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Tipping.org Forums * Tipping Forum * Archive through October 12, 2007 * Life of a Pizza Guy < Previous Next >

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bobbin
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Username: bobbin

Post Number: 1
Registered: 07-2007

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Posted on Monday, July 23, 2007 - 01:02 am:   Edit Post Print Post

Ahh...the pizza guy...that overlooked member of the tipping community. Granted, we do get a higher salary than most waitstaff members (minimum wage, actually). We also get a slight payout per run from our store. However, I must add that the full delivery charge you pay for does not go to the driver, in most cases. I'm personally not sure why all the fee does not go to the driver, but that's corporate America at it's best, I suppose.

The purpose of this post is tipping however, so let me focus on that. In my area, many people seem to not realize that they are supposed to tip the pizza guy. After all, I'm using my car, my gas, and paying for my insurance, to drive across town, through traffic, to bring you a pizza.

There are expenses that my one dollar cut of the delivery fee and my minimum wage salary do not cover. Actually, that doesn't cover most of my expenses.

Cars are expensive to maintain, especially when you are putting a lot of miles through town on it. Everything from tires, oil, gas, brakes, CV Axle/Joints, to washing the car, wiper blades. And lets not forget insurance. Try calling your insurance company (if you own an auto), and telling them you deliver pizza for a living. If they will still cover you, you're going to pay extra for it. Oh, and lets through in the car payment itself.

Hmm...seems to me everyone pitching in a dollar or two wouldn't be that bad. Believe me, if I could average two dollars per delivery, I'd be just fine. As it is, I'm lucky to pull fifty cents per run on average. Woohoo.

Oh, and lets not forget the scammers. That is, people who take advantage of the fact that there is no manager present at the point of sale, and trying to get their pizza free. I had a good example of this tonight. A lady called my store and attempted to pay with a credit card. The card number she gave us was declined, so she agreed to pay cash. I get to her door, and she tells me she paid with her card, takes the food, and shuts the door in my face. I call my manager, who tells me what happened with her card (up untill this point, I had no idea about the card issue). She would not answer her phone when the manager tried to call her back, and would not pay me for the food. woohoo. Free pizza for her. Lost money for me. And this is not unusual. Oh well, I guess that's enough complaining from me at the moment.
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bistroy
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Username: bistroy

Post Number: 327
Registered: 01-2006

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Posted on Monday, July 23, 2007 - 01:09 am:   Edit Post Print Post

I hear you, but just wait for the trolls to say something like, "Well, if you don't like it, get out of the business."
[img]http://top100.kontraband.com/files/top100/1704/cdumper2.gif[/img]
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nuvola09
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Username: nuvola09

Post Number: 652
Registered: 11-2004

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Posted on Monday, July 23, 2007 - 11:51 am:   Edit Post Print Post

Wow, I had no idea people were that sleezy when getting their pizza delivered.
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bobbin
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Username: bobbin

Post Number: 2
Registered: 07-2007

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Posted on Monday, July 23, 2007 - 03:13 pm:   Edit Post Print Post

Heh...let the trolls troll. I do a job I ENJOY. I wake up and LOOK FORWARD to going to work. Perhaps, if the trolls were happy individuals, they would not bother to write. But, they are more than likely unhappy folks stuck in a dead end job with no chance of advancment who hate their work.

Ah well. I'll just live with the fact that my IQ is much higher than theirs, and the fact that I'm content with my life. Poor them.
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nunez3
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Registered: 12-2005

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Posted on Tuesday, July 31, 2007 - 01:58 pm:   Edit Post Print Post

Bobin..Sorry about your bad experiences..I can guarantee if you deliver to my home, you will be tipped generously, AND my pizza paid for. Couldn't this woman be reported for theft? Some people....If she ever orders from your establishment again, she has balls for sure.

I know there are a lot of stingy ***ks out here and you definitely provide a great service.

(Message edited by nunez3 on July 31, 2007)
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bobbin
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Post Number: 10
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Posted on Tuesday, July 31, 2007 - 04:15 pm:   Edit Post Print Post

It's a time vs money thing. If I report it as a theft, I'm going to lose out on more money dealing with the cops when I should be working.
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vitalryan
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Username: vitalryan

Post Number: 196
Registered: 03-2006

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Posted on Tuesday, July 31, 2007 - 10:46 pm:   Edit Post Print Post

Thats when you leave a present on her door or car.

I can't believe you would only like $2 per delivery... jesus, I couldn't imagine not giving someone $5 to drive over and deliver something to my freakin house.

I'll tell you though, I sure as hell would remember the non-tippers.
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bobbin
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Post Number: 11
Registered: 07-2007

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Posted on Wednesday, August 01, 2007 - 07:05 pm:   Edit Post Print Post

Oh, I do. I remember them well. They tend to get cold pizza. If I leave the store with two orders, one to a known good tipper and one to a known non-tipper, guess who gets theirs first?
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vitalryan
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Username: vitalryan

Post Number: 197
Registered: 03-2006

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Posted on Wednesday, August 01, 2007 - 08:58 pm:   Edit Post Print Post

My god, actually, non-tippers for delivery is like a pissed off tipped employees dream.

Just you, in private, with the customers food. No camera's or anyone. I'd rub my cock all over their pizza crust. And if they continued to keep stiffing, it would only get worst from there, lol.

How can people be such freakin idiots to stiff the delivery guy.
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bobbin
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Post Number: 12
Registered: 07-2007

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Posted on Thursday, August 02, 2007 - 01:13 am:   Edit Post Print Post

Heh...I've never gone that far with it, but look at it this way: If you piss off the delivery driver, that means he's already at your door. Which means he KNOWS WHERE YOU LIVE. hehehehehhe....two dozen eggs and one of those two-man waterballoon slingshots are great :-)
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bistroy
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Post Number: 333
Registered: 01-2006

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Posted on Thursday, August 02, 2007 - 04:11 am:   Edit Post Print Post

Sounds like this other crappy tipper database has gotten off to a good start, no?
[img]http://top100.kontraband.com/files/top100/1704/cdumper2.gif[/img]
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renaissance2k
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Registered: 08-2007

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Posted on Thursday, August 02, 2007 - 08:04 am:   Edit Post Print Post

When I was ten years old, my mother ordered a pizza for everyone and she gave me money that amounted to the price of the pie plus less than a dollar worth of tip.

The driver took the money, counted it, and screamed something at me in Italian before storming off to his car.

I typically give a $3 tip, which isn't very much but usually amounts to 25% of the order. I completely sympathize with a driver having to pay for maintenance, gas, and insurance to do his job properly, all because pizza joints want to plaster "FREE DELIVERY" all over their promotional materials. It's a business expense, and it should be covered by the restaurant owner, in my opinion, but since it isn't the majority of the time, I don't mind doing what's expected.

I do think, however, the other delivery guy was a bit rude. It wasn't my money, and even if it was, do you think a ten year old understands the way franchise owners try to cut corners with operating costs?
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bobbin
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Posted on Friday, August 03, 2007 - 01:51 am:   Edit Post Print Post

Well, it's just good customer service not to be rude, whether they tip or not. Who knows, maybe they have a friend over who will see you being respectful, and order themselves, and tip well. But what I say in my car when I leave is my own buisiness :-)
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vitalryan
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Username: vitalryan

Post Number: 198
Registered: 03-2006

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Posted on Friday, August 03, 2007 - 11:16 am:   Edit Post Print Post

I don't agree bobbin, people just don't work tht way.

Unfortunately, most people ar selfish. "Wow, I never tip and the pizza delivery guy is always so nice and shows up with a hot pizza." That's not explaining anything other than telling people that tipping is completely unnecessary. If everytime they ordered a pizza, and didn't tip, and the pizza was always cold and for some reason they had eggs on their door, that night, they would start to get a clue.
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kelly
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Post Number: 33
Registered: 05-2007

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Posted on Friday, August 03, 2007 - 07:50 pm:   Edit Post Print Post

Vitalryan,

You are correct that if they always got cold pizza and eggs on their door that night they would get a clue. And they would undoubtedly share that clue with your boss and the police. I would in their place. What you can do privately to make yourself feel better is one thing - assuming you don't get caught. But if you try to give a customer a clue in that manner, they very well may beat you over the head with it.
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bobbin
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Posted on Saturday, August 04, 2007 - 04:37 am:   Edit Post Print Post

I'm more worried about loosing their business completely. There are a number of competing pizza shops in my area, so the customer has plenty of options.

Kelly is right to assume that they will call your boss. Where I live, this is common. Mostly, they just want to get their next order free, so they call to complain about something. My boss knows by now that I'm not going to do anything to upset the customer, so when they call on a delivery I made, it usually turns into saying they got the wrong pizza or some other nonsense.

And naturally, when you have to take a free order to someone, you don't get a tip. Which always struck me as odd. You're getting free pizza. Can't you afford a couple bucks for the poor fella bringing it to you?
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vitalryan
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Username: vitalryan

Post Number: 200
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Posted on Saturday, August 04, 2007 - 08:30 am:   Edit Post Print Post

bobbin, you are a trooper my friend. I don't get it, but thats ok.

Jerkoff customer doesn't tip, you work for free, and you still want his business. Well, good for you, I guess.
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nvksmt
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Registered: 08-2007

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Posted on Thursday, August 23, 2007 - 03:26 am:   Edit Post Print Post

Ok my take. First off the guy who screamed at you in Italian about your tip thought you took his tip. I've seen it many times. I'm now a server. Used to be a pizza guy for a couple years, then a manager (GM) of a pizza place for a couple years. Then got fed up with the hours and pay of managing and became a server.

Anyway, in delivery I saw kids steal tips all the time. They'd come to the door with $19 for an order that was $15.90, ask for the total, and give you $16. Now why did they have the extra $3? Obviously their parents gave them it to tip you, but they kept it.

I'm not bitter. I made a lot of money delivering, but I promise this happened alot.

I can also say the delivery man gets shafted way more than the server does. The difference is I made $6/hr as a delivery man, plus $1.50 per del (or $0.28 per mile depending on the location) and getting shafted on tip worked out ok still. I'd get stiffed one out of ten deliveries. It still worked out to about three bucks per delivery, so it was cool. But as a server I get no tip on about one out of 1000 tables. It happens, but its VERY RARE.

Frankly, as a driver, I made roughly $200-250 per week on a check *AFTER TAXES* plus $350-450 per week in cash. Yes it cost me $100 a week in car costs (routine maintenence plus gas), but averaging it out, it was roughly $550 a week in take home pay for the laziest job ever.

Now i've served, delivered, and managed. Honestly. Delivering pizza is the laziest job on the planet and i'd continue doing it if it didn't put 40,000 miles a year on my car.


Anyway, the store you work at makes a great difference in your tips. Work in a low income area and you're screwed. Work in a decent (middle!!) income area its ok. I find middle and high class houses to average out the same really. Middle provides a consistent decent tip, where high income provides great to nothing, still averaging the same.

Anyway, you should tip your pizza man at least $3-$6. They wear out their car and bring food to your house.

And also, they have much more risks, and car costs. And some shops really give them the shaft on mileage. All the places I worked or managed gave good rates, but they are wasting a lot of gas to bring you some food, so appreciate it please.

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