perfection?"
Well OF COURSE NOT. I would though say I'm sorry if I was a server and HAVE said I was sorry to my co-workers when I've messed up at my current job. It's called being NICE and CARING. I apologized when I worked at the donut shop for mistakes I made and even apologized for mistakes I didn't make.
"Lower you standards to less than perfect then you wont be setting yourself for disappointment."
NO, because I KNOW how service SHOULD BE. I've even had perfect service at Denny's.
"What is perfect lords?"
A server that can get orders 100% correct. A server that is attentive, ask if you want another refill or lets the customer ask for the refill, doesn't overcharge us, gets request in a timely fashion, notices things such as missing utensils if they are missing, goes in order that request come in not to delay a customer's request for people that requested something AFTER we did, a server that doesn't make mean comments or comments such as one server at Chili's said to me a few weeks ago when I ordered 4 sides of ranch with a side salad: "You know it's a small salad", ask me if I'm sure that's what I want like when I order the Presidente' margarita with Jose Cuervo instead of Sauza tequila-which 2 times that has happened-one of those times the waitress asked "Do you want a regular margarita because Jose Cuervo is like downgrading the margarita"-this aggrevated me because all I asked for was "Presidente' margarita which I would like Jose Cuervo instead of Sauza tequila" which I feel I SHOULDN'T have to explain myself because it has presidente brandy that is what is NOT in a their regular margarita-which I have tried their regular margarita and didn't like it at all, and a server NOT to push us to order something like we've had servers say "Come on, y'all had a dessert last time, don't y'all want one this time"-this type of talk. Perfect is hard to do, but it HAS happened quite a number of times, it's just rare like maybe out of 20 visits, 4 may be completely perfect and 5 may be almost perfect and the rest either bad or not so great. SOMETHING usually goes wrong MOST of the time whether it's an overcharge at the end or a server that gets my order wrong with things they can see, SOMETHING usually doesn't go as planned. I know that's life, but that doesn't mean it doesn't suck to go through the unplanned stuff. When I go out to eat, I plan on having on having EVERYTHING to go PERFECTLY, but sometimes it doesn't. WHO do you know goes out to eat to be overcharged or to get their order wrong or to wait 10-15 min. for their check? I don't know ANYONE in their right mind who'd go if they had a crystal ball and could predict a bad experience.
"Lower you standards to less than perfect then you wont be setting yourself for disappointment."
I also consider a situation more than less perfect when the server or food runner doesn't apologize. I WILL NOT set my standards differently as far as being NICE goes. It's NICE to hear a "Sorry" when a server or food runner forgets condiments or forgets a request. It is MEAN and VERY UNCARING to just get the forgotten items and NOT apologize. That's just WRONG. |
big_momma
New member
Username: big_momma
Post Number: 146
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 02:25 pm: |
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Lords if you want to eat at these crappy restaurants where servers have to serve people like the cattle they are, you deserve less than the best service. You think perfect service happens at McDonalds.
You're a hick, a cretin, a plebeian ass. You don't even know what service really is. You want servers to be your momma and you stomp your feet things don't go your way.
You need to be locked up. You're insane. Your posts on the internet prove that.
Keep it up Lordsy baby. It will only make things worse for you.
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big_momma
New member
Username: big_momma
Post Number: 147
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 02:51 pm: |
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NICE, MEAN AND UNCARING are words used in preschool. Once you grow up you don't use those words in the real world.
STUPID ASS. Imagine living in the real world and try to deal with it. If you want good service try a restaurant that doesn't serve the stupid masses that would actually eat such trashy food.
I think it's hysterical that a waitress had to tell you that a salad was small, intimating that you didn't need four sides of ranch for it. Yet you saw that as DISRESPECT and not GLUTTONY.
Look the word up moron.
You are what's wrong with today's society. It's the "ME" generation. Waste is fine if a server brings extra condiments, because you "paid for them", but waste is bad if they bring a refill you didn't ask for.
YOU ARE ALL ABOUT YOU.....YOU...........YOU.........all the time. The world is supposed to behave the way YOU dictate, in your mind.
Guess what moron! Nothing is about you!!! The traffic, the bartenders, the waitstaff.........nobody gives a CRAP about you and your imagined perfect service! You're just an ass they want to see leave as soon as possible. You aren't civilized, have bad manners, and nobody wants you around them. |
thegirl
New member
Username: thegirl
Post Number: 174
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 04:01 pm: |
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LOA, I'd lay even money that marbles' comment was rhetorical.
*psst, look it up*
And YOU need to read before you respond to me.
Case in point:
"I hope your gramma pulls through" posted by you several posts after I posted that she had died.
And still no apology.
*finger*
"Life's gonna suck when you grow up"
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big_momma
New member
Username: big_momma
Post Number: 148
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 05:27 pm: |
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Lords of Ass: "Well OF COURSE NOT. I would though say I'm sorry if I was a server and HAVE said I was sorry to my co-workers when I've messed up at my current job. It's called being NICE and CARING."
How the FARK do you mess up in a mail room? Are you really THAT stupid? |
jammie
New member
Username: jammie
Post Number: 1020
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 06:55 pm: |
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What is perfect was also a rhetorical question. Perfect according to you may not be what perfect is to someone else, did that ever occur to you?
That's great you have gotten what you consider perfect service at the slop houses you eat at. I just think its very demanding to expect perfection.
If a sever does make a suggestion or question what you are ordering, its so they can get you what you want. Or you may not be aware that there are two different margaritas. Corporate places require their servers to suggestive sell, I hate doing it as much as you hate it being done. The server is actually doing their job as dictated by corporate. |
coorslite
New member
Username: coorslite
Post Number: 180
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 18, 2006 - 07:12 pm: |
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No momma she is just that lazy and selfish! And with the inability to understand, show compassion, relax, have a sense of humor... she thought that she was invited to share her unwarrented wisdom here. (Borrowing thegirl's buzzer here....) BUZZZZZZZZZ ! WRONG ANSWER! Silly, silly me... I thought this thread was so that the people that work in the industry could give thier professional opinions on this subject not to be another lecture on ignorance from lords. Can we send her to OZ... I wish she had a brain!!!!!!! SO since she has decided to share her abstract mayo blurred ignorance, which while I scan her bs sounds like my cat in heat.... I think we should try to use intellegent banter to confuse her and maybe she'll look up some more insight for us. Wait I think I'll just drink some more beer and laugh while she's drinking her white russian in a styro cup... made with milk! And hopefully a side of aids!!!!!!! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 616
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 02:55 pm: |
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jammie
"I just think its very demanding to expect perfection."
It's the way EVERYONE would HOPE things could be like. Think about it, it would be SO COOL to have everything correct in your order, the check correct, the server to be attentive, and the server to be nice. It's NOT demanding, it's still POSSIBLE and it has happened to me MANY of times as I stated. I just wish I could get it all the time that way or at least if my order was messed up, that I'd have a CARING server that would say their sorry and ask a manager about comping something if they pressed the wrong button considering it was 100% THEIR fault for pressing the wrong button, they should at least make an EFFORT to make the customer be happy instead of pissed that their food is messed up.
"If a sever does make a suggestion or question what you are ordering, its so they can get you what you want."
I understand, but I am "TELLING THEM EXACTLY WHAT "I" want." It's not like I'm asking them questions or telling them I've never been there before.
"Corporate places require their servers to suggestive sell, I hate doing it as much as you hate it being done."
Actually, that would have made LESS money for Chili's as well as the server because their regular margarita is CHEAPER. Also, only 2 times out of I don't know how many times, but MANY, MANY, MANY, MANY times I've gotten the Presidente' margarita EXACTLY like that and NEVER had servers question me, ONLY those 2 instances EVER. I did take some off for that for DELAYING my order. It's not like they were offering me something that I wasn't getting with something, for example: I went to a certain mexican restaurant for the first time last summer. I asked the waitress a lot of questions about the entree and when I ordered I said I didn't want red sauce on my chimichunga and she asked if I wanted extra cheese sauce. I took that as a NICE offering because it was OBVIOUS I didn't have that dish before because I had asked a few questions about it. Now if a customer isn't ASKING QUESTIONS, then OBVIOUSLY they "KNOW" what the hell they want to order WITHOUT OFFERING things. So, I know she was trying to be helpful in HER mind, but it was DELAYING my order as well as me having to EXPLAIN MY order to her by saying "I've had this margarita a billion times like this." It was AGGREVATING to have to tell her what I wanted, it's like if I'm being THAT "SPECIFIC" I know what the hell I want. If I am asking questions, then OBVIOUSLY the server CAN offer some help without me being pissed.
“The server is actually doing their job as dictated by corporate.”
Well HOW COME I had ONLY 2 instances of this situation and NOT almost EVERYTIME? It’s because it’s NOT required that they offer me something that is LESS money of all things. The server is supposed to be taking down the order that the customer tells them. If the server has doubts like when I asked for 2 sides of bar-b-que sauce and one server asked if I wanted the bar-b-que sauce on the ribs, that’s DIFFERENT in that they want to get it right because maybe I want the bar-b-que sauce for the fries, they don’t know what I want it for. As far as the Presidente’ margarita goes, I am telling the server I want this instead of this, so it’s an EXACT order. It’s not like the bar-b-que sauce because the server may get confused with me wanting bar-b-que sauce on the side as that I don’t want it on the ribs, which HAS happened a couple of times at least, so that is why I end up telling them when I order that I want it on the ribs as well as the 2 sides. Also, since they have brandy in the Presidente’ margarita, it’s COMPLETELY DIFFERENT from their regular margarita. So I DON’T get the questioning, I REALLY, REALLY don’t and it ANNOYED me that she’d ask ANYTHING about it when I said I want this tequila instead of that one? I am being SO SPECFIC there’s NEVER a need to question such a thing. It’s kind of like let’s say there’s a specialty white russian that has Godiva liqueur in it as well as Grey Goose vodka. Let’s say I want Takka vodka instead of Grey Goose. I am PAYING the PREMIUM PRICE for the expensive GODIVA. So in that case, WHY in the WORLD ASK a question like “Do you want a regular white russian, because takka downgrades the drink?” If that person RATHERS the cheaper vodka, SO BE IT. Just because it’s a lower grade vodka and cheaper DOESN’T mean that the person wants something else instead. If I was a bartender or server, I’d NEVER question the person ordering in THAT type of situation. I would just TAKE DOWN THE ORDER. There is NO NEED to ASK ANYTHING. SO WHAT if it’s the CHEAPER one, that person may like the CHEAPER brand. It may be strange or rare, but customers should be able to order things the way they like to.
big_momma
"I think it's hysterical that a waitress had to tell you that a salad was small, intimating that you didn't need four sides of ranch for it. Yet you saw that as DISRESPECT and not GLUTTONY."
It was a WAITER first of all. Second of all, it's NOT his place to tell me that. It's his job to take down the order; NEVER to make comments about what HE thinks is strange. It's because I'm so short and 90lbs that I guess people think I wouldn't eat all that ranch. I DID take off some for him saying that. He COULD HAVE just taken down the order and it WAS a BIG salad. It was $3.29 and I feel it was a decent size. I am GLAD I asked for that much ranch. He brought out some in a big bowl and a little container instead of 4 little containers, which was enough and may have added up to 4 sides. By him saying that, made me have to explain "I also like the ranch with the mozzarella sticks." I had ordered that as my meal "Mozzarella sticks and a side salad" I made my meal. A customer should NEVER have to explain "WHY" they want something or a lot of something, just GET WHAT THEY ORDERED and KEEP comments to THEMSELVES.
Just like one time a server at Denny's asked when I ordered the "Sampler" which comes with chicken strips, mozzarella cheese sticks, onion rings and marinara sauce, I had ordered 1 side of ranch, 1 side of honey mustard, and 1 side of mayonnaise, which she asked "So what you need all that for?" I ended up telling her which is mozzarella sticks, chicken, and onion rings for the ranch, mayonnaise for the chicken, honey mustard for the chicken. It's like it's NONE OF HER BUSINESS WHAT THE HELL I WANT THEM FOR, JUST GET WHAT I ORDERED WITHOUT MAKING COMMENTS OR ASKING STUPID QUESTIONS THAT WASTE CUSTOMER'S TIME. A customer should NEVER, EVER, EVER, have to explain "WHY" they want something, EVER! Explaining why WASTES time for EVERYONE and ISN’T necessary. It DOESN'T MATTER WHY, if the "CUSTOMER" wants it, GET IT FOR THEM.
"How the FARK do you mess up in a mail room? Are you really THAT stupid?"
Are you really that stupid to mess up as a bartender?
I also DON'T work in a MAIL ROOM, I do all sorts of things at my job and running mail through the postage machine is a SMALL part of my job out of my day.
“Waste is fine if a server brings extra condiments, because you "paid for them", but waste is bad if they bring a refill you didn't ask for.”
The difference is the CUSTOMER gets WHAT THEY WANT by doing things that way. If I happen not to use one side of mayonnaise, I ordered it because I have had times where I asked for 2 sides of mayonnaise and they only put a TINY bit in each container and I BARELY had enough to put on my sandwich. So I MAKE DAMN SURE I have enough condiments not to make the server make another trip to go get another side of mayonnaise when they could have done it with ONE trip. Same thing with a refill, if they come to ASK me, they may find out I want coke instead of dr. pepper or that I’m full and don’t want ANYMORE. Also, if they get me a refill that I NEVER acknowledged I wanted, then they ORDERED it for me. As far as condiments go, they are giving me EXACTLY what I ordered. That is HOW it should be. Customer service is SUPPOSED to be about “WHAT DOES THE CUSTOMER WANT?” It’s NOT supposed to be about what the WAITSTAFF wants for the customer to have. DO you get that? |
big_momma
New member
Username: big_momma
Post Number: 157
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 03:24 pm: |
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It must be a sad existence when you have so little control over your life that you feel the need to control servers.
Ass: "Just like one time a server at Denny's asked when I ordered the "Sampler" which comes with chicken strips, mozzarella cheese sticks, onion rings and marinara sauce, I had ordered 1 side of ranch, 1 side of honey mustard, and 1 side of mayonnaise, which she asked "So what you need all that for?"
That's because normal people don't eat that way you schmuck!
You're one of the cattle eating in food dives yet you want perfect service. You don't even have the brains or class to see for yourself what we see.
Somebody should slap your mother. You were brought up poorly. |
big_momma
New member
Username: big_momma
Post Number: 158
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 03:32 pm: |
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"I also DON'T work in a MAIL ROOM, I do all sorts of things at my job and running mail through the postage machine is a SMALL part of my job out of my day."
I'm pretty sure I know the type of work you do. At my office we hire mentally-disadvanted people for that job. Have you graduated to actually delivering mail in the office yet? That's always a big step up in your career.
Luckily our mailroom people are sweet and nice. They aren't demanding and have manners, unlike you.
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jenaclaree
New member
Username: jenaclaree
Post Number: 295
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 05:39 pm: |
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You dip your chicken in mayo? I think I'm gonna be sick.
So you don't want servers to ask you questions?
At my old restaurant we had a caesar salad on the menu for $9. It was in a big salad bowl. Sometimes people would say we would like to split that as an appetizer. So I would say that for $4 a piece you can have your own individual side caesar. not once did anyone ever say no. It would save them $1 but even better than that they wouldn't have to share a plate they could have their own. Many servers have knowledge that can help you. You need understand they're not trying to waste your time and most people appreciatte the tidbits of info. |
big_momma
New member
Username: big_momma
Post Number: 161
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 06:04 pm: |
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Ass: "Are you really that stupid to mess up as a bartender?"
I didn't mess up as a bartender, I drove sales through the roof. The bar across the street recruited me for years but I wouldn't do that to my bar's owner. We had our clients who were happy to be there and it was all good until working two jobs for 60-80 hours a week put me into the hospital with pneumonia and I had to give up my night job for my health. However I hung out there for years so the fun never ended; I just didn't get paid for it anymore.
Lords, have you ever accomplished anything besides making people miserable? No? I didn't think so.
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 617
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 07:13 pm: |
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jenaclaree
"You dip your chicken in mayo? I think I'm gonna be sick."
At the donut shop they had chicken tenders and I dipped them in mayonnaise. It's GOOD like that. Chicken tenders are good with ranch, bar-b-que sauce, and honey mustard too in my opinion.
"So I would say that for $4 a piece you can have your own individual side caesar. not once did anyone ever say no."
I wouldn't offer that because they can read the menu for THEMSELVES. Also, that is DIFFERENT because it's NOT changing the taste of the product, just the SIZE and the cost. The regular margarita would have been probably just as costly with the shot of presidente' brandy in their regular margarita. Also, there may be MORE drink possibly in the Presidente' margarita than their regular sized margarita.
"They wouldn't have to share a plate they could have their own."
My mom and I have SHARED a sandwich and ASKED for ANOTHER PLATE. If they were SMART customers they would do the math and KNOW it's CHEAPER for INDIVIDUAL salads. You also probably made just as much tip because if they gave you a little more in the tip, the total bill would have been HIGHER if you wouldn't have offered the lower priced salads. Plus, saving a $1 DOES NOT MEAN that 2 people get the SAME AMOUNT OF SALAD as the bigger salad has. Think about it, the $9 salad may be 13 oz. and the individual salads may be 5 oz. each. So in turn, $9=$0.69 an ounce and (2) $4 salads would be $0.80 an ounce. So you get MORE for your money with the BIGGER SALAD by SHARING it with 2 plates in this scenario. SO DID YOU REALLY SAVE THEM A $1, MAYBE NOT? In this scenario, you get MORE SALAD for your money. MOST, NOT ALL, but MOST of the time when you buy the bigger one, you save money. Sometimes buying the bigger one isn't always the best, because sometimes it's cheaper per ounce, lb, or whatever.
"You need understand they're not trying to waste your time and most people appreciatte the tidbits of info."
As I said, I HAVE appreciated it when I am ASKING questions, which conveys I have no idea about this entree or drink. If I'm telling them "I would like to substitute fries for rice" then WHY should that be questioned? It's obvious I don't want rice, so it should be OBVIOUS I don't want Sauza tequila and I DO WANT Jose Cuervo.
"So you don't want servers to ask you questions?"
It's aggrevating when I am stating "I want "ONLY" such-n-such-n-such." Like one time a Applebee's waiter asked if I wanted tomato or pickles when I had explained and gave him my WRITTEN ORDER. My written order had "Bacon Cheese Chicken Grill- with ONLY(which was underlined BTW) (1)Lettuce (2) Cheddar cheese (3)Monterey Jack cheese (4) Bacon-Extra Crispy and I listed the condiments I wanted like 2 sides of mayonnaise, 1 side of mustard, and 1 side of ranch." If I've took the TIME and EFFORT to WRITE my OWN order down and he STILL had questions, that's rather IRRIATING. I OBVIOUSLY KNOW WHAT THE HELL I WANT. I KNEW OBVIOUSLY what came on the sandwich also. So instead of asking me, he should have just listed to me better and reread the order I wrote down. Especially because I UNDERLINED "ONLY" and put it in ALL CAPS. I understand he wants to get it right, but if I've said ONLY, that's what I meant, especially because I wrote my own order down, it's OBVIOUS I KNOW what I want. It's kind of like talking to a wall it makes me feel. Like I say ONLY and WROTE DOWN such-n-such-n-such and then ask "Do you want such-n-such too?" It's just a VERY STUPID QUESTION and WASTING TIME FOR EVERYONE in the restaurant, NOT just me. I even read it SLOWLY so he could understand it and take down his own notes.
big_momma
"I didn't mess up as a bartender."
So you mean to tell me you've NEVER made a mistake working as a bartender? I don't believe that at all. EVERYONE makes mistakes, me, you, EVERYONE does. NO ONE is perfect and EVERYONE messes up SOMETIME or another. |
coorslite
New member
Username: coorslite
Post Number: 189
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 07:39 pm: |
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So you mean to tell me you've NEVER made a mistake working as a bartender? I don't believe that at all. EVERYONE makes mistakes, me, you, EVERYONE does. NO ONE is perfect and EVERYONE messes up SOMETIME or another.
No she just means that you have no freaking clue how to function in a restaurant. We all make mistakes and your parents thinking they could reproduce was thiers. They had no idea how to raise a child. And the proof is YOU. Shut up and go away. You make less sense every time you type. Although your ignorance does make us appreciate ourselves so much more! So keep making us happy that we are not you! God didn't your mom ever hear of abortion or adoption?????? |
big_momma
New member
Username: big_momma
Post Number: 162
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 07:49 pm: |
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Ass: "At the donut shop they had chicken tenders and I dipped them in mayonnaise. It's GOOD like that. Chicken tenders are good with ranch, bar-b-que sauce, and honey mustard too in my opinion."
WHO THE HELL OVER THE AGE OF 5 YEARS OLD eats that shite? My kids even think those chicken tenders are nasty. Fried food dipped in mayo and ranch? Are you insane? I'd rather starve than eat that crap.
Ass" "Like one time a Applebee's waiter asked if I wanted tomato or pickles when I had explained and gave him my WRITTEN ORDER."
The waiter probably thought that you couldn't go out to a restaurant without a rational adult/mommy writing out what you should have for dinner. WHO GOES to a restaurant and hands their waitperson their order on a piece of paper? I can only imagine the looks on their faces and the people in the kitchen and on the floor LAUGHING THEIR ASSES OFF AT YOUR INABILITY TO COMMUNICATE AND BEHAVE LIKE AN ADULT.
Of course I made mistakes while tending bar, everyone makes mistakes. However my clients didn't take it as an opportunity to grab a freebie or have a mental breakdown. They brought the problem to my attention and I fixed it. That's the way adults deal with such little "problems".
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coorslite
New member
Username: coorslite
Post Number: 190
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 07:54 pm: |
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It's aggrevating when I am stating "I want "ONLY" such-n-such-n-such." Like one time a Applebee's waiter asked if I wanted tomato or pickles when I had explained and gave him my WRITTEN ORDER. My written order had "Bacon Cheese Chicken Grill- with ONLY(which was underlined BTW) (1)Lettuce (2) Cheddar cheese (3)Monterey Jack cheese (4) Bacon-Extra Crispy and I listed the condiments I wanted like 2 sides of mayonnaise, 1 side of mustard, and 1 side of ranch." If I've took the TIME and EFFORT to WRITE my OWN order down and he STILL had questions, that's rather IRRIATING. I OBVIOUSLY KNOW WHAT THE HELL I WANT. I KNEW OBVIOUSLY what came on the sandwich also. So instead of asking me, he should have just listed to me better and reread the order I wrote down. Especially because I UNDERLINED "ONLY" and put it in ALL CAPS. I understand he wants to get it right, but if I've said ONLY, that's what I meant, especially because I wrote my own order down, it's OBVIOUS I KNOW what I want. It's kind of like talking to a wall it makes me feel. Like I say ONLY and WROTE DOWN such-n-such-n-such and then ask "Do you want such-n-such too?" It's just a VERY STUPID QUESTION and WASTING TIME FOR EVERYONE in the restaurant, NOT just me. I even read it SLOWLY so he could understand it and take down his own notes.
No attitude there huh? Wrote it all in CAPS... get over yourself. As soon as that waiter left your table he knew you were trash and with your attitude that you knew more and your condiments... he could have cared less about you. Period. Somehow you have to get it threw your thick as a freaking brick wall head that you suck. Learn some manners, learn how to cook, learn that the sun and moon do not come up because of you. When you get up in the morning think... I know it's a totally new concept for you... but THINK about others not just yourself. You ask for all the bashing you get everywhere you go. Not just here, not just bitter, in "real" life too. Take those freaking blinders off. Suck it up. You know nothing about the service industry and you are what we refer to as a bottom feeder. You eat the crap no one else would. |
jenaclaree
New member
Username: jenaclaree
Post Number: 296
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 09:04 pm: |
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Lords,
In many (not all) higher end restaurants only a house salad is offered not a caesar. At my old one The menu also only offered a house salad for $4 and the caesar was $9. As a server though I knew I could get them a caesar for $4. And two starter salads were more than one large one. The reason is because you have to order an entree to get the starter salad. Anyway I'm on a tangent, but another point I wanted to make is in higher end restaurants people generally don't ask for extra plates to split items. Either the kitchen splits it or they eat off the same plate. Now why would I order the $9 salad and ask the kitchen to split it. I could care less about the extra 20 cent tip and it's immoral to order the big salad when they are entitled to the $4 salad.
Servers are full of knowledge, so don't get offended when they try to help you. |
coorslite
New member
Username: coorslite
Post Number: 196
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 09:16 pm: |
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jena she is a customer so she should already know that by reading the menu. I understand that, you understand that, she never will because somehow it's your fault that there is different prices and you are uncaring and don't care about her tummy and by all that chit chat you have delayed her meal! She is all knowing about the menu and what she wants. You are so kind and want to explain this to a wall of mayo. I don't understand why some of this does not sink in... Going to the couch and wake up early to make wedding soup! Too excited about this to let a miserable person ruin it for me! Look for Momma's post so you can make it too and leave out the loa. It will only make it BITTER! Love you! |
jenaclaree
New member
Username: jenaclaree
Post Number: 298
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 09:23 pm: |
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I love wedding soup too. I imagine rolling the little meatballs will not be fun though! |
coorslite
New member
Username: coorslite
Post Number: 198
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 09:36 pm: |
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Worth every second of rolling those meatballs honey!!!!!!!!! |
big_momma
New member
Username: big_momma
Post Number: 166
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 09:58 pm: |
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The entertainment center in my living room is acting up so we're watching the movie in the family room. It's not very good though.
The meatballs are easy to roll because they're really small. You just scoop up 1/2 tbsp of the meat and roll quickly.
It actually takes longer to make bigger meatballs for some reason and I should know. Whem I make regular meatballs I do them in 10 pound batches and freeze them. |
jammie
New member
Username: jammie
Post Number: 1023
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 10:25 pm: |
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Well HOW COME I had ONLY 2 instances of this situation and NOT almost EVERYTIME?
lords I cant explain why people do or dont do things. I am just telling you, I am a person who has worked corporate, and that's the way they want it done. When we have our monthly drink specials weather they are cheaper or not.
corporate wants us to sell, sell, sell.
As for the server asking questions when you have been specific, how do you know that they should know you are familiar with the menu or drinks? Its pretty obvious to you, but why dont you just lay off. Nobody is intentionally trying to delay your meal just making sure you get exactly what you want. The certain way to get it all correct which is so important to you is to ask. Why be annoyed be thankful that they care enough to inquire. You look at things very twisted.
We offer $2.00 shots where I work, in addition to a drink purchase. If somebody orders a bud draft I offer the shot. If they ask for a shot of well vodka, I offer them Kettle or Grey Goose. It is all two bucks, or maybe they may want to try a different kind of vodka that they have never tried. I'm not trying to be offensive, rude or order for the customer. When I waited tables I would frequently guide people not always trying to make an up sell either. I have never had anybody think I was rude, they always thanked me for being helpful. I could tell when people were trying to do a low carb diet, by the way the ordered. I would suggest the blackened mahi sandwich or chicken sandwich with no bun and sub a side salad, or steamed veggies for fries. Now they didnt know you could sub a salad or veggies for fries, and they had a nice meal instead of ordering sides that added up to a bunch of money. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 618
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 11:15 pm: |
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jammie
"Now they didnt know you could sub a salad or veggies for fries."
Was it NOT on the menu? If it wasn't, then I CAN see you suggesting it. If it was on the menu, then NO I don't see suggesting it.
"Nobody is intentionally trying to delay your meal just making sure you get exactly what you want."
I UNDERSTAND they are ONLY TRYING to help me, BUT, try to UNDERSTAND "My" point of view for a moment at least. Let's say(HYPOTHETICALLY) you really like the Presidente' margarita with Jose Cuervo and the menu states it comes with Sauza. YOU know you want it with your favorite tequila. You place your order by stating "I would like a Presidente' Margarita with Jose Cuervo tequila INSTEAD of Sauza tequila." Think about HOW this is worded and WHAT comes in the drink. DOESN'T this statement sound like you KNOW what KIND of tequila you like and you don't want ANY suggestions? It's aggravating because it's like I'm being EXTREMELY SPECIFIC and it's like they want to suggest something else. This waitress didn't realize WHY it's called the PRESIDENTE'. It has Presidente' brandy, which ANY of their other margaritas DON'T.
So I just DON'T get WHY she'd ask me am I sure that's what I want. I also don't get why at another Chili's location, on another visit, the bartender came to my table to ask if that's what I wanted. I told him I didn't like Sauza that much and I'd rather Jose Cuervo. Sauza is ok, but Jose Cuervo to ME, that is, taste BETTER. It is just irritating that's all. Maybe you can UNDERSTAND a little. I understand they mean well, but I don't get why ask considering I am telling them I want to substitute one tequila for another, that is IT? It also makes me feel like they think I can't read the menu for MYSELF.
I don't mind if, as I said, I am asking questions about the item, then they KNOW that I never got it before, but I am being STRAIGHT FORWARD by telling them EXACTLY what I want. I don't mind if they ask if I want salt, but it IS in the picture on the menu WITH salt. Maybe some people forget to say no salt if they don't want it, so I understand that, but asking what KIND of margarita I want is a bit stupid to me when that is the ONLY margarita with brandy in it. It's NOT like they have another one with brandy in it, then I could understand a LITTLE MORE WHY they would ask.
big_momma
"WHO GOES to a restaurant and hands their waitperson their order on a piece of paper?"
I'd rather them get it right, then WRONG. I am that desperate to get my order right, because I have my order wrong SO OFTEN it seems.
"WHO THE HELL OVER THE AGE OF 5 YEARS OLD eats that shite?"
They have mayonnaise on chicken sandwiches, so WHAT is the DIFFERENCE just because the piece of chicken doesn't have a bun doesn't mean the chicken doesn't taste good dipping it in a condiment of some kind?
They even have "CHICKEN KICKERS" at dominos that COME with ranch, hot sauce, or blue cheese. When we've ordered it before, we got a side of ranch and hot sauce that CAME WITH IT.
http://www.dominos.com/Public-EN/Site+Content/Primary/See+the+Menu/Sides+and+Dri nks/
So WHY is it SO WRONG to like chicken with a condiment or condiments? OBVIOUSLY it must sell, otherwise they wouldn't keep having the product STILL.
So QUIT acting like I'm the ONLY person on earth that likes condiments.
"LAUGHING THEIR ASSES OFF AT YOUR INABILITY TO COMMUNICATE AND BEHAVE LIKE AN ADULT."
ALL I care about is having my order CORRECT. I don't really CARE about if they laugh at me or not. WHO CARES! Also, by not reading the tickets, food runners act like IRRESPONSIBLE adults who aren't TRYING to get the order correct. If I have to write it down to get perfect service as far as the part about having my order correct, SO BE IT! |
big_momma
New member
Username: big_momma
Post Number: 167
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 11:32 pm: |
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Ass: "It also makes me feel like they think I can't read the menu for MYSELF."
Well you can see why they would think that. If you go into a restaurant with your order written down on a piece of paper, they're going to assume you can't read and a responsible adult wrote your order down for you prior to you getting to the restaurant.
Ass: "I am that desperate...." Yes, you are desperate. You're desperate for attention.
Ass: "They even have "CHICKEN KICKERS" at dominos.." Yet again, who the hell eats food from Dominos willingly? I've tried their pizza a once when the office chef was out sick and it was nasty.
Lords, seriously, don't you have any non-chain restaurants in your area? I don't mean "fancy", but maybe a mom & pop diner or something? A little neighborhood bar & grill? A place that cooks real food and not frozen, corrugated, reconstituted slop?
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big_momma
New member
Username: big_momma
Post Number: 168
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 19, 2006 - 11:58 pm: |
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Ass: "So WHY is it SO WRONG to like chicken with a condiment or condiments? OBVIOUSLY it must sell, otherwise they wouldn't keep having the product STILL.
So QUIT acting like I'm the ONLY person on earth that likes condiments."
The thing that's wrong is that you use the actual food as condiments, and inhale condiments as if they're the food.
FINALLY I understand why you annoy me so much. You're the animal at the table with mayo dripping from your chin, speaking with food in your mouth. You represent what's wrong with American society today. No breeding, no manners, you consider swill to be sustenance. You wouldn't know good food if it fell into your lap. You probably haven't eaten an unfried vegetable in 10 years or more.
I despise you because I fear you. I fear everything you represent. I fear my children ever being anything like you. I fear that my children could ever be exposed to anyone like you. I don't eat at trashy restaurants because I actually fear the type of people I might see there. I never knew this about myself and I guess I should thank you for giving me this new insight.
Thanks to you I'm even more convinced that my biggest role as a parent will be to teach proper, healthy eating habits, manners, and the importance of education. You are the thing my children will never become.
Thank you.
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jammie
New member
Username: jammie
Post Number: 1028
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 07:25 am: |
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lords, yes you do sound specific, I will have to admit that. That is not my issue, I was hoping that you would understand that its not a plot against you. When I ask a person questions its so I can better serve them. Like when the bartender came to your table to double check. Instead of being annoyed you should be honored that a bartender cared enough to not screw up your drink. Its possible, its happened to me where the server was unclear or put in a confused order. I always clarify before pouring.
As for the salad and veggies, Im not sure that it was on the menu, not everybody reads the menu cover to cover. For those who dont they appreciate the f.y.i. You seem to have a difficult time getting pleased at a restaurant. This is one issue you should view another way, not be annoyed, they are interested in getting your food or drink right. I just see it from an entirely different perspective. Even the server with the margarita, while you were specific, they had no bad intent on delaying your meal or beverage. They were trying to be nice to you, even if you dont see the logic in it. Life is hard enough do you really have to pick on such small issues? Especially when the server is not trying to be ignorant, cause you any harm, or discomfort. |
outbacker
New member
Username: outbacker
Post Number: 15
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 12:21 pm: |
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So I just DON'T get WHY she'd ask me am I sure that's what I want. I also don't get why at another Chili's location, on another visit, the bartender came to my table to ask if that's what I wanted. I told him I didn't like Sauza that much and I'd rather Jose Cuervo. Sauza is ok, but Jose Cuervo to ME, that is, taste BETTER. It is just irritating that's all. Maybe you can UNDERSTAND a little. I understand they mean well, but I don't get why ask considering I am telling them I want to substitute one tequila for another, that is IT? It also makes me feel like they think I can't read the menu for MYSELF.
BECAUSE WE ARE TRAINED TO UPSELL!!!!!!!! and SUGGEST the BEST!!! (although we may not like it, we are trained to do so!!)... YOU"D KNOW THIS AND WHY IF YOU WORKED IN THE BIZ!!!!!
You expect perfection... THERE IS NO SUCH THING!!! PEOPLE AREN"T PERFECT, THINGS AREN't PERFECT, LIFE IS NOT PERFECT, and DINING OUT IS NOT PERFECT... and its a far cry for it to be PERFECT!!! What is "perfect to YOU'... may not be to someone else... thats why its NOT PERFECT!! It's a matter of OPINION, and your pitty ass perfected opinion means NOTHING to those in the REAL WORLD!!!!!
You should consider yourself LUCKY that you even live in a place where you can go out to eat...so many people do not have that right!! and they would be forever grateful with UN-PERFECTED SERVICE!!!!!
You FREAKING MORON!!! Self centered little B*&^%!!! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 619
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 07:44 pm: |
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outbacker
"BECAUSE WE ARE TRAINED TO UPSELL!!!!!!!!"
As I posted before, it WASN'T an upsell. The margarita that she was offering was CHEAPER. The Presidente' margarita is $6.49 here and the regular margarita is CHEAPER.
"You expect perfection... THERE IS NO SUCH THING!!!"
Actually, as I stated before, I gave 28% tip($12) on a $42.53 bill because it was SO VERY MUCH PERFECT. So I HAVE had times where EVERYTHING went 100% great, including things like no long waits for ringing up the check as well as my order being 100% correct.
"What is "perfect to YOU'... may not be to someone else."
I KNOW this, but I am pretty sure EVERYONE wants their order 100% correct. I don't know of ANYONE who wants their order wrong or parts of the order wrong.
"Self centered little B*&^%!!!"
WHY do you feel the need to be MEAN? I don't understand that? I think of others. For instance, in traffic, I've made U-turns instead of blocking people behind me if I couldn't get into the lane I needed to be in in time before I passed it up. DO YOU do that? If you hold up people for YOUR lane change or in a parking lot for YOUR space, YOU would be called SELF-CENTERED. I don't do these things. I put my basket in the grocery store parking lot where the carts go. I DON'T put it in the middle of a parking space, I bet you do. If you do, that's self-centered not thinking of others that may want to park there.
If someone is next at a bar, but the bartender comes to me first, I'll tell the bartender THEY'RE next. I bet you wouldn't.
I get my credit card and coupons out BEFORE I get in line at the store. I bet you're one of those people that wait to fill out ANYTHING on a check or not even get their type of payment out. When I use to write checks before I got a check card, I would fill in the name of the store and the date on the check to be CONSIDERATE of OTHER'S time.
I hold the door for people. When they hold the door for me, I say thank you.
I've had a time where I went to an interview and when I came out to my car, someone was blocking me in to where I had to find that person and make them move their car. See, I'm the type of person that if there's no space, I'll park SOMEWHERE ELSE and NEVER block someone. I bet you'd be the type of person that wouldn't CARE if you blocked someone in or not, I DO.
So with all these things, HOW can you say I am self-centered? I NEVER sit and wait for a space in a parking lot when the people that I'm waiting for aren't backing out or even in their vehicle. I bet you do, because A LOT of people are EXTREMLEY INCONSIDERATE. 2 times I've been trapped from someone behind me and in front of me to where I couldn't go around them because they wanted a space and the people that they were waiting for weren't even in their vehicle yet, they were still putting groceries away. I NEVER would do that to someone.
Another thing, a story I posted about Quizno's a while back where I was getting my credit card rung up and they had someone behind me waiting to pay. This RUDE lady that had already got her sandwich decides to CUT in front of this guy while my credit card receipt was getting ready to print and proceeded to order a soft drink. The RUDE cashier actually to my amazement rings it up, without ANY CONSIDERATION for the guy behind me. See, I would and have NEVER done that. I am NOT self-centered, that lady that cut was as well as the cashier. The cashier should have told the lady to get in the BACK of the line or that the guy was next. It's like she was OBLIVIOUS to ANYONE ELSE'S FEELINGS. She was a self-centered bitch. I however, am NOT like that at all. |
big_momma
New member
Username: big_momma
Post Number: 169
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 08:15 pm: |
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Ass: "WHY do you feel the need to be MEAN? I don't understand that? I think of others."
Okay, let say for the sake of argument that you use basic manners in public. Only when it's not about the disgusting food you eat. You can't get that crap down your throat fast enough. You eat shitE I wouldn't even allow into my home because you're a trashy person. Eat eat trash so you ARE TRASH.
You're still an ignorant ass that treats servers like they're slaves and you actually take time to take and calculate 1-15-20% off of a tip for small infractions that in your paranoid mind have been made "against you". |
coorslite
New member
Username: coorslite
Post Number: 200
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 08:26 pm: |
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Shut up lords. You are inconsiderate and rude no matter what you think. Oh wait you can't think. You don't know reason. This you trying to explain how wonderful and reasonable you are. TOO LATE. We know what you are. You are a condiment sucking, no respect for anyone, server abusing, spoiled 5 year old. I think "god" was aiming the hurricanes at you and missed. Think He will miss again this year? You are not anything but trash. Yep... mean mean mean... oh well... You get what you deserve on this board and bitter... You suck up air that others need to live and I forever more will not ever be nice and try to explain anything to you. When or if you grow up. It will still suck to be you. Shut up and go away to a mayo condiment lovers site. |
big_momma
New member
Username: big_momma
Post Number: 170
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 08:33 pm: |
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Lords I can't see why you keep wasting your time here. You are the most idiotic, stupid loser I've even encountered in real life or online. Everyone here tells you the error of your stupid ways yet you won't give up.
Do you really think you can change the world and change the logic of serving? Are you really that stupid? |
coorslite
New member
Username: coorslite
Post Number: 202
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 08:39 pm: |
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Momma wedding soup was amazing! Didn't make enough to take to work but will take the recipe with me tomorrow.
I looked up mayo and have a new post about it yuk yuk yuk! |
big_momma
New member
Username: big_momma
Post Number: 171
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 08:48 pm: |
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Glad you liked it! I just read the mayo recipe and all I can say is gross! Mayo is gross, ranch dressing is gross, fried food more than once a month is gross. Who eats that way on a regular basis?
The very idea makes me shiver. To be so centered on olfactory satisfaction without regard to what you're eating and what it does to your body is frightening.
Yet again I can thank Lords of Ass for something. The very idea of eating the swill she considers food makes my stomach turn. I'll stick with wholesome food and bypass the swill. |
spaz0matic
New member
Username: spaz0matic
Post Number: 24
Registered: 12-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 09:00 pm: |
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Holy crappers! There are 'ritas out there less then $10. Lords You need to try a real one. Also it is really annoying reading you telling us servers how to do our jobs. I have tried explaing things to you a number of time as well as everyone else. Take a deep breath and try to read and understand where everyone is comming from.
I forget who...but someone suggested eating at a non chain place. Try it. Try the food before you dip it into something. The reason why you like so many condiments is because where you eat has craptacular food. It needs all of that shiiiznitz.
I would invite you to eat where I work because our food is awesome and all fresh. Everything is fresh. We don't even have freezers where I work. There isn't one in your state though. There are only 6 of them in the country. You may actually enjoy your food. Hey you may even enjoy your service. Maybe not though......we don't have ranch in the building. |
marbles420
New member
Username: marbles420
Post Number: 6
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 20, 2006 - 09:34 pm: |
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I cannot believe anyone would chastize a server for making suggestions! The reason we do it really isn't to upsell... just because a check is 3 or 4 bucks higher doesn't garuntee a bigger tip... that's not why a good server tries to upsell. We just want to enhance your dining experience. Most people when they go out to eat, even if they look at the menu, they immediately phase into things that they know they like. By describing something different, it tends to pique the interest of the customer and allows them to be introduced to new things, which a lot of people like to do when they dine out. If a customer doesn't like what the waiter suggests for them - I know most places I've worked we have been more than happy to fix it or replace it, and it honestly only takes about 5 minutes to do so. The extra 2 seconds it takes to listen to a server describe something on the menu shouldn't really be a concern, it helps start conversation between you and the customer. I have a feeling Lords expects the waitress to approach the table with their head down, not look or respond. I have a feeling she doesn't think we deserve to talk to her, and we are only order takers.
There's a huge difference between order takers and servers. It's our job to guide the customer through their dining experience, make sure everything is enjoyable, crack a few jokes, etc... Order takers work at McDonalds.
Also, it is PROVEN that people would MUCH RATHER have their drinks refilled without having to ask. It's not physically hurting you, having an extra glass sitting on your table. I don't see what the problem is here.
Lords... my suggestion to you is to just call in your order in advance, pick it up, take it home... and do whatever it is you wish with it when you get there. That way you don't have to deal with someone speaking to you while you stuff your face.
regards! |
minerva05
New member
Username: minerva05
Post Number: 22
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 21, 2006 - 01:03 am: |
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What I don't get about all of this is the fact that lord's is offended when a server asks about her ranch dressing or tequila preference to clarify the order and yet she wants the server to ask questions to clarify whether she wants ranch instead of or as well as marinara for her mozza sticks? For the most part, I always ask if the request is ambiguous. For instants, if someone orders a Canadian, I say, draft or bottle (unless they just asked for the draft list)? For the most part, people roll their eyes and say draft of course, but occasionally, someone orders it in a bottle. No one though is offended by this question. It just means that I'm clear on what exactly they want and they're clear on what exactly they've ordered. They may not know that we carry Canadian in both draft and bottle (ok, they probably do, because any self respecting bar in this area would, but this is just an example). |
jammie
New member
Username: jammie
Post Number: 1034
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 21, 2006 - 09:02 am: |
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minerva, its lords twisted logic. Its allowed to ask certain questions but not others. She even deducts from the tip. How would server, not physic, know? Furthermore why would you become annoyed with them trying to get you what you want. You are right it is baffling, how would it be possible to follow along with this program? |
minerva05
New member
Username: minerva05
Post Number: 25
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 21, 2006 - 12:00 pm: |
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I wonder, does Lords bring her own flaming hoops for the servers to jump through, or does the restaurant have to provide them? |
outbacker
New member
Username: outbacker
Post Number: 17
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 21, 2006 - 02:41 pm: |
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Lords,
"WHY do you feel the need to be MEAN? I don't understand that?"
Why do you feel the need to be so ignorant and CLOSED MINDED and SELF CENTERED??? I don't understand THAT!!!!
"If someone is next at a bar, but the bartender comes to me first, I'll tell the bartender THEY'RE next. I bet you wouldn't."
YOU, my ignorant one, don't know me!! and by the way... YOU WOULD LOSE THAT BET!!!!
"I NEVER sit and wait for a space in a parking lot when the people that I'm waiting for aren't backing out or even in their vehicle. I bet you do"..... again YOU LOSE that bet!!!!
I BET... YOU wouldn't ever walk 60 miles for someone in need, getting blisters, walking in the rain and sleet, sleeping in leaking tents and peeing in dirty porta potties..... I HAVE... THREE TIMES!!! Because "I" am NOT "all about me" and the service "I" EXPECT... I AM ... all about OTHERS and KINDNESS, OPEN MINDNESS and THINKING JUST ABOUT EVERYONE EXCEPT "MYSELF"!!!
I BET YOU HAVEN"T!!!, I BET YOU WOULDN'T!!! and I BET YOU COULDN'T!!!!!!!!! and IF you ever did, I "BET" you would be the one to BITCH CRY MOAN AND COMPLAIN ABOUT EVERYTHING!!!!!!!!! and I BET... I WON THAT BET!!!!!
Again, we ask... WHAT HAVE YOU DONE FOR SOMEONE LATELY, OTHER THAN... bitch gripe and rip on what YOU EXPECT!?!?!?!?!?
"but I am pretty sure EVERYONE wants their order 100% correct."....
I'm pretty sure MOST people want a PLEASANT EXPERIENCE, a FRIENDLY SMILE and HOT FOOD HOT and COLD FOOD COLD!!!
MISTAKES can BE FIXED!!!! ERRORS HAPPEN!!! NO-ONE IS PERFECT, LIFE is not PERFECT and I FOR ONE "THANK GOD!!!!" ......its NOT!!!!
and YOU!!! ARE NOT PERFECT EITHER!!!!!
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 622
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, February 23, 2006 - 10:08 pm: |
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minerva05
"What I don't get about all of this is the fact that lord's is offended when a server asks about her ranch dressing or tequila preference to clarify the order and yet she wants the server to ask questions to clarify whether she wants ranch instead of or as well as marinara for her mozza sticks?"
I DON'T want the server to question that I want ranch as well as marinara, I want them to LISTEN to what I say. Before I started ordering by saying "ADD a side of ranch", I use to order like this: "I would like the mozzarella sticks with a side of ranch." Now, let's say I'm ordering it at Applebee's. The menu states it comes with marinara. So by asking if I want marinara also is just plain STUPID and WASTING TIME for EVERYONE in the restaurant. It COMES with the item, it SHOULD ALWAYS BE BROUGHT. Let's say I order HYPOTHETICALLY potato skins which the menu states COMES with sour cream. Let's say(I know ranch doesn't really go with it), but let's say I ask for a side of ranch with it. I should get potato skins with sour cream as well as ranch WITHOUT clarification if I want sour cream because it's listed that it COMES with the item. It's like ordering a burger at Chili's KNOWING the menu states fries. WHY BOTHER ordering fries or mentioning ANYTHING ABOUT FRIES when they COME with the burger AUTOMATICALLY? WHY WASTE OTHERS TIME AS WELL AS MY OWN?
Where as the tequila situation, I am telling the server "I would like the Presidente' margarita with Jose Cuervo tequila INSTEAD of Sauza tequila." So in that situation I am FORFITTING sauza(the more expensive brand for the cheaper one). I happen to prefer the cheaper one, but it doesn't mean the server should try to CHANGE MY MIND about it by telling me what she or he thinks I'd rather have. I told the servers SPECIFICALLY what I wanted so I don't get what the problems were those ONLY 2 times out of probably 30 or more times I've gotten that drink that way? The server just writes down what I say. There were only a couple of times where servers asked if I wanted salt, but that's wasting a couple of seconds which isn't as bad, one server wasted 15 seconds or so trying to find out if I wanted a regular margarita. The bartender that came to my table wasted time getting out of his station just to ask me. I was SPECIFIC enough to say I want this INSTEAD of this, so NO OFFERS should be made then. If I say I didn't want Sauza tequila ONLY THEN I would expect a server to say "So you don't want ANY tequila or a different brand?" The reason is because a margarita's MAIN alcohol ingredient is tequila. But NOT when I am substituting one for another, I am telling the server or bartender EXACTLY what I want. NO, I don't say I want salt, because it COMES with the drink. The difference is with knowing if I want salt is NOT trying to "CHANGE" my order almost completely by OFFERING "SUGGESTIONS." When the server asks if I want salt, that's just a yes or no answer, NONE of this explanation crap about am I sure I want this drink this particular way, just a simple one yes or no. The difference is with mozzarella sticks, the server isn't even looking at the fact that ANOTHER PERSON is SHARING the appetizer and MIGHT just want the marinara. Usually, appetizers are "SHARED." One person just happens to order it, but it doesn't mean by me ordering a side of ranch that "WE" don't want marinara. I WOULD rather them ask if I wanted marinara than to bring it out WITHOUT marinara. Same thing with salt on my margarita, I'd rather them ask then get it wrong. Those are just simple yes or no answers, none of this trying to change what I just ordered crap like with my Presidente' margarita. If I've specified that I wanted a certain tequila, that is what I wanted.
When I order mozzarella sticks with ranch and they ask if I want marinara, it makes me see they are only concerned with the money that the company makes. By that I mean they don't want to waste the marinara, but not to care if the customer has to wait longer to answer this STUPID question, because it's on the menu that way. If the entire service is perfect, then them asking me about if I wanted marinara or salt is meaningless. In other words, the server that I gave 28% to at Chili's in November actually ASKED if I wanted salt. I DIDN'T mind because EVERYTHING ELSE WAS SO, SO, SO, PERFECT. I also didn't mind because she WASN'T TRYING TO CHANGE MY MIND, she was ONLY asking if I wanted it the "WAY IT COMES" because I didn't specify that, even though I SHOULDN'T have to, I don't mind saying yes or no for the times I have great service, it's when I don't have good service that tiny things like that get to me. If the service was bad, then I am in a pissy mood because of that, so I count off a little when they've pissed me off. It's kind of like, when it rains it pours type of logic like "What's next that can go wrong?" Like let's say(scenario one) a server would have gotten my order 100% wrong and apologized as well as asked the manager(NEVER HAPPENED) to get it comped. Let's say if the server in scenario one DOES try to do like what the server did by asking me if I wanted a different margarita when I would be being specific that I wanted the presidente margarita with Jose Cuervo instead of Sauza. Scernario one, I would give 11% instead of 14%. WHY? Because they tried to get me to CHANGE my order and WASTE my time. Scenario two, I have perfect service. Scernario two, I would have given 19%. WHY? Because since my service was spectacular for the MOST part, WHY NOT give almost 20%. Sure I'd knock a little off, but NOT as much because I would be in a MUCH HAPPIER mood as far as the way they TREATED ME. In scenario one, my service was below average and I didn't like someone not only WASTING MY TIME, but trying to CHANGE MY MIND. I also feel these scenarios, are NOT the same as just asking if I want marinara or salt at ALL. Asking a simple yes or no question is NOT NEARLY, NEARLY as AGGREVATING as trying to ARGUE with the server to tell them "I've had this drink this way BILLIONS of times." "I don't want a regular margarita." CAN YOU SEE WHAT I AM GETTING AT? It's about having to "EXPLAIN YOURSELF" when you are being as SPECIFIC as can be. Salt DOESN'T have to be told to them because it DOES have it on the picture on their menu as well as their drink and dessert menu they keep by the salt & pepper shakers. Like I SHOULDN'T have to say I REALLY do want that tequila in that margarita. Telling them I really want this margarita with this tequila is like REPEATING your order several times and the server has got cotton in their ears that they CAN'T LISTEN. It's like trying to "CONVENINCE them that this is REALLY what I want instead of just taking the order down. THEY ARE ORDER TAKERS btw.
Also, HOW COME EVERY OTHER SERVER has NEVER asked? Maybe it's because they don't want to try to come off as trying to change the customer's mind? Maybe it's because they want to care about customer's time, whether it's mine or other customers? Maybe it's because these servers are actually LISTENING to EXACTLY what I am SAYING? I am saying I want this, well don't offer me that if I am NOT asking questions about the item or if I am not being specific. It's like WHY offer some other margarita if the person stated that's what they wanted? I understand that the server may think I want something else, but I think it's best just to let the customer say what they want to order. Just like when the waiter told me "You know the salad is small" when I ordered 4 sides of ranch. The server should just keep his opinions to HIMSELF. SO WHAT if the salad is small, I WANT 4 sides of ranch. I had to WASTE TIME explaining I like the ranch with the mozzarella sticks I ordered. WHY have to do that? TAKE DOWN THE ORDER AND GO WITH IT if ANY customer is being specfic. NOW, if the customer asks some questions such as does this come with this or whatever question, ONLY THEN, ONLY THEN, could I see a server SUGGESTING something, but when a person is ordering something with specifics besides the regular specifics like well done that usually has to be asked, leave them just order. The server shouldn't try to convenience you to get something else or make comments about the amount you're ordering. Let's say Joe Smoe is 100lbs at 5'0". Let's say he orders a HUGE meal. UNLESS he "ASKS" if it's big or not, there should NEVER be COMMENTS about what a customer is ordering. A customer shouldn't have to explain themself when a server would say "You know that is a huge sandwich" when the customer ordered some extra sides like beans and mashed potatoes along with it. I wanted to say "SO WHAT if it's small, that is what "I" want." As I said before, I found it to be a pretty decent size. I've had WAY SMALLER side salads before at other restaurants. I don't like the comments. JUST TAKE DOWN THE ORDER. If the customer is asking questions, THEN that is when the server should intervene with the order.
Same thing with the margarita, I SHOULDN'T have to "EXPLAIN" myself that I've had the margarita billions of times and I like Jose Cuervo BETTER than Sauza. Just take down the order. Servers ARE order takers whether you like it or not, they ARE VERY MUCH SO.
"For instants, if someone orders a Canadian, I say, draft or bottle (unless they just asked for the draft list)?"
This is NOT the same at ALL. This could be compared to wanting mayonnaise packets vs. mayonnaise in a cup. Also, beer in a bottle taste different a LOT of people say than cans for instance. Also the draft beer may be a DIFFERENT AMOUNT of beer than in the bottle. Like 12 oz. bottle vs. 16 oz glass filled. Also, the person that orders the Canadian isn't being SPECIFIC enough to know what CONTAINER to get. Also, it's like servers and bartenders that have asked me "Gold or Silver" when I ordered Jose Cuervo. That only happened a few times, but since it's a DIFFERENT product, I COMPLETELY UNDERSTAND the question and I VERY GLAD when they ask. It's also like that some people want to just drink from a bottle and not even pour it in a glass, that's ANOTHER thing to consider. Some people like the FEEL of the bottle and others don't care. It's kind of like drinking wine in a margarita glass. I personally wouldn't care what glass it's in, but someone else MAY. Same thing with let's say a menu has shrimp listed as a combination platter at a restaurant, but specifies you can have it fried or boiled. When Jane Doe orders, she just states "SHRIMP" without thinking straight. The server asks "Boiled or fried." THOSE are TWO DIFFERENT TASTING PRODUCTS, but it's STILL shrimp. Just like it's STILL the SAME BEER. Do you get this scenario you came up with ISN'T the SAME at ALL? |
shelby
New member
Username: shelby
Post Number: 48
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, February 24, 2006 - 03:15 am: |
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Lords wtf you're still talking about that server from chili's? I'm going to have to ask again if you harbor some secret love for her? hahaha and really your repeated mention of 28% doesn't impress anyone. you were probably drunk off your Jose and not able to track all movements of your server
lords why be difficult about the condiments issue? just because i have so much spare time i figured something out. when you order your mozzarella sticks and say add a side of ranch, you could expend the same amount of words and time by saying with both ranch and marinara so why you try to be so difficult is beyond me. i know its not what you want to say, but its the lesser of 2 evils, change your words a bit but use the same amount of time, or have a caring server ask and waste a precious 8.97 seconds
you get so bent out of shape by servers asking these questions but from my own perspective, if a server doesnt ask its because they dont care or dont have the knowledge themselves to know the menu enough to help you out. anytime someone asks questions it's a sign they care enough to get your request right.
finally lords i have a question- with that side salad you ordered that you asked for 4 sides of ranch? what if theoretically i brought you 5 or 6 sides of ranch, just to make sure you had enough? would you be offended i ordered extra for you?
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jammie
New member
Username: jammie
Post Number: 1038
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, February 24, 2006 - 08:30 am: |
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Shelby, the light just went on. Lets face it lords is difficult as a customer that's why she get lousy service time after time. Even she must realize that she is difficult, the only way she can justify this is by making what she considers a legitimate complaint. Like wasting time, that is her bitch by a server asking pertinent questions to get the order right, her time is being wasted. Which the rest of us find absolutely ridiculous, if you have time to go to a sit down restaurant you have a few seconds to make sure your order is correct. Besides servers dont want to change your mind they dont really much care what you order. |
marbles420
New member
Username: marbles420
Post Number: 7
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, February 24, 2006 - 03:11 pm: |
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I don't think Lords realizes that truly horrible servers don't come to this website. They will never hear her complaints. Truly horrible servers are out trying to score hard core drugs to get them through their shift so they have more money to fuel their drunken drug binges when they get off... I know... I used to be there.. hahaha.
Now that I'm beyond that bullshit though, I take pride in my business. I make more money and enjoy my job a lot more now. Just my little rant for the day. :o) |
coorslite
New member
Username: coorslite
Post Number: 209
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, February 24, 2006 - 08:09 pm: |
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Let's do it really simple... CHAIN restaurants have a menu, they have policies, they spend billions of dollars to research how to do things, they hire "warm bodies" to fill a position until they can find someone who can do the job. They don't care if loa complains they will give her free crap to shut her up. If she thinks that any of us really listen to what she says about what happened to her WRONG! We scan and pick out the amazing "wisdom"
If loa came in and ordered all those sides she thinks she needs to "enjoy" her food... wtf... I would bring monkey dishes of it to her! No ramikens. And if she bothered to come back again I would bring a SOUP BOWL of it! And charge her for every extra! Because you know she is not going to tip and be a pain!
No lords doesn't realize and doesn't care about the fact we do do our jobs and she is what I empty out of my cats litter box every night.
Gotta go... I even need a beer after that! Coors Light Longneck EXTRA chilly! |
nuvola09
New member
Username: nuvola09
Post Number: 590
Registered: 11-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, February 24, 2006 - 10:19 pm: |
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When I order mozzarella sticks with ranch and they ask if I want marinara, it makes me see they are only concerned with the money that the company makes.
Lords, I hope you realize that doesn't make any sense at all. It costs about 2 cents to pour a cup of marinara sauce and I can guarantee you, no server at Applebee's gives a flying pony about the cost.
By that I mean they don't want to waste the marinara, but not to care if the customer has to wait longer to answer this STUPID question, because it's on the menu that way. If the entire service is perfect, then them asking me about if I wanted marinara or salt is meaningless.
I'll tell you why servers ask questions and why it is not wasting your time (and everyone else's in the restaurant, which is an absurd claim to make about a question that takes about 3 seconds to ask and answer): At least 30% of the time when people order margaritas and I ask if they want salt or not, they say no. They did not specify yes or no when they initially ordered. You would say, "Well that's their own damn fault for not reading the menu or looking at the picture!" Yeah, whatever. But me asking that question has caused 30% less re-makes, which take waaaay more than 3 seconds, especially when the bar is busy. Lets say you, God save me, are sitting at one of my other tables. If I didn't ask my other guests whether or not they wanted salt and, lets say, 30% didn't but they got salt anyway, you Lords would have to wait for those margs to be remade. It slows everyone down. Which do you want? Your server to ask a 3 second question or have them not ask anyone any questions to things can get messed up and remade and slowed down over and over again? Now shut up and eat some more pop tarts.
It's kind of like drinking wine in a margarita glass
Umm, what? Nothing is like that, except your attitude (sad, inexcusable and embarrassing).
marbles420
Truly horrible servers are out trying to score hard core drugs to get them through their shift so they have more money to fuel their drunken drug binges when they get off.
Oh my god, I used to work with one of those!!!! She was really a pain to work with. Arms all bruised, tossing her cookies in the bathroom every morning and stealing ice cream to eat for breakfast (classic sign of someone or coke or morphine). It was disturbing.
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jammie
New member
Username: jammie
Post Number: 1041
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 25, 2006 - 06:02 am: |
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marbles, that is a very good point about crappy servers not visiting this web site. They wouldn't care to discuss the job after hours, heck they dont want to do the job while they are there. One girl I worked with was a rock monster, she would eat like a truck driver all day long. I mean continually, and was beyond skinny. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 623
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 25, 2006 - 04:07 pm: |
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shelby
"You were probably drunk off your Jose and not able to track all movements of your server."
NO, I NOTICED things. I know what's the MOST IMPORTANT things though is getting my order 100% correct. She brought my 5 condiments to the table and even made a separate trip to bring one of them WAY BEFORE my meal came out with another person bringing the food out I may add. EVERYTHING was SO PERFECT that night as far as the service went.
"You could expend the same amount of words and time by saying with both ranch and marinara so why you try to be so difficult is beyond me. i know its not what you want to say, but its the lesser of 2 evils, change your words a bit but use the same amount of time, or have a caring server ask and waste a precious 8.97 seconds."
It takes MORE TIME to say that, it does. "I would like mozzarella sticks and to add a side of ranch dressing." = 17 syllables "I would like mozzarella sticks with BOTH marinara and ranch dressing." 18 syllables Sure it's not that much more time, BUT, at the same time, I SHOULDN'T have to say it like that because the mozzarella sticks come with marinara AUTOMATICALLY. Kind of like special sauce on a big mac comes on that hamburger AUTOMATICALLY WITHOUT ordering it with special sauce. The problem is also, I want to see if the server KNOWS the menu and if they are going to ASSUME I don't want something that comes with the food that I am going to be PAYING for. Just like refills, I want to see if they are going to try to order for me than WASTE TIME telling them not to. If they are a good server that CARES about what the "CUSTOMER" actually desires, they will let the customer ask or they will ask the customer themselves. NO ONE can read minds, so it's ALWAYS BETTER TO ASK, than to bring something to the table that the person doesn't want. Now as far as asking if I want marinara, that's different, because I'm ordering the mozzarella sticks and CAN READ the menu to KNOW marinara DOES come with it. The difference with refills is that I didn't order ANOTHER dr. pepper whether it's free or not is meaningless. It's if the customer orders another refill by either "STATING THEMSELVES they want another or by them ASKING for another."
"Anytime someone asks questions it's a sign they care enough to get your request right."
I asked a co-worker about the Denny's incident where the waitress asked me "So what do you want all that for" when I ordered 1 side of honey mustard, 1 side of mayonnaise, and 1 side of ranch, what she thought about that. She said she WOULDN'T like having to "EXPLAIN HERSELF" as to "WHY" she wanted something. It's NONE of the server's BUSINESS WHY, JUST GET WHAT I ORDERED. That's NOT caring at ALL, that's being "NOSY" as hell. HOW can you say when a server asks "ANY" questions they are caring? I know the waiter didn't tell me the comment in the form of a question in the situation with the waiter at Chili's that made a comment about "You know it's a small salad", BUT, in a WAY he WAS sort of questioning me by stating that. Like trying to convey that I probably wouldn't need nearly that much ranch. That's NOT CARING, that's trying not to have to bring so much ranch by being "LAZY" and ONLY caring about "WASTE" instead of customer's time(mine and EVERYONE ELSE'S that he was serving). It's NOT his place to tell me what size it is even though I'm ordering a lot. EVEN if I order 6 sides of mayonnaise for a burger(which I'd be sick if I ate that much) but anyway, the server SHOULDN'T be questioning me or saying ANYTHING about the 6 sides of mayonnaise. It's NONE of their business WHY I want so much and they should be concerned with their tip, NOT the restaurant's few cents of savings on a possible waste of a side of whatever. To the customer, that person isn't going to really care if they have an extra side of sauce that they don't use. The customer wants to make sure they have ENOUGH to use. The customer ISN'T concerned about the WASTE they may be making possibly. I've ordered 2 sides of mayonnaise before at Chili's and sometimes have only used up one because they filled the container all the way. I've ordered 2 sides of mayonnaise another time at Chili's and they filled it not even HALF WAY and I used both sides. I want to MAKE DARN SURE I have "ENOUGH" than not enough to be able to enjoy my food. I don't want to have to ask the server to make another trip to fill up the container because it's not filled. That is IRRITATING to do that.
"If a server doesnt ask its because they dont care or dont have the knowledge themselves to know the menu enough to help you out."
NO, they CARE about what the customer states they want and their time if they DON'T ask. Asking should ONLY be when a customer is asking questions or is taking their good old time saying what they want like "I want a hamurger, umm time elapses then I want a side of beans, then they take a little more time." I can SEE someone asking when a customer seems unsure, but when a customer is stating EXACTLY what they want WITHOUT HESITATION there SHOULDN'T be questions UNLESS it's to repeat something that was said. Like if I say I want a side of ranch and they ask "Can you repeat the last thing you just said?" That's DIFFERENT because they may not hear with a bunch of people talking in the restaurant.
"What if theoretically i brought you 5 or 6 sides of ranch, just to make sure you had enough? would you be offended i ordered extra for you?"
NO, and I HAVE had a server bring an extra side before. The difference with that is if an extra side just sits there, it's small enough not to bother me on the table, NOT like an extra glass which is BIG compared to a small container of a condiment. By bringing me more shows they want to make sure I have enough the FIRST time around. So I feel more than likely I wouldn't use it, but it's better than having not enough. Also a refill is different in that sometimes I have changed soft drinks and finishing a refill takes MORE TIME to finish drinking than to spread another side of mayonnaise to finish with. If I didn't use the extra container, it's so small it's not going to bother me. Just like cocktail sauce they bring out at Red Lobster. I DON'T care that they bring it on the plate. It's so small it isn't in my way at ALL. I can just stack the containers up when I'm finished, where as with glasses with ice, it's hard to try to stack them out my way on the table. Especially with smaller booths, it's hard to have a small table with 2 glasses in front of me, for me, on the table. The server may have ordered the 5th or 6th side more for me, but, I really see that as "DOES SHE HAVE ENOUGH?" I really see it as a "CARING" gesture. With refills, it's different. I haven't ordered 2 cokes at once. Like let's say a restaurant had 6 oz. glasses. Let's say the server brings out 2 glasses because they are so small so the server doesn't have to refill the glass so often. That would aggrevate me because I had ordered 1 and may want some other drink after. It's also more stuff on the table that is tall enough to be in my way at a small booth especially. An extra tiny container can easily be put by the salt and pepper shakers out of my way. The extra glass WOULD be in my way of my current glass. Now if the server takes the glass right after, they still ORDERED for me. Even though the extra condiment may be ordered for me, it's still not the same in that I may not want anymore drink where as the extra condiment WOULDN'T be in my way. If the server happens to take the refill away if I decline it, I still get offended because that person could have asked me. I don't get offended at the extra side of mayonnaise because a LOT of times I don't get ENOUGH. It's usually not that I get too much. Also the menu states free refills on all soft drinks and teas usually, so I get a filled glass once with coke, I can get my glass refilled with dr. pepper the next time as long as it's the same price. If the tea happens to be more like at Chili's as far as the raspberry tea, then the person would either be charged for another drink entirely or charged the difference of the two. Like 1 may be a quarter higher than the other.
jammie
"If you have time to go to a sit down restaurant you have a few seconds to make sure your order is correct."
What is to make sure about the Presidente' margarita when I order it with Jose Cuervo instead of Sauza? I am saying EXACTLY WHAT I WANT, so WHY BOTHER ASKING ME did I want a different margarita? OBVIOUSLY I must like Jose Cuervo and Presidente' brandy to be ordering it like that.
"Besides servers dont want to change your mind they dont really much care what you order."
If they didn't care, they wouldn't be either asking me when I'm being EXTREMELY SPECIFIC nor would they make comments about the amount I am ordering. At Red Lobster a month or so before Katrina happened, I had ordered 4 sides of ranch with 2 side salads. He brought a little bowl of ranch, but it WASN'T what I had ordered and it WASN'T enough for the other salad. So I had asked if I could have some more ranch. Anyway after we received our credit card back from paying, we were still sitting because I had just finished putting the tip and signing the credit card receipt and while he was bussing a table he made a comment "Want some more ranch." I feel that's OUT OF LINE. He got the 10% he deserved because the drinks took a while because he went to get a bunch of drinks on a tray at the same time. So that was another complaint about him. I just feel he had NO RIGHT to tell me that. Like trying to make fun of me or something. WHAT KIND OF TIP DO YOU THINK YOU'LL GET FOR MAKING FUN OF SOMEONE'S TASTE? He's the stupid one that had to open his mouth. He could have kept his comments to HIMSELF. If a server doesn't have something nice to say(especially for the sake of their tip), don't say NOTHING at all. He got the order wrong because I had told him (4) sides of ranch, NOT a little bowl of it. It's like with his BIG self(he was pretty OVERWEIGHT like at LEAST 250lbs probably), as if he had ANY RIGHT to make fun of me. He needed to look in the mirror at his big self before telling me a damn thing. I didn't say anything when he made the comment.
coorslite
"And charge her for every extra!"
I don't mind as long as if someone else that gets the same thing is charged extra as well to be FAIR. I ordered it, I'll pay for it if they charge me for it. I care about eating good tasting food, so if an extra 50 cents or whatever amount gets me that, so BE IT!
"Because you know she is not going to tip and be a pain!"
I DO tip 99% of the time, it's only those times where I have EXTREMELY CRUMMY SERVICE that I would leave nothing.
nuvola09
"Lords, I hope you realize that doesn't make any sense at all. It costs about 2 cents to pour a cup of marinara sauce and I can guarantee you, no server at Applebee's gives a flying pony about the cost."
Then WHY the hell do these servers ASKS if I want marinara also if they don't care? WHY DO THAT if they don't care about the company's cost? It's making the server have more work to ask and it's making the customer have to answer a question that is ON THE MENU already.
"Which do you want? Your server to ask a 3 second question or have them not ask anyone any questions to things can get messed up and remade and slowed down over and over again?"
Actually the customer SHOULDN'T be able to send back something they have ordered if they forgot to say something or they ordered the wrong thing. They should PAY for what they ordered. It's their OWN DAMN FAULT they ordered it WITHOUT stating they didn't want salt. I'd rather them not waste "MY" 3 seconds asking, but as I said salt is different in that customers tend to not say if they want salt or not so the margarita would have to be made ENTIRELY OVER where as marinara would just be an extra container on the plate and would NOT have to be ENTIRELY made over. So do you see the difference? Asking if I want salt may make the bartender have more work to remake a drink, but asking if I want marinara DOESN'T require remaking ANYTHING since it is "ON THE SIDE" it DOESN'T INTERFERE with the mozzarella sticks themselves. The customer that orders a side of ranch with the mozzarella sticks that ends up NOT wanting marinara can simply put the container to the side of just IGNORE it on the plate. There is NO having to REMAKE the mozzarella sticks, so WHY ASK if I want marinara also? There's NOTHING to gain besides bringing out an extra item that may be not used. I can't think of ANY reason to ask if marinara is wanted also. Salt INTERFERES with the margarita by possibly having salt drop into the margarita. So servers asking if I want salt is not very aggrevating, but asking if I want marinara IS because it's NOT HARMING ANYONE to have a little container extra on the plate if it's not wanted considering the customer is PAYING for it. I can see WHY a server would ask if the person wants salt, but I can NEVER understand WHY a server would waste time asking if they wanted marinara that is a container on the side. It's NOT like the marinara is on the plate itself not separated by a container EASILY taken off the plate. I can see asking if the marinara WASN'T separated by a container on the plate, but NOT when the marinara is in it's OWN SEPARATE container. Also as I stated before, the server isn't CONSIDERING the other person or people at the table that might want marinara, NOT ranch. That irritates me they can't consider that. An appertizer isn't usually eaten alone for the most part unless it is ordered as a meal. |
big_momma
New member
Username: big_momma
Post Number: 174
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 25, 2006 - 05:45 pm: |
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Ass: "It takes MORE TIME to say that, it does. "I would like mozzarella sticks and to add a side of ranch dressing." = 17 syllables "I would like mozzarella sticks with BOTH marinara and ranch dressing." 18 syllables Sure it's not that much more time, BUT, at the same time, I SHOULDN'T have to say it like that because the mozzarella sticks come with marinara AUTOMATICALLY. Kind of like special sauce on a big mac comes on that hamburger AUTOMATICALLY WITHOUT ordering it with special sauce. The problem is also, I want to see if the server KNOWS the menu and if they are going to ASSUME I don't want something that comes with the food that I am going to be PAYING for. Just like refills, I want to see if they are going to try to order for me than WASTE TIME telling them not to. If they are a good server that CARES about what the "CUSTOMER" actually desires, they will let the customer ask or they will ask the customer themselves.
The time to say one syllable is too much time to you? Right here in this STUPID post (one of the most stupid you've made to date)you admit that you don't want your "perfect" service, you want to play with the waitstaff to see if they do what YOU think is right. You must think you're the food critic of the dive restaurants now.
And yet again, waste is bad as long as you're in control of the wasting. A coke poured for that you didn't order is considered waste, but food you "paid for" but don't eat isn't waste.
Waste isn't necessary. Actually I find waste to be morally wrong whether you've paid for something or not. But you don't know anything about morals.
Ass: "Red Lobster a month or so before Katrina happened, I had ordered 4 sides of ranch with 2 side salads. He brought a little bowl of ranch, but it WASN'T what I had ordered and it WASN'T enough for the other salad. So I had asked if I could have some more ranch. Anyway after we received our credit card back from paying, we were still sitting because I had just finished putting the tip and signing the credit card receipt and while he was bussing a table he made a comment "Want some more ranch."
So you see, people in your real life see you for the glutton you are. I'm sure it was worth him losing your extra 50 cents to get that comment in. It would have been worth it to me.
Lords you are becoming unravelled. The fact that you asked a co-worker such a stupid question proves that.
I could poke more holes in your thread but I have laundry to do, which is much more interesting than your idiocy. From now on get your meals on the fly........at McDonalds. |
jammie
New member
Username: jammie
Post Number: 1045
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 25, 2006 - 08:48 pm: |
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momma, I have come to the conclusion that lords is just absolutely ridiculous. She tries to play with the servers, and of course they fail miserably. Who could do the right thing for her, only a mind reader. These posts of hers are the ramblings of a lunatic. She will continue to get bad service (by her standards) everywhere she goes. It sounds like a 5 year old, if they dont care about me I dont care about them. Give me a break already. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 627
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 25, 2006 - 11:26 pm: |
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jammie
"She tries to play with the servers."
I am NOT trying to "PLAY" as you would call it, with servers. I am trying to see if that person is a NICE human being or an INCONSIDERATE and LAZY one. I would WISH I'd have a server that WOULD ask me what I'd want for my next drink. I'd wish I'd get a server that would just take down my order, NOT asking me STUPID questions that's on the menu. I wish the server wouldn't try to suggest what they "THINK" I'd want, when I am SPECIFYING EXACTLY HOW I'D LIKE THINGS TO BE. I'd RATHER PAY 25% than to have a lousy server. I want servers, food runners, or bartenders to care about "MY time" and what "I ordered." I don't want servers to put customer's wants last and their wants first such as taking a shot of alcohol. That's a bartender's want that CAN wait. I want the server to make the EXTRA TRIP to ASK if I would like another refill, NOT to just ASSUME I want another of the same, but to "CARE" about what I want as a customer. I've had a couple(NOT MANY, LITERALLY MAYBE 2 PEOPLE) change their refills on me. First they wanted coke(or whatever soft drink) and after they wanted sprite. I NEVER ASSUMED someone wanted something. Some co-workers of mine sometimes poured coffee BEFORE the customer's walked in and at times, sometimes they were just going to make a phone call at the pay phone or talk to someone there or go to the bathroom. I ALWAYS, ALWAYS, ALWAYS, WAITED to ask them "Coffee", because they ALWAYS got coffee, so I'd figure I'd at least "ASK" BEFORE I WASTED MY TIME POURING" and look like an idiot. I made darn SURE I got what the "CUSTOMER" wanted. Sometimes a person that came in wanted coffee and sometimes they wanted a soft drink. So I made darn sure I didn't fix a cup of coffee if they really were in the MOOD for coke. The thing is that they should ASK the customer. I get tired of certain foods to where I don't want to eat something for a while or drink something for a while. That is NORMAL. A person may come to a restaurant 20 times and order the exact same thing, then one day come in trying something DIFFERENT, so I feel DON'T just "ASSUME" they want the SAME EXACT THING EVERYTIME. I know I DON'T want the same thing ALL THE TIME. Sometimes I have ordered the SAME THING MANY, MANY times, but I still rather be ASKED.
"It sounds like a 5 year old, if they dont care about me I dont care about them. Give me a break already."
Then WHY do they have the saying: "Treat others as "YOU'D" like to be treated?" Is it because it's the way things SHOULD BE? I think it SHOULD. You can't expect a tip for telling me as the hostess that got fired at Chili's in October did to get a tip: "That's the hostess's job" when I asked her to get utensils. RESPECT has got to be GIVEN in order for it to be GIVEN BACK.
big_momma
"So you see, people in your real life see you for the glutton you are. I'm sure it was worth him losing your extra 50 cents to get that comment in. It would have been worth it to me."
As I said before, he had "NO" room to talk. He was OVERWEIGHT BIG TIME. He's a "GLUTTON" HIMSELF telling me something. HE WAS JEALOUS he couldn't be as small as I am and eat that much at once. It's because he probably eats like that EVERYDAY, I DON'T. If I would, I'd be that big too.
"A coke poured for that you didn't order is considered waste, but food you "paid for" but don't eat isn't waste."
BOTH are "WASTE", but the difference is that if the server gives me more mayonnaise, they are making sure I have enough, where as if I want another soft drink that ISN'T coke, by them bringing me another coke, makes me feel OBLIGATED to take it or tell them "NOW I want a dr. pepper" and that it makes me feel they are ordering for me. It's still ALL WASTE NO MATTER WHAT. The difference is, with sides of condiments, these sides may NOT be filled ALL THE WAY UP. Soft drinks are different in that I may choose ANOTHER soft drink. It's usually free refills on "SOFT DRINKS", NOT on 1 particular soft drink. So if I order sprite, I can order the next drink to fill my glass AGAIN which is "REFILLING" my glass with a "SOFT DRINK" I can get a coke the next time with NO EXTRA CHARGE. Refill DOESN'T have to mean the "SAME" thing in the container. I can fill a glass with water and then coke, but the difference is, water is free, coke isn't, so I'd be charged for a coke.
"You admit that you don't want your "perfect" service, you want to play with the waitstaff to see if they do what YOU think is right."
I NEVER, EVER, EVER said such a thing. I DON'T want to "PLAY" with the staff. I KNOW it's RIGHT to NOT EVER ORDER for the customer. It's WRONG to order for someone else UNLESS they gave you 100% permission to do so, otherwise that's WRONG. Also, if it's on the menu that way such as marinara with mozzarella sticks, they should KNOW that it comes with it to BRING IT. That's NOT "PLAYING", that's EXPECTING the server to "KNOW" the menu since they "DO WORK THERE YOU KNOW, so they SHOULD KNOW THE MENU MORE THAN I DO." The server SHOULDN'T be trying to "CHANGE MY MIND" as far as what I want. If I said I want this instead of that, that is what I want, NO QUESTIONS ARE NECESSARY. What's to question when they said what they wanted to instead? |
coorslite
New member
Username: coorslite
Post Number: 211
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, February 25, 2006 - 11:43 pm: |
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Lords get over yourself. Get a life and PLEASE stop your INSANE responses. YEP I CAN SHOUT TOO. YES I HAVE AN ATTITUDE. YOU SUCK. YOU ARE JEALOUS OF WHAT WE DO. WE MAKE MONEY AND YOU ARE IN A MAIL ROOM DOING WHATEVER BECAUSE YOU AND YOUR HUSBAND GO OUT TO EAT. THAT MAKES YOU THE QUEEN OF WHAT? YOU HAVE GOOGLE. SO DO I. BUT I WORK IN A RESTAURANT. YOU WORK IN A MAILROOM. YOU SUCK. I DON'T. NONE OF US DO! WE WORK OUR BUTTS OFF TO MAKE SURE THAT YOU HAVE ENOUGH MAYO TO CLOG EVERY FREAKING ARTERY THAT YOU HAVE. YOU ARE NOT A HUMAN. YOU EAT AT CHAINS THAT THE SAUCES COME OUT OF A CAN, BAG, OR BOX. THEY DEEP FRY, PRECOOK EVERYTHING THAT YOU ORDER. GO AWAY! STOP BEING THE ENTERTAINMENT THAT MAKES US SICK! GOOGLE MAYO, MANNERS, HOW TO BE A RESPONSIBLE ADULT, HOW TO BEHAVE IN PUBLIC.... THE THINGS YOUR HORRIBLE PARENTS NEVER BOTHERED TO TEACH YOU! |
minerva05
New member
Username: minerva05
Post Number: 31
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 12:07 am: |
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Story time Lords. YesterdayI got the results of a mystery shop at one of my tables a couple weeks ago. The mysetery shoppers gave me 96/100. However, head office and my manager were pissed about one thing. I did not automatically bring a refill to the table. Yes Lords, I now have a warning in my employee file because the customer asked me for a refill. It was a very busy day and so I hadn't had a chance yet to do a refill run for the table when they asked for it. And for that, I lost major marks on my mystery shop. I suggest you let the servers do what they're required to do by the restaurant policy and politely say no thank you when they present you with a refill you did not ask for.
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 629
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 12:45 am: |
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minerva05
"I suggest you let the servers do what they're required to do by the restaurant policy and politely say no thank you when they present you with a refill you did not ask for."
I'll say no, NO WAY am I going to say "THANK YOU" for something I NEVER ORDERED. That is just ordering for me and I WILL take off for that in the tip if you presented me with a refill I NEVER ordered.
I WOULDN'T work where managers required me to "ORDER" for a customer. That's MORALLY WRONG. WHY CARE about a mystery shopper when you don't get raises? I've heard servers get their hourly rate plus tips with NO RAISES. SO WHY BOTHER CARING about major marks, when you SHOULD be caring about what the "CUSTOMER" actually wants? Isn't that where the MOST income comes from is tips? It's NOT from free refills. You can always work as a server somewhere else where you don't lose marks on your serving ability.
I wouldn't feel "MORALLY" right "ORDERING" for someone. That's just plain WRONG. Someone orders a sprite, that's ONE sprite, NOT 2 just because their drink is almost empty. As I said before, at the donut shop, I NEVER, EVER, EVER, started to pour their drink BEFORE they arrived or poured their coffee in their cup WITHOUT asking first or refilled their soft drink WITHOUT ASKING first. I let the "CUSTOMER" order for themselves as it SHOULD BE. WHO CARES if you got marks, it matters HOW MUCH YOU MAKE FROM TIPS THAT COUNTS for YOUR INCOME?
I will NOT say thank you for WASTING TIME for me. Just because my first drink happens to be dr. pepper DOESN'T mean they should take "MY" time up to play "MIND READER" with me by "ASSUMING" what I want next INSTEAD of just coming to "ASK" first instead of ordering for me. I find that OFFENSIVE EVEN if I want another refill right then and there, there WILL be points of the tip for trying to ORDER for the customer. I order (1), that is ONLY (1), NOT a free refill of it.
Also, maybe you should show your employer the website I posted.
http://64.233.179.104/search?q=cache:nwAMxVsPEuYJ:forums.customerssuck.com/lofiv ersion/index.php/t90.html+%22refill+without+asking%22&hl=en
This PROVES NOT EVERYONE wants AUTOMATIC refills. It's NOT just me that is AGGREVATED with it. Even one person on this site stated "I didn't order that." That is 100% PURE TRUTH! I didn't order that, well I DIDN'T order that. I ordered (A) coke, which is (1), NOT a refill, whether it's free or not, it may NOT be wanted. It's WASTING the company's money BIG TIME for people that don't want anymore and for people that are waiting to leave, end up NOT coming back because their check was delayed from being rung up because of the unwanted refills that were gotten that NO ONE drank a sip of even.
Saying thank you is for "REQUESTS" ONLY, NOT for them "ASSUMING" I want something. That makes me PISSED when they do that. |
minerva05
New member
Username: minerva05
Post Number: 32
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 01:10 am: |
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I did not suggest you say 'thank you' I suggested you say 'no, thank you' because this is the polite way to say no. I care about the mysetry shoppers because failing could cost me my job. And no jobs means no income at all, so I'll play by the rules. My manager thinks it's dumb, the customers think it's dumb, but guess what? When it comes to corporate chains (like the one where I work and the ones that you like to eat at) none of these people get a say in the policies.
It doesn't matter if you don't want it. I'm still required to bring it. It doesn't cost you anything to say no, thank you. Notice again, this is not 'thank you' this is 'no, thank you', there's a difference. Or since you've already mentioned that you don't care if dishes stack up at your table, just take it and let it sit there for the rest of the meal. No one is forcing you to drink it.
You get upset over really petty thing, you know? And don't go on about wasted time because in the long run, it's negligible. And so is one extra syllable out of your mouth or the server's.
http://www.sfgate.com/cgi-bin/article.cgi?file=/g/a/2005/07/11/wastingtime.TMP&t ype=printable
This article describes the amount of time wasted in the average office building. My time is not 'wasted' in getting you a refill because this is what the RESTAURANT pays me to do, not you. I also timed it today during a slow period. I can fill up a cup and deliver it to a table in the furthest section of the restaurant in about 35 seconds. This is not speedskating, 35 seconds is negligible. |
steadyservin
New member
Username: steadyservin
Post Number: 11
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 01:11 am: |
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Are you one of those shake the glass at the server guys? At my restaurant, it's policy that beverages are full until the entree dishes are cleared. Alot of people think it's good service when your drinks are kept full. Most guests complain if they have to ask the server for a refill. I can tell from your thoughts that you are a "problem customer", one of those people we're trained to deal with. I could see if it were an alcoholic beverage. That's different. You need to serve. You need to wait tables and deal with jerks like you for one week. You'd probably kill yourself. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 630
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 07:31 am: |
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steadyservin
"Are you one of those shake the glass at the server guys?"
NO, I actually "ASK" the server by saying "Can I have another dr. pepper" or I let the server "ASK" me.
"Beverages are full until the entree dishes are cleared."
That doesn't mean you can't "ASK" first to see if the customer wants more. Look at that website I quoted in the earlier posts. It PROVES some people don't even want MORE than one glass.
"Most guests complain if they have to ask the server for a refill."
Well then "ASK" them FIRST instead of "ORDERING" for them by giving them something they DIDN'T say they wanted.
"I can tell from your thoughts that you are a "problem customer", one of those people we're trained to deal with."
HOW, I just want what I want? Another words, if I've ordered a dr. pepper, that's ONLY "ONE" dr. pepper. Don't come to me when I'm finished with another dr. pepper in your hand unless I have either (1) ACKNOWLEDGED I wanted another or (2) Have ASKED you for another." To PREDICT that I want another is just NOT the right thing to do. You have NO CLUE if I want another at all or if I want the SAME thing. I know my mother-in-law likes coffee for dessert. She happens not to drink soft drinks, just water, but if she did drink a soft drink, she wouldn't want another soft drink after she's finished eating. I've had a few servers just bring refills after we've finished eating WITHOUT asking first, that's WRONG. The CUSTOMER should be able to decide if they want anymore or not either by you asking them or them tell you they want more, but NEVER order for them by bringing them more.
"I could see if it were an alcoholic beverage. That's different."
NO, it's the SAME THING. A drink that was NEVER ordered would be brought to the table whether it is a glass of water or soft drink, it was NEVER ordered by the customer. A soft drink refill that is free isn't necessarily wanted just because it's free.
Tea is a BIG pet peeve for people to get refilled for instance. My x-boyfriend would say "I would sweeten my tea just right and then a server would just ruin it by pouring more without asking first." Whether it's tea or a soft drink, it's still "ORDERING" for the customer. You DO NOT KNOW WHAT THEY WANT NEXT. You CAN'T "READ THEIR MIND" and magically KNOW they want more.
"You need to wait tables and deal with jerks like you for one week."
I'm NOT a jerk to expect to be the "CUSTOMER" by getting to "ORDER" for "MYSELF." That's just COMMON SENSE that the wait staff SHOULDN'T be "ORDERING" for me. It doesn't make sense to bring ANYTHING NEVER ordered to the table like I have said above even bread. The customer should have the opportunity to decline or accept or say they want or don't want something instead of a wait staff person "PUSHING" a refill or bread on the customer. Even a person on that site stated he felt "OBLIGATED" to drink the refill. That's just WRONG to make a customer feel that way. It's WRONG to order for someone else WITHOUT their "PERMISSION."
SO WHAT if a refill is free, that DOESN'T mean it's wanted. Don't you get that? The "ONLY" way you know FOR SURE is if you either "ASK" the customer or let them "ASK" you. You CAN'T READ THEIR MIND. Even bringing water to the table is WRONG if it's NOT been ordered. Bringing a lemon wedge with a glass of water SHOULDN'T be brought if only a glass of water has been ordered. I think it's irritating when I order water(which is rare) and they give me a a glass of water with a lemon wedge on the side. Sure it's no big deal, I just remove it, but "WHY" is it there? I NEVER ordered a lemon with my water. It SHOULDN'T be there PERIOD. It's not like they have a picture on the menu with a glass of water with a slice of lemon on it or a description on the menu what the glass of water has. I can see a server ASK the customer because water has been generally served with a slice of lemon, but NOT just to be brought out with a lemon slice on the glass.
I remember one time at Houston's restaurant I had someone just refill my water WITHOUT asking me. That's ANNOYING to just pour into my glass. I DIDN'T even want anymore water, but they try to make the decision for me instead of just taking 2 seconds to "ASK" me first. They are TOO LAZY to take the effort and time to "ASK" the customer if they want anymore. They end up pouring it before you can cover your glass in enough time to say "NO." A customer SHOULDN'T HAVE to do that. A customer should be able to have a "CHANCE" to say "Yes" or "No."
Customers should be able to order EVERYTHING for "THEMSELVES." I mean EVERYTHING they want should be "THEIR" decision, NOT the wait staffs. |
outbacker
New member
Username: outbacker
Post Number: 20
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 07:57 am: |
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It PROVES some people don't even want MORE than one glass.
You are right, it proves SOME people... however the MAJORITY do want more than one glass, and USUALLY in life, the MAJORITY rules!!! That's why it is MOST restaurants training policiy to keep ALL beverages that are "free refils" FULL WITHOUT ASKING!!!!!!!
Yes, we are to ask when it comes for "paying beverages" because a guest has to PAY for it....soda, tea and water you don't!!!
and thats what MOST people want/expect..... those of you that do not want it, can simply leave it sit there, ('specially since you don't seem to mind dirty dishes, which MOST people DO get upset with dirty dishes, PLUS its a TIME SAVER to PREBUS, to get those waiting on the wait sat faster) OR you can simply ASK us to bring you something else!!!!
There is no reason to call us lazy.... we are just following the RESTUARANTS POLICY, not the "under average" requests of people who can/will never be thankful or pleased!!!!!
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jammie
New member
Username: jammie
Post Number: 1050
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 07:59 am: |
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I am NOT trying to "PLAY" as you would call it, with servers. I am trying to see if that person is a NICE human being or an INCONSIDERATE and LAZY Says lords.
You are setting standards that change with your requests, you play with words. Example mayonnaise is okay to bring by the buckets, but not coke. Never assume a refill on a beverage is wanted, but assume that two sauces are need for an appetizer. Besides who are you to judge the moral fiber of a server ? It means a server is not lazy and considerate if they ask before refilling your beverage? That's quite a sure fire method you have to "test" a server.
Just because there is a catchy little saying about something doesn't mean that is the way it should be. Now I do happen to agree with treating others as you wish to be treated. I think most people do too.
I have never defended the person who told you its not my job to get utensils, even if it were not my table I would have gotten the needed utensils. By the way I hope you are proud of yourself getting a person fired, that was really a nice touch.
Since you dont seem to understand the working of a restaurant anyway, we do get raises on our mystery shops. As a matter of fact just yesterday I got my review, and I got a raise, they are largely based on the shoppers reports.
Do you really think a website would change my managers position? That's a scream, we dont get to decide how things are run, neither do our managers. We have a corporate office that does all that for us. The shopper reports are very important, that is what tells management what kind of service you are giving people. You can be terminated for getting bad shoppers reports. So before you go handing out advice on disregarding what management wants, and not caring about shoppers reports, why dont you find out how important they really are? What am I worried about, nobody listens to you any way because you are a nut job.
Morally wrong is getting somebody fired, not refilling a beverage. You know I hardly believe that you feel "obligated" to drink a soda a server brings. I dont think anybody else on this board believes it either, you would switch just because they brought you a refill. |
jammie
New member
Username: jammie
Post Number: 1051
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 08:18 am: |
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BBC - Science & Nature - Human Body and Mind - Mind - Morals.
Alrighty then, check out this website. I goggled morals, I came up with this website, there is a psychological test, on you guessed it morals. I will tell you my score later, after certain people take it. |
minerva05
New member
Username: minerva05
Post Number: 33
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 09:13 am: |
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Lords, the lemon in the water thing is just how some restaurants serve their water, every glass of water. I do it every time whether it is asked for or not because that is the spec for the drink. It's just like any other ingredient in any other drink or dish. If you order a wrap but didn't want onions, you would ask, does that have onions in it? And then ask that they be left out of it. If you're that opposed to lemons, just ask not to have one. Otherwise, the server will make the drink and garnish it the way the restaurant wants it done. |
jenaclaree
New member
Username: jenaclaree
Post Number: 303
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 10:22 am: |
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I eat with a friend every Thursday. We both drink things that have lemon like diet and tea. I always say diet coke with lemon please and he always says diet coke no lemon please. The server always gets it right that way. |
jammie
New member
Username: jammie
Post Number: 1052
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 10:39 am: |
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jena, thats how reasonable people order to get things they way they want it. Its not a huge deal we dont have to see if the server knows the menu, or cares about her guests, and all that other infantile crap and drama that lords uses for an excuse. An excuse to find something wrong so she can one again be the victim, what a comfortable spot for her. |
big_momma
New member
Username: big_momma
Post Number: 176
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 02:23 pm: |
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Lords likes to worry about time wasted in the workplace? How about the hours of her life she's wasted posting her stupidity on this and other websites where we keep telling her she's not making any sense? What about the time she's wasted during her work hours posting her stupidity here?
All she needs to do is make her order crystal clear and not wait to see if a server will guess that she wants marinara with her mozzarella sticks along with the ranch. She's acknowledged that it's one extra syllable to make herself clear but she wants to play games to see if the server will "follow the menu". She doesn't want perfect service; she wants something to bitch about.
I can't believe that anyone has such an unfulfilling life that they need to do these things to servers. She claims to want "perfect service" in these trashy restaurants, yet admits to not being totally clear so the waitstaff can "screw up" in her feeble mind.
Lords, you're not a nice person, you're a damaged person. Somebody neglected you as a child and didn't give you respect as a child. It's not the world's fault, and it's not your server's fault. You have a convoluted logic as to how the world should be and you're egocentric.
egocentric
One entry found for egocentric.
Main Entry: ego·cen·tric
Pronunciation: "E-gO-'sen-trik also "e-
Function: adjective
1 : concerned with the individual rather than society
2 : taking the ego as the starting point in philosophy
3 a : limited in outlook or concern to one's own activities or needs b : SELF-CENTERED, SELFISH
You're egocentric because all you care about is yourself. You don't care about your servers, you don't care about your fellow diners (hence all bussing can wait until your selfish ass leaves), all you care about is YOU!
My family is going out to dinner tonight. My kids will say please and thank you, as they were taught. We will make it as easy as possible for our server to take care of our table. If the server makes a mistake we'll blow it off and chalk it up to our server being human and enjoy the meal anyway. When we leave the restaurant we'll leave a 20% tip because that server will have earned it, and we'll leave our server's dignity intact, as well as our own. Nobody will be laughing at us about wanting buckets of ranch dressing or having 5 condiments in front of us. That behavior is piggish and even my children know better than to eat that way.
Lords, you have no dignity and you take away the dignity of people that come into contact with you. That is the biggest thing that makes you the scum of the earth.
And the saddest thing is you don't even realize that after everything that's been said to you all over the internet. Thinking people would take a look at themselves and see that the majority of people disagree with them and look at themselves, but all you think about is how you should be treated because somebody somewhere in your life damaged you. |
steadyservin
New member
Username: steadyservin
Post Number: 13
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 03:33 pm: |
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See, now BigMomma gets it. As a server, I strive to keep my guests happy. My guest are important to me. Thats why their drinks stay full. Thats why I go the extra mile. But I've waited on people like Lords. Shameful. I love it when everything goes as planned,and they can find nothing to complain about. The large majority of my tables are like BigMomma. Those tables keep my child fed. There was this time when one of my tables was obnoxious.(hint,hint lords) One of the guys from a four top of civilized heard how rude he was being. He said that on behalf of men everywhere he apologized for that jerks rude behavior. Lords is crazy. When the rude dude stiffed me, The cool guy called me to the side and gave me 20 bucks. |
jammie
New member
Username: jammie
Post Number: 1055
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 04:31 pm: |
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Shes nuts Steady. That's all there is to it, you can see that after only a few days of reading her crap. Go on bitterwaitress.com and see what they have to say to her on that site, you can swear on that one. There is no way humanly possible to please her, because she would dream up some awful offence that the server has committed. Who would be upset to have server suggest something, or to ask specific questions to get your order right? oh yeah, I forgot its a waste of time, thats the only logical ( to her ) reason that she can come up with. Is that a load of bull or what? My point is if you are in such an all fired hurry why go to a sit down restaurant? How big of a hurry can you possibly be in ? Or is she just looking for an excuse to complain ? |
big_momma
New member
Username: big_momma
Post Number: 177
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 06:15 pm: |
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Our dinner was delightful! It's a local mom & pop bar and grill type of place. Whenever we go there we see a lot of local families that we know from the school. It's the best food in our town unless you go upscale and we don't do upscale with the kids.
We don't make ridiculous demands so the service was perfect. 20% tip, as usual. Simply a wonderful dinner out and we enjoyed eachother's company. |
jenaclaree
New member
Username: jenaclaree
Post Number: 304
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 07:21 pm: |
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Back already? I'm going to sushi in a few minutes. Very excited! |
big_momma
New member
Username: big_momma
Post Number: 179
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 07:25 pm: |
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Yes Jen, early dinner. I have a killer job interview tomorrow. Early dinner, early to bed and I have to kick some interview booty tomorrow. Please send positive vibes.
Enjoy your sushi! I had my fish cooked tonight, fisherman's platter. I need to go beach myself. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 632
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 07:27 pm: |
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jammie
"How big of a hurry can you possibly be in ? Or is she just looking for an excuse to complain?"
It's NOT about the time as much as it is about that they are trying to "CHANGE" what I've ordered into what "THEY" think I SHOULD have. I want what I just ordered, that's it. I SHOULDN'T have to "EXPLAIN" WHY I'd want that this way. I am saying this instead of that, so WHAT'S really to QUESTION HONESTLY?
The time is aggrevating because that's MORE time that my order isn't getting to me. If I am being EXTREMELY SPECIFIC, then WHY "WASTE TIME" asking questions? It's NOT about that I'm in a "Hurry", it's that I want my orders(food and drinks) as SOON as I can receive them. If it's an extra minute that it can get to me, SO MUCH THE BETTER, but NOT at another person's expense. Like I wouldn't want to see someone that ordered before me to have their order delayed.
Do you understand that it's "AGGREVATING" to have to explain "YES, I really want this margarita this way? It's like they are trying to argue with you when you are telling them EXACTLY how you'd like the item. They have NO RIGHT to suggest something else if I'm NOT "ASKING" for their help, by showing them I want help by asking them questions about the items. Like if I asked "What kind of margarita's do y'all recommend? Then I can see the server telling me about which one would be better if I happen to pick a certain one and they said "This one may be the one you'd rather."
When the waitress asked me when I said I wanted Jose Cuervo instead of Sauza if I wanted a regular margarita and I said that I've had it a billion times like that and she STILL KEPT RUNNING HER DAMN MOUTH about that it "DOWNGRADES" the margarita. WHO CARES what her damn opinion is? "I'M" the customer, so "I" get to choose what I prefer. SO what if it's the cheaper brand. The margarita still has brandy in it which I'm paying for and if I got a shot of presidente' brandy in a regular margarita, it would have been about the same price, maybe more even, because shots do costs a lot sometimes like $2 some places. Also, the regular margarita may NOT POSSIBLY be the "SAME" amount of ounces as the presidente', I DON'T KNOW. If she "KNEW" and THOUGHT about the margarita" and "WHY" I was getting it to herself, because of the brandy, she would have NEVER questioned me. If there wasn't any brandy and I wanted Jose Cuervo instead of Sauza, then if the presidente' margarita(wouldn't be called that), but let's say it would be the same price, ONLY THEN could I see recommending something else because then she'd be saving me money. I can read though, so she made me feel like I couldn't read the menu for myself. Offering me something else when there is SOMETHING DIFFERENT in the other margarita that I WOULDN'T get(Brandy) in the regular margarita is just STUPID. The waitress didn't THINK at all about that one. She should have thought to herself "WHY is it called "Presidente'" in the first place?" It's because it has presidente' brandy that the regular margarita DOESN'T have.
Do you see where I'm coming from? Pretend scenaro: If the margarita DIDN'T have any other alcohol(brandy) for $6.49 and the regular margarita let's say is an average price of $4.50, ONLY THEN could I see her asking me if I wanted the regular margarita, because it wouldn't have ANYTHING "EXTRA" in it for a LOWER price. So she'd be TRULY "HELPING" me in this scenario, she WASN'T helping with the REAL life situation, because the presidente margarita has brandy in it which I WOULDN'T be getting the brandy in the regular margarita. So I see the waitress in the real life situation asking a STUPID question. I see the waitress in the pretend scenario NOT asking something stupid, but VERY HELPFUL. Do you understand how I feel now? These are TWO ENTIRELY "DIFFERENT" margaritas. |
big_momma
New member
Username: big_momma
Post Number: 180
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 07:39 pm: |
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IT'S A FREAKING DRINK. IT'S NOT THE DIFFERENCE BETWEEN LIFE AND DEATH AND WON'T BRING WORLD PEACE. ORDER THE DRINK, ANSWER THE WAITSTAFF'S QUESTIONS WHEN THEY ASK IF YOU REALLY WANT THE LOWEST GRADE OF TEQUILLA IN YOUR DRINK AND SHUT THE HELL UP.
DO YOU EVER STOP WHINING? NO WONDER YOUR HUSBAND SURFS THE NET FOR PORN. NO DOUBT HE WEARS HEADPHONES 24/7. |
jammie
New member
Username: jammie
Post Number: 1056
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 08:51 pm: |
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All the hours you spend in here posting the same crap, and you are complaining about wasting time. I also spend a lot of time on this site but I'm not as pressed for time as you seem to be.
No, I still dont see where you are coming from. I am not understanding the aggravation level at all. You have put forth more energy creating fake scenarios, and complaining about the situation, than you did getting the margarita just the way you like it.
That's a waste of time, since it is over and it happend what a week ago? |
coorslite
New member
Username: coorslite
Post Number: 214
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 09:58 pm: |
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OR YEARS AGO... LAUGHING WITH YOU MOMMA CAPS IS THE ONLY THING SHE THINKS WILL MAKE US UNDERSTAND!
Wasting time is what we do because we have money in our pocket and love not only what we do but each other. You are an incredible waste of the air others need to breathe! The ONLY reason why anyone responds to you or asks a question of you is to show off how mentally confused you are! We really don't give a crap about you.
We do however care about each other. You are not worthy. We are. You are on every site for our enjoyment. We say to you what we would like to say to every other ignorant customer that walks in the door!
Made more today... 11-4 than you make in a week. Just because I am lazy, uncaring, selfish.... wtf. And am going to waste my time on responding to the FACT that I love my job, bust my butt, and could not care less if you have what you need or want because you are not what you think you are. BTW... I made $143 today. TODAY LORDS... And we were really slow! And to top it off I had a lot of compliments on the food and the service! You had what? An entire day with porn hubby?
My LIFE... or yours... think I'll crack another beer and toast to all that actually know and understand and will send the backwash down the drain like we'd all like to do to you.
Momma, jammie, jena, thegirl, steady, everyone here but her... we know! And she will burn in whatever she has created for herself! Love you all! |
jenaclaree
New member
Username: jenaclaree
Post Number: 305
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, February 26, 2006 - 10:23 pm: |
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Good Luck Big Momma. I got a little overzealous in my ordering and now have a box of sushi rolls. My boyfriend was egging me on to keep ordering more! We sat on the pillows on the floor type table Japanese places have. Lots of fun!
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steadyservin
New member
Username: steadyservin
Post Number: 15
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 27, 2006 - 02:19 am: |
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I could have sworn I waited on Lords tonight. They had an air of buttholeizm when I approach the table. I say hello, I'm ---, Would yall like a glass of tea, or maybe a margarita tonight? He says we want water. I say two waters coming up. Can I start an appitizer for you while I grab your drinks? He says no we know what we want. I say great what may I get you? They order. The woman was not as unpleasant as the man. He asks that instead of our regular seasoning, he rather his steak is seasoned with salt and pepper. I say no problem. Our store doesn't mind guests modifications so it was no problem. I checked on them after they recieved the meals. They were fine. They drank lots of water,which I kept full. The declined dessert and i presented the check. They tipped me only 10%. Lords is it because I kept their drinks full. Or is it because I smiled, or checked on them to often. Or is it because I went so far out of my way to insure his steak was seasoned with salt and pepper. I wish low lives like lords would get a clue or a job serving. |
shelby
New member
Username: shelby
Post Number: 55
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 27, 2006 - 02:52 am: |
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lords- pretend scenario- you are sat at my table and you annouce i am lords of acid from the internet i smile sweetly and take your drink order, upon my return i slowly mouth F you while i dribble your dr pepper/downgraded margarita in your lap. completely satisfied i walk off into the sunset.
thats about how worthy a pretend scenario is |
steadyservin
New member
Username: steadyservin
Post Number: 18
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 27, 2006 - 09:20 am: |
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Heck yeah!!! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 636
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 27, 2006 - 07:56 pm: |
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steadyservin
"Would yall like a glass of tea, or maybe a margarita tonight?"
I DON'T like it when servers try to SUGGEST something off the bat. I MUCH rather just decide for MYSELF. Those people did too I see. I DON'T count off for that or anything, I just don't like when the servers first come up to you ALREADY suggesting a certain drink. Usually people have an idea of what they want and they usually can read the menu for themselves. It's up to the customer to say what they want FIRST I feel. If the customer asks questions for example: "Do y'all have speciality drinks?" I can see offering suggestions. I've had a few servers come up to us offering us a margarita quite a number of times before we had a chance to order our drinks. I don't care for that type of greeting. That is my opinion though.
"He asks that instead of our regular seasoning, he rather his steak is seasoned with salt and pepper."
See there ARE picky eaters in this world besides me.
"Can I start an appitizer for you while I grab your drinks?"
I LIKE when servers ask that because it DOES make the appetizer come out faster if we choose to get one. If we don't want one, a simple no is the answer.
"They tipped me only 10%."
I think they should have given you OVER 20% for all the water they got, which the price of the water wasn't on the bill. |
coorslite
New member
Username: coorslite
Post Number: 217
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 27, 2006 - 08:57 pm: |
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LOA you don't like anything but your tuna butt. sOOOOOOO......... make up your mind, but being a 3 year old trying to eat in public with no morals and no manners I guess you can't. |
steadyservin
New member
Username: steadyservin
Post Number: 22
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, February 27, 2006 - 11:06 pm: |
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Lords, unless you have a few million to give me, I'm going to continue to do my job. Maybe you and your wierdo fellowship should go to the corporate offices and demand that servers stop suggestive selling. Or maybe you should lobby to get a law passed. How about a commandment? " Thou shalt not suggestive sell." Get real Lords. Do you really think that it's reasonable to undertip a server just because she did her job? If you feel so stongly about it, stop bitching, start a revolution!!!!!!!!
As far as the special instuctions, that never bothers me. What does offend me, is the lack of appreciation for me going that extra mile. Serving is a fast paced job. Every second counts, and time is money!!!!!!!!!!!!11 |
jammie
New member
Username: jammie
Post Number: 1062
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 28, 2006 - 08:33 am: |
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lords, again twisted logic. Its ok to suggest an appetizer, but not a drink? Even though you dont deduct points for this. Still dont you see, that it would be impossible for a server to abide by all of your rules, to make you happy.
I know I have said this before, believe me when I tell you we hate doing it just as much as you hate having it done. |
jenaclaree
New member
Username: jenaclaree
Post Number: 307
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 28, 2006 - 10:02 am: |
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Lords,
At my last restaurant we had upselling contests all the time. I won 12 in a row. We always won things like $50 gift certificates to fancy restaurants like The Melting Pot or places like The Cheesecake factory. Real nice prizes. The whole point was to get us to suggestive sell. I would offer champagne or apps or whatever the item was for the week as soon as I walked up. Nobody as far I know ever deducted tip and since I sold so much stuff I can only guess people like that kind of thing. I remember one contest was to sell as many splits of pommery Pop as possible. They were $11 each i think . I convinced 27 people to buy it. So it would be silly to not suggestive sell since it works so well on so many people. |
steadyservin
New member
Username: steadyservin
Post Number: 23
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 28, 2006 - 01:48 pm: |
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Jenaclaree, the restaurant I work in offers the same incentives to sell. Suggesting certain items allows us to impress the guest with our knowledge of the menu. I have had plenty of guests that were wowed with my ability to suggest items that they will definately enjoy. |
coorslite
New member
Username: coorslite
Post Number: 223
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 28, 2006 - 07:38 pm: |
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People buy what you tell them to. Period. Other than lords. Think about it, how many times have you been at the local store and there is the "pepsi cube" on sale for $6.99... 24 cans great deal right? BUT you can buy a 12 pack for $2.99????????? And the "cube" is selling like it's not going to be there tomorrow! The reason behind the suggestive sell thing is because we know that the public doesn't understand this and because if you suggest 2 or 3 things they will buy one of them. Lords doesn't count because who cares. But if you suggest something specific they think they want one of them. God I should be a ceo somewhere.... nah, rather do what I do best! |
steadyservin
New member
Username: steadyservin
Post Number: 24
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, February 28, 2006 - 08:44 pm: |
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It's great to hear from someone who takes pride in what they do. Although I'm studying dressmaking and design, there is nothing in this world besides designing that I would rather do. |
nuvola09
New member
Username: nuvola09
Post Number: 592
Registered: 11-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, March 01, 2006 - 01:41 am: |
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Lords, what you don't friggin' understand is that all these issues are not any different. Questions about sauces vs. questions about drinks both fall under the category of....
WHAT WILL THE GUEST PREFER?
I don't need to repeat that I worked for the famed Applebee's for a year, and still return there on extended breaks to Rhode Island. Therefore, I can tell you from personal first-hand knowledge that is the main priority in the restaurant. Making the guest happy and getting them what they want, thus asking the above question: What does the guest prefer so that I can somehow get it for them?
Suggesting an appetizer or drink is really no different. It is also applicable when you order something, but we suggest something else you might like better, or save money on. We are asking you which you would prefer. Many times, people take advantage of a suggestion a server makes because it's something they didn't previously know about. You, for some ungodly reason, do not appreciate people attempting to offer your choices of things that might make you happy. You're that arrogant.
You're also a lost cause.
As servers, we are mostly not concerned with the personal idiosyncrasies of each guest (like why someone would prefer an extra ramekin-worth of clutter rather than an extra beverage glass-worth of clutter on their table). It's not our job to, in 30 minutes or less, figure out these things which will not benefit either parties involved.
What our job IS is to find out what you, as the guest, prefer. Period, the end. Sorry.
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outbacker
New member
Username: outbacker
Post Number: 27
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, March 01, 2006 - 02:02 am: |
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yep! it's all about servers being TRAINED THOUGHT EXPECTED to suggestive sell!!!!
We win trips, cash, gift certs to other restaurants and even BONUS CHECKS!!! We know you may not WANT a certain item, but it is OUR JOB to SUGGEST them to you anyway!!!!!!!
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shelby
New member
Username: shelby
Post Number: 58
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, March 01, 2006 - 03:32 am: |
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"They tipped me only 10%."
I think they should have given you OVER 20% for all the water they got, which the price of the water wasn't on the bill.
lords how can you state this about someone else, but on another thread you're arguing about tipping on a coupon. if one person should have to tip more (in your eyes) because water was free, why shouldnt you have to tip more because part of your entree is free? (for the one slow minded person on here partly free is the $4 savings provided by the coupon)
just another example on how retarded your thought process is |
nuvola09
New member
Username: nuvola09
Post Number: 594
Registered: 11-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 02, 2006 - 10:43 pm: |
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Outbacker makes a good point about suggestive selling.
What I was mostly pointing out was not just about suggestive selling, but suggesting things that will potentially make the dining experience better for the people at my table, regardless of price or promotions.
If they're happy, they like me, they like the experience, they tip well.
There is no reason that I can think of (professionally, financially, for the reputation of the restaurant and myself, etc) to not suggest things that can improve my table's experience. I suggest things that may save them money AND things that will up their check. I make suggestions to make things easier for them and me. I make suggestions to inform them of easier options that they may not have been aware of. Options that they can take advantage of in the future and will return to the restaurant to continue to tip well. Everyone wins.
Again, there is no flippin reason to not try to make someone's experience better unless they are ungrateful people who I don't care about. In those situations, I just want them out of my section.
That's you, Lords. You are that person who the servers do not care about as soon as they realize the type of customer you are. You're a nightmare. And because of this no one will help you, ever. Your boss who suggested you walk to your car with a buddy was the same way. She tried to help you and look out for you. But because you act like the selfish nasty bitch you are, you might notice that people stop trying to help you. You don't deserve it and I hope someone jumps out from an alley and kills you. You deserve that. |
renasue
New member
Username: renasue
Post Number: 28
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 02, 2006 - 11:38 pm: |
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In response to lords up there. Not every server is good at what they do. But you have never had any of us ever wait on you so don't tell me that I am lazy or the girl is lazy. We work hard at what we do. Some people do suck but just because you've had bad servers doesn't mean that servers in general are lazy because they are not. Most wouldn't be working at a restaraunt because they would get fired. In a restaraunt everyone has to work as a team. If someone is slacking it won't go unnoticed. I know that you've had bad service everyone has, if you lived where I did you would be disturbed by the horrible service. But this is a disscusion board for servers I just wouldn't suggest you come on here trashing us and calling us lazy |
jammie
New member
Username: jammie
Post Number: 1067
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, March 03, 2006 - 09:15 am: |
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renasue, the servers who post on this board are professionals and do it for a living. If you are a lazy stupid server, you CANNOT ( I raised my voice ) make a living at it. We have all seen them come and go, and we are thankful when they go.
In addition you cant take one action, like auto refill and use that as an example of how a server is so lazy. That has been drilled into our heads, it is also what the masses want. lords is not a server and doesn't understand the workings of things. Even after many have tried to explain, it just falls on deaf ears. I dont really know what kind of response she expects, after insulting many of us and giving instruction on how to perform our jobs. In her made up scenarios she still doesn't realize there are many other factors to consider. Which means to me she doesn't know what the heck she is doing. |
steadyservin
New member
Username: steadyservin
Post Number: 28
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, March 03, 2006 - 06:39 pm: |
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It would be hilarious to see Lords on a friday night,quadruple sat all with kissing cousins form the nearest mobile home community. Imagine if they all had gift certificates that it takes a manager to apply. Then they chug sweet tea and dip the house bread in ranch dressing. If only life could be so sweet.
Lords is figgin' looney!!! She's probably a camper too. You know, run you to death, complain needlessly, tip poorly, and the sit in your station an hour and a half after paying so you can't get anymore tables. Freak!!!!!!!!!! |
jammie
New member
Username: jammie
Post Number: 1069
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, March 04, 2006 - 06:44 pm: |
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That right Steady, I would like to see that myself. All these made up little skits of hers, telling us just how she would handle it. Then in the middle of it you have your GM at the pass thru window handing you two plates saying " Here run this food out " Now what? Or there is a massive spill, or a re cook, oh I could go on. That would be most entertaining to see lords crouched in the fetal position sucking her thumb. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 641
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, March 04, 2006 - 11:26 pm: |
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jammie
“Lords, again twisted logic. It’s ok to suggest an appetizer, but not a drink?”
There’s a DIFFERENCE. An appetizer is simply asking just like “Can I get y’all something to drink to start out with?” The drink is suggesting “WHAT TYPE OF DRINK” which is *COMPLETELY DIFFERENT*. It’s kind of like if I was a server and I would go to greet a table and ask “Would y’all like to start out with mozzarella sticks?” That’s suggesting something SPECIFIC. Sure it’s wasting time when we don’t order an appetizer, but I really don’t mind when they ask that, because sometimes we DO order an appetizer. Even if we never ordered an appetizer, I still think that’s nice to think ahead to get our food FASTER to us(whether we want an appetizer or not), even if it’s not getting the entrees faster to us if we say no, that’s wasting maybe 10 seconds, but I’d rather 10 seconds wasted than 4 minutes or so if we do happen to order an appetizer than to have my entrée 10 seconds quicker just so they wouldn’t ask if I’d like an appetizer. I CAN understand that question. I CAN’T understand the question of “Do y’all like to start out with a “Presidente’ margarita?.”(example) The reason is because the server is suggesting something SPECIFIC. Customers can READ a menu for THEMESELVES HOPEFULLY and hopefully the server gives a minute at least to look at the menu. It’s the CUSTOMER’S decision to decide what to order. I don’t like to wait 3 minutes, but one minute SHOULD at least be allowed to have TIME to look at the menu. Especially if I’ve never been to the restaurant before, I don’t know what the restaurant offers. 5 minutes or more is a BIT much to wait to be greeted in my opinion and ONLY understand that if it’s REALLY BUSY.
jenaclaree
“So it would be silly to not suggestive sell since it works so well on so many people.”
I am irritated most with the server suggesting something when it’s SPECIFIC which is when I have placed my order, but they somehow want to change it by suggesting something ELSE INSTEAD.
As I said before, I DON’T take off for the server asking if we want to start out with a certain margarita, because I haven’t placed my order yet, but, it’s suggesting something, when I feel the customers can READ a menu for them self. It’s really a minor thing when they just suggest something to drink. I can understand if they ask “Do you want cheese on your burger?” I had to do that at the donut shop, MOST people said “YES.” I even asked in drive-thru if they asked for a sausage biscuit if they wanted egg or cheese, sometimes they said no, sometimes they said yes. Even at Burger King, they always asked me in the past 5 years about or so, did I want to upsize my meal for whatever cents more, that is the MANAGER making the cashiers do this. I can see suggesting something else ADDED to an item, but NOT to change the item ENTIRELY like my Presidente margarita being made as a regular margarita. That is 2 ENTIRELY DIFFERENT margaritas. I can see if I order an oldtimer burger at Chili’s and the server to ask if I wanted cheese, that’s just adding something to my order, it’s NOT CHANGING the order COMPLETELY to a DIFFERENT PRODUCT.
Kind of like suggesting the “Blue Pacific margarita” at Chili’s which has blue curoso in it and ordering their regular margarita. 2 DIFFERENT products, so the Presidente margarita suggestion was something that was VERY irritating, because she was trying to CHANGE MY ORDER COMPLETELY, when I WAS being VERY SPECIFIC by telling her I wanted the Presidente margarita with the Jose cuervo instead of Sauza. The Presidente margarita has brandy(different product) and the regular margarita DOESN’T have brandy(different product). Sure they are BOTH margaritas, but taste DIFFERENT, because they have different liqueurs in them. I WAS paying a decent price for the brandy in it, even though I wanted a lower grade tequila, so I don’t get what the problem was with that waitress. It’s NOT like the Presidente margarita didn’t have brandy, then I COULD SEE HER SUGGESTING SOMETHING ELSE, because then it WOULD have been cheaper to get the other margarita more than likely.
nuvola09
“You, for some ungodly reason, do not appreciate people attempting to offer your choices of things that might make you happy.”
The reason, it *WASTES TIME* when I am being SPECIFIC like with the Presidente margarita. HOW MORE SPECIFIC DOES A CUSTOMER NEED TO BE, YOU KNOW? I order EVERYTIME like this: “I would like the Presidente margarita, but instead of Sauza tequila, I would like Jose Cuervo instead.” Sometimes I may say it as “I would like the Presidente margarita with Jose Cuervo tequila instead of Sauza tequila.” Their regular margarita DOESN’T have brandy in it, that’s what I’m paying for, because if I was to order a shot of Presidente brandy with a regular margarita, the price probably would be just as expensive, maybe MORE even. The drink may not be the same ounces or it may even be made with another sour mix for all I know.
HOW come NO ONE ELSE besides that server and the a bartender ASKED me when I’ve ordered this drink probably about 50 times at LEAST, maybe more just like this? It’s because they are listening to how *SPECIFIC* I am ordering and go with it. The servers KNOW that this person REALLY knows what they want, because they are being SO specific. Also, the servers know NOT to try to CHANGE someone’s order the way they think they should have it.
It just gets irritating to have to *EXPLAIN* details of *WHY* I want something that way by having to *CONVINCE* the server this is REALLY what I want. Like when I said to the server “I’ve had this billions of times this way.” WHY should a customer EVER, EVER, EVER, have to explain *WHY* they are ordering something a certain way UNLESS the presidente margarita didn’t come with brandy, then I CAN DEFINITELY SEE the reasoning, which is because it would be costing me less money if I was to order their regular margarita. I DON’T see the reasoning STILL at ALL, because these 2 margaritas are 2 ENTIRELY DIFFERENT PRODUCTS. One is the Presidente margarita which has Presidente brandy and Sauza normally and the other is a regular margarita with Jose Cuervo normally with *NO* brandy. I don’t know how many ounces each has or if it’s the same amount or not. All I was doing was substituting Jose Cuervo tequila for Sauza tequila. What’s to SUGGEST when these products are 2 ENTIRELY DIFFERENT PRODUCTS? The server seems STUPID NOT to *KNOW* that a reasoning WHY maybe I like the Presidente margarita is because it has the *PRESIDENTE BRANDY* in it. It seems like she doesn’t realize *WHY* is the margarita called “Presidente” in the first place. If she did, she would have NEVER suggested a regular margarita or told me it downgrades the margarita. As far as the bartender coming up to me, maybe the server wasn’t sure what I meant, I don’t know, but it wasn’t as irritating as the waitress, because he NEVER suggested another margarita. He just came to make sure I really wanted a lower grade tequila in it, but it was irritating to tell him I don’t really like Sauza. I SHOULDN’T HAVE to EVER EXPLAIN MYSELF when I’ve said “I want this instead of this.” WHAT in the WORLD is so HARD about this to UNDERSTAND? WHY QUESTION SOMETHING SO SPECIFIC? THIS INSTEAD OF THIS. What’s so difficult to UNDERSTAND?
I understand maybe she thought I didn’t know there was a regular margarita, because I may not have seen it on the menu in time before she greeted us, but STILL, if I’m being THAT SPECIFIC, it’s OBVIOUS I KNOW what the hell I am doing and that the presidente has ANOTHER ALCOHOL product which the regular margarita DOESN’T HAVE. WHY QUESTION a customer when they are being that specific if they are just substituting one thing for another? It’s NOT like when I’ve ordered ribs and the server asked if I wanted bbq sauce on the ribs. The server is asking because some people like bbq sauce on the side and if I haven’t said I wanted it on the ribs, they may not know for sure, even though I am saying 2 sides of bbq sauce, they want to make sure that the customer doesn’t get mad for having bbq sauce on the ribs, even if the customer is STUPID ENOUGH not to order the ribs dry. I don’t order ribs dry, but have gotten asked a few times if I wanted bbq sauce on the ribs. That’s NOT changing the entrée completely, just asking a detail that wasn’t asked about that particular entrée. NOT even the same as ranch with mozzarella sticks, because since ranch is on the SIDE, it DOESN’T INTERFERE with the mozzarella sticks themselves to have to cook them over again.
“There is no reason that I can think of (professionally, financially, for the reputation of the restaurant and myself, etc) to not suggest things that can improve my table's experience.”
There is, it’s called *WASTING THE CUSTOMER’S TIME*, which is NOT IMPROVING their experience; it’s PROLONGING THEIR WAIT, which is HENDERING their experience. MOST people don’t like waiting for ANYTHING.
“Everyone wins.”
NO, customers LOSE TIME. Sometimes customers LOSE. Sometimes servers LOSE money on their tip by trying to change the customer’s mind by telling them what they think the customer wants. The servers aren’t mind readers, they should just take down the order if the customer is being VERY specific.
“Again, there is no flippin reason to not try to make someone's experience better unless they are ungrateful people who I don't care about. In those situations, I just want them out of my section.”
HOW do you know it’s going to make their experience *BETTER*? YOU DON’T HONESTLY KNOW THIS. Wasting customer’s time and conveying trying to change their mind ARE reasons. Aggravating customers when they are telling you SPECIFICALLY what they want by trying to argue with what they want is NOT going to make their experience better that’s for sure. It’s just going to piss them off. It DEFINITELY PISSED ME OFF by the server trying to say “Do you want a regular margarita?” I told her “I ordered this margarita this margarita billions of times this way.” She CONTINUED to PROVE her point by saying that “Jose Cuervo downgrades the margarita.” That is *HER* opinion, when “PRESIDENTE BRANDY” comes in the margarita. It’s NOT like BOTH margaritas have that particular brandy in it, then I’d UNDERSTAND COMPLETELY, but it’s 2 SEPARATE PRODUCTS.
I can see suggesting things when either something is the SAME EXACT PRODUCT, but less money OR if the customer seems UNSURE by asking questions or by ordering like saying “Uhh and I want also.” That person that orders that way, sounds like they have NO CLUE what they want. I can see also suggesting adding cheese or something like that, NOT to EVER change the ENTIRE PRODUCT like with the Presidente margarita.
“Your boss who suggested you walk to your car with a buddy was the same way. She tried to help you and look out for you. But because you act like the selfish nasty bitch you are, you might notice that people stop trying to help you.”
NO, she didn’t try to *HELP* me, she tried to tell me what to do on my own *PERSONAL* time. If she *SUGGESTED* it, she would have said it *ONCE* and that’s the end of it. Suggestions are things that people say ONCE and LET IT GO. This lady told me once about it and MADE me(which at the time I was on the clock), call one of the guys that did mail downstairs, which I did since I was on the clock, to walk with me after 6p.m. Then the next week, she asked me again if I was still walking with them, I told her no, she said something like you better start walking with them. Then, she mentioned it AGAIN, when she was handing out Thanksgiving gift cards to employees. When she handed me mine, she asked about me walking with people again. LEAVE ME BE AN ADULT AND LET ME CHOOSE TO WALK IF I PLEASE I FEEL. I have EVER DAMN RIGHT to RISK I *MY* life if I please. A secretary at the law firm that I worked at, which this was the job that I was at, went sky diving on a weekend a few weeks before Katrina hit. THAT is something I feel is VERY life risking. Walking by myself at 6p.m. of all things, is NOT risky to me. I WASN’T afraid at ALL, NOT AT ALL. It’s early in the evening. I am NOT saying there wasn’t a possibly, but SO SLIM that I chose to do what the hell I wanted to. Also, since she kept mentioning it, which I felt it was like HOUNDING me about it, makes me want to do the COMPLETE OPPOSITE of what someone is trying to make me do, UNLESS it is the police. The police are the people that can tell you what to do on your personal time. After 6p.m., was *MY* PERSONAL TIME and if I wanted to CHOOSE to risk it, I had EVER DAMN RIGHT TO. I, at the time, was 27 yrs old. That’s OLD ENOUGH to walk by myself at an early hour in the evening. It’s NOT like it was 1a.m. or something or even 10p.m. I would be scared at 10p.m., because not many people would be around anymore, but 6p.m. is a bit early. It was dark at that time because of the day light savings time. The secretary that sky dived DID DEFINITELY RISKED HER LIFE way MORE than I did by walking to my car 5 minutes. I bet my boss didn’t tell her ANYTHING about “DON’T SKY DIVE”, but for some reason told me something. That’s just UNFAIR you know, VERY UNFAIR. I didn’t risk my life very much I feel, but a sky diver definitely IS risking your life a BIG percentage worth. Fall to the ground with no parachute or fall into power lines, and you can possibly be dead.
So I really DON’T see that the boss was trying to help that she kept going on and on about it, instead of just DROPPING IT once she said it. Suggestions are usually a *ONE* TIME THING. If the person says flat out NO or says they aren’t doing whatever, that is more than likely their decision. If they decide something else, I say let the person decide on their OWN if they want to do the thing that was suggested. She COULDN’T make me, ONLY police could MAKE me do something or a JUDGE in a courtroom. I WASN’T getting PAID after 6p.m., so it was *MY* decision ONLY to walk by myself and risk it. These people that were in the mailroom didn’t MOST of the time leave at 6pm EXACTLY, they left later like one time at 6:15p.m., which I tried it out even, but I don’t know ANYONE that wants to leave later to go home from work. MOST people want to leave work as soon as they can if they aren’t doing anything specific during the time they are waiting to leave. I have CHORES to do like wash and dry clothes or drying dishes or vacuuming or dusting. I also had to take a shower. So I didn’t want or have much time getting home at 6:30p.m. about NORMALLY, sometimes later depending on the traffic to do things, because I had to do things for the next day in the evening like get my lunch ready and other things like Fridays I’d go to the grocery. I didn’t want to DELAY myself from my shopping, that’s just NUTS. I also on Thursdays looked through my ads and coupons to shop on Fridays, which is EXTREMELY TIME CONSUMING. Wal-mart takes competitor’s ads and makes the competitors prices their prices as long as you bring the ad in, which I DO. I also have coupons sometimes. I save as much money as I can. I’ve even one time remember in 2002, used an ad for Doritos for $1.99 and the shelf price was $2.00. That might be crazy to you, but I feel as the saying goes “A penny saved is a penny earned.” I still tip servers very well for their services as long as our orders are correct and receive things in a timely fashion. So DON’T think I penny pinch so much that I don’t tip, because I DEFINATLEY DO. HONESTLY. Like tonight, we went at a local bar and grill, I gave close to 25% tip. The bill was $34.87, I left $8.50 tip. WHY, it’s because the ONLY mistake she made was that she didn’t have salt on my margarita, which I DID tell her salt, BUT, she said she was “SORRY”, THAT made ALL the difference in HOW I felt about that particular mistake. Instead of counting it as a mistake, it was NOTHING, since she APOLOGIZED for it as well as ACTED as if she was truly sorry as well as EVERYTHING ELSE WAS SO DAMN PERFECT, WHO COULD ASK FOR BETTER SERVICE YOU KNOW. She remembered ALL my condiments, my bbq sauce, mayonnaise, mustard, and ranch, which was SO AMAZING. My burger was correct too and so was my husband’s entree. She was VERY attentive waitress and we didn’t have to ask for napkins or utensils either.
“Questions about sauces vs. questions about drinks both fall under the category of.... WHAT WILL THE GUEST PREFER?”
NO, they DON’T. The difference is, the customer is giving an EXTRA thing to order ALONG WITH the item that it states it *COMES* with on the menu. The drinks are suggestions on what *TYPE* of drink should be ordered according to the SERVER’S opinion. Those are 2 TOTALLY DIFFERENT SITUATIONS ENTIRELY. What COMES with something, SHOULD be BROUGHT AUTOMATICALLY UNLESS OTHERWISE STATED, because the customer is *PAYING* for it, such as the marinara with mozzarella sticks. Just because someone orders a side of whatever, DOESN’T mean they don’t want what AUTOMATICALLY COMES WITH IT according to the *MENU*. The MENU is what the customer is READING, so that is the KEY TO SUCCESS. NOT what the server thinks they mean. If the server has *ANY* doubts what-so-ever, like the Bennigan’s server did in 2003, when I ordered ribs and AS SHE IS HANDING ME THE RIBS, asked me if I want bbq sauce on the ribs, which they actually COOK it on the ribs somehow, so I had to wait about 7 minutes – 10 minutes or so to get my ribs back even though I ordered the ribs as “2 sides of EXTRA bbq sauce”, NOT just on the side as she *ASSUMED* it to be. She, if I can remember correctly, got around 10% tip, because she didn’t bother to ASK if she had ANY doubts. I ordered the sides as *EXTRA* sides, so she NEVER *LISTENED* to what I said, she DIDN’T BOTHER TO CARE EVEN. If she cared, she would have asked when I ordered my food as a server in HOUSTON did at a Chili’s there when we were there a little after Katrina hit. That server actually CARED about if my food was correct or not by ASKING me if I wanted bbq sauce on the ribs, which that time I just said 2 sides of bbq sauce, I DIDN’T SPECIFY EXTRA, because I didn’t think of it. She wanted to make DAMN SURE I wanted bbq sauce on the ribs. THAT is the kind of service I like, that if the server has DOUBTS, they ASK ME. They SHOULDN’T have to, but I guess SOME customers AREN’T specific, and they have LEARNED from that by ASKING AHEAD OF TIME. At least when they ask about that, it seems REASONABLE because I am NOT telling them that I want bbq on the ribs and that SOME customers actually say they’d rather condiments on the SIDE. Like when I get a sandwich, I order condiments on the side, because once there is TOO MUCH, you can’t undo that very easily. If there is NOT ENOUGH, then the server has to make more trips, which I feel guilty for not asking for all at once, because that is irritating for a customer to ask for things one at a time. So I TRY to make the server have LESS trips, but sometimes DOESN’T work that way, because either they forget or too lazy to REREAD the order they wrote down or a food runner brings out food without reading the ticket or the server didn’t print the ticket correctly, which the server should have gotten what I’ve asked for BEFORE my meal arrived I feel. SO I TRY to make the server have LESS TRIPS, but the servers DON’T want to help THEMSELVES I feel. If they did, they do like the Joe’s Crab Shack server and bring the tartar sauce BEFORE my meal arrived. This way, if there was a food runner that happen to bring out my food or if they brought out my food and forgot, I ‘d have my tartar sauce correct at LEAST. That time it was the SAME SERVER that brought the condiments WITHOUT me having to ASK to bring them ahead of time. This was in 2003 more than likely. She decided ON HER OWN to make an *EXTRA* trip *JUST FOR ME*, to make DAMN SURE I WAS HAPPY. That’s VERY, VERY, VERY, VERY, RARE for a server to CARE THAT MUCH about a customer. It wasn’t even like a food runner brought the food out, SHE DID HERSELF, and just made an extra trip FOR NOTHING REALLY, because she brought the shrimp entrée out HERSELF. I wish ALL servers would be SO CARING. I’d rather pay 25% to be happy than to save money to have a miserable time to leave little to nothing, HONESTLY, that IS the WAY I FEEL.
shelby
“Lords how can you state this about someone else, but on another thread you're arguing about tipping on a coupon. if one person should have to tip more (in your eyes) because water was free, why shouldn’t you have to tip more because part of your entree is free? (for the one slow minded person on here partly free is the $4 savings provided by the coupon)”
Part of the entrée is NOT as you say “FREE”, it just COSTS LESS. I am STILL PAYING FOR THE ENTRÉE, so NOTHING ABOUT IT IS “FREE.”
I would say if I get 3 free refills for instance, I’d tip MORE than if I don’t get ANY refills. Do you understand, I am tipping on the amount of *WORK* that has been done? The work doesn’t usually reflect the *COSTS*, especially with me ordering sandwiches with condiments. I find it takes SO MUCH MORE WORK to bring me a sandwich entrée than it does to take me the fajita quesadillas entrée. I tip MORE when it’s more work. Like lets say the service is not so great, if they’ve done more work, their tip may be 12% for a sandwich order. If they’ve done less work with the fajita quesadillas, 10% tip for a less specific order. Lets say the service was spectacular as well as just plain PERFECT, if I get a sandwich 25%-28%. If I get fajita quesadillas, 23%-24%. Do you understand, the server didn’t have NEARLY as much *WORK* for their money? As I said, it also depends on the amount of FREE REFILLS we get. I COUNT FREE refills as *SERVICE*, because it IS SERVICE, whether it cost something on the bill or not. Like if, let’s say I get a coke and my husband gets a diet coke. If the bill is $3.58 @9% tax @ $1.99 each, then the tip wouldn’t just be $0.71 for 1 refill a person, so 2 refills altogether. It would be at least a BUCK, which is OVER 25% as long as it doesn’t take 10 minutes or more to get to me. WHY? Because the server did MORE WORK than just a $3.58 purchase. Those refills are FREE, but the server gave me refills for free if I’d ONLY pay him or her less than $0.54 tip, which is 15%. That’s AWFUL to do that to a server that gave us 2 or 3 sets of refills. The MORE work, the MORE tip. That’s the WAY IT SHOULD BE! |
outbacker
New member
Username: outbacker
Post Number: 29
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 12:37 am: |
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Get a life Lords!! |
outbacker
New member
Username: outbacker
Post Number: 31
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 01:10 am: |
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Here's a few TIPS I found for eatting out:
Put yourself in the hands of your waitperson and the restaurant staff. They are often food lovers and can offer valuable insight. In the better restaurants, this is what they are there for. If they are not helpful, suggestive.... they are not doing their jobs.
The food is prepared by the cooks .........
Ideally, your server should be able to identify if there is something wrong with your order before bringing it over to your table. In some cases, your food will be brought by someone other than the person who took your order. If you ordered the fish without breadcrumbs and it has them, your server should have picked up on this before you even saw the kitchen's mistake. If it does arrive, please bear in mind that the servers only take your order and pass it along to the kitchen to be cooked. They did not put those crumbs on there! Your evaluation of the server should then have to do with how he/she handles the situation. A good server will immediately apologize for there having been an error, offer to have it made correctly, or offer you something else from the menu. Please also bear in mind that your server cannot give away free drinks, desserts, etc. because of a mistake like this. In most places, only the manager can do this and it will only be done in a situation which really calls for it. (Such as, I've given a table a round of drinks when our kitchen was backed up putting out 60 dinners for a party that was occurring that night--they had a 45 minute wait for their meals. A wait of 20 minutes does not merit any give-aways on a busy night.) Also, please do not take waits, kitchen errors (we can't see that the inside of your steak is still a little pink when you wanted it well, but we will bring it back to have it cooked longer for you) and other things beyond your servers' control out on them when it comes time to tip. These people work hard for their money and count on their tips. Average pay for a server is $2.89/hr. (which is minimum server pay). Please don't try using the argument that we should get "real jobs," either. This is a real job. If nobody worked in restaurants, where would you go out to eat? One more thing: I'm working my butt off here to put myself through college. I plan on going on to a graduate program as soon as I have finished my bachelor's degree. Please don't treat me like I'm too stupid to hold a real job. Chances are, I'm more intelligent than most of the people I wait on. (And I definitely have better manners than to call my server "honey," "Babe," or make rude remarks on things that are none of my business.)
Tip shares
People don't realize that we don't get the amount that you leave behind as your tip. At the restaurant that I work for, 4 percent of my sales are given to the bartenders and busboys who are getting paid far more than my $2.13 an hour. If you pay with a credit card, another percentage of those sales are taken out of my tip for the charge the credit card company charges the restaurant. We work hard for the money and we don't get all that you leave on the table. Be generous, please. If you have the money to go out to eat you should have the money to leave a good tip. What's another 2 or 3 dollars?
Tip on total bill before dicounts
If you use a coupon or have some special 2-for-1 deal, the tip should be based on what the total bill *would* have been had you paid full price.
A thousand thing can go wrong in a restaurant. After being a waiter for more than 15 years in a fine restaurant I know this to be true. Most of the time the delay in your food being served or special instructions not being done is not the fault of your server. Unfortunally it is the server who gets the brunt of your anger. Instead make your server an allie. Let them know that you understand that they only serve the food, not make it. This kind of understanding will do wonders and will result in your server try even harder for you to see that all is well. Remember that for every sever there are about 10 other employees who are directly envolve with your order. The server is your representative in the kitchen so it's best to stay on good terms with him. I do agree with several things said especially about being clear about you want. Most of the problems I have seen are directly related to an miscommunication between server and customer, specially those4 with too many DEMANDS!
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coorslite
New member
Username: coorslite
Post Number: 228
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 01:23 am: |
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She doesn't have a life. She is so insanely jealous of all of us that do what we do. And has NO clue what it is like to work at a real restaurant she will always post her lazy... (yep there it is... LAZY... to keep posting the same insane stuff over and over again... can't be bothered to post something of VALUE! LAZY LAZY LAZY!)
Wait does LAZY remind you of the word CRAZY?
LOa asked....HOW come NO ONE ELSE besides that server and the a bartender ASKED me when I’ve ordered this drink probably about 50 times at LEAST, maybe more just like this? It’s because they are listening to how *SPECIFIC* I am ordering and go with it. The servers KNOW that this person REALLY knows what they want, because they are being SO specific. Also, the servers know NOT to try to CHANGE someone’s order the way they think they should have it.
Because you have the arrogance and ignorance to think that you are "someone" and even if this is a place that you have never been they spot you from the minute you walk in the door. But by being SELFISH you do not understand this. You think it's all about you. Professionals and they are at what they do, know that you suck. It's about your attitude. And you do have one. They know that you are going to cost them more by having to remake everything by NOT asking you. They want to make perfectly clear that they do not have to remake your drink because you are going to complain about anything you can! You have that Karma and you bring it with you!
I should be really RUDE and say that in your same post you mentioned refills and well.... lazy crazy applies again! You have posted so many times that YOU take off for refills..... get over yourself! You are the most SELFISH, LYING, LAZY, CRAZY, THIEF! How's that feel? Truth hurt? Or have you had enough to drink that we forget how insulting you are? Take your few pennies you save... You know pennies saved are pennies earned.... Maybe when you die and go to hell it will help you. Can't take it with you. Live life to it's fullest. But then again you can't steal, complain and whine your way into heaven. Saving you a seat!
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minerva05
New member
Username: minerva05
Post Number: 41
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 01:38 am: |
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Lords, in a previous post you said:
The MORE work, the MORE tip. That’s the WAY IT SHOULD BE!
And I think everyone here can agree with you on that. Extrapolating this statement, this also means: the SAME amount of work, the SAME tip. So, the same entree, on two different night, one purchased with a coupon and one without, require the same amount of wor and therefore derserve the same amount of tip. You can decided for yourself whether you're going to be a pain and tip the lower amount all the time or the higher. Honestly, for a matter of 40 cents, I don't think I'd really care either way. Just be consistent or you end up looking like and idiot. Especially if you're going to be spouting in caps like this. |
jammie
New member
Username: jammie
Post Number: 1071
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 05:55 am: |
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That was exactly my point, you can suggest mozzarella sticks but not a certain drink? I know your food may take 10 seconds longer, do you realize how silly that sounds to the average person? Besides, the mozzarella sticks are not on the appetizer menu? Cant the customer read?
lords why dont you fill up your bathtub with a presidente margarita. I am so sick of hearing about that drink if I ever went to the slop house that you do, and the server suggested it to me. I think my head would start spinning around while Im throwing up pea soup. I then would run for the door screaming with my hands in the air. Stop with the margarita already what more could you possibly say about it that hasn't already been said? Its done, over the drink is gone. For gods sake you need therapy. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 644
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 06:27 pm: |
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outbacker
“If it does arrive, please bear in mind that the servers only take your order and pass it along to the kitchen to be cooked. They did not put those crumbs on there!”
If it’s the SAME server that took the order, that particular server should REREAD the order they WROTE down BEFORE even THINKING of taking it to the customer. If the ticket is printed 100% correctly, if a food runner brings out the food, then food runner should READ the TICKET, instead of just taking the food to the customer because they want to put their TRUST into the COOK. That’s just plain STUPID of the food runner to bring the food wrong as long as the ticket is printed 100% correctly that is. The cook can make mistakes, but since tips are what servers and food runners count on as income, it should be TOP PRIORITY to make 100% SURE that the ticket MATCHES 100% with the plate of food.
HOW come the server at Applebee’s in Oct. said he printed the ticket correctly, which I believed him because I even gave him my written down order as well as he wrote the order down, and the food runner brought me NONE of the condiments I ordered which was 2 sides of mayo, 1 side of mustard, and 1 side of ranch, which the server told me “They are TOO LAZY TO READ THE TICKETS?” I feel that’s the 100% TRUTH. If they READ the tickets, they’d bring out the condiments. Even with my nightmare with Chili’s about a month ago with my sandwich being completely wrong, the server said the cooks misunderstood what she wrote down, meaning, the ticket was 100% CORRECT, but the food runner didn’t BOTHER to READ the DAMN TICKET to KNOW that there was at 2 sides of mayo, 1 side of mustard, and 1 side of ranch with the meal that was suppose to come with it, that the food runner COULD VERY WELL SEE WAS MISSING. I didn’t expect he food runner to see that I didn’t have lettuce possibly, because there could have been little pieces under the bun. I expected the food runner to bring ALL the condiments that were ordered on the ticket, PERIOD. The food runners I find seem to be LAZY, that they can’t take 10 seconds to *READ* a ticket. The cook messes up, but the person that brings out the food SHOULD TAKE AN EFFORT to READ the ticket or REREAD the order. The server or food runner(as long as the ticket is printed correctly), PROVE to me when they bring the food out wrong, they don’t CARE that my food isn’t 100% correct. If they actually did CARE about my feelings and time, the server would reread the order if it’s the server bringing my food or if it’s the food runner(as long as the ticket is printed 100% correctly), they’d read the ticket BEFORE EVER BRINGING me my food with parts wrong that they can actually *SEE* such as missing condiments. Condiments are rather OBVIOUS that they are missing unless, as I said the ticket wasn’t printed correctly by the server and a food runner brings me my food, then I know it’s the SERVER’S fault for not bringing my condiments BEFORE my meal as well as just not printing the ticket correctly to begin with. If the ticket was not printed correctly(food brought out by a food runner) or that the food runner didn’t read the ticket, either way, it’s the WAIT STAFF’S FAULT 100% for bringing me the food WRONG. Which, in turn, makes the tip LESS, DESERVABLE so. I tip on if the server and/or food runner seems to *CARE* or not if my food is 100% correct. If the server and/or food runner apologizes, that’s an UP in their tip as long as their ACTIONS go along with it. Like if a server says they are sorry for forgetting my condiments, but takes 10 minutes to get it to me, well, I see they really AREN’T sorry at ALL by them taking 10 minutes, while my food gets cold by then. Sorry DOES have to match the ACTIONS. It can’t just be words only to get a better tip for mistakes. If I have a sorry and it gets fixed right away, NOT NEARLY as much off the tip as if they didn’t apologize and get it to me right away. Even if they get the missing item right away, but don’t apologize, they will get LESS tip than if they did apologize.
“Please also bear in mind that your server cannot give away free drinks, desserts, etc. because of a mistake like this.”
I KNOW THIS ALREADY. It’s up to the MANAGER on duty. EVERY MANAGER IS DIFFERENT and HANDLES SITUATIONS DIFFERETLY.
I may go to Chili’s for instance on a Friday night and get a manager that doesn’t care if I have a major mess up. I may go the next time to that same location and gets a manager that does care if I have a major mess up.
“Average pay for a server is $2.89/hr.”
Over here it’s $2.13/hr.
“People don't realize that we don't get the amount that you leave behind as your tip.”
I KNOW that for every 10 dollars, a server may see 3-4 of those dollars, because they have to tip out to the bartender, hostess or host, and bussers. I KNOW THIS ALREADY. I’ve even had a co-worker at the donut shop tell me she had to tip the COOKS at Outback.
Over here, Denny’s is advertising that they are giving $3/hr on the early shifts and $5.15/hr for after 3p.m. shifts for servers as well as NO tip sharing. I KNOW this is because of Katrina, but it seems Denny’s is PRETTY DESPARATE for workers now.
I also know they LOSE money if I stiff them, which if they’ve made my meal a living hell, they DESERVE IT, HONESTLY. I DON’T go out to eat to be MISERABLE and DON’T know ANYONE that does. I go out to eat to have a NICE time. The servers and food runners need to *REREAD* the order they wrote down to bring the food to me 100% correct as far as what they can see such as condiments. That they SHOW me they don’t care about me by not taking extra seconds to make sure they are bringing me the food correct as far as what they can SEE, I don’t care about very much about their tip. Show me you care, I care a HELL of a LOT back. The server will LEARN MORE if they see a ZERO tip, that they have done HORRIBLE and NOT to do that to ANYONE ELSE. I DON’T wish horrible service on ANYONE ELSE and honestly HOPE I’ve helped someone else NOT to get such bad service. Even if it DOESN’T benefit me ever, it’s WORTH IT.
“If you pay with a credit card, another percentage of those sales are taken out of my tip for the charge the credit card company charges the restaurant.”
Well, you can’t expect customers to LOSE OUT on every purchase we make, we get 1% of the cash back through cash back bonus rewards on a discover card as we have. By NOT paying with cash, we MAKE A PROFIT. As I said in a post a WHILE back, we purchased $300 worth of 2 $150 tickets for New Orleans Saints season tickets in 2004 FROM CASH BACK BONUS REWARDS FROM DISCOVER CARD. So it PAYS to DISCOVER as the MOTO STATES, IT DOES LITERALLY HELPS US. We have $280 in our cash back bonus rewards right now.
WHY keep lots of cash on you, when you could get robbed? At least with credit cards, you can REPORT that RIGHT AWAY to STOP ANYMORE transactions on the credit card. It’s MUCH, MUCH, MUCH, SAFER to use a credit card and EASIER NOT to have to go to the damn ATM EVERYTIME we go out to eat.
Probably MOST people pay with credit cards I bet ANYWAY. WHO wants to go to the ATM or bank all the damn time? I SURE DON’T.
We pay with cash rarely for ANYTHING. We charge and pay in FULL and ON TIME EVERYTIME.
“What's another 2 or 3 dollars?”
A LOT. It’s PART of a tip for ANOTHER TIME for service that may be MUCH BETTER. It’s also worth $2-$3 MORE to give a server that is GREAT, than to give even 15% to a server that sucks. $2-$3 ADDS UP OVER TIME and with EVERY CUSTOMER, it adds up to BIG BUCKS at the end of a shift. Also $2-$3 is around a server’s hourly wage, so it IS a LOT of money.
“If you use a coupon, the tip should be based on what the total bill *would* have been had you paid full price.”
SO WHY if the service is the SAME, just because the price is now less because of the COUPON,(as long as the item isn’t free)? WHY, if we base the tip on the $14.49 rib entrée price at Chili’s instead of the $13.99 price? Is that HONESTLY FAIR that when we have a coupon of x dollars off we are supposed to consider the regular menu price, which is the higher price, but when there is a PRICE INCREASE, ALL OF A SUDDEN, now customers pay tips based on the $14.49 ribs? NO WAY IN HELL IS THAT REALLY FAIR. YOU CAN’T HONESTLY SAY IT IS? When the price increases, we pay more tip, so when the price of the entrée decreases, we should pay LESS TIP to be FAIR. BE FAIR and QUIT BEING SO DAMN SELFISH. I am being at least FAIR. When I have a price increase, the tip goes up; when I have a price decrease the tip goes down. That’s how it SHOULD go to be FAIR AND EVEN. To have the server have it all ISN’T FAIR. If the customer can save some money through a coupon(which the price is LOWERED by the owner or whoever) when they have a coupon for x dollars off an entrée price(as long as it’s NOT free), that the server didn’t deliver it to me for no payment), then WHY pay MORE when there is a price INCREASE due to INFLATION? BE FAIR you know!
“Most of the special instructions not being done is not the fault of your server.”
I DON’T agree with that PERIOD, otherwise, I’d get my condiments WITH MY MEAL and NOT have to EVER ask for them BEFORE my meal or even resort to that or resort to writing my order down for the server.
“Most of the time the delay in your food being served is not the fault of your server.”
I DON’T agree with that. I have had a server for instance, that went to get our order for just my husband and I, and decided to go to another table that got seated AFTER us, to take (6) people’s orders INSTEAD of just going to put the order into the computer. That’s DELAYING the customers that came in BEFORE they did just like when you are in a line. Our order should have been put into the computer IMMEDIATELY after it was taken UNLESS, there was a food or drink order that happen to be done that was ordered BEFORE we ordered or unless there is a mistake with someone’s order that ordered BEFORE us, those are the ONLY reasons that our orders should be DELAYED from going into the computer to get to the cooks. If the cooks don’t know about the order, HOW IN THE HELL ARE THEY GOING TO START COOKING THEM OR BE *NEXT* on the lists? VERY POSSIBLY, another server beat this server to the computer and our order got delayed even LONGER, because another server put in a table’s order that got seated AFTER we did, but that server decided to put their order into the computer as soon as it was given, ours didn’t.
“Let them know that you understand that they only serve the food, not make it.”
That pertains ONLY to things such as pickles under the bun where they CAN’T see it or a burrito with the wrong filling, which MAY NOT be their fault. I don’t know if the ticket is printed correctly, but I hold the cook at fault for those type of situations.
The condiments that are missing are the *SERVERS* fault 100%. I don’t care if a food runner brings out the food and the ticket is printed 100% correctly either, the server could do like the Joe’s Crab Shack server did and just bring the condiments out to me BEFORE I receive my entrée. The server has the ability to take CHARGE of their DESTINY, which is their TIPS, and make sure the order is correct as far as things they CAN control.
Bacon that can be seen usually on the side of the sandwich, when I’ve ordered it *EXTRA* CRISPY and the server brings it out looking like a piece of measuring tape that can be seen on the SIDE of my sandwich WITHOUT lifting the bun, tells me they aren’t OBSERVANT considering they took the order. If it’s the food runner, as long as the ticket was printed correctly, the food runner didn’t read the ticket very well to bring the bacon with it flat as can be. Bacon that is crispy is WAVY.
Both pictures above the bacon is CRISPY and WAVY. If I can see the bacon hanging out my sandwich WAVY, then it's CRISPY.
Picture above, bacon is FLAT and SOGGY. If I can see a bigger piece of the bacon in this picture outside my sandwich, I see it's FLAT and SOGGY.
I COULD see my bacon WITHOUT lifting the bun, that it wasn’t extra crispy or even crispy as I’ve ordered it. The fault is the SERVER’S or food runners(as long as the ticket was printed correctly) by bringing the bacon out to me(as long as I can see it without lifting the bun or touching the food) WITHOUT it being crispy as I’ve ordered it, since the server or food runner(ticket printed correctly) can do the SAME BEFORE taking the sandwich to me like that.
“Most of the problems I have seen are directly related to a miscommunication between server and customer, especially those with too many DEMANDS!”
I’ve had TOO MANY demands, but have had my order 100% correct and have had times where there wasn’t NEARLY as many specifics and got WORSE service before, which is the TRUTH.
coorslite
“They know that you are going to cost them more by having to remake everything by NOT asking you.”
HOW come then, ONLY those 2 people asked me about the presidente margarita then? It’s because the servers usually KNOW that they WON’T have to remake ANYTHING, because I’m being SO DAMN SPECIFIC.
“YOU take off for refills..... get over yourself!”
I take off for the fact that the server is ORDERING for me. I order a coke, that DOESN’T mean I want another coke just because it’s FREE. YOU get over yourself and quit acting like it’s OK for a server to *ASSUME* what a customer wants instead of just plain ASKING them or let them ASK themselves, since the *CUSTOMER* is the person that is supposed to be ordering here, NOT the wait staff. A server should NEVER ASSUME a damn thing whether I want the check if we’ve had appetizers and entrees that we don’t want a dessert, which has HAPPENED before, where we didn’t finish our entrees, but decided to get a dessert. Let the *CUSTOMER* DECIDE what they want. If the server just assumes things, that’s NOT the way ordering is supposed to be at ALL.
minerva05
‘”Extrapolating this statement, this also means: the SAME amount of work, the SAME tip.”
NO, because as I stated before, if we don’t base the tip on the total COSTS, then where in the hell we come up with a number? Like is $5 OK for a $40 meal? I know that isn’t, but if there was MORE work with our meals that were $30, WHY NOT tip more on the $30 meal than the $40 one to be FAIR to the server’s HARD WORK?
jammie
"That was exactly my point, you can suggest mozzarella sticks but not a certain drink?"
As I stated before, it's about suggesting SPECIFICS like mozzarella sticks. If the server suggest "Do y'all want to start out with an appetizer?" That is NOT asking me about a *SPECIFIC* appetizer, just if I want one, like a drink. NO, I don't like it with they say "Can we start y'all off with mozzarella sticks?" That is PUSHING something SPECIFIC on a customer, instead of just asking if we'd like an appetizer in general and let the CUSTOMER decide what KIND of appetizer they would like. Like saying "Would y'all like to start out with a Blue Pacific margarita?" It would be better to greet the customers by just asking if they'd like *SOMETHING* to drink and let the CUSTOMER read the menu for THEMSELVES and decide for THEMSELVES what they would like, without having suggestions that more than likely AREN'T wanted or needed, because the customers may know EXACTLY what they want ALREADY. |
jammie
New member
Username: jammie
Post Number: 1072
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 06:46 pm: |
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Where I work they want us to suggest a food item. Not just a menu, or a drink. This was written in a shoppers report, one of my coworkers asked if they wanted to look at a menu. He did not get 100% even though he did everything else correct. When we all questioned it, our manager even contacted corporate. She was told that he didnt suggest a particular item.
That was the result of this we are to suggest a Bloody Mary, or a Pizza.
I can only imagine that since you seem to like the corporate places, that they have the same crazy rules. |
big_momma
New member
Username: big_momma
Post Number: 182
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 06:50 pm: |
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Ass: "I DON’T wish horrible service on ANYONE ELSE and honestly HOPE I’ve helped someone else NOT to get such bad service. Even if it DOESN’T benefit me ever, it’s WORTH IT."
Lords the only thing you've "helped" is servers in my area. I tipped 20% at our breakfast buffet this morning, and 30% on our dinner last night. I like to think I'm making up for the dicks like you that my servers have to wait on.
You are mentally ill and a menace to society.
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jammie
New member
Username: jammie
Post Number: 1073
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 09:22 pm: |
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Did you photograph your bacon?
Thanks for the visual, but I am an accomplished cook. I know what crispy bacon looks like. |
snapdragon
New member
Username: snapdragon
Post Number: 13
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 05, 2006 - 11:41 pm: |
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"Even with my nightmare with Chili�s about a month ago with my sandwich being completely wrong"
Do you ever LISTEN TO YOURSELF????
Jesus F christ on a pogo stick, woman!
I've only been around on this board a short time, long enough to know I'm talking to a wall but-
For all your rants about things servers do that take maybe TEN SECONDS from "another customer", things that are "uncaring" etc... for all your rants about how you had to wait maybe 30 more seconds to get your check and get out of there...
You write LONG POSTS, which I doubt anyone reads in their entirety- you must spend 5 times as long recalling "the nightmare of 2003 at Applebees" and writing about it here than you ever actually spent there... that's effed up enough in it's own way but
"Even with my nightmare with Chili�s about a month ago with my sandwich being completely wrong"
I know you are like some idiot savant who is no good for anything but remembering how much mayonnaise you received at any point in time and how much it cost but JESUS F CHRIST,woman. "The NIGHTMARE at CHILIS" because your eff-ing SANDWICH was wrong? You have GOT to live on a closed ward somewhere and your only time to be allowed out is on Fridays when they let you go to crappy chain restaurants. The NIGHTMARE of a BAD SANDWICH? Get out in the world. Volunteer. Work in a soup kitchen or a homeless shelter or something. Look around in your home freaking town where people have lost everything and see if you have the balls to say to these people about the "nightmare" of a bad eff-ing SANDWICH. You are 10 different kinds of f-ed up and the menu only holds 8. |
steadyservin
New member
Username: steadyservin
Post Number: 29
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 12:54 am: |
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Personally, special requests don't bother me. But what people like Lords fail to realize is that people are people. No one is perfect and accidents happen. Our POS system has all imaginable substition keys and a typewriter feature that we can use to type extra instructions. Sometimes no matter how many time you type somthing in or remind the kitchen or managers, people forget, orders get mixed up, checks get lost. Our restaurant holds 400 people. On the weekends we have hour long waits. How arrogant can you be Lords to think that if your super specific instruction were'nt just right that a server is stupid or lazy. Someone in an earlier post stated that It's all in the way the server, management and staff handle the situation. And I agree with you that the server at the dive where you had your "margarita nightmare" should not have told you that you were downgrading your drink. If you like it that way you should have it that way. But if she only wanted to confirm what you wanted, then why be a biatch( did yall see waiting? that's lords!!!)?
If you would just sit down, relax, and let a good server take care of you, instead of constantly trying to find a flaw, you and the servers in your area woul be alot better of. Until then, don't ever dine out in Georgia. |
nuvola09
New member
Username: nuvola09
Post Number: 595
Registered: 11-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 02:42 am: |
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Seriously Lords, go see Waiting (everyone should see it, not only because Ryan Reynolds is a sex god and I'm going to bear his children...but because it's an awsome movie).
Go rent it or buy it and study it. That woman with the f'ing steak she sends back...that's you. And the next time you go into Chili's, Dane Cook is going to rub snot all over your food. And I hope you loooooove it. |
outbacker
New member
Username: outbacker
Post Number: 33
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 08:25 am: |
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I’ve even had a co-worker at the donut shop tell me she had to tip the COOKS at Outback.
well your co-worker is a LIAR! |
jammie
New member
Username: jammie
Post Number: 1074
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 08:37 am: |
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Something I have wanted to point out to lords for a while now. How do you know that a server enters all of your modifications correctly in the computer?
What is printed on the guest check and what goes to the printer in the kitchen are two different things. The beverages do not go to the kitchen printer, but the food modifications do. On the guest check there would not be; no onions, mayo on the side, extra ranch, on the side bbq, things like that. So you never know if the server has entered it into the computer or not. Unless you see the slip that goes to the kitchen printer. |
outbacker
New member
Username: outbacker
Post Number: 35
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 08:43 am: |
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WHY keep lots of cash on you, when you could get robbed? (you mean your afraid of getting robbed... the same gal that got PISSED that her manager wanted her to walk out with someone after her shift... your a freaking HYPOCRIT lords!!)
At least with credit cards, you can REPORT that RIGHT AWAY to STOP ANYMORE transactions on the credit card. (yeah, IF you catch it RIGHT AWAY.... meaning that if you go home and check your wallet to make sure it is there....seen it too many times wallets stolen and THOUSANDS of charges are racked up before one even knows its gone!!... hell, even had a guy leave last week and left his credit card on the table... someone could have grabbed it and did a shopping spree so fast his head would be spinning)
It’s MUCH, MUCH, MUCH, SAFER to use a credit card and EASIER NOT to have to go to the damn ATM EVERYTIME we go out to eat.
Yeah, we know your TIME is precious (not sure why though, you seem to do nothing POSITIVE or USEFUL with it)... god forbid if you had to waist another 10 seconds or minutes at the ATM... damn ATMS such a nusiance to life... we should just blow up the world!!
sob sob sob sob....
by the way... if you order a Presidente Margarita and change the ingredients... ITS NOT A FUCKIN PRESIDENTE MARGARITA ANYMORE... get your ORDER RIGHT!!!!!!!!!!
Dipshit!! |
outbacker
New member
Username: outbacker
Post Number: 36
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 08:48 am: |
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Hey Lords, I can post pictures too.....Here's to you!!
OFFENSIVE IMAGE REMOVED BY ADMIN |
minerva05
New member
Username: minerva05
Post Number: 42
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 07:34 pm: |
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Lords, those pictures of the pretty bacon aren't actually bacon. Most professional food photo shoots use platic to make the food look better. Crispy bacon doesn't have to be wavy. Do you know how you get wavy bacon? You let chef Mike (aka, the microwave) cook it. Any restaurant that needs alot of bacon will probably make large trays of it in the oven, it comes out mostly flat. The bacon then usually sits at a warming station all day and is put on the sandwhichs as they are ordered. Where I work, if someone orders crsipy bacon, we put it on the grill for a minute or so. But it still never looks like the pretty, perfect pictures.
And as far as making suggestions, this falls intot he same catergory as the free refills without being asked. These are things that the RESTAURANT pays the servers to do. It's include int he job description and we are required by management to do it. If you don't like it, you need to eat at non-chain restaurant because most have the same suggestive selling policies. Servers who don't suggestive sell or upsell usually don't last too long. It sucks, I hate doing it and hate having it done, but I don't make the rules. And don't tell me 'if you don't like it why don't you find another job'. There will always be something at any job that you might disagree with or dislike. This is minor so I deal and move on.
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coorslite
New member
Username: coorslite
Post Number: 232
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 07:45 pm: |
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That about sums it up! And since she hasn't responded today I'm sure she has some godforsaken illness. Or trying to goggle up some insane website for us to visit where one person agrees with her. My boyfriend asked me tonight why we argue with the mentally ill. Actually I had no really good answer. It's kind of sad that we do because she really isn't right in the head. Reading or skimming one of her posts you know that. But to read her absofreakinglutely off the wall crap makes for good humor at work and when you need a chuckle... She has NO social skills, no manners, no education, no concept of right and wrong, no morals whatsoever! So I guess my answer to him is because it lets us blow off steam at a wall of ignorance. She doesn't get IT, she never will. BUT we do and even when she reads this post will have more negative things to say! |
outbacker
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Username: outbacker
Post Number: 41
Registered: 01-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 06, 2006 - 11:17 pm: |
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My boyfriend asked me tonight why we argue with the mentally ill.
My husband asked me the same thing.....Cant quite remember my answer... something along the lines of you can lead a horse to water but you cant make it drink....trying to teach one so IGNORANT the BEST thing for them, I guess?!?!?
"Lords, those pictures of the pretty bacon aren't actually bacon."
Ha!! But the FU FINGER IS!!! and it's "just for you Lords"
ordered or not you got it!!!
Sure made MY day!!
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steadyservin
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Username: steadyservin
Post Number: 31
Registered: 02-2006
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Votes: 0 (Vote!) | | Posted on Friday, March 10, 2006 - 03:04 am: |
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Here lies Lords of Acid, murdered in this thread!! |
outbacker
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Username: outbacker
Post Number: 44
Registered: 01-2006
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Votes: 0 (Vote!) | | Posted on Friday, March 10, 2006 - 08:13 am: |
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hahahha first funeral I've been to where I wasn't sad! |
steadyservin
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Username: steadyservin
Post Number: 32
Registered: 02-2006
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Votes: 0 (Vote!) | | Posted on Friday, March 10, 2006 - 09:30 pm: |
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I do, however, feel sad for the poor servers in hell!!!!!!!!LOL |
big_momma
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Username: big_momma
Post Number: 183
Registered: 10-2005
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Votes: 0 (Vote!) | | Posted on Friday, March 10, 2006 - 09:45 pm: |
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Believe me, she'll be back. She's too stupid and lonely to stay away. Where else would she get any attenshun? |
teleburst
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Username: teleburst
Post Number: 1301
Registered: 06-2003
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Votes: 0 (Vote!) | | Posted on Saturday, March 11, 2006 - 05:41 am: |
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"by the way... if you order a Presidente Margarita and change the ingredients... ITS NOT A FUCKIN PRESIDENTE MARGARITA ANYMORE... get your ORDER RIGHT!!!!!!!!!!"
Truer words were never said.
I"ll bet lords has never ordered a drink that she can't see a picture of on a table tent first. And if it has a "special" name, all the better.
BTW, in our restaurant, Sauza Gold is the well tequila and Jose is the "top-shelf" brand. :snort: |
jammie
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Username: jammie
Post Number: 1079
Registered: 06-2003
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Votes: 0 (Vote!) | | Posted on Saturday, March 11, 2006 - 08:25 am: |
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That's what I thought about Sauza tequila, my last job we had that in the well. Besides when you add all the mixers and brandy, you would have to have seriously trained taste buds to tell the difference.
I chuckle to myself when people order a grey goose bloody mary. I can understand not using cheap vodka, but our well is smirnoff. Once a vodka is triple distilled, and smirnoff is, there are no more impurities to get out. They may taste a little different, if you are drinking it straight or splashed with a mixer. In that case I can go with being selective about the brand, but a mixed drink can you really tell? I cant, but then again I'm not a professional drinker. |
lords_of_acid
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Username: lords_of_acid
Post Number: 645
Registered: 01-2005
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Votes: 0 (Vote!) | | Posted on Saturday, March 11, 2006 - 06:17 pm: |
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steadyservin
“And I agree with you that the server at the dive where you had your "margarita nightmare" should not have told you that you were downgrading your drink. If you like it that way you should have it that way.”
FINALLY someone sees how I’m viewing it as I’m the customer, so if I want the margarita a certain way without saying I don’t want presidente’ brandy, then what’s the questioning for?
“But if she only wanted to confirm what you wanted, then why be a biatch?”
Because I TOLD HER I wanted it like that, WHAT’S to QUESTION then? It’s NOT her place to tell me what margarita she thinks I would like. That’s *MY* decision as a customer. Her place is to LISTEN to what I say and TAKE DOWN THE ORDER AS IT WAS TOLD. There was NO reason to tell me that, because they wouldn’t have to make the margarita over if I’m telling her I want this type of tequila instead of the one it comes with and it wouldn't have been cheaper more than likely if I would have gotten a regular margarita with "Presidente' brandy" as a shot in it. Shots are worth at least $2 possibly, especially for a premium brand. Also, the regular margarita may be smaller than the Presidente is. She took OUR EXTRA TIME as well as ALL OTHER CUSTOMER’S TIME to ask me “Do I want a regular margarita?” I ended up having to EXPLAIN myself that I had this margarita billions of times this way. NOW, WHY should a customer have to EXPLAIN WHY they want something, just take down the damn order and go with it? Then she tried to defend herself why she questioned me by telling me that it “DOWNGRADES” the margarita. It’s STUPID that she did that, because as I stated before, this margarita has *BRANDY* in it and the regular margarita DOESN’T contain brandy, so since these are 2 products that are really DIFFERENT, WHY BOTHER trying to ASK ANYTHING? I said “I would like the Presidente’ margarita with Jose Cuervo instead of Sauza tequila.” NOW, I don’t see a question that is NECESSARY with ordering like that so SPECIFICALLY. The brandy is an extra ingredient that I am paying for when I order that drink, so WHY bother asking ANYTHING? It really aggravated me to have to EXPLAIN myself. It would have been COMPLETELY DIFFERENT if both margaritas didn’t have brandy, then I can DEFINITELY SEE her recommending a cheaper margarita. Don’t you get it, the server was NOT KNOWLEDGEABLE of WHY the Presidente margarita is called “Presidente’ margarita?” If she would have been, she would have NEVER offered me a regular margarita, UNLESS it would have contained a shot of brandy(well brand) along with it for a cheaper price possibly, which I am willing to bet, it’s about the same price or possibly MORE or less ounces for my money with the other margarita. All this extra conversation about the order for WHAT really? It's not like I had 4 specifics, just substituting one tequila for another, that's IT. WHAT'S TO QUESTION ABOUT THAT, HONESTLY? It's NOT like I said I didn't want brandy or that brand of brandy, then I'd understand.
minerva05
“Where I work, if someone orders crsipy bacon, we put it on the grill for a minute or so.
But it still never looks like the pretty, perfect pictures.”
That’s the problem; someone ONLY puts the bacon on the grill for a minute or 2. At Waffle House, I have SEEN the cooks cook the bacon on the GRILL. It comes out CRISPY and wavy to some extent. NO, it’s NOT going to be exactly nice as the pictures, but I CAN definitely see when bacon is crispy just by LOOKING at it. If I can see white fat on the bacon, it’s NOT cooked crispy very much. If I can see the bacon flat like a measuring tape, it’s NOT crispy. I’ve had crispy bacon at Applebee’s in November or October of last year. Somehow, the cook cooked it extra crispy as I had ordered it, but that time is the time that my husband received ribs instead of what he actually ordered which was a burger. All I know it that if the server can see the bacon hanging out of the sandwich flat like a measuring tape and it has been ordered crispy or extra crispy, the *SERVER* or *FOOD RUNNER* should SEND the food BACK to the cook to cook the bacon MORE. If the server or food runner can *SEE* ANY mistake WITHOUT TOUCHING the food at ALL, then they should send the food BACK to the cook to fix the mistake. The food SHOULDN’T be brought out WRONG to the customer, EVER, EVER, EVER, if the server or food runner can actually SEE something is not right.
I do NOT expect the server or food runner to see if I have a pickle on my sandwich unless it is on top of the sandwich(I’ve had it served that way once with a toothpick on top) or if the pickles are on the side of the plate. Usually if the person says no pickles, they don’t want pickle juice on their fries or bun, so it shouldn’t even be on the plate. Now, if they say they want their pickle on the side, then they’ve specified to do so.
outbacker
“If you order a Presidente Margarita and change the ingredients... ITS NOT A FUCKIN PRESIDENTE MARGARITA ANYMORE... get your ORDER RIGHT!!!!!!!!!!”
teleburst
“Truer words were never said.”
Actually, that’s NOT true at all. It IS STILL a Presidente margarita, because it STILL CONTAINS “PRESIDENTE’ BRANDY.” That is WHY they call it “Presidente’ Margarita", otherwise if I was to change the Presidente’ brandy ingredient, ONLY THEN, would it NOT be a Presidente’ margarita. Just because I change the type of tequila, DOESN’T NOT make it NOT a PRESIDENTE’ margarita. As long as I don’t change the brandy in the margarita whether it’s the type of brandy or if I wouldn’t want brandy in it. I DIDN’T change the brandy, so since it STILL HAS “PRESIDENTE’ BRANDY” in it, it’s STILL a “PRESIDENTE’ MARGARITA.”
jammie
“On the guest check there would not be; no onions, mayo on the side, extra ranch, on the side bbq, things like that.”
I know this already.
“So you never know if the server has entered it into the computer or not. Unless you see the slip that goes to the kitchen printer.”
I know that, but if let’s say I get a pickle on my burger, which I would say lettuce and onions ONLY, I DON’T know if they printed it correctly, BUT, I will give the benefit of the doubt that they probably DID print it correctly and they may get a better tip than they deserve possibly if they didn’t print the ticket correctly, but since I don’t know, I am going to think positive about it that it’s the COOK’S fault, UNLESS the server didn’t write the order down, then, I would blame the server for sure, because with my complicated orders, they aren’t going to remember much of what I said. One time years ago, I saw on the receipt that my entrée’ which was a chimichunga, was wrong on the bill and my husband’s entrée which was enchiladas was wrong on the bill also. The waiter didn’t write the order down and he got our beef mixed up. I ordered ground beef and my husband ordered shredded beef. I HATE shredded beef and my husband didn’t want ground beef, so we sent them back. My point is, the receipt PROVED he DEFINITELY printed the ticket WRONG, otherwise, he would have printed it correctly on the bill and as I stated before, since he didn’t write the order down, he got mixed up.
“Besides when you add all the mixers and brandy, you would have to have seriously trained taste buds to tell the difference.”
I CAN tell the difference, especially in Chili's “BLUE PACIFIC MARGARITA.” I HATE it with Sauza, it’s NASTY. One time I forgot to tell the server and I just told my husband after the server left, oh well, I’ll drink it like I ordered it. Well, I didn’t care for the drink at ALL like that. When I’ve ordered it with Jose Cuervo, I LIKED it A LOT.
“But a mixed drink can you really tell?”
I CAN DEFINITELY tell when it’s like stoli vodka in a white russian vs. absolute or grey goose in a white russian. Stoli doesn’t taste good to me, but that is MY opinion. I CAN tell the taste difference with Takka vodka too in a white russian.
“Did you photograph your bacon?”
No, but I could though when the rare time that we cook bacon or cook much at all for that matter. We have cooked bacon on the George Foreman grill. It takes the grease out, but it DOES make bacon crispy. It takes a LONG TIME to cook though, because on the size grill we have, which I think is like a medium size, you can only fit a few pieces at a time on it. |
big_momma
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Username: big_momma
Post Number: 184
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, March 11, 2006 - 06:50 pm: |
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Ass: "I ended up having to EXPLAIN myself that I had this margarita billions of times this way."
This might explain the level of your brain damage. |
coorslite
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Username: coorslite
Post Number: 237
Registered: 10-2005
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Votes: 0 (Vote!) | | Posted on Sunday, March 12, 2006 - 12:52 am: |
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Lords chains that you "dine" at when you order your bacon crispy will throw your fat into fat and deep fry it...
Also "chains" that you "dine" at will give you whatever they happen to open. Unless you are seated in front of them they are going to give you the house and you will not know it. No you can't taste it. You are a known liar and thief. So whatever you say is not relevant to an intellegent conversation. Since you have never worked at a bar or at the chains that you haunt you have no clue. Unless they served that at the nut shop then no you don't know. You think that you should have milk in your white russian. You don't know because you are an addict. Instead of the cup of aids maybe you should drink aftershave! Had a friend that just died because of that. You don't know that you are getting what you are ordering and you are so demanding about what you want that the server that takes your "order" has told the bartender I don't know I don't care..... throw this drink together! And you not knowing will drink it.
So now you are an authority on the way drinks should be made. Because you are you we know how to deal with you. Instead of looking up crazy crap to let us find out how nuts you really are, Look up how to cook, make drinks.... SOMETHING USEFULL IN YOUR LIFE! |
tipqueen
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Username: tipqueen
Post Number: 1
Registered: 03-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, March 12, 2006 - 08:55 am: |
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“If you order a Presidente Margarita and change the ingredients... ITS NOT A FUCKIN PRESIDENTE MARGARITA ANYMORE... get your ORDER RIGHT!!!!!!!!!!”
teleburst
“Truer words were never said.”
Actually, that’s NOT true at all. It IS STILL a Presidente margarita, because it STILL CONTAINS “PRESIDENTE’ BRANDY.” That is WHY they call it “Presidente’ Margarita", otherwise if I was to change the Presidente’ brandy ingredient, ONLY THEN, would it NOT be a Presidente’ margarita. Just because I change the type of tequila, DOESN’T NOT make it NOT a PRESIDENTE’ margarita. As long as I don’t change the brandy in the margarita whether it’s the type of brandy or if I wouldn’t want brandy in it. I DIDN’T change the brandy, so since it STILL HAS “PRESIDENTE’ BRANDY” in it, it’s STILL a “PRESIDENTE’ MARGARITA.”
NOPE...... you are still WRONG |
teleburst
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Username: teleburst
Post Number: 1302
Registered: 06-2003
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Votes: 0 (Vote!) | | Posted on Sunday, March 12, 2006 - 01:19 pm: |
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"Actually, that’s NOT true at all. It IS STILL a Presidente margarita, because it STILL CONTAINS “PRESIDENTE’ BRANDY.” That is WHY they call it “Presidente’ Margarita", otherwise if I was to change the Presidente’ brandy ingredient, ONLY THEN, would it NOT be a Presidente’ margarita. Just because I change the type of tequila, DOESN’T NOT make it NOT a PRESIDENTE’ margarita. As long as I don’t change the brandy in the margarita whether it’s the type of brandy or if I wouldn’t want brandy in it. I DIDN’T change the brandy, so since it STILL HAS “PRESIDENTE’ BRANDY” in it, it’s STILL a “PRESIDENTE’ MARGARITA.”
No it's not. It's not what was described on the drink menu. Aren't YOU the one who is so anal about the description of something on a menu? If you change the tequila, fine. But it's not the "Presidente Margarita" as described on a menu anymore. You have changed the basic structure of the drink. You see, they designed that drink to have a specific taste. If they wanted to use Jose, they would have used it (and in OUR restaurant, it would trigger a 1.00 upcharge, since Jose is one of our top shelf brands and Sauza is the well brand). The choice of tequila might determine whether they use Triple Sec or Countreau or Grand Marnier (all possible substitutions) in order to achieve a certain flavor profile that is repeatable and reliable regardless of whether you eat at Chilis in New Orleans or in Nashville. They might have decided to balance the flavor of Jose a different way than they would Sauza.
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spaz0matic
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Username: spaz0matic
Post Number: 32
Registered: 12-2005
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Votes: 0 (Vote!) | | Posted on Sunday, March 12, 2006 - 11:28 pm: |
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teleburst is right.
Where I work we have a "Perfect Margarita" it is default Jose (our well tequila) If you want it with patron silver or patron anejo then it's going to be another 3 or 4 dollars. It will no longer be the same drink ..... yes it is still tequila, but it is not the same price or the same drink as stated on the menu |
lords_of_acid
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Username: lords_of_acid
Post Number: 646
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 13, 2006 - 07:27 pm: |
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spaz0matic
“Where I work we have a "Perfect Margarita" it is default Jose (our well tequila) If you want it with patron silver or patron anejo then it's going to be another 3 or 4 dollars. It will no longer be the same drink ..... yes it is still tequila, but it is not the same price or the same drink as stated on the menu.”
For one thing, Jose Cuervo is cheaper price that the server said it “DOWNGRADES the margarita.” Second of all, since it is LESS money, the servers STILL CHARGE ME ON MY BILL “Presidente’ margarita.” They don’t charge me another margarita 99% of the time. About maybe 3 times I’ve had some servers charge me for a “Premium X” for the Presidente’ margarita. At the new orleans area location, Premium x is CHEAPER and at another location, the Premium x is one cent more, but MOSTLY ALL THE TIME OTHERWISE, I get charged the “Presidente’ margarita” on our check. Just last Friday, I ordered 2 Presidente’ margaritas and got charged on our bill “Presidente’ margarita” even though I asked for Jose Cuervo instead of Sauza for BOTH margaritas as I usually do. I ALWAYS order it that way, ALWAYS. Thirdly, let’s say I wanted another tequila that cost more in it HYPOTHETHICALLY, then what they would do is just add a dollar or more or whatever extra like a shot would be charged, PLUS the Presidente’ margarita on my bill, because it is USING PRESIDENTE’ BRANDY and they have to KNOW THE INVENTORY USAGE of this brandy. So HOW are they going to keep up with the inventory, if they don’t have records of it being sold if the servers don’t ring it up as a “Presidente’ margarita?” They’d probably ring up the tequila that was more expensive by just adding a “SHOT” to the check. In other words, I’d still have PRESIDENTE MARGARITA on my bill is what I’m saying. If it’s got Presidente’ brandy, tequila of some sort and sour mix, it’s STILL a PRESIDENTE margarita, whether I use another brand of tequila in it or not. It STILL CONTAINS “PRESIDENTE’ BRANDY”, so OF COURSE it’s STILL a “Presidente’ margarita.”
What would you charge the person on the bill at Applebee’s(I’m assuming, because they have a Perfect margarita there)? Wouldn’t you ring up on the bill “Perfect margarita” and shot of Patron $4 or if I ordered a lower grade tequila, then wouldn’t you NOT BOTHER with ringing up some other name or miscellaneous if ONLY 1 item has been altered that isn’t the REASONING for the price? Like if I was to change the type of brandy of the Presidente’ margarita, then YES, the price would change and it DEFINITELY WOULDN’T be called a “Presidente’ margarita”, because there would be *NO PRESIDENTE’ BRANDY* in it.
You still SHOULD ring up a Perfect margarita, because it would still have cointreau, grand marnier, sweet and sour mix, and lime juice or whatever ingredients it has. The customer is still PAYING FOR the grand marnier for SURE in that price that is over here $8 for the perfect margarita at Applebee’s and all those other ingredients I just listed. So, if the tequila is less expensive, what would the company be losing really, NOT money that’s for sure? The margarita would still be the same except for the BRAND of tequila, which would be less expensive in the example I just made. Since the “Perfect margarita” DOESN’T have a SPECIFIC NAME of a particular alcohol in the NAME of the drink, then if I wanted to change the grand marnier, which let’s say there’s another brand(I have no clue if there is) of a lower grade type of alcohol that is just like grand marnier, then this margarita is STILL a “PERFECT MARGARITA”, because the NAME of the margarita DOES NOT INCLUDE THE *NAME OF THE ALCOHOL* such as “Grand Marnier” in the TITLE of the drink like Presidente’ margarita DOES. If the margarita would be called “Grand Marnier margarita”, then if I were to want to substitute grand marnier for a lower grade grand marnier(if there is a such thing), then it would NOT be a “Grand Marnier” margarita anymore. Do you get this? The NAME of the drink is what makes the difference. So if I were to get a “Grand Marnier margarita” and change the tequila from Sauza to Jose Cuervo, then it’s STILL a “Grand Marnier margarita”, because it STILL CONTAINS “GRAND MARNIER.” HOW can it not be still a Grand Marnier margarita if the margarita still contains Grand Marnier? A perfect margarita is “perfect” to the CUSTOMER, NOT to the restaurant; otherwise it would be called “Jose Cuervo Rita” or something like that. THEN, the tequila could not be altered to still be a “Jose Cuervo Rita.”
teleburst
“The choice of tequila might determine whether they use Triple Sec or Countreau or Grand Marnier (all possible substitutions) in order to achieve a certain flavor profile that is repeatable and reliable regardless of whether you eat at Chilis in New Orleans or in Nashville. They might have decided to balance the flavor of Jose a different way than they would Sauza.”
Actually, they’d follow the SAME recipe I would HOPE and just change the tequila as I’ve ORDERED IT. I ordered it with JUST CHANGING THE TEQUILA, NOT CHANGING OTHER ITEMS in the drink. Just because they think it achieves a certain flavor to them that is good to THEM, doesn’t mean it’s good to me. That’s a matter of TASTE, which is an OPINION, NOT a FACT that it taste better to EVERYONE that orders that drink the way I order it. One person may not like it; the next person may like it. It’s all a matter of OPINION of what it SHOULD taste like. I think the Presidente’ margarita taste good the way I order it.
“No it's not. It's not what was described on the drink menu.”
If it’s got “PRESIDENTE’ BRANDY” in it, it’s STILL a “PRESIDENTE’ MARGARITA.” Also, WHY WOULD I BE CHARGED FOR A PRESIDENTE’ MARGARITA 99% of the time if it really WASN’T that drink still? The servers would be charging me “Premium x” ALL THE TIME, instead of a few times that they charged that on my bill. Also, the servers may have not known there was a button for the Presidente’ margarita, so those times I may have been charged “Premium x” anyway, whether or not I chose to stick with what the menu states or not. YOU KNOW THAT’S THE TRUTH. If MOST of the time we’ve been charged for a “PRESIDENTE’ MARGARITA”, then OBVIOUSLY IT STILL IS A “PRESIDENTE’ MARGARITA.”
For instance, I’ve had servers at Chili’s QUITE A NUMBER OF TIMES, rung up my husband’s Blackberry tea that is really $2.19, just a regular soft drink price which is $1.99. You want to know why? Probably because the servers DON’T KNOW there’s a button for the flavored tea and second of all, the servers may be too lazy to ring up separate drinks instead of just pressing 2 for the amount of soft drinks on the register. It’s MORE TROUBLE to press 2 buttons than just 1 button. My point is, servers charge WHAT THEY WANT TO. I’ve had ordered at a chain restaurant, a “Traditional margarita”, which is $5.50. The server charged me $5 for a regular margarita, NOT the specialty drink that I ordered which was a “Traditional margarita.” My point is, some servers DON’T KNOW OR GIVE A CARE what they are charging customers or not charging them for. LOTS of times we’ve gotten not charged for a soft drink or more than 1 soft drink even. Servers just charge what they want to charge. |
coorslite
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Username: coorslite
Post Number: 242
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 13, 2006 - 08:46 pm: |
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Again you chose to be a thief. Thanks for letting us know that again and again. |
lords_of_acid
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Username: lords_of_acid
Post Number: 649
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 13, 2006 - 09:16 pm: |
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coorslite
"Again you chose to be a thief. Thanks for letting us know that again and again."
Look WHO'S the pot calling the kettle black? YOU overcharged people over NOT making ANY EFFORT for almost 2 weeks, because you DON'T CARE and are LAZY, so YOU are DEFINATELY A THIEF 100%. I am NOT a THEIF. The servers are STUPID ENOUGH NOT to DOUBLE CHECK the check, then it's *THEIR* fault for not charging me for something, NOT mine. You can't expect a customer to wait LONGER to leave for a mistake that will make the bill HIGHER, ARE YOU THAT NUTS? I do give MORE money for the tip usually when I don't get charged for something, so I AM PAYING for some of the item in a SENSE to the SERVER, NOT to the restaurant.
I CAN'T believe you are calling me a THIEF, when you COULD HAVE PREVENTED OVERCHARGING PEOPLE for almost 2 weeks, because you were TOO LAZY A$$ to COMPARE the new menu with what you wrote down on the check to charge the customer. What a THIEF you are to be that LAZY. You KNOW you HONESTLY COULD HAVE MADE AN EFFORT to charge people correctly, but you're TOO DAMN LAZY TO COMPARE the menu to what you are charging the customer. That's just TOO MUCH TROUBLE FOR YOU, so WHY is it NOT ok to feel it's TOO MUCH TROUBLE to get a check fixed that's undercharged if you didn't want to make ANY effort to make sure you didn't OVERCHARGE someone? It's the SAME SITUATION basically. I don't want to take some extra TIME to get a check fixed if it's in my favor; WHY BOTHER? That's NOT the customer's responsibility to do this and you seem to think that co-workers and/or customers should have told you about the overcharges. Well, they may not notice it, it's up to the person that's charging the customer to get it correct, NOT EVERYONE ELSE. You aren't being fair, like I can't not want to take extra time to get a check fixed that's in my favor, but it's ok for you to STEAL from innocent customers, because you don't want to make an EFFORT to make sure you don't overcharge someone. What a HYPOCRITE you are! LOOK IN THE MIRROR BEFORE YOU START JUDGING PEOPLE! You don't seem to have much morals YOURSELF!
At least since I'm the customer, I have EVERY RIGHT to be as lazy as I want to be a restaurant, because I'm NOT WORKING. |
jenaclaree
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Username: jenaclaree
Post Number: 329
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 13, 2006 - 10:10 pm: |
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If it’s got “PRESIDENTE’ BRANDY” in it, it’s STILL a “PRESIDENTE’ MARGARITA.” Also, WHY WOULD I BE CHARGED FOR A PRESIDENTE’ MARGARITA 99% of the time if it really WASN’T that drink still? The servers would be charging me “Premium x” ALL THE TIME, instead of a few times that they charged that on my bill. Also, the servers may have not known there was a button for the Presidente’ margarita, so those times I may have been charged “Premium x” anyway, whether or not I chose to stick with what the menu states or not. YOU KNOW THAT’S THE TRUTH. If MOST of the time we’ve been charged for a “PRESIDENTE’ MARGARITA”, then OBVIOUSLY IT STILL IS A “PRESIDENTE’ MARGARITA.”
Presidente Margarita is Chili's recipe. If you change the tequila you change the recipe. Therefore, it is no longer a Presidente Margarita. |
lords_of_acid
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Username: lords_of_acid
Post Number: 651
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 13, 2006 - 10:33 pm: |
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jenaclaree
"Presidente Margarita is Chili's recipe. If you change the tequila you change the recipe. Therefore, it is no longer a Presidente Margarita."
Then HOW COME I get charged for a Presidente' margarita 99% of the time? It's OBVIOUSLY STILL A PRESIDENTE'margarita. Also, if it STILL INCLUDES *PRESIDENTE' BRANDY*, then it's still a Presidente' margarita, because it DOES have Presdiente' brandy, so how can you NOT call it still that? I didn't mess with the brandy, which is the REASONING for the NAME of the drink in the FIRST place.
Since I'm charged for it like that on my bill 99% of the time, it IS STILL a Presidente'margarita according to Chili's restaurant. Otherwise, they wouldn't charge me for a "Presidente' margarita." They WOULDN'T and you KNOW IT. The margarita is called that because of the *BRANDY*, so as long as it has that PARTICULAR BRANDY, it's still a Presidente' margarita. I didn't mess with the brandy, which is the reason it's called that name to begin with, NOT because it contains Sauza tequila. If the margarita was called "Sauza margarita", ONLY THEN would it NOT be a Sauza margarita anymore if I chose to order Jose Cuervo in the margarita, because the NAME of the margarita has changed due to the ingredient in the *NAME*. Don't y'all get this, the brandy "(PRESIDENTE')" is in the NAME of the product and if it still contains the name of the brandy that's the SAME NAME of the product, then it's STILL the SAME margarita with a different tequila. Let's say I would want Jose Cuervo sour mix in it and let's say they normally put Sauza sour mix. It's STILL a PRESIDENTE' margarita, NO MATTER WHAT has changed EXCEPT if the brand of BRANDY changes, THAT IS IT! That is the ONLY, ONLY, ONLY, ONLY, ONLY way it can't be considered still a Presidente' margarita. I am being charged 99% of the time for a "Presidente' margarita", NOT for any other name or "Premium x" or Miscellanous or something like that. What is on the check is what I bought. You can't say it's not, because according to Chili's it IS. |
jenaclaree
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Username: jenaclaree
Post Number: 331
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 13, 2006 - 10:37 pm: |
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CHili's just wants your $6.50. They don't care what they charge you for. |
steadyservin
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Username: steadyservin
Post Number: 35
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 13, 2006 - 10:58 pm: |
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Lords please, I'm begging you on behalf of all the servers in this country, keep your insatible, annoying, crazy, cheap, mean, stingy, condesending, long post writing ass home. Get a life and a clue. Is the reason that you turnned to ruining the spirits of local servers because your family refused to let you keep doing it to them? Seek Jesus and therapy. This is from the bottom of my heart. |
teleburst
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Username: teleburst
Post Number: 1303
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, March 14, 2006 - 07:57 am: |
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"“The choice of tequila might determine whether they use Triple Sec or Countreau or Grand Marnier (all possible substitutions) in order to achieve a certain flavor profile that is repeatable and reliable regardless of whether you eat at Chilis in New Orleans or in Nashville. They might have decided to balance the flavor of Jose a different way than they would Sauza.”
Actually, they’d follow the SAME recipe I would HOPE and just change the tequila as I’ve ORDERED IT. I ordered it with JUST CHANGING THE TEQUILA, NOT CHANGING OTHER ITEMS in the drink".
You missed the whole point. The point is that you CHANGED the drink, so they can't "follow the same recipe that they normally follow. Now, if you want to tamper with it, that's fine. But it's not their Presidente Margarita anymore. It's a Lord's Margarita. I didn't say that they should "change the recipe for YOUR drink" (although they are obviously doing it by changing tequilas). I was saying that the other ingredients of the drink were matched to the tequila that they had decided to use. If you want to change it, fine. But it's no longer the same drink. Simple as that.
Please learn to read.
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spaz0matic
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Username: spaz0matic
Post Number: 33
Registered: 12-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, March 14, 2006 - 04:14 pm: |
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LORDS
Don’t assume I work at Applebee’s. LMAO. Applebee’s doesn’t have Patron Silver or Patron Anjeo. I work at a fine dining establishment that is not a chain.
Where I work I would only push the “Perfect Margarita” button if they are ordering it as is. If they want it with Patron Silver I am going to push the Tequila button then select Patron Silver. Then I am going to hit cocktails. Then I am going to hit “Perfect Margarita” If that is the style they still want it or just Margarita. The style of the “Perfect” is that it comes in a shaker glass with a martini glass. We pour the first in the glass and there is still one more pour in the shaker.
A margarita would be cheaper. A perfect margarita would be cheaper then a Patron Silver Perfect. But you don’t know this because you don’t work in the industry to know the difference between top self, mid, and well.
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jammie
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Username: jammie
Post Number: 1084
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, March 14, 2006 - 05:51 pm: |
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When somebody orders a golden margarita, I use grand mariner, instead of triple sec, also that is an automatic call for cuervo. So Teleburst you are right, in matching the other liquors to the tequila. |
coorslite
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Username: coorslite
Post Number: 246
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, March 14, 2006 - 09:13 pm: |
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Okay all gloves are off. I am so tired of this subhuman calling me lazy.
I go to work an hour earlier than I am scheduled because I want to make sure everything is set up and done right. I don't clock in until I get my first table. I am the only server and I am always doing something, and when the lunch rush is over I have a million things to do. I went over the entree's and memorized most of the new prices. Since we are so busy at lunch the OWNER is now the cashier. People are free to look at their check, look at the price I have written there, and complain to the owner, NO ONE HAS DONE THIS! I went to the owner and confessed that I had not meant to do this and she was okay with this since it was a mistake. She didn't know either about the price reductions on the items I had made mistakes on. Her and I went over it with the rest of the staff. On MY time. We are so busy during the day that sitting down is not an option very often. I sat down and looked at the menu after 2 weeks and was the first time since the changes took place that I had time to actually look at EVERYTHING! I'm not lazy, stupid, uncaring, wtf ever you want to call me. You are however entitled to your opinion. However when you become a server or a bartender or an expo or a food runner then come back and share your knowledge. Because if you ever attempt it you will be the one that the cooks make cry. That's if the management doesn't fire you for your insane way of thinking of everyone first. Being "first" with a server is okay table one wants, table two NEEDS, and table three has loa and isn't worth my time, table four is going to tip like there's no tomorrow! So table four gets to be first, table two gets what they need asap, table one gets what they want..... all of those needs and wants are met all at once. Table three with attitude... (that's you) when I get the others taken care of. Because I care about the service I give you will be taken care of but there is no way I would ever give in to your attitude. The reason why servers and bartenders ask you questions about your orders is because they really don't understand why you are there taking up air they need to breathe. You have to change everything about your order. Go out to eat without your attitude. Eat something off the MENU. Stop preaching to people that do this everyday and make money by doing thier job!
You have no idea what you are saying when you call anyone lazy. I work very hard and I do this 7 days a week. I make more money in 2 days than you do in a week. Probably more in one day. But I will give you two days. Incase you make more than $200/week. I make on the average $100/day. But lately things have been so busy that I'm making almost $150/day. FOR LUNCH! So I have no time to be lazy. And I work 7 days. Since I am so lazy and selfish the owner has asked me to start working open to close and bring in the business at night also. I'm not perfect. I admit to my mistakes. I want to learn. You however don't let anything since into your head and can never have an intelligent conversation because you are so filled with hatred. And now you have shared that with me. Lords I hate you and your evil spewing and your insults. You don't know us we know each other. We have all walked in each others shoes, we have "servers feet"... we hurt and we ache, and yet we do it all again the next day and night. We deal with people like you. We do our jobs and we know at the end of the day we did our best and that you are always going to find fault and be a miserable complaining not worth our time when you are here or at our table. Seriously you need to get into therapy. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 654
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, March 15, 2006 - 09:45 pm: |
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coorslite
"People are free to look at their check, look at the price I have written there, and complain to the owner, NO ONE HAS DONE THIS!"
Because they are putting their TRUST into you and you let them down by NOT putting EFFORT to compare the menu with the check you were writing. The customer shouldn't have to put that effort to double check the server, they SHOULD be able to trust the server. It's ashame they can't, because of LAZY people like you that don't want to take an extra minute or 2 to compare the menu with the check. That is LAZY NOT to do this. Sure, you may not be lazy as far as the REST of the services you provide, BUT, you are LAZY about double checking if the check is correct. That is HOW you are lazy. If you truly wanted to MAKE THE EFFORT to do this on EVERY ITEM and EVERY CHECK, HONESTLY, YOU COULD. EVERY SERVER CAN if they are willing to put EFFORT into making sure things are correct that are handing to the customer, whether it's the food or the check. Just like when I have not received utensils, the *SERVER* should be the one to see this and either tell the hostess or go to get utensils themselves RIGHT AFTER the drink order has been taken, NOT LATER, because it will more than likely be forgotten then.
I remember one time at Chili's, some customers that were at another booth across from us received their food and I heard the server say to them "They didn't give y'all utensils" or something to that affect. Anyway, that's not putting effort to make sure customers have what they are supposed to have. That's bad when customers receive their food and the server doesn't even notice they have NOTHING to eat with or at least a napkin if they are eating an entree that doesn't require a utensil. Sure, it's NOT FAIR that the server has to basically not work as a team by getting utensils, but, it's either have a great tip and a happy customer or a pissed off customer and a lowered tip. At the same time though, the server is sort of working as a team by noticing something that is forgotten, which IS the WAY IT SHOULD BE. It should be that way for EVERYTHING-the check(double checking the management as well as pressing wrong buttons), food-making sure everything is correct that can be SEEN, and utensils-making sure customers have utensils. Sure, I'm NOT perfect and NO ONE is, but I'd at least make an EFFORT to PREVENT THESE THINGS. Coorslite seems not to want to TAKE AN EFFORT to make sure she's charging the correct amount. At least make an EFFORT to prevent some of these things, I mean really, for almost 2 weeks coorslite overcharged people, that, to me, is just plain RIDICULOUS and VERY PREVENTABLE as well as just plain LAZY of her. It's NOT an HONEST mistake, it's just not checking over her work, which is TRULY NOT DOING HER JOB.
"Stop preaching to people that do this everyday and make money by doing thier job!"
Well, you overcharged people, so you didn't do your job by taking an EFFORT to PREVENT those overcharges, so STOP PREACHING to me that you do your job, when you DON'T and DIDN'T for almost 2 weeks.
"You have to change everything about your order."
NOT everything, MOST things, but NOT everything. I've ordered Jambalaya entree for instance without ANY specifics or changing ANYTHING. It is RARE for me to do that though.
I CAN'T help my tastebuds. I can't help I don't like tomatoes or pickles. I enjoyed my hamburger at Chili's last friday *MY* way. If I got it off the menu like the way Chili's serves it, I would have not cared for it as much. I can't just like something "as is" most of the time, so what the hell is wrong with that? Is it because servers don't want to actually *WORK* for their money? I think it is, it's called LAZINESS. Servers would rather get just 20%, than 25%, not to work as hard or they'd rather get the 25% and do much of nothing for it. I have EVERY RIGHT to order it the way I like it, UNLESS, a menu would say no substitutions or something like that, otherwise, I can have things the way I like them. You are acting like I order things specifically on purpose, which I WISH SO MUCH, that I liked things the way they are exactly on the menu, but I don't, I just don't. |
coorslite
New member
Username: coorslite
Post Number: 250
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, March 15, 2006 - 10:17 pm: |
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shut up |
steadyservin
New member
Username: steadyservin
Post Number: 36
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 16, 2006 - 01:57 am: |
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My seniments exactly. |
tipqueen
New member
Username: tipqueen
Post Number: 2
Registered: 03-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 16, 2006 - 11:28 am: |
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ditto.... SHUT UP LORDS!!!!!! |
bluediamond4541
New member
Username: bluediamond4541
Post Number: 28
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 16, 2006 - 12:55 pm: |
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Lords,
Does your husband ever tell you to calm down, that it isn't that bad, when you get all upset and mad over these issues you have with servers, or does he agree with everything you say? |
steadyservin
New member
Username: steadyservin
Post Number: 38
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 16, 2006 - 01:24 pm: |
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The poor guy probably goes along with it. He's probably so brow beaten that he's a shadow of his pre-Lords self. I waited on this one couple and the lady was being a bitch. She thought that our tea wasn't sweet enough. I offered her another drink instead and she said she wanted a tequila sunrise. I said that I could only substitute another non alcohlic beverage. She asked why. Although I was teetering on the edge of the weeds I gave her the reason, which I should not have to repeat because it's obvious. She asked for the manager. I alerted management and went to take care of my other tables. After visiting the table, my manager said "She's from camp WannaFreebee." I gritted my teeth and returned to the table with the glass of water she ended up with. Her and her man finally ordered dinner. This chick continue being obnoxious. Long story short, even though her man didn't stop her from making an idiot out of herself, he compenated me monetarily out of her sight for the way I handled her. Maybe Lord's man is like that. I've also had a guest tell his wife to shut up. |
vozveratu
New member
Username: vozveratu
Post Number: 552
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 16, 2006 - 02:03 pm: |
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Ahh man, you opened a can of worms. We have customers come in with friends who act like jerks and sometimes I wish the friendly couple would just tell their friends to shut the hell up. That would be sooooo nice.
Unfortunately, these friends probably don't go out to eat often with the snobs and don't say anything. That makes me believe they are as bad as the snobs acting like jerks.
Oh well, nature of the business. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 659
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 16, 2006 - 11:26 pm: |
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bluediamond4541
"Does your husband ever tell you to calm down, that it isn't that bad, when you get all upset and mad over these issues you have with servers, or does he agree with everything you say?"
Sometimes he says calm down, MOST of the time he AGREES with me. He's waiting too to get my order right or get missing utensils or an overcharge taken care of, or whatever. WHO wants to wait long to leave when they are ready to go? I know I don't, my husband doesn't, and my mom even said she hates it when the server take a long time to get the check and ring it up. When a person is overcharged, it sucks and it's nice to hear an apology, but MOST servers DIDN'T that overcharged me, which to me PROVES they may have done it on purpose possibly. NOT every instance was done on purpose, but some may have been.
What calms me down is a server that acts *CARING* by apologizing and by taking care of the problem as soon as possible. If the server doesn't apologize, it hurts my feelings to see that they don't CARE that they would have STOLEN from me and that they don't CARE I'm WAITING LONGER to leave. To me that shows how that server is a JERK not to say their sorry. I couldn't fathom not apologizing if I was a server and apologized when I made MANY, MANY, MANY mistakes at the donut shop. I can see mistakes happening, it gets me mad when SOME of these mistakes are PREVENTABLE by servers double checking what they are handing to you. Like a server a few months ago that charged me $4 for bacardi and $4 for a pina colada, which I ONLY ordered a pina colada, which I've gotten there serveral times and it was only $4. She told me it was a mistake and apologized. That COULD have been PREVENTED if she would have taken a minute to READ what she was handing me, instead of just RUSHING to give me the check, which at the time, I was still drinking my drink, so we didn't ask for the check, but we did acknowledged that we didn't want any dessert, which makes sense to bring the check, but she still could have checked what she handed to me. Servers don't want to take the EFFORT to PREVENT these situations. They want to take the shortest way out possible, instead of the LONGER way which is double checking your work. |
steadyservin
New member
Username: steadyservin
Post Number: 39
Registered: 02-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, March 17, 2006 - 02:00 am: |
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Lords, it really doesn't make sense for a server in the chains you frequent to purposly overcharge you because 9 out of ten the money still has to be accounted for at the end of the night. If you are overcharged the server doesn't get to keep the money. |
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