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meeulk
New member
Username: meeulk
Post Number: 2
Registered: 10-2005
Rating: 
Votes: 2 (Vote!) | | Posted on Tuesday, October 25, 2005 - 09:20 am: | 
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I've just started working (again) as a server for supplemental income. I work in a fine dining establishment. Does anyone have any suggestions on how to increase tips? I've read some things online about doing silly things like drawing smiley faces on your check or writing the weather on the bill. Both can be incorporated into a busy shift... along with squatting down at the table to talk to the customers on their level. I guess it's worth a try, but does anyone have anything they do personally? All suggestions are welcome! I'd like to up my income! Thanks! |
vozveratu
New member
Username: vozveratu
Post Number: 476
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 25, 2005 - 10:10 am: |
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Be extremely friendly, read your tables before doing some things like drawing smiley faces or squatting down. Some people like it, some people will think your a nut.
The biggest thing is to increase PPA and know when to do it. I know this sounds bad, but the tables you think will tip big, sell them on stuff that will increase the check average. Those who are complaining about stupid stuff and being difficult, greet them, feed them, street them.
Good luck! |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 61
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 25, 2005 - 01:34 pm: |
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Here's what works for me:
1) The squatting down thing sounds stupid but it works for me within reason. For instance, with small children (eye level) and really old people (easier for them to hear me).
2) Never rush. Seriously, no matter how many other things are going on, once I am at a table they have my undivided attention for however long it takes them to communicate.
3) Make them laugh. Easy to say, harder to do.
But if you can naturally inject a little humor it goes a long way. When I have an all male table I will usually pick out one of the guys to tease.
5) With mixed genders, be nice to the men but pay special attention to the women. I don't know why this works but it does.
4) Cultivate regulars. That's guaranteed cash on slow nights and it will make your busy nights less stressful. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 435
Registered: 01-2005
Rating: 
Votes: 4 (Vote!) | | Posted on Tuesday, October 25, 2005 - 08:05 pm: |
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meeulk
"But does anyone have anything they do personally?"
I am not a server, but as a customer I tip better if the server apologizes for a mistake. A waiter a Chilis one time brought me diet coke instead of dr. pepper, just because he said he was sorry(also acted like he was sorry) I tipped him better than if he didn't apologize at all. Sure, it's a minor mistake, but it's still nice to feel that the server cares that they've delayed your order.
I also feel, if the mistake is major such as a completely wrong entree, the SERVER is the person that should go talk to the manager about exactly *HOW* it should be handled by asking if the manager could comp something for the customer's inconvenience. DON'T wait for the customer to call the manager.
I also feel, if the server goes in order that requests come in, that the customer won't be waiting as long for things.
#1 rule that I feel will DEFINATELY increase your tips as far as being able to get the order correct is *REREADING* the order that was written down *BEFORE* bringing it to the customer.
This past weekend my husband and I went to Chilis. I had ordered extra fries instead of cinnamon apples, also 2 sides of bar-b-que sauce, and 1 side of mayonnaise. I also ordered a side of ranch, but I got that brought to me suprisingly. Well, this mean server has the GALL to ask "So what did you order?" She had written down the WHOLE order, so she was just TOO LAZY to reread it BEFORE bringing it to me. She made 5 mistakes with my entree.
1. Bringing it to me wrong to begin with.
2. Side of mayonnaise
3. 1 side of bar-b-que sauce
4. 1 side of bar-b-que sauce
5. NO extra fries and cinnamon apples
These were ALL OBVIOUS mistakes. This was NOT like onions on a burger that would be hard to see, these things a server can see very easily. She didn't apologize for these mistakes either.
She also made another mistake. I ordered a margarita appox. 9:02p.m. which happened to be right before our food came out and it didn't get to my table until 9:35p.m. The server had came up to my table after we finished eating, which was 9:20p.m. and she had the GALL to ask "Someone didn't bring out your margarita?" I told her "NO, that I have been waiting almost 20 minutes." I am thinking in my head, "It's *YOUR* job to make sure that the drink comes out in a timely manner." Anyway, I got the manager and the manager told me that they were out of the shakers for the "Presidente' margarita." I also told the manager that she shouldn't have brought it out wrong and she told me that the server printed the ticket correctly as if to take up for the server almost. I was SO pissed. As, if the ticket printing is the ONLY thing that is important when taking food to the customer. The order should be used BEFORE taking the food to the customer as well as putting the order in correctly in the computer. WHAT good did it do to print the ticket correcly? It didn't do me any good, did it? The food came to me WRONG, that was the result.
I also feel that the bartender and the server should have had some type of *COMMUNICATION* as to let the server know that the margarita was going to be in a different glass. See, if the server was CARING, she would have went to ask the bartender about my drink like within 10-15 minutes, not wait about 20 minutes to come to my table to ask me if someone brought the drink or not. Even a simple note by the glass could have helped this situation. Since the bartender gets a tip out percentage, I hold the bartender responsible for not communicating. I also hold the server responsible for not checking on my drink. Communication would have helped possibly. She also had the gall to go to 2 other tables BEFORE even going to the bar as if she didn't care about my long wait. She was really mean. I seriously doubt that when she's the customer that she wants to wait a half an hour for a drink.
Think about it, if I order a hamburger and the server brings me a chicken sandwich, just because the cook messed up doesn't mean that the customer should have to REPEAT the order when the food arrives and that the server should put their *TRUST* into the cook for their tip. That server did, she got ZERO tip for being so uncaring of a human being.
See, as I had told her about the margarita taking about 20 minutes, I also told her that she brought the food out wrong and her response was "WHATEVER." I was thinking, what a bitch. Also when we ordered, I had told her about that we need utensils. This was approx. 8:30p.m. At approx. 9:02p.m. when I had ordered my margarita, I had REMINDED her again about the utensils. Well, anyway, when it was 9:20p.m. when I was telling her about my margarita taking almost 20 minutes, I told her that I shouldn't have had to remind her about the utensils. I couldn't believe that her response was "It's the hostess job." I KNOW it is, but I don't think the CUSTOMER should have to get their own utensils, that just SO RUDE of her. Even my husband agreed 100% to leave this bitch ZERO.
I mean, really, to have the GALL to ask me when my food arrives "So what did you order?" That makes the server look STUPID, VERY STUPID, when she wrote EVERYTHING I SAID DOWN, I saw her. I feel she could have taken 10 seconds to reread the order BEFORE taking it to the customer. This was NOT team work at ALL. Team work is to CATCH OTHERS MISTAKES BEFORE THEY GET TO THE CUSTOMER, which should be the ultimate GOAL, to ELIMINATE mistakes or make them RARE, NOT OFTEN. The server thinks that she only needs to print the ticket correctly and that she can just put her *TRUST* into the other workers, but that's just NOT TRUE at ALL!
Example: Let's say I am the server and the customer at a table hands me the check with a $50 bill. The bill is $10.00 total. I go to the bar to get change. The bartender is busy, so he hands me only $10.00, thinking it is a $20 bill. So, if I would take it to the customer, I'd look pretty dumb that I didn't realize that I was just handed the bartender a $50 bill. I would have to go back to the bar to get $30. The difference is here, that they don't have any order written down, it's all by memory. With food orders if they are written down, there's ALWAYS a way(unless the server loses the paper or didn't print the ticket correctly) to VERIFY if the order is 100% correct or not by REREADING the order.
My point is NEVER, EVER, put trust into your co-workers for your tips. TAKE CHARGE of your destiny and get it right, even if the cook didn't. This way your tips WILL be better more than likely if you get the order 100% correct.
It's like a school project. If I am in a group of 4 people and the other 3 people all put their trust into just me for the grade. Then, it's possible that they may ALL get an *F*. But, if they all worked as a *TEAM* together checking over each others work, then they'd maybe at least get a *C, B, or A*. They may be the blame for the *F*, but I would tell the other group members, "Look it's NOT my fault that I didn't get ANY input or double checking from ANYONE else."
I understand in school people have more time, but if you want to get a good tip, get the order CORRECT.
As far as drawing smiley faces, that just doesn't make a difference to me. This particular server wrote "Thanks." Do you honestly think I CARED about her tip after waiting a half an hour for a margarita and my order having been messed up? NO WAY did I care if she wrote "Thanks."
I just feel, be NICE. Even if the customer is WRONG, just be nice and NEVER ARGUE with a customer. Just get the order right, don't argue, even if they did say "With onions" and now they don't want onions. It's not fair that they lied, but arguing is DEFINATELY NOT going to give you a good tip.
Double check the bill also. Don't put the responsiblity on the customer to catch a mistake. Also, definately apologize for something like that.
My point is rushing will NOT get you a good tip because I know when I rush, I actually make more mistakes. I think MOST people tend to be like that when they rush. I'd rather the server take 5 minutes more to get something to me 100% correct, than for me to have it WRONG. That's my HONEST answer. |
ranjer764
New member
Username: ranjer764
Post Number: 280
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 25, 2005 - 10:57 pm: |
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Well , gee , that makes it all better. Meeulk ... the biggest mistake you can make is to read one thing that this idiot posts. Her "honesty" would make the Pope throw up his hands.
"Honestly"? Be efficient, timely, and organized. Exhibit genuine care and concern for your guests' dining experiences. Focus on giving, and the tips will take care of themselves. Know that everything balances out in the end, and be yourself in all instances. |
crabbycabbie
New member
Username: crabbycabbie
Post Number: 24
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 25, 2005 - 11:11 pm: |
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As you might guess my schtick was story telling..I had a million of them for every occasion but that wasn't my only secret to getting good tips while driving a cab
When I first checked in and was assigned a cab I set the radio to the station for whatever sporting event that happened to be going on that day...another button would change the channel to a country station...another button went to rock and so on...whoever I got if they were riding with me for any length of time was asked if they wanted something in particular and with a press of a single button they got it(they of course assumed that I myself was a fan of the same thing they liked since I had the radio set to the station right from the start..it created a connection between us)
One of the jobs we had to do was deliver newspapers to people who for whatever reason did not get theirs that day so early on in my shift I read the paper from front to back and therefore was well read and could talk about anything that was newsworthy they wanted to talk about
I didn't push people to listen to my stories...I usually asked them a question or two and if they seemed interested I'd launch into a short story and if they liked that then a longer one but sometimes it was they who wanted to talk and tell ME stories(those stories often got recycled by me to tell to the next person)
My last strategy was to give out cards with the company name and phone number on them to people who tipped well... I'd write my name and cab number on the back so they could ask for ME next time(during slow times I'd write my name on a hundred of these cards so for good tippers I had the card all ready to hand them as they left the cab)
The idea behind all these tricks was to create a connection between myself and the fare...the last thing I wanted was for them to think of me as a bus driver...I wanted them to like me and want to specifically ride with ME next time so I created an identity they would appreciate and would WANT to reward for making their ride pleasant
BTW This IS something that will surprise you...in my real life I can and have gone MONTHS without saying a single word out loud...I'm not shy or introverted I just would rather not talk but I can be articulate and even some say charming if I need to be |
ranjer764
New member
Username: ranjer764
Post Number: 285
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 25, 2005 - 11:16 pm: |
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cabbie ... I'd wager that alot of posters here can be really introverted in the "real" world. Message boards allow people that are not big "talkers" to be heard.
I agree with you about making a solid connection with your customers/fares. It's critical to long-term success.
My husband is also a storyteller ... he seeks out weird stories that happen all over the place just so he can relay them. They're even funnier when they happen to him! He's never at a loss for "material". |
shelby
New member
Username: shelby
Post Number: 15
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 02:13 am: |
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lords dont you eat at chili's alot? do you think the bad service and the manager taking up for the server was a sign that they remember you and dont like you? |
pokervixxen
New member
Username: pokervixxen
Post Number: 41
Registered: 06-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 07:03 am: |
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I pack around about two packs of trident gum, and put pieces in the check presenter. We're a garlic themed restaurant, so my customers get a little chuckle right at the end, right when they're about to pay. The mints at the host desk are those cheapie "Starlights" so the piece of gum adds a personal touch.
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linda
New member
Username: linda
Post Number: 239
Registered: 02-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 07:34 am: |
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Meeulk,
You mentioned that you are working in "fine dining".
That's a plus to start....because I would believe that most of your guests will tip appropriately (percentage wise) as long as you do your job right.
Watch the other seasoned good servers where you work. You can learn alot from just watching what they do and how they interact with your guests.
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vozveratu
New member
Username: vozveratu
Post Number: 477
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 07:45 am: |
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Good point, Linda. Not only do you want to impress your customers, but you also need to work on your fellow employees. Don't complain about sidework, ask lots of questions about the restaurant and get to know them. Nothing sucks more than having the desire to work at a restaurant and get the cold shoulder of fellow co-workers. Makes it hard on you to do your job. |
meeulk
New member
Username: meeulk
Post Number: 4
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 11:36 am: |
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Hi all,
Most people do tip well in my restaurant, and I guess some people tip 15% regardless of sevice. There may be no hope for increasing tips for those types. I think it just bothers me when a I know a table has been given great service and everyone else is tipping 20%, but this table doesn't. I always wonder what I could've done better. Keep the ideas coming! I'll keep them all in mind! Thanks!
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linda
New member
Username: linda
Post Number: 240
Registered: 02-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 12:17 pm: |
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meeulk,
I serve at a family restaurant. Alot of guests undertip and everyone gets stiffed despite very good service.
But we can turn our tables quick and enough...to help make up for the low or no tips.
"Lords" was probably at your table...and you brought her a refill without asking her! (;-))) |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 436
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 12:36 pm: |
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shelby
"Do you think the bad service and the manager taking up for the server was a sign that they remember you and dont like you?"
A DIFFERENT LOCATION! The one I usually go to is boarded up still from Katrina. I had to travel to go to a different location. MANY restaurants have STILL NOT opened yet, have limited hours, and a limited menu. So, NO they don't even KNOW ME. I have NEVER been to this location before in my life. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 437
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 12:59 pm: |
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shelby
I also want to add that the manager I had talked to from the location I usually go to was a man. This manager was a woman. I also NEVER have had that server either. |
ranjer764
New member
Username: ranjer764
Post Number: 287
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 26, 2005 - 09:47 pm: |
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glad to see you're spreading peace and goodwill "lords". It's SO good to have someone as supportive and understanding as you dining at various locations and giving your valuable advice. Whatever would Brinker International do without people like you to set them straight? |
shelby
New member
Username: shelby
Post Number: 16
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 30, 2005 - 02:58 am: |
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lords: OF COURSE it was a different place where NO ONE knew you...that fits right in with the story right? RIGHT? so sorry i must yell like you to get attention
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shelby
New member
Username: shelby
Post Number: 17
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 30, 2005 - 03:01 am: |
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oh and lords i eat out every day; on odd numbered days i eat at applebees ALWAYS A DIFFERENT LOCATION OF COURSE!!!!!!!!! then on even numbered days i eat at chilis BUT I AM NOT FAT! I AM UNDERWEIGHT!!!!!!!!!! i weigh 21.67483 pounds right now and in 6th grade i weighed 21.736453 pounds so dont call me FAT!!!!!! |
ranjer764
New member
Username: ranjer764
Post Number: 301
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 30, 2005 - 08:05 pm: |
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shelby ,hahahahahaha. Thanks for putting this moron in her place. I wish her "place" was on another planet. |
ranjer764
New member
Username: ranjer764
Post Number: 302
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 30, 2005 - 08:10 pm: |
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oh, and "lords" , you have no knowledge and no authority to advise us on how to earn our money. I CLEARED over $25,000 last year after taxes. How much did you say you earned? And ... oh yeah ... how much income are you bringing home now? |
crabbycabbie
New member
Username: crabbycabbie
Post Number: 31
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 31, 2005 - 04:17 am: |
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ranjer764
On some days I had almost 50% "personals"(calls for a ride where they ask specifically for ME...even if they had to wait a while)...they seem to like my stories...I doubt I'll ever run out of material(I think I'm a weirdo magnet)...there was one New Year's Eve where I think If I felt like it I could write an entire book about what happened on just that one night
BTW ALL my stories are of things that happened to ME...us drivers often got together and shared stories(some of those stories none of you guys would believe) but I don't tell those stories(one female driver had a drunk man get in her cab with a eight foot long python...he fell asleep in the backseat and the python decided to say hello to the driver) but that's HER story and I don't tell it |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 66
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 31, 2005 - 08:34 am: |
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crabbycabbie:
I love your cabbie stories. I am a little taxicab phobic and you make me feel friendly towards cabbie drivers again. Have you ever thought about putting all your stories together in a book? |
ranjer764
New member
Username: ranjer764
Post Number: 308
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 31, 2005 - 06:51 pm: |
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I think that's a great idea ... Cabbie Chronicles. It would make a great read, and I would buy a copy Keep em' coming, cabbie.
Incidentally, whatcha doin now? Just curious. You may have already mentioned, but please refresh, ok? |
crabbycabbie
New member
Username: crabbycabbie
Post Number: 32
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 31, 2005 - 06:59 pm: |
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whateveryouwant
Thanks
I started a thread that might make you a bit more paranoid about cabbies again...they all aren't as sweet as me
: )~ |
crabbycabbie
New member
Username: crabbycabbie
Post Number: 33
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 01, 2005 - 12:44 am: |
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Crap!
I started a VERY long thread about what NOT to do when getting a cab with lots of stories and it disappeared!
Did i violate some rule here or just mess something up?
Whoever runs this board can you find it or is it gone forever?
Oh and ranjer I now sell things online...as a kid I went to a million auctions(real life auctions) and bought up all the old comics and old books and magazines I could find...I now have a three bedroom apartment with one room completely full of all the stuff I collected...I also go to auctions to get more but just from what's in my apartment now I could live on for the next ten years(and live VERY well) selling only those things
At first when I began I'd ask anyone who bought from me what they collected and what they really wanted to find and when I go to auctions I mostly just buy those things since I already have a buyer for them...besides paper materials I also sell old records and I've been thinking of getting into gold coins since for some reason in my area you can buy them very cheaply and they almost always sell very high online(we're talking 10X the buy price...don't ask me why)
Anyway I'm doing this because the only two non farm jobs I ever had I got ripped off doing them...I figure if I'm gonna work for a bastard of a boss it might as well be me |
ranjer764
New member
Username: ranjer764
Post Number: 330
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 20, 2005 - 10:37 pm: |
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crabbycabbie ... you have the most fun job ever. I truly envy you. I admire your foresight and vision. We have a few things around, not sure of their value, but they're valuable to us. |
jammie
New member
Username: jammie
Post Number: 861
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 21, 2005 - 05:57 am: |
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meeulk, I'm coming in late on this one, but here goes.
Looking neat and put together helps too. A server just looks more appealing when they are all ironed and not dishevelled. Even in non fine dining establishments. Who wants a server with last weeks special on their apron? Being kind helpful and easy going is a nice touch to make the guest feel relaxed. |
roxy77
New member
Username: roxy77
Post Number: 3
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, November 24, 2005 - 06:21 am: |
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Remember your customers. Introduce yourself, try to get their names, use their names, remember their names. Every time they come in, they will tip you a little better. You'll definitely be making significantly more money per shift after 4 months and good tippers will request you.
Never say no. If you can possibly avoid it- do not say no. I worked the bar at a four star restaurant in a casino. One patron asked for "munchies", which we don't have. I asked the other bartender to cover the bar, went downstairs and across the casino to the employee lounge and got them a bag of chips from the vending machine. They were wowed- and so were the 10 customers that witnessed it.
Care that they have a good time. Obnoxious customers give you more opportunity to impress than easy customers. Not only is there more of a chance to fulfill their extra requests, but these people are most likely to be accustomed to impatient servers. Even if you want to stab them, be kind. You can't guess who's going to tip well. Not by dress, by race, by age, or by demeanor. Even if you have a 70% accuracy rate in your guessing- prejudging a customer is disastrous.
Don't hide from mistakes. If they're your mistakes, fess up. If they're the kitchen's, try to take the blame. Never pass the buck- it looks awful. If the food is taking forever, try not to hide in the kitchen. Approach the table before they approach you. Communicate with them. Buy them a drink if you can.
Get their first round as fast you possibly, possibly can. If you blow it here, you're going to be making up for it for the rest of the meal. The first drink is critical.
Check back for satisfaction and show your face as often as possible, lest your table ends up sneaking tips to your busboy instead of you.
If you get stiffed or get a crummy tip- suck it up. Chances are you're getting enough generous tips to even it out and it's really demeaning to have to argue for your tip. It's wildly unprofessional as well as demeaning. Let it go. It might even be a mistake. Don't assume that they'll stiff you again, next time. Always give phenomenal service. |
bikerbitch
New member
Username: bikerbitch
Post Number: 2
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, November 24, 2005 - 03:16 pm: |
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Lords, why do you even bother to eat out? It must be an extremely stressful situation for you. It should be a time to enjoy the company that you are with. To enjoy a nice meal.
Life can be stressful enough, why do you worry so much about silly things? There are people who have lived through devastation and lost everything. And you freak out because a server didn't bring you a condiment? And, you check your watch to the minute to see what time you get your food???
There are people that weren't able to eat or drink what they wanted for days, even weeks. What a lucky person you must be, unfortunately you are too selfish to know it.
God forbid, you don't have a real tragedy to deal with someday. I don't think you will be strong enough to handle it. I feel very sorry for you. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 470
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, November 24, 2005 - 11:19 pm: |
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bikerbitch
"To enjoy a nice meal."
HOW do you ENJOY your meal if it's REALLY messed up? I know I CAN'T. I get pretty pissed if there are a LOT of mistakes. If it's like 1 missing side of ranch, that's not going to make me really mad, it's things like a WHOLE lot of mistakes or a completely wrong entree that gets me really mad. It also gets me mad if the person doesn't have the decency to at least say "Sorry." I just don't get that, as if they don't care about their income you know. I couldn't fathom not apologizing for a mistake, just to be NICE, even if it wouldn't be my fault.
"Life can be stressful enough, why do you worry so much about silly things?"
It may be silly to you, but it's NOT your food, so OF COURSE you think it's silly. It's NOT YOU that has to wait longer because the server pressed the WRONG button so you can't eat with your guest.
"And, you check your watch to the minute to see what time you get your food???"
NOT everytime, but sometimes I do. I want to know HOW to tip. I want to know WHY my stuff is taking longer than necessary, is it because of the cooks, is it because it's busy, and is it because the server decided to buss a table and go to 2 tables before putting my order in? I want to know WHAT KIND of tip they deserve? Like if a bartender that stops to chit-chat BEFORE making a mixed drink that someone ordered. I don't respect people that make "PLAYTIME" before their job. I NEVER treated people like that. When a customer came into the donut shop, if I was talking, I'd INTERRUPT the conversation by saying "HOLD THAT THOUGHT." I would put the CUSTOMER first, which was my JOB. That is how it SHOULD be, not to make a customer wait, because I know I don't want to wait when I'm the customer. I treated others as I had like to be treated when I am the customer. Sometimes I'd be able to talk and work at the SAME TIME because I had to put together donut boxes. So, that is the times when I'd talk. Selling products was MY job, NOT to play around. If I was cleaning, sometimes I'd have time to talk to. Sometimes, there wasn't something to do every second, but I did put the SALES of the store FIRST, NOT chit-chatting. |
jammie
New member
Username: jammie
Post Number: 865
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, November 25, 2005 - 12:42 am: |
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lords, you would have flipped if you at my bar wed night. We were soo busy, one of the busiest flying says of the year. We had em 3 deep at the bar. I would grab 3 orders at the same time, and make all 3 at the same time. I really didn't know who got there first, or third. I ran my butt off and did the best I could. None of my guests complained or got mad. Plus I had people already sitting, when they needed a drink I fit them in the mix.I know you wont agree, but if I can make 3 or 4 drinks at the same time it does save time. I had about 6 people drinking grey goose vodka, the bottle is in the center well. Which means its not right in front of me I have to take about 8 steps to get it. So I may as well get all of my goose drinkers in one swoop. They saw me running like a lunatic. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 472
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, November 25, 2005 - 01:40 pm: |
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jammie
If you made 6 drinks, then you made the first customer wait longer to make all 6 drinks, think about how UNFAIR that really is? So did the second, third, fourth, and fifth people waited LONGER for their drinks. Why you didn't just bring the vodka to whereever you were instead of walking 8 steps? It's not like a coke dispenser where you can't move that, you CAN move a bottle of vodka. The only way I can see that you can't is if it's connected to something, but that's it.
"I really didn't know who got there first."
I would have ASKED, because one time at the donut shop I was doing drive-thru by myself because I was working from 2p.m.-10p.m. which was always by myself. Anyway, 2 sets of groups came in. I went to the closest ones that were sitting at the counter, the other people were sitting at the booth. This lady at the booth said "We were FIRST", just like that. I told her I was sorry, but that I didn't know "WHO" came in first. Anyway, I truly SHOULD HAVE ASKED FIRST *WHO* came in first. So, WHY didn't you ask first before getting people's orders, just out of curiosity?
"I can make 3 or 4 drinks at the same time it does save time."
It DOESN'T save the first, second, or third's customers time that may have been first, second, or third. Think about it, if Jane Doe is first, which orders a white russian with grey goose vodka. Joe Smoe orders the same. So does John Doe. So does Jack Doe. The first person that got there could have their drink made FASTER if you only concentrate on *THEIRS*. If you make all 4 people wait to make all the drinks, then hand them their drinks, is that really fair to the first 3 people. It's quicker in the grand scheme of things for you, but NOT for the *INDIVIDUAL* customer's wait.
Think about it, when you are at a fast food place, would it make sense to get the first person's money to ring up a coke(which is all they ordered), but then instead of getting their coke, the person decides to take the second person's order before getting your (1) coke? They end up getting the second person's coke at the SAME time, meanwhile you are standing there WAITING for the second people to order and pay. Do you understand that the RIGHT thing to do is to go in order? |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 79
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, November 25, 2005 - 02:05 pm: |
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I had resolved to never in this lifetime respond agsin to any post from Lords. But...here I go.
Lords, given your fixed idea about going in order at all times I'm just curious how you personally would deal with the following:
Busy week-end night and I'm seated with a party of eight. As they are still adjusting themselves I am sat with a party of two. This is just one of the many occassions when, as a server in a full service establishment it just does not make sense to "go in order"
I introduce myself to the larger party who was sat first, invite them to look over the drink selections and let them know I will be back in just a moment. I will then take the order from the two top, put their food order in the kitchen and deliver their drinks. This generally takes about three mins.
I am then free to spend as much time as the larger party requires. Yes, I have gone "out of order" but the result is always two happy tables.
If you stop to think about it for a min. you might see that there are times when going "in order" makes sense, and other instances where it just does not apply. |
teleburst
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Username: teleburst
Post Number: 1154
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, November 25, 2005 - 09:23 pm: |
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"I would have ASKED, because one time at the donut shop I was doing drive-thru by myself because I was working from 2p.m.-10p.m. which was always by myself. Anyway, 2 sets of groups came in. I went to the closest ones that were sitting at the counter, the other people were sitting at the booth. This lady at the booth said "We were FIRST", just like that".
Yes, some people are RUDE like that.
Doesn't make it right. |
jammie
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Username: jammie
Post Number: 867
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, November 25, 2005 - 09:23 pm: |
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lords, it was a complete freak show. The people were 3 deep at the bar, since at no time role call and attendance was taken. The customers didn't know who got there first either. I never made 6 drinks at once, maybe I didn't explain that well, there were 6 people drinking the same kind of vodka, at the same time. I had to put the bottle back after I used it because the other bar tender may have needed it also.
Sorry that's just the way it is in grown up land at a packed bar. Too bad if they had to wait for another minute or so. I have never encountered anybody that has been so upset about waiting for a few seconds or minutes. This was not an orderly situation, I had people standing all over the place trying to flag me down, there was not a line, or numbering system. If I were to ask who was here first everybody would have insisted that they were there first.Besides wouldnt that have taken away precious drink making time to figure who was there first? |
big_momma
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Username: big_momma
Post Number: 38
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, November 25, 2005 - 10:36 pm: |
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I went to Chili's for the first time in 20 years tonight and it was gross. It will be another 20 years before I go back. It was a really cheap meal if you like to eat that sort of food.
I ordered the steak fajitas and the food runner forgot the tortillas. When the waiter came back and I asked for the tortillas he was mortified and apologized all over the place! All I could think of was how pleased Lords would have been. If I'd bent over I swear he would have kissed my butt. It really wasn't that big of a deal.
It was pathetic. He had this fake smile and demeanor during the whole meal. Pleasant as hell, just totally fake. This is why I choose not to dine in chain restaurants. I dont' want to be waited on by a robot. This waiter actually seemed scared to displease us. That's just not right IMHO. We left a 20% sympathy tip.
He pissed me off at one point though, when he asked us if we wanted food boxed up to go while I was still eating and then he brought the check before asking if we wanted anything else. I got over it. Life's too short. |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 82
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, November 25, 2005 - 11:30 pm: |
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big momma:
Sounds like you got either a bad waiter whose already been told one more guest complaint and he's out, or a really new, half trained one. For some reason I've never been to a Chilli's in my life. Glad to hear I haven't missed anything. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 473
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 12:05 am: |
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whateveryouwant
You HAVE gone in order as far as greeting. I would have tried to get the party of 8's drink order. If they said they needed more time, then I'd go to the party of 2 to get their drink order and bring them their drinks. I'd say "I'll be right back" and go to the party of 8 to get their drink order. I would go get 8 drinks and bring them their drinks. Then I'd say I'd be right back and go get the party of 2's order and put it into the computer. Then I'd go get the party of 8's drink order as well as their drinks.
Even if the situation was that the party of 8 ordered their drinks when you greeted them, it's just ONLY FAIR. Let's say my husband and I are at the table for 2. If they came in first, then WHY should those 8 people WAIT LONGER for their drinks when *THEY* were seated FIRST? I have had one time where I had waited around 8 minutes or so for the waiter to arrive one time at Chilis. He apologized and said he had a party of 7, so that was why we were waiting so long. Anyway, I totally understood that. He even was the waiter that brought me a diet coke instead of a dr. pepper that I had ordered. He said he was sorry about that. I gave him 19% tip that time. You want to know why? It's because he apologized for the LONG wait that we had before we were greeted and that he said he was sorry for the wrong soft drink as well as EVERYTHING else was right. My point is, he did what was RIGHT. He finished with them FIRST BEFORE coming to us. It was NICE that he said he was SORRY. I can COMPLETELY UNDERSTAND when a HUGE PARTY can take up a WHOLE LOT of time. Especially if they were seated FIRST.
I just don't think it's fair if the party of 8 has to wait LONGER to get their drinks, because *THEY were SEATED BEFORE the party of 2. I think you should ALWAYS go in order unless it is a pizza delivery, because that is DIFFERENT because of traffic, accidents, weather, and stalled vehicles. Also, if a person delivers a pizza at one house that is by another, it really doesn't make sense to go 2 miles back just to go in order, where as with a few steps back in a restaurant DOESN'T COST MONEY or MILEAGE like pizza delivery does. The steps in a restaurant doesn't depend on the weather or traffic either, so that is the ONLY TIME I see that SAVING STEPS which WOULD be going OUT of order would work the BEST. In a sit-down type of restaurant WOULDN'T be, because that table that has 8 people are TRUTHFULLY WAITING LONGER for their drinks for NO REAL REASON. If they arrived FIRST, they should get served FIRST. Think of the 8 INDIVIDUAL CUSTOMERS that are WAITING PATIENTLY for their drinks. I say DON'T seat the party of 2 right away if a big party is seated. This way, the customers WON'T see a HUGE DELAY as far as how LONG they were seated BEFORE they got GREETED.
It's just NOT RIGHT that the 8 people have to wait LONGER for their drinks as well as their food if they order RIGHT when you greet them. If they arrived FIRST, whether or NOT they are a HUGE party, you SHOULDN'T make the party of 2 *MORE IMPORTANT* than the party of 8, when they AREN'T. That seems to be what you ARE DOING. Treat EVERYONE as EQUALS, meaning if Joe Smoe with party of 8 arrives FIRST, attempt to get their drink order FIRST. That is ONLY FAIR! Just because a party of 2 got seated next doesn't give you the right to make the party of 2 first, when they came in *AFTER* the party of 8. Think of all those *8* people that are waiting for their drinks LONGER than they SHOULD be, because they were seated BEFORE the party of 2 did. |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 83
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 05:12 am: |
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Lords, I am in no way going to make a negative comment about your response because I did ask you. I think that what you don't understand, and I promise I am not being sarcastic here, is time management as it applies in a restaurant.
The example you gave above is exactly the reason I am going to get a quick drink order from a 1 or 2 top before a large party. I am not going to have a table sit there without a greeting or drinks for 8 mins. That is unacceptable.
The example I gave was an actual situation I usually have on any given week-end. The other part of that is that I also generally have at least 4 other tables in various states of "neediness" at the same time.
Try to picture this. You are a server. You have six tables. Table one has just ordered dessert, table two is about 2 mins. away from needing refills, table three is ready for the check, table four is ready to be prebused and checked for dessert orders and tables five and six have just been double sat.
A server who tried to "go in order" would quickly become overwhelmed and none of the tables, except maybe the first table of the night, would end up satisfied. It's not about one table being "more important" than another. It's not about being "fair". It's not about "caring". My job as a server is to meet guests' needs in the most efficient manner possible. Going in order is just not efficient.
I am not saying this just to disagree with you. I have been a server not nearly six years. I have worked in a variety of restaurants. I am very good at what I do. I train both new servers and MITs. I'm simply telling you a fact: good servers don't "go in order" because it's poor time management.
Why not accept that and take it off the list you use to judge (and tip) your server?
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jammie
New member
Username: jammie
Post Number: 868
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 06:05 am: |
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Is Joe Smoe related to Jane Doe?
How about if they got married Jane Doe-Smoe? |
teleburst
New member
Username: teleburst
Post Number: 1155
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 09:11 am: |
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lords wrote:
"Blah blah blah BLAH blah blah BLAH blah blah blah blah blah BLAH BLAH blah blah blah BLAH blah blah BLAH BLAH blah blah blah blah blah blah BLAH blah BLAH blah
BLAH BLAH BLAH BLAH BLAH blah blah blah blah? BLAH.
Blah blah blah BLAH blah blah BLAH blah blah blah blah blah BLAH BLAH blah blah blah BLAH blah ME".
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porkrind
New member
Username: porkrind
Post Number: 47
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 09:23 am: |
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Based on this thread, I've come to the conclusion that if Lords had to use an elevator in any building with more than 2 floors, she'd have a stroke.
"WHAT? The ELEVATOR stopped at the 4th floor BEFORE picking ME up in the lobby? I pushed the button FIRST! That's so RUDE and UNFAIR!"
"Elevators should pick people up ONLY in the order the call button is PUSHED! It's the only FAIR way!"
(At this point, blood spurts from both eyes, Lords falls to the floor)
PorkRind
The Crunchy Other White Meat Byproduct
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 474
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 11:45 am: |
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whateveryouwant
"A server who tried to "go in order" would quickly become overwhelmed and none of the tables, except maybe the first table of the night, would end up satisfied."
That's NOT true that only the first table would be satisfied. Let's say that table 1 ordered their dessert first, which I went to put into the computer. Since table 2 didn't actually "REQUEST" anything, I would do ANY "REQUEST" FIRST. So table 2 gets to wait until the request on done. Table 3 states they are ready for their check as I pass by. So I take it out of my apron to give it to them. Then I'd go to table 2 to ask if they would like refills, which I would go get. I would go to table 3 to ring up the bill. I would bring table 1 their dessert. Then I'd go to table 4 to ask if they would like a dessert. Table 4 does want a dessert so I'd go put the order in. Then I would ask the hostess "WHO got seated FIRST?", as far as table's 5 and 6. Then proceed to WHICHEVER table got seated FIRST to get their drink order, which was table 5. I would go put into the computer and go get the drinks if they are something like soft drinks or tea. If they are something such as mixed drinks that take a while, I wouldn't go get them because the bartender needs to have time to make the drinks. Let's say table 5 gets 2 cokes. When I would arrive with the 2 cokes, right away I'd say "I'll be right back." A food runner brought table 4's dessert. I go to ask if table 1 wants anything else, they say no, so I give them the check. I'd go and check on table 2, which wants their check and no dessert. So I'd go give table 2 their check. I'd check on table 1 to ring their bill up. I'd go get table 6's drink order and put it in. They happen to order three iced teas. So when I go to their table I say "I'll be right back." I'd go to table 5 to get their food order and put it into the computer. I'd go to table 2 to ring up their bill. Then I'd go to table 6 to get their food order and put their food order in.
See in this example, table 6 SHOULD wait LONGER because they were LAST. Table 5 waited a little while longer than some of the other tables, but I couldn't IGNORE the other tables, which were table's 1-4 considering they were there BEFORE tables 5 and 6.
"It's not about one table being "more important" than another."
I feel in your example of the party of 8 vs. the party of 2, that's if they would have ordered drinks when you greeted them, that you DID make the party of 2 MORE IMPORTANT than the larger party that came in BEFORE they did. That's NOT fair that the party of 8 waits 6 minutes for drinks instead of 3. It's just NOT.
Think of my REAL LIFE scenario at Outback that I posted about a while back. I know I have told this story already, but I would like to get my point across. The waiter was triple sat. We got seated at 5:00p.m. exactly. He greeted us within 3 minutes as he takes our drink orders which are a coke and a diet coke. He went to the next table to get 4 or 5 people's drink orders at the next table across from us. Then he proceeded to a third table, which I am NOT sure how many people were at that table. Anyway, by the time we got our ONLY 2 cokes, it was 5:10p.m. He also had the audacity to hand a drink to a lady that was at the SECOND table across from us, then handed us both ours. He distributed all the drinks, then came to get our food order. Honestly, if he would have gone in order instead of treating us like we were one big party, we would have got our cokes like at 5:06p.m. at the LATEST. It doesn't take 7 whole minutes to get 2 soft drinks. The only ways I could see waiting 7 minutes is that if a person did go in order, but the soft drink syrup happen to run out or if a table's order was done, which they would have ordered BEFORE us, and there was no food runner to be found to bring the food. That is the ONLY scenarios that could make 2 people wait 7 minutes for 2 cokes. We didn't even order alcohol, JUST cokes. If he would have gone in order, we wouldn't have had to wait for him to get approximately 9 or 10 drink orders as well as the TIME it is to fill 9 or 10 drinks, vs. only 2 drinks. It DOES take more time to fill 9 or 10 drinks, than only 2. I really didn't like that he handed the lady at the table across from us hers BEFORE ours. That REALLY IRKED me. It's not even the amount of seconds that it was delayed by him doing that, it was more the actual act of not doing things in the order that they come in. Let's say if I go to McDonald's that doesn't have a self serve soft drink dispenser and I am second in line. The first person orders 2 cokes ONLY. The second person(which is me) orders only 1 coke. Is it really fair that the cashier got all 3 cokes at once, but hands me mine first? NO, it's NOT. I think that's pretty darn RUDE to the first person if you ask me. I am NOT even counting the act of paying for the drinks. I am ONLY talking about filling the coke orders. I understand that the soft drink dispensers are FURTHER to walk to, but still, if we were the FIRST table to be seated, we should NOT have had to wait 10 minutes from the time we were seated to get ONLY 2 cokes. That's just RIDICULOUS!
Also, like what I posted about what happened at a restaurant bar a few weekends ago. I sat at the bar. The bartender came up to me and I told her "A margarita with salt made with Jose Cuervo tequila." Anyway, she proceeds to START to make the drink by putting salt on the glass and filled the glass with ice, but then she INTERRUPTS finishing my drink for this other person that orders 4 beers. I had to wait for her to make 2 bend overs(which the refrigerator wasn't far is what I am saying) to not only get 2 beers and open them, then she got 2 more beers and opened them. Then, she proceeded to finish my margarita. By the time she finished with that I would have already had my margarita in front of me, but NO, she, for some reason, went out of order. I understand it takes less time to get 4 beers and open them than that make my margarita. I shouldn't have had to wait for her to bend down twice to get beers and open them. That's just DISRESPECTFUL. If I would have been the bartender, I would have made the drink to it's ENTIRETY, THEN, got the beers. I wouldn't have made the first person wait longer just because the drink takes longer. It's just not fair that I had to wait longer for someone that ordered AFTER me and my glass of ice was just SITTING waiting for a margarita in it. She got NO tip for that $5.00 margarita for going out of order and making me wait LONGER when I was BEFORE that person was. Bartending is, to me, just like a line at a ticket booth for instance. Who's next is next. If that person would have ordered before me, then I wouldn't have minded waiting because they would have been before me, but they WEREN'T. See the customer that ordered the 4 beers was trying to get another bartender's attention, but that bartender was TOO BUSY chit-chatting with a guy about reading lines on her palm of her hand. The bartender that took my order was already getting a glass with ice and putting salt on the rim on the glass. So, she actually took my order first, because this customer was trying to get that other bartender's attention AFTER I had ordered. So that is when the bartender that was trying to start to make the margarita intervened by getting the 4 beers, 2 at a time.
"Why not accept that and take it off the list you use to judge (and tip) your server?"
Because it's just UNFAIR to go out of order. We shouldn't have had to wait for 7 minutes for only 2 cokes because the waiter wants not to have to walk back and forth more. The waiter SHOULDN'T have handed the lady her's at that second table before ours. That's just WRONG.
I have posted this website reference before, but I will do it again to make my point.
http://www.restaurantdoctor.com/books/basics.html
"Not providing service in the order of arrival
People become territorial. They expect that if they arrived first, they should be served before parties arriving or seated after them. It is not an unreasonable expectation."
It really ISN'T UNREASONABLE to want to be served in the order you have been seated. To have a BOOK about it, should say that I am NOT the ONLY person that feels this way. I even mentioned on another posts recently about the lady at the donut shop that was seated at the booth with a man. The lady told me "We're we first." If NOONE felt the way I do, she wouldn't have said that to me. It did hurt my feelings, but I did DESERVE it for not asking who came in first. I happen to be dealing with drive-thru so I didn't see which party came in first. Was it the man and some kids at the counter or was it the lady and man at the booth? Obviously, I picked WRONG and got chewed out for it DESERVABLE. I had asked who was first after that incident and I usually did before that even, but I made a fast decision, which was wrong. That was just stupid on my part not to ask who was first. |
teleburst
New member
Username: teleburst
Post Number: 1156
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 12:50 pm: |
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"Think of my REAL LIFE scenario at Outback that I posted about a while back. I know I have told this story already, but I would like to get my point across. The waiter was triple sat. We got seated at 5:00p.m. exactly. He greeted us within 3 minutes as he takes our drink orders which are a coke and a diet coke. He went to the next table to get 4 or 5 people's drink orders at the next table across from us. Then he proceeded to a third table, which I am NOT sure how many people were at that table. Anyway, by the time we got our ONLY 2 cokes, it was 5:10p.m. He also had the audacity to hand a drink to a lady that was at the SECOND table across from us, then handed us both ours. He distributed all the drinks, then came to get our food order. Honestly, if he would have gone in order instead of treating us like we were one big party, we would have got our cokes like at 5:06p.m. at the LATEST"
Unfortunately, you wouldn't have gotten your order taken until minutes later than what actually occured. After all, according to your "go in order" deal, he would have had to take a drink order at the second table, make a SECOND trip to get drinks (this takes an extra minute or two), and then repeat the process A THIRD TIME before he was able to get back to you. You've now lost 3 to 5 minutes, rather than letting the server CONSOLIDATE steps and get all of the drinks at one time. The fact that he handed a drink to someone else first only cost you about 30 seconds MAX (well that and hurt feelings).
Oh yeah, it must have been UNBEARABLE to spend 4 extra minutes with your husband without a drink in your hand :chuckle:. |
teleburst
New member
Username: teleburst
Post Number: 1157
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 12:56 pm: |
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"Also, like what I posted about what happened at a restaurant bar a few weekends ago. I sat at the bar. The bartender came up to me and I told her "A margarita with salt made with Jose Cuervo tequila." Anyway, she proceeds to START to make the drink by putting salt on the glass and filled the glass with ice, but then she INTERRUPTS finishing my drink for this other person that orders 4 beers"
That table was OBVIOUSLY seated before you (since it took time for that person to get greeted and the order taken and you had just sat down). Therefore, you should have gone SECOND, according to your bizarre rules of service.
You lose.
Again.
I can't believe that you STIFFED her for that. Oh wait, yes I can.
I hope that that bartender remembers you as a NO TIPPING slimeball the next time you go there. YOU'll definitely get the service that you deserve! |
teleburst
New member
Username: teleburst
Post Number: 1158
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 12:59 pm: |
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""Also, like what I posted about what happened at a restaurant bar a few weekends ago. I sat at the bar. The bartender came up to me and I told her "A margarita with salt made with Jose Cuervo tequila." Anyway, she proceeds to START to make the drink by putting salt on the glass and filled the glass with ice, but then she INTERRUPTS finishing my drink for this other person that orders 4 beers"
That table was OBVIOUSLY seated before you (since it took time for that person to get greeted and the order taken and you had just sat down). Therefore, you should have gone SECOND, according to your bizarre rules of service.
You lose.
Again".
Sorry, I misread your post. I thought that it was a waitress that ordered the 4 beers.
I still can't believe that you completely stiffed her. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 475
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 01:32 pm: |
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teleburst
You STILL DIDN'T read my posts correctly. I was at a restaurant *BAR* meaning I ONLY ordered ONE margarita from the BARTENDER. There was NO WAITRESS INVOLVED. So NONE of your statements about getting seated make ANY SENSE when I seated MYSELF, DUH! |
big_momma
New member
Username: big_momma
Post Number: 39
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 01:40 pm: |
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Lords you apparently don't have the sense that the Good Lord gave you. Maybe momma dropped you on your head as a child. I don't know, but it's obvious you don't have much sense.
All of the people on the many boards you troll have tried to reason with you but with you it all comes down to "me me me, serve me and do it in order". Of course it's never occurred to you that the majority could be right and you could be wrong. Not much sense there.
A good bartender can make 6 drinks in less than 60 seconds and pop the tops off of four beers in less than 15 seconds. Yet you think that these people should wait "in order" while the bartender makes your stupid and more time-intensive drink? Deal with it, it's called efficiency.
I'm thinking the cool kids in school cut Lords in line at the cafeteria and the world will pay for it forever.
Girl, life doesn't work that way and the sooner you accept it the better your life will be. Servers (and everyone else in this world) have to work as expediently as possible, to serve as many people as possible in any given time.
Given time and maturity you might come to accept the fact that you aren't the star the moment you walk into a situation where somebody has to serve you. Maybe you won't too, and that's where you should probably accept that standing in line and ordering McDonalds provides the least chance of you getting your tiny feelings hurt.
Actually, just start doing that or ordering at drive-thru's. Spare some servers the misery of dealing with the likes of you. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 476
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 01:43 pm: |
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teleburst
I even stated in my post "I sat AT THE BAR."
"You've now lost 3 to 5 minutes, rather than letting the server CONSOLIDATE steps and get all of the drinks at one time."
Actually our drinks would have came let's say at 5:05, the second table's drinks at 5:08, and the third table's drinks at 5:11. So, when he would have come back to me for our food order, it was still the SAME amount of time that he took to go get all the drinks at once. The difference is that our drinks would have been at our table MUCH SOONER. Also, our food order would have been in the computer a LOT SOONER to be on the list in the kitchen to start cooking ours, but instead he took the 2 other table's food orders, which DELAYED us from getting our food just that MUCH QUICKER. Maybe even more quicker than what you think because let's say another server gets to the computer BEFORE my waiter does, but has the SAME EXACT ORDER to put in. The waiter that has the other table will get theirs FIRST because my waiter is WAITING to put in the order into the computer because he wants to get ALL 3 orders, one after the other, and THEN put the order in, DELAYING our food. |
big_momma
New member
Username: big_momma
Post Number: 40
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 01:49 pm: |
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I need a tax writeoff this year. Maybe I'll fund Lords to open her own "Serving 101" night course in her local community college. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 477
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 02:07 pm: |
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big_momma
"Of course it's never occurred to you that the majority could be right and you could be wrong."
http://www.restaurantdoctor.com/books/basics.html
HOW come they have a BOOK about the SAME thing I am GRIPING about? They have in this book:
"Not providing service in the order of arrival
People become territorial. They expect that if they arrived first, they should be served before parties arriving or seated after them. It is not an unreasonable expectation."
Obviously, the MAJORITY of customers feel the WAY I DO. Honestly, WHO really wants to wait LONGER for ANYTHING? Sure maybe some people don't really care about a wait, but MOST people in general DO. You KNOW this is the TRUTH, otherwise WHY would you hear about time complaints in restaurants?
http://www.complaints.com/february2003/complaintoftheday.february26.26.htm
http://www.complaints.com/complaintofthedayoctober192000.1.htm
See, these people complained about HOW LONG they had to wait for things. A WHOLE LOT of people DON'T like WAITING. I so sure you love waiting in line. I absolutely HATE waiting in line or waiting period, just like ANYONE ELSE, but we ALL have to wait at times, but when it's Jane Doe's turn, it's Jane Doe's turn, NOT Joe Smoe's turn. |
big_momma
New member
Username: big_momma
Post Number: 41
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 02:22 pm: |
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Lords people can write a book about anything, it doesn't make it right or wrong; it's just a book. Many of us could write a book on psychosis just using your postings.
Waiting in line or for anything at all just isn't a great big deal to most normal people. There is real adversity in life and waiting a few minutes extra for anything at all is just not a big deal!
People wait for cancer test results, people wait for cancer to kill a loved one or themselves, people wait for burn scars to heal. Those are the waits that are cause for angst. Waiting for a cola or ranch dressing doesn't compare. Those are the waits that truly matter.
Converse with your husband or people waiting in the area to be seated. Think about the things you have to be thankful for and of all the people that have real problems every day. Ask yourself if a few seconds or minutes waiting for a cola or tartar sauce is worth getting upset about. It's not.
It's life. Life happens and it doesn't always go our way. Life is what you make of it. If you let a few seconds of waiting poison your day, you've poisoned your own day because it's just going to happen. IT'S LIFE!!!!
So last night at Chili's I waited a few minutes for my tortillas. I spent the time eating my food and talking with my family. Tortillas weren't necessary to me actually putting the food in my mouth. No harm, no foul, I still enjoyed myself.
Your experiences in life are what you make of them. You're wasting a lot of energy on a bunch of stupid stuff. You're also insulting the intelligence of a lot of people with your inane drivel. |
big_momma
New member
Username: big_momma
Post Number: 42
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 02:37 pm: |
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"Obviously, the MAJORITY of customers feel the WAY I DO."
Where did you come up with the fact that the majority of people feel this way? Does the book provide statistics? Or is it just morons that make scenes and pull hissy fits that made "the book"? |
teleburst
New member
Username: teleburst
Post Number: 1159
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 03:51 pm: |
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"eleburst
I even stated in my post "I sat AT THE BAR."
"You've now lost 3 to 5 minutes, rather than letting the server CONSOLIDATE steps and get all of the drinks at one time."
Actually our drinks would have came let's say at 5:05, the second table's drinks at 5:08, and the third table's drinks at 5:11. So, when he would have come back to me for our food order, it was still the SAME amount of time that he took to go get all the drinks at once".
Nope. You forgot about the time it took for the two extra round trips. Plus, that's two more chances that you might have to wait your turn because someone is there already.
"big_momma
"Of course it's never occurred to you that the majority could be right and you could be wrong."
http://www.restaurantdoctor.com/books/basics.html
HOW come they have a BOOK about the SAME thing I am GRIPING about? They have in this book:
"Not providing service in the order of arrival
People become territorial. They expect that if they arrived first, they should be served before parties arriving or seated after them. It is not an unreasonable expectation."
Obviously, the MAJORITY of customers feel the WAY I DO".
No, this one quote doesn't make it "obvious" that the MAJORITY of customers feel the WAY that you DO". I've got far more experience on a day to day level that says that the MAJORITY of people understand the concept of consolidation. I easily wait on over a thousand people a month. Most of those people have already waited 45 minutes to 2 hours just to get to the table. And yet, they don't seem to mind if I have to take care of two or three tables at once. At least their tips don't indicate that, and certainly, nobody has said anything. And if I'm bad at it, they'll penalize me. It DOES happen every once in a while that I get too weeded to give the kind of service that they deserve and that I'm capable of. And yes, they dock my pay.
And frankly, the kind of complaint that you highlight from Complaint.com has little to do with your point. OF COURSE nobody likes to wait 15 minutes to even get greeted. That's what you get for choosing Applebees. It's a crapshoot.
I went to my local bar for lunch today. Had my margerita within two minutes of sitting down. Got my midrare bacon cheddar burger perfectly cooked in front of me in about 4 additional minutes. And it had the mayo that I asked for. $4 on $13. And it was a handmade burger as well...sorry that you don't fare as well at your plastic fake "grill and bar". |
big_momma
New member
Username: big_momma
Post Number: 43
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 04:13 pm: |
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"Plastic grill and bar". Ha!
At least in the real grills and bars it's all real. You get it served up and it's real food with real servers, not manequins with smiles painted on (not a dis on corporate servers, I swear).
Even Chili's menu was nasty. Nothing appealed but I figured they couldn't mess fajitas up too badly. They had some steaks on special and even the pictures looked unappealing. I looked around and the people eating there were twenty-somethings and apparently it was the hip place to eat in that suburb of Boston. My husband had a chipotle-bleu cheese burger and it was passable, however. The kids' food was kids' food.
I'll stick with the individually owned restaurants and bistros. We don't get out to eat as often as I'd like but I like to support the "little guys", the restauranteurs that make it their life. The service is better and the food is usually outstanding.
I follow word of mouth to find great places to go, and rely on chowhound.com. There's great advice there and I use it for all of New England for advice on restaurants. |
coorslite
New member
Username: coorslite
Post Number: 12
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 07:16 pm: |
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Ladies, not you Lords, You are a bitch. I am so PROUD to be a fellow server and also a great tipper. I go out to eat where great food and fantastic service is. I go out to enjoy myself and my boyfriend not to find reasons to complain. Lord's you suck. All the way around. You are cold uncaring mean and it sucks that you are unfortunately around after Katrina spreading your venom! Stop worrying about what we do enjoy yourself and be happy you are still alive instead of telling us how we should do things. I don't give a crap if your feelings are hurt because for every one of your kind there are a hundred more that have compassion and feelings for their fellow man. (or server) I think that God didn't save you from the hurricane.... the devil did so you could spew more evil and ignorance! |
big_momma
New member
Username: big_momma
Post Number: 44
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 08:27 pm: |
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No doubt Pig Lords is out terrorizing a server as we type. After all it's Saturday night, big night out for her at Chilis or Applebees!
Run you, get my 5 sides or you get less than 20% on a $35 tab. Run, RUN, serve me, Lords of Acid.
She's a pathetic waste of space in the world but karma always makes a way. Have no doubt. |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 85
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, November 26, 2005 - 11:33 pm: |
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"Then I'd go to table 2 to ask if they would like refills, which I would go get...... Then I'd go to table 4 to ask if they would like a dessert..... Then I would ask the hostess "WHO got seated FIRST?"
THEN the manager would fire your dumb ass because your section would be in such shambles. Oh my God, forget I asked. What was I thinking?
Those who can, do - those who can't, post about it. |
roxy77
New member
Username: roxy77
Post Number: 4
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 02:24 am: |
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Lords! Holy Moley- do you just go out to eat so that you have something to rant about online? I don't know if you've ever worked in a restaurant (besides dunkin donuts) your posts are too long to sift through all of them, but your ideas just don't make sense. It's impossible to do everything in order in a restaurant. You wouldn't have to be fired, you'd end up leaving in tears after about an hour. Any manager will tell you to "work smart" and "save steps" no matter what the atmosphere of the restaurant. It's called time management and it's one of the single most important skills as a server. You may have gotten some lousy service, it happens, but I'm guessing that you're usually so miserable and condescending from the get-go that your server is either immediately rattled or just ceases to care whether or not you're having a good time.
Wanna hear something that's just gonna make you flip? I'll deliberately serve the very last person to arrive at my bar if I know it's just gonna be a beer which means that in about 10 seconds I'll have one less person shouting demands at me. In 12 years I've had nothing but compliments about my speed of service.
I'm new here, but I get the idea that you are happiest when you have something to whine about. Don't pull out a stopwatch to decide if your server deserves a tip- try to have a good time. If you go in expecting problems, there are always going to be problems. And if you have the time to be constantly policing your server, you are in poor company. (And God knows that your poor company is in worse company.)
With your line of thinking, I imagine you'd rate at what Kohlberg calls "Heteronomous Morality", meaning "stick the rules!" It's about where most small children reason. Just another reason why it's usually such a pain in the neck to wait on small children.
Just for kicks, try being nice and see how your service is vastly improved. |
jammie
New member
Username: jammie
Post Number: 869
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 06:44 am: |
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roxy, we all understand that saving steps means saving time. I would expect the we were here first attitude from a table of preschool children. Really what are we talking about waiting another 1 or 2 minutes for a beverage, or the preparation of the meal. Big deal !! If you are so pressed for time you should go to the drive thru. I go out to relax and enjoy. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 478
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 12:30 pm: |
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roxy77
"Do you just go out to eat so that you have something to rant about online?"
NO, I LOVE to go out to drink and eat.
"I don't know if you've ever worked in a restaurant (besides dunkin donuts)."
I DIDN'T work at Dunkin Donuts, EVER. This is NOT a chain donut shop, just a LOCAL one that I worked at.
"I'll deliberately serve the very last person to arrive at my bar if I know it's just gonna be a beer which means that in about 10 seconds I'll have one less person shouting demands at me."
You are being UNFAIR to that FIRST customer. WHY should that FIRST customer have to wait LONGER because you want to be SELFISH about that you don't want another person shouting demands at you? That's pretty darn SELFISH of ONLY thinking of *YOURSELF* ONLY and NOT considering the person's time of the FIRST person that ordered. I would give you a ZERO tip for doing that if I was before someone else and well deserved zero it would be. You can't expect the first person to have to wait LONGER for *YOUR* convenience, HOW WRONG! Think of the *CUSTOMER*, NOT just YOURSELF!
Sometimes it's not even about the few seconds, it's about PRINCIPLE, that if Joe Smoe is first, then Jane Doe shouldn't be served until AFTER Joe Smoe's drink is made, whether Jane Doe only ordered a beer, which she was SECOND, if Joe Smoe ordered a white russian, you should ONLY be making that white russian, that is IT. Then, after you are finished making it and either getting a credit card for a tab or ringing it up, THEN, get the beer for Jane Doe. That is ONLY FAIR to make Jane Doe wait LONGER, when they WERE SECOND.
"In 12 years I've had nothing but compliments about my speed of service."
Right after I left the donut shop years ago, my mother would go there from time to time. Customers still PRAISE me that I actually did my work and served the customers. That I didn't worry about chit-chatting if a customer came in. I have also had a LOT of compliments when I worked there. I remember, right before I got my first raise within a month and a half of working there, I had some customers that told me that I was a hard worker. There was a co-worker that even remembered me because that person works there now. She complimented me recently about that I did my work and kept the place clean, my mother had told me when she went there recently. See, a lot of workers chit-chatted instead of cleaning when there wasn't any customers they were serving. I used my time to do WORK, not to play around. So, you may have gotten some compliments, but so have I. The difference is those people at the bar, may come to chit-chat, so it's not like they care if they get served right away. I don't go to a bar to chit-chat with the people at the bar or the bartender. I go to drink and be with my husband. So, just because a mixed drink takes longer shouldn't mean that the first person that ordered a mixed drink should be waiting longer for a second drink that takes less time. I stiff bartenders when they do that crap. I have plenty of times seen where I'd order a mixed drink and interrupt my drink making to chit-chat or get someone else's 2 beers. They get zero for zero respect. If they are first, then that's different. I hope they don't make them wait for mine if I am second. I honestly don't. I just wait my TURN. Just like when you are in line at a store or when you are in line waiting to pay for tickets to a movie. It's just not right if the first person doesn't get to get their stuff before the second. It's not even like talking about the second person at a fast food place that only orders a soft drink and the first person orders 12 hamburgers. If, let's say, they'd only have one person cooking, fixing drinks, and ringing up. Let's say, then I can see giving the second person their coke WHILE the burgers are cooking. I couldn't see that it would be right to serve the coke before even starting cooking the burgers, that's just wrong.
"Don't pull out a stopwatch to decide if your server deserves a tip- try to have a good time."
A lot of times lately, I haven't looked at the time. I try to have a good time, but sometimes it doesn't turn out that way. Sometimes I don't even think about looking at my watch, other times I do.
jammie
"Really what are we talking about waiting another 1 or 2 minutes for a beverage, or the preparation of the meal. Big deal!"
It's even more about the principle of it, than the time so much. That the bartender doesn't care about my time, only the second person, which wasn't waiting as long. That's just not right.
"If you are so pressed for time you should go to the drive thru. I go out to relax and enjoy."
I try to, but it's hard sometimes when people do that. It hurts my feelings when people act like my time isn't just as important as the second guy that orders a beer, but if I ordered my drink first, then I shouldn't have to wait longer for the second person's order. Out of simple respect, you just shouldn't do that.
I relax when I see the person going in order and not delaying my order to chit-chat or eat, drink, or smoke, then they get tipped well. One time, I was sitting at the bar right in front of the bartender, which this was like 2 a.m. or so at this 24 hour bar. Anyway, they had other customers there that had been served, but I had just seated myself. Anyway, knowing that I am there, he takes a shot of alcohol BEFORE serving me. He got ZERO tip for doing that. The bartender's job is to SERVE the public, not to drink alcohol on the job. He wasted my time for HIS pleasure. I am sitting there RIGHT in front of him to. I can see if the bartender is coughing and they need a glass of water, that's DIFFERENT, but a shot of alcohol, how SELFISH is that bartender, you know? I treat others the way they treat me. If they care about each individual customer's wait, they'd go in order like a line does. Who's next is next. It's just out of respect that you finish making 1 drink, then go to the next customer. It's just not right that I have to see the bartender get and open beers, when I could have my drink faster if I've ordered BEFORE the second person. Also, in nightclubs, I could go to dance, but instead I am waiting to dance for the person's order that was AFTER mine, which is just really UNFAIR. I don't respect people that don't respect me. So at nightclubs, those seconds DO matter because the song is passing more and more as time goes on, so I end up missing part of the song for the SECOND person's beers. That's just RUDE. |
jenaclaree
New member
Username: jenaclaree
Post Number: 244
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 01:10 pm: |
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"One time, I was sitting at the bar right in front of the bartender, which this was like 2 a.m. or so at this 24 hour bar. Anyway, they had other customers there that had been served, but I had just seated myself. Anyway, knowing that I am there, he takes a shot of alcohol BEFORE serving me. He got ZERO tip for doing that. The bartender's job is to SERVE the public, not to drink alcohol on the job. He wasted my time for HIS pleasure. I am sitting there RIGHT in front of him to. I can see if the bartender is coughing and they need a glass of water, that's DIFFERENT, but a shot of alcohol, how SELFISH is that bartender, you know?"
How selfish is HE? How selfish are YOU is the real question? It takes like 5 seconds at most to drink a shot. And you don't know if a customer bought it for him or not and wanted him to take it. You don't know what was going on. All you know is that you had to wait 5 seconds longer. I can't believe you capitalized SERVE like that. They're not your personal slaves. Stop treating them like that! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 479
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 07:28 pm: |
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jenaclaree
"They're not your personal slaves. Stop treating them like that!"
What ever happen to EARNING your PAY? Whatever happen to CUSTOMERS COME FIRST? THEY are suppose to SERVE the public. They are NOT suppose to be "PLAYING" on the job. A job is *WORK*, meaning SERVE people for PAYMENT. TIPS, I have heard means "To Insure Proper Service", TIPS. How SELFISH are YOU to make a customer that is PAYING WAIT to *PLAY* basically? What kind of person are you that you think that workers should get paid to PLAY if there is actually WORK to do? They are at WORK. They shouldn't be taking ANY SHOTS to begin with. That could lead to mistakes, because a person that is drinking alcohol isn't as coordinated as when they are sober. You KNOW that is the TRUTH!
I didn't treat the guy ANY differently besides what I gave him as his tip, which was ZERO for thinking ONLY of *HIMSELF*, not about the customers. Tips are for GOOD service, that was NOT GOOD service to make me wait ANY TIME for a shot of alcohol.
"And you don't know if a customer bought it for him or not and wanted him to take it."
WHY in the HELL should I give a care if someone bought it for him? It's NONE of my business. If he cared about his tip and the customer's wait, he would have WAITED to take that shot. You put *PLAYING* ahead of work, ZERO tip is what you get, plain and simple.
"How selfish are YOU is the real question?"
HOW could I be selfish when I am the CUSTOMER, meaning, I SHOULDN'T have to WAIT for him to do something that is NOT NECESSARY. Going to the bathroom is NECESSARY for a person's HEALTH, which I can understand that, but NOT drinking alcohol on the job.
Just like when a bartender is chit-chatting with a customer. When I saw a customer come into the donut shop, I IMMEDIATELY STOPPED talking to the person by saying "Hold that thought" or if I was eating something or drinking some coke(which we didn't get breaks and smokers got their breaks outside, but I didn't take breaks like they did for smoking, so I ate sometimes on the job if I had time) I would STOP eating, which I would get up if I was sitting down and serve the customer. I would NOT continue to eat, which is PLAYING on the job. Sure, you may say I was playing by eating, but it's not fair if the smokers got to take breaks, but because I didn't smoke, I didn't get ANY breaks. Also, by me telling you this, I am stating that I put the *CUSTOMER* AHEAD of *MY* food that I was eating or the drink that I was drinking. Think about it, if one of the counter help girls went smoke twice, that's about 10 minutes that they could have been WORKING, so it's ONLY FAIR if EVERYONE gets some type of break. I took mine as eating sometimes when it was slow. Sometimes, if it was too busy, my food got cold and I just didn't get to eat. One time, on New Years eve, I worked 2p.m.-10p.m. I didn't have the TIME to eat because I was serving customers, restocking, and cleaning, which was DOING MY JOB. *ONLY* if I had time did I eat and drink a soft drink on the job. Meaning, if I had customers, I put *THEM* first BEFORE my own hunger. I ended up eating at a burger king drive-thru because the inside was closed because I didn't get off work until I counted the money in the register, which was called "z-out." I had to balance the register, which usually made me get off of work 10-15 or more minutes LATER than 10p.m. I would have LOVED to eat that night, because I had woke up late that morning, so I ate a late breakfast, but no lunch. My point is, I suffered with some hunger, just to do MY JOB, which was SERVE the public. The bartender wasn't suffering if he didn't get an alcoholic drink unless he was an alcoholic, but even then, it still is putting HIS OWN NEEDS in front of a paying customer, which is WRONG! The bartender was putting HIS OWN WANTS BEFORE the customer, so I treated him the way he treated me, which was SECOND to his OWN wants. He didn't even NEED to drink that. So WHAT if someone bought it for him. That has NOTHING to do with making a customer WAIT LONGER for NO REAL REASON. It's not like he was serving someone else, then I would wait my turn, but he was getting ready to down a shot, then he took the shot in front of me, KNOWING I was WAITING to order. That is WRONG and VERY SELFISH. I NEVER put eating or drinking before a customer. I even tipped a bartender at a bowling alley one time for my drink, which I had to wait for her to come to the bar, because I saw that she left the bathroom. That is a REAL REASON. If a person has to go to the bathroom, that I can UNDERSTAND, but to drink alcohol, which is NOT something that people have to do for their HEALTH, then I don't feel sympathy for the person that puts alcohol BEFORE the customer. HOW RUDE of that bartender! You are a REAL PIECE of work to PRAISE *PLAYING* on the job. I NEVER treated people like my meal or snack were MORE IMPORTANT than the customers. I treated them as GOLD. They were PAYING CUSTOMERS and that was MY JOB to SERVE THEM.
"It takes like 5 seconds at most to drink a shot."
So, what, he was SUPPOSE to be *WORKING* considering they had some work to do, which was serve me. If there was no work, then I can see playing being ok, but if customers are waiting, that is just SELFISH to make the customers wait to drink alcohol.
"You don't know what was going on."
I have EYES, I saw EVERYTHING. I wasn't born under a rock. I saw that he took a shot at the same time as a customer. That is NOT doing his job by attempting to get a CUSTOMER'S order, which that was his JOB, so therefore he DESERVED the ZERO tip he got for being SO SELFISH of his own *WANTS*, NOT NEEDS. It's not like a bathroom run, it's alcohol of all things.
"I can't believe you capitalized SERVE like that."
WHY, that was *HIS JOB*, which was to serve the PUBLIC? He was getting paid to SERVE the public, NOT to take shots if they actually had some work for him to do. He WASN'T DOING HIS JOB when there WAS a customer WAITING to be served. It's not like he didn't have anything to do. If there was nothing to do, then playing is ok if there really isn't ANYTHING to do, but when a customer comes in, STOP CLEANING, STOP CHIT-CHATTING, STOP SMOKING, STOP DRINKING, and STOP EATING. The *CUSTOMER* is the way he makes tips, so if I tipped him for this, he'd make me wait again. I don't tip people who treat me like I'm NOONE. I am a PERSON, I deserve to have a chance to get served in a timely manner, just as ANYONE ELSE in this world. Sure, ANY business has a right to choose not to serve me by law, but there is NO REASON to put something such as a WANT over his job. That's just NOT RIGHT. If I would have been his boss, I would have reprimanded him for putting a customer's needs LAST. CUSTOMER'S COME FIRST! I seriously doubt you like waiting for things longer than you have to. If you don't mind, you are one of the FEW people in the world that like lines. MOST people don't like to wait in lines or wait for a table at a restaurant. Even if it was 10 seconds worth, that is still WRONG of him! I didn't finish eating my food sometimes even. Some customers even told me, "You don't have to get up" if I was eating, I told them "Don't worry about it, that customers come first." I'd sometimes eat luke warm to cold food sometimes because customers would come in all at once basically. Sometimes I just had to wait until I got home if it was just TOO BUSY. When I worked the 6a.m.-2p.m. shift, I would NEVER have time to eat, because it was SO MUCH BUSSIER in the mornings. So, I'd eat breakfast at like 5a.m., then lunch at around 2:30p.m. Don't you think I didn't want to wait that long for lunch? I did it to do MY JOB, NOT to be selfish like the bartender did to me. I don't get WHY you can't see that a JOB is what it is, A JOB, NOT a time to play if they have work? If they don't have work, then, playing is ok, but not when you have work it's just NOT ok. |
jammie
New member
Username: jammie
Post Number: 870
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 07:55 pm: |
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lords, you should try not to let it upset you so much. The bartender didn't mean it as a personal insult. I'm sure if he knew that you would be so offended that he wouldn't have done the shot first. It wouldn't have bothered me one little bit if they downed a shot first, before waiting on me. |
jenaclaree
New member
Username: jenaclaree
Post Number: 247
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 08:11 pm: |
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Lords,
You said yourself he took the shot with another customer. Let me inform you how this works. Customers that buy you shots tend to tip a lot more than a peon like yourself. So if your cheap self had to wait 5 seconds more, good for that bartender. That customer was probably buying plenty of liquor and intended on tipping very well.
Also I have been a regular at many bars. Bartenders would talk to me and hang out and we'd all have a great time. In fact I'd end up tipping 100% alot of the time. Do you really think your measly $1 tip is more important than someone else's who is going to tip more. Nope. They don't care about you. They care about the people who hook them up. I'm pretty sure that by the sour look on your face and the stopwatch you had going you got tip profiled as a cheapo.
You really need to lighten up. How can you get so upset at a bar? In the whole scheme of things it's 5 seconds. Quit whining like a 5 year old. |
coorslite
New member
Username: coorslite
Post Number: 13
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 09:16 pm: |
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Amazing isn't it that we argue with a person ? like Lords yet a 5 year old understands shut up! She has no clue and tries to tell us our job. Lords I worked a 4 hour shift today and did what I do which is everything wrong in your book and made almost $100... how much do you make complaining????? I try to hate everyone equally but your making me hate arrogant people more! |
roxy77
New member
Username: roxy77
Post Number: 5
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 09:16 pm: |
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Lords, you're funny, but you've got a lot of hate. I know I've gotten bad service before, but it's like you can remember each and every time like a stab to the kidneys. By the way, chitchatting at the bar is sometimes the hardest part, but it's part of the job and I'm constantly cleaning at work (wish I did it more at home though.) Most (not all) people want to be entertained, remembered, and feel special. Sometimes I have to drink pretend shots just to get a lonely customer off my back. But you're right, some bartenders do seem like they're just out to have a good time, and generally, smoking behind the bar or anywhere where customers can see you is pretty trashy. Still, you're so vehement- you're like the blogger people love to hate. In fact, it's so entertaining, I'm starting to think that your rants are totally fake. I like the extra emphasis with the caps.
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coorslite
New member
Username: coorslite
Post Number: 14
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 09:22 pm: |
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Being a bartender way before I was a server I learned to keep a "vodka bottle" of water behind the bar... want to buy me a shot? When's the last time Lords actually did a shot or was HUMAN KIND CARING and what ever evil she spews... enough to buy the bartender a shot... NO that would've been fine toothed to her bill... she sucks up air we need to breathe! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 480
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, November 27, 2005 - 11:08 pm: |
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jenaclaree
"Do you really think your measly $1 tip is more important than someone else's who is going to tip more. Nope. They don't care about you."
Then HOW is that really FAIR to treat one customer BETTER than another? That's called DISCRIMINATION. I treated the lady that NEVER tipped me, when she was a regular that came in and won a lot at video poker. MOST of the other regular customers ALWAYS tipped when they won. I got $5, $10, and even a $20 bill, just because I had to go get their money and count it out. They won, so they felt generous to tip. This particular lady that was a regular NEVER tipped. I still treated her the SAME WAY. I didn't go out of order or talk or sweep instead of getting her change like 10 $10 bills from a $100 bill. We kept a lot of big bills because of video poker. My point is, if that bartender wants to be UNFAIR and treat me with disrespect, then he gets NOTHING. I also one time at a nightclub had the same type of thing happen except a much longer wait. I was standing around by this bartender, but instead of looking to see who the next customer is, she was doing like 2 or 3 shots with some customers. I had to go find another bartender that was actually *WORKING* to make my drink.
This feels like Big_momma's attitude that I should cook instead of making the servers "Run ragged." It's like the concept of WORKING HARD, just doesn't seem to be what most people believe in or do. Most servers, just like anyone, would want a 25% tip for not having to work as hard by not having to get condiments, which is extra trips or an extra trip to bring them to me before my meal. I believe in that you should get what you put into the service. If I make the server run ragged, which if they are nice, attentive, went in order, and got things within a timely manner, I will tip VERY WELL, but if I just order a dish "HOW IT COMES", with NO extra work, of course I am not going to tip as well. I may tip that well if I find the server is really caring and attentive. It just depends on the service as a whole. I just don't think it's right to treat one person like gold just because the customer bought someone a shot, but another customer that didn't like crap. I have tipped him well, quite a few times. They serve food at this place too. My bill one time was $20, I tipped $4.00. I NEVER had given him zero before that time that he did the shot. He just irked me with thinking of just *HIS* shot and not the fact that he is suppose to be doing a JOB, NOT having fun. Fun comes AFTER you serve the customer. As I said before, I waited to eat or stopped eating when a customer would come in. So, WHY is it SO UNREASONABLE that I feel they should treat the customer with some respect? Alcohol is NOT something that was a necessity, so I will NOT tip bartenders that put *THEIR OWN* wants before mine. If they need the bathroom as I said before, I can COMPLETELY UNDERSTAND that, but shots, NO, that's UNACCEPTABLE service.
"So if your cheap self had to wait 5 seconds more, good for that bartender. That customer was probably buying plenty of liquor and intended on tipping very well."
Man, what a SELFISH person are you to ONLY care about the MONEY you make. You don't care about the actual CUSTOMER. The person that bought a lot of liquor more than likely WOULD have tipped well anyway, being that they may have been tipsy. A person tends to be happy-go-lucky when a person has some alcohol in their system. WHY not attempt to make that extra buck?
"Cheapo."
Honestly, this has NOTHING, absolutely NOTHING to do with being cheap. This has to do with making customers the MOST IMPORTANT THING, NOT drinking alcohol, which honestly, is PLAYING on the job. He shouldn't be getting paid to make me wait for him to take a shot. He didn't get paid from me. TO INSURE PROPER SERVICE, that is what a tip is for, NOT so I can watch him take a shot with his buddy. I tip for people that DO THEIR JOB. Barterders who don't deserve a tip either are chit-chatting KNOWING I am there, going out of order, and putting their WANTS first like eating, which they could finish right after they serve the customer. I made the CUSTOMER FIRST, NOT MYSELF when I served people. That's the TRUTH. I treated customers the way I would have liked to be treated when I am a customer.
coorslite
"When's the last time Lords actually did a shot."
Actually 2002. I got VERY sick when I had Grand Marnier shot, jagermeister, and some other shot along with a 2 mixed drinks at least. I can't remember if I had 3 drinks. With the fact that I'm under 100lbs and that I'm a woman, man did I get sick. My stomach bothered me for a whole week. Ever since then I haven't had ANY shots. I'd rather have a nice drink instead of a small shot that burns going down. I drank too much, too fast.
"Enough to buy the bartender a shot."
I would NEVER do that because the bartender is suppose to be WORKING. So, NO, I would NEVER, EVER do that. |
teleburst
New member
Username: teleburst
Post Number: 1163
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 01:18 am: |
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"Actually 2002. I got VERY sick when I had Grand Marnier shot, jagermeister, and some other shot along with a 2 mixed drinks at least".
You're dumber than I thought.
""Enough to buy the bartender a shot."
I would NEVER do that because the bartender is suppose to be WORKING. So, NO, I would NEVER, EVER do that".
YOU'RE COMPLETELY CLUELESS about anything having to do with bars or restaurants. You should probably stop while you're ahead. |
shelby
New member
Username: shelby
Post Number: 23
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 04:33 am: |
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i dont know if anyone caught this, but in lords retarded post of how she would take a 6 table station she forgot table 3 she dropped off their check and never swept back by to run the card sure sure they could have conveniently paid cash but uh in the midst of being double sat and all she actually forgot about someone and made them wait what a shame 3 days later theyre still sitting at table 3 patiently waiting to pay, then because theyre nice tipped 25% just because
also i dont know any foodrunner who runs a dessert if im completely slammed i may beg another server to do it but really thats happened maybe once in my life |
shelby
New member
Username: shelby
Post Number: 24
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 04:47 am: |
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ok i missed it a bit she did "ring up the bill" for table 3, but she never dropped off the card or change, and god knows if it were her and the sever presumptuously kept the extra dime theyd get stiffed...so CONGRATS LORDS youve just been stiffed for either never dropping off a credit card or keeping the dime change
and i still hold no foodrunner ive ever seen runs dessert |
jammie
New member
Username: jammie
Post Number: 872
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 08:56 am: |
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lords, a bartender doing a shot before he serves you is not worthy of all this energy. Isn't this alot of space taken in your head for something that has already happened, and you cant do anything about?
It is possible that he does this routinely so he really doesnt think he is doing wrong. You're lack of tip didn't tell him what he did wrong, he may have just thought "cheapo."
lords when people do these things they dont intentionally say " hey I'm going to hurt her feelings, watch me rude out this one."You may want to remember that before you get all twisted and bent. What does you're husband say about it? When you tell him you got you're feelings hurt because that bartender did a shot before making your drink? Why would you let somebody have that much control over your emotional well being? You have stated that a server has ruined your entire evening, now that's a shame. Life is just too short and precious to let strangers dictate if you have a good time or not. |
bunneh
New member
Username: bunneh
Post Number: 10
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 04:58 pm: |
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About bartenders taking shots before serving: I love it when my bartender is drunk. I try to keep him as drunk as possible when I go out. Everyone is just happier that way, haha... |
coorslite
New member
Username: coorslite
Post Number: 15
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 07:26 pm: |
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I'm sorry Lords when was the last time you made $25/hour? I didn't see that anywhere in your replies. But then I just scan most of your ignorance so that I can repeat the funniest parts at work... I only get $2.15 an hour yet I am the hostess, waitress, cashier, bartender, and yet I can cook, expo, and multitask... My check every week reads VOID... I think that I should send you my paychecks so that you can go out on the town and have a great time. I'm sure that the servers that wait on you would be glad to give you them too. After all it's not about the money we make. It's how YOU feel! So please post your address and all of us that have offended poor pittiful you can send our scrap paper... oh but wait what would we have to write your order on??? BTW I made $18/hour today doing everything WRONG! How much did you make complaining? |
jammie
New member
Username: jammie
Post Number: 874
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 09:11 pm: |
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coorslite, I have one better for you. When I get my paycheck every two weeks I owe the company money. This pay period it was $159.00. I have me and my family on the medical insurance, at the cost of $103.00 a week. Its good insurance medical, dental and optical. Plus I do claim all of my tips, and I make $6.00 as an hourly wage. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 481
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 09:15 pm: |
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shelby
"Ok i missed it a bit she did "ring up the bill" for table 3, but she never dropped off the card or change."
Well, for one thing, I would have it in my hand(either the credit card or change) so I would just go bring it to the customer. I just didn't write every detail out, but, to me, it's common sense that after you pick up a customer's bill to not only ring it up, but bring back their change or credit card to them. When I was writing this scenario, I was thinking of the obvious, that when I'd ring the bill up, the bill, plus the credit card or change would accompany it RIGHT AFTER I rung it up. I just didn't think it was necessary to write that detail, because when a server goes to ring up a bill, they SHOULD just go to give the change or credit card to the customer, not go to buss a table before, when they have it in their hands.
"And i still hold no foodrunner ive ever seen runs dessert."
I've had quite a few times a food runner run our dessert to us.
coorslite
"I'm sorry Lords when was the last time you made $25/hour?"
Does Britney Spears make a lot because she's smart? I think NOT! The money a person makes DOESN'T make them a smarter or better person.
"How much did you make complaining?"
Actually, some free items sometimes. I posted about this already, but I will explain again. Like a time when a waitress I wrote about at Chilis was EXTREMLY RUDE and I waited a half an hour for my margarita because they were out of the shakers for the "Presidente' Margarita", which there was NO communication from the bartender about this and the waitress didn't go to check on it until about 20 minutes at my table, which was pretty long already. She is the waitress that brought out my order which was ribs, instead of cinnamon apples, I wanted extra fries, also 2 sides of bar-b-que sauce, 1 side of mayonnaise, and 1 side of ranch. She brought the food to me with the cinnamon apples, only the side of ranch as far as the condiments go, and NO extra fries. NO apologies were given. I had to ask her twice to get utensils. When I told the waitress about her mistakes because I was pissed about my missing margarita, she said "Whatever" when I told her she brought it to me wrong and she said "It's the hostess's job to get the utensils." The manager told me "She's NO LONGER with us", meaning, there must have been others that complained about her rudeness. He sent me $15 of gift certificates. So complaining DOES make money. I didn't honestly do it for the money, I complained because I want to have a NICE, FUN, experience with NO mistakes and get things in a TIMELY manner. I think that she was just SO RUDE.
I also got $40 from an Applebee's bad experience. This was the day of or the day after Katrina hit in Louisiana. The waitress took our drink order, but made conversation about the hurricane when we were both HUNGRY. If she wanted to be friendly, do it AFTER you get the order, so we won't be waiting longer for our food. Anyway, ordered a side of ranch with mozzarella sticks as an appetizer and the food runner brought it out without the ranch. She brings it out, which by then, my husband already ate 3 or more of them. I said "Thank you" when she brought it out even, even though I was pissed already. Then the food came. I ordered a Weight Watcher's Tango Chicken Sandwich with NO bar-b-que ranch, 2 sides of mayonnaise, and 1 side of mustard. The sandwich comes out with bar-b-que ranch on it, with NONE of the condiments, and NO fries, which on the menu, it states "All Sandwiches Include Fries" and they also had exceptions like rollsups, but NOT an exception for the Weight Watcher's sandwich. That is the ONLY sandwich in the Weight Watcher's section. I got the pineapple pieces on the side like the menu stated, but I KNOW the the menu also stated ALL sandwiches included fries. So, I told that to the server and the food runner. They argued with me that "It's not in the same section", which DOESN'T MATTER, it's STILL A SANDWICH. I asked her after my food arrived wrong "Can I have fries" and I also told her the sandwich had bar-b-que ranch sauce on it, which I stated I didn't want. The server's are suppose to KNOW it comes with fries because the menu STATES IT. That was the ONLY time I ever got something from the Weight Watcher's section. I wanted a chicken sandwich without bacon and that was the ONLY one on the menu avaliable without bacon, so that is why I got that sandwich. I didn't want to pay an extra buck or whatever for something I didn't feel lke having. Sometimes I am just not in a bacon mood. That is WHY I ordered from the Weight Watcher's section. I HONESTLY thought I would have fries with my meal. Anyway, she DIDN'T apologize for ANY of her mistakes. The food runner didn't apologize either. I reported the incident on the website. I just didn't feel like going through the whole thing again with the manager. My point is, it PAYS, LITERALLY, to complain. I would, HONESTLY, MUCH, MUCH, MUCH, RATHERED have a GREAT time with NO mistakes and pay the server 25%. The server also didn't even charge me for my mountain dew for some reason. So, I only spent around $32 and something cents because of the NO tip and received $40.
I got the $20 and a couple of free appetizer cards from Bennigans, which I didn't get good service the time I used the $20 and 1 of the cards. I won't be using the other one at this particular location that the manager overcharged me the amount he gave me. It's still in my nightstand unused because I don't want to deal with that manager that overcharged me over $1. It was suppose to be $20 off, he, for some reason, took off $18.57, if I remember the correct cents, when he was the one that gave me that much in the FIRST place. I at least got around $25 free stuff for complaining, even though it was pure hell to go through the bad service. I would rather just NOT get ANY freebies and get FANTASTIC service. That is the TRUTH. Do you honestly think I want to be mad or upset? NO WAY, I'd rather have a good time.
teleburst
"YOU'RE COMPLETELY CLUELESS about anything having to do with bars or restaurants. You should probably stop while you're ahead."
Just because making drinking shots before a customer is a "NORMAL" thing doesn't make it RIGHT. People steal or kill people, but that doesn't make it ok to do those things just because they go on "Normally" in everyday life somewhere in this world. Work should be BEFORE playing, plain and simple.
jammie
"You have stated that a server has ruined your entire evening, now that's a shame."
It's just hard not to let things bother me. I really wish I could like most entrees without condiments like my husband, but I really don't like the entrees without some extras. I have talked about situations for hours after sometimes if they were really bad. I think about it the next day if it happened that night before for instance. I know that's pretty obsessive, but it's just hard to not feel hurt when someone puts "Their own wants" ahead of their work or if the person can't just say they're sorry for the mistake. Sure, I didn't work every second, but I honestly did stop chit-chatting or eating to serve someone.
"Why would you let somebody have that much control over your emotional well being?"
I am actually more pissed about jenaclaree's posts. I can't believe that ANYONE in the right mine thinks it's OK to play on the job when the employee has actually work to be done and that doing their work in a timely manner can get them a better tip. I don't think of the person as a slave, just a bartender that serves a drink. I don't need him to take my coat or something, just serve me a drink like a barterder is SUPPOSE to do, that's all. Even eating candy or smoking shouldn't come before a customer. That is VERY SELFISH on the bartender's part of not caring about his or her customer's time. I just couldn't fathom treating my own wants before a customer, which they are getting paid to SERVE, NOT to take alcohol shots. I can understand if he did that AFTER he served me if there wasn't ANY other customers waiting to be served, but NOT when a customer is waiting to be served, that's DISREPECTFUL. It bothers me more that jenaclaree has the attitude just like "I don't have to work for my money" type of attitude. I don't get that. In this world, you have to work for money, it just doesn't happen if the worker puts their own wants first. Sure, there are plenty of people that could care less if they wait, I'm just not one of those people and a lot of people DON'T like to wait either.
It's just hard not to get upset about mean or non-caring people that just don't realize they are being non-caring.
I would MUCH, MUCH, MUCH rather have the experience when I gave the $12 tip for the $47 and something cents meal, HONESTLY, than get bad service just to get a freebie, it's just NOT WORTH IT. I want to have a NICE experience, NOT a bad one. Honestly, if I wouldn't feel that way, WHY would I give a 25% tip? If I was a cheapo, I would give 17% or so for great service. I think servers deserve a LOT MORE than 17% if they get the order correct and in a timely manner for the extras I request like condiments before my meal or specific stuff on my sandwich. I just wish I'd have PERFECT SERVICE EVERYTIME, but I know that's not very likely. I take everything into account like if the person apologized if they made a mistake, stuff like that.
"Lords when people do these things they dont intentionally say " hey I'm going to hurt her feelings, watch me rude out this one."
I know they may not be even doing this intentionally, but they aren't thinking "When I'm a customer, do I like to wait?" I bet these same people will say they don't. They do know that they are PLAYING on the job, that is not rocket science to figure that out and that I was sitting there in front of him waiting to be served with my credit card out. He has served me quite a number of times, I have always tipped him well. I just don't respect people that don't respect me. I know I shouldn't let it get to me because it's not really important in the grand scheme of things, but it's hard not to let things get to me. |
big_momma
New member
Username: big_momma
Post Number: 46
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 09:30 pm: |
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Lords there you go with no sense again! No Weight Watchers meal would come with fries. That's pretty much understood no matter what the menu said. WW is for people who are dieting. If you'd prefer that sandwich you'd need to say that you'd still like the fries with your meal.
And all this talk about getting free stuff; oh no, you're not cheap! Also, months ago you admitted to having a hard time ever leaving 15% but now you say some servers can get 25% out of you.
I don't think so. |
jenaclaree
New member
Username: jenaclaree
Post Number: 249
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 09:50 pm: |
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Alright listen B@$ch. I am not uncaring I am realistic. You're not the only person sitting at their bar. If I buy a shot for a bartender and he feels like taking it too bad for you. Part of a bartenders job is to entertain. My money is just as good as yours and I bought somebody a shot. WHy should my money go to waste? Because you are too SELFISH to give me a second to enjoy a shot with the bartender? Where the hell do you get off trying to dictate how I spend my money? If I buy the bartender a shot are they supposed to let it go to waste for you? Besides obviously I was there first. By taking the shot I bought him. He's going in order. Isn't that your philosophy? |
nattie
New member
Username: nattie
Post Number: 7
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 09:50 pm: |
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Ok Lords, I've been quiet enough...I'm a trainer with Applebee's and the Tango Ckn Sand is under the weight watcher's menu and not the sandwich menu and it tell what it comes with...Do you really think that someone that is on weight watcher's would eat fries???? If so then you are even dumber than I thought! |
jenaclaree
New member
Username: jenaclaree
Post Number: 250
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 09:53 pm: |
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Also are you a moron? Why would weight watchers food come with fries? That's the most idiotic thing I've ever heard of?
"I HONESTLY thought I would have fries with my meal."
Well you made the mistake. Why should the restaurant pay for that? That's just SELFISH and UNCARING. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 482
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 10:11 pm: |
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big_momma
"That's pretty much understood no matter what the menu said."
If the menu stated it, it SHOULD come with it, plain and simple. I'm NOT a mind reader, I'm a MENU reader. I ONLY know what it states. A customer should NEVER have to order something that the menu states "It comes with." Why bother wasting your time if it suppose to COME with it already? It's NOT understood if the menu states it. They should have "Excludes Weight Watcher's", but it doesn't. It still is written the SAME way since Aug. That is WHY I haven't gotten that sandwich, because if I do, I really shouldn't have to order it with fries, because COMES with fries.
http://diets.aol.com/aoltakesitoff/behind_the_diets/weight_watchers2\
This is an example of a person on Weight Watcher's that eats FRIES.
"Also, months ago you admitted to having a hard time ever leaving 15%."
That is NOT TRUE at ALL. I am HONEST about the tips I give. Being on this site has even taught me about what percentages I should be giving. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 483
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 10:17 pm: |
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jenaclaree
"Well you made the mistake."
NO, the restaurant printed "All sandwiches INCLUDE fries" with NO exceptions to the Weight Watcher's sandwich. The person that made the menu is 100% at fault for printed FALSE information. I just ordered from what the menu stated. The most idiotic thing I've heard of was someone who can't take a menu for the EXACT WORDING that it states. That's what they do with coupons. If it states "One person table" or ENTREE instead of an appetizer. They take their coupons LITERALLY, so WHY can't customer's take the menu LITERALLY? One time I asked a waitress since I bought a appetizer as my meal would it count as the 2 entrees to use the coupon, she asked the manager, the manager said NO. I figured that answer would be no. My point is, they take EVERY WORD on a coupon seriously, I took EVERY WORD on the menu that pertained my sandwich seriously.
"Why should the restaurant pay for that?"
They did, so your just JEALOUS that they did. It's NOT selfish of me, it's SELFISH of THEM to print a FALSE thing on the menu, not to take TIME TO PROOFREAD, that's what I call SELFISH. I caught the mistake, WHY can't they?
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jenaclaree
New member
Username: jenaclaree
Post Number: 251
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, November 28, 2005 - 10:33 pm: |
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I'm Jealous of the crazy woman? LOL |
shelby
New member
Username: shelby
Post Number: 27
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 04:08 am: |
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oh yes jena...youre turning green before me the jealousy is so obvious hahaha
and lords funny you would use the words common sense in a sentence i really had to chuckle over that. but i figured since you wrote out at other 12,468 steps of service you would have given in that 10 mintue time frame you would have remembered to write in dropping off the card/change and wishing them a good evening.
but of course youre not a server, so "ringing up the bill" in you small mind would have been you standing behind the register at the donut shop doling out change
i still hold my own on a foodrunner never having run a dessert to me, and believe me my family eats at the hated chain places quite often so its not a difference in the type of establishment we eat in maybe the server is so tired of you they beg someone else to run out the dessert but nah...could never happen youre just too personable! |
coorslite
New member
Username: coorslite
Post Number: 17
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 05:01 am: |
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So lords you are saying we are stupid because we work hard and earn our money where you just go out of your way to be the ignorant customer from some other planet that does not know how to read or use common sense to figure out a simple menu? When you order at this same Applebee's do you get MAD when your pasta alfredo doesn't come with garlic mashed potatoes and steamed veggies? Afterall it clearly states that dinners come with them. On a different page of course. HOW MEAN OF THEM! To actually try to make the menu simple for the ignorant. Yet you being smarter than them can twist things around so that you get free food. Sorry lords you loose... you just stole from that restaurant. Although I am sure the entire staff is probably still laughing about it... they sure won't remember you for that one. And you know because servers know other servers at different restaurants I'm sure every other restaurant in town knows it's you when you walk in the door! Not to mention all the customers that overheard the employees laughing about you. Because something that stupid needs to be repeated. Again you suck as a human being, and proved yet again you are a thief, this time you not only stole the waitress' time you stole food. SELFISH SELFISH SELFISH! |
bluediamond4541
New member
Username: bluediamond4541
Post Number: 21
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 10:26 am: |
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Lords,
I work part time at Applebee's, and the section that has "All Sandwiches Includes Fries" is printed in the section with the regular burger and sandwiches. The Weight Watchers menu is printed in a different section from the the other food just like appetizers, salads, steaks etc. Each section has what sides go with the meal. Nothing on the Weight Watchers menu comes with fries. The Tango Chicken Sandwich has pineapple printed as the side because it is suppose to be a low fat dish. If you wanted fries instead of pineapple, you could have just told your server that you wanted fries instead of fruit, and it would have came out that way. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 484
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 01:40 pm: |
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bluediamond4541
"If you wanted fries instead of pineapple, you could have just told your server that you wanted fries instead of fruit, and it would have came out that way."
WHY tell them if "All sandwiches include fries", with NO exceptions to the Weight Watcher's sandwich?
"The Weight Watchers menu is printed in a different section from the the other food just like appetizers, salads, steaks etc."
So what if it's not in the same section, I read it and BELIEVED it was true. I looked all around the menu and saw "All sandwiches include fries", well that IS what it means, ALL SANDWICHES, whether in that section or not. It didn't state "In this section ONLY" or any exceptions to the weight watcher's sandwich.
"Nothing on the Weight Watchers menu comes with fries."
Tango Chicken sandwich DOES according to "All sandwiches include fries" part, it's SUPPOSE to include fries as well as pineapple pieces.
The people that printed this menu didn't PROOFREAD the menu obviously.
I am NOT a mind reader, I read WHAT the MENU states, WORD FOR WORD. Section or no section, ALL sandwiches ARE suppose to include FRIES. The problem is they added Weight Watcher's to their menu within the last year or so, so they didn't change the sandwich section, that's the PROBLEM. |
bluediamond4541
New member
Username: bluediamond4541
Post Number: 22
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 01:53 pm: |
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Lords,
I am sorry you were confused about the menu. It's not even worth arguing about. I have never had anyone to confuse which sides go with what since they are listed beside the item on the menu. But either way, you misunderstood the menu, so the next time you go to Applebee's, and get the Tango Chicken just ask for fries instead of pineapple so you can have your meal the way you want it. |
meeulk
New member
Username: meeulk
Post Number: 5
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 01:59 pm: |
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Y'all have gotten so far off topic here!
Thanks to all that posted a tip for me! most helpful! |
teleburst
New member
Username: teleburst
Post Number: 1169
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 02:47 pm: |
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"So what if it's not in the same section, I read it and BELIEVED it was true".
So? Did you also believe that all sandwiches anywhere in the world comes with fries? Because that's what it said, right?
You should try to wet that sponge of a brain that you have, because it's bone dry. At some point, you really have to use some common sense. |
teleburst
New member
Username: teleburst
Post Number: 1170
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 02:52 pm: |
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" but I KNOW the the menu also stated ALL sandwiches included fries. So, I told that to the server and the food runner. They argued with me that "It's not in the same section", which DOESN'T MATTER, it's STILL A SANDWICH. I asked her after my food arrived wrong "Can I have fries" and I also told her the sandwich had bar-b-que ranch sauce on it, which I stated I didn't want. The server's are suppose to KNOW it comes with fries because the menu STATES IT. That was the ONLY time I ever got something from the Weight Watcher's section. I wanted a chicken sandwich without bacon and that was the ONLY one on the menu avaliable without bacon, so that is why I got that sandwich. I didn't want to pay an extra buck or whatever for something I didn't feel lke having. Sometimes I am just not in a bacon mood. That is WHY I ordered from the Weight Watcher's section. I HONESTLY thought I would have fries with my meal. Anyway, she DIDN'T apologize for ANY of her mistakes".
She didn't make a mistake, YOU did. |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 92
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 03:00 pm: |
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Hey Meeulk - yea, most threads eventually evolve from the specific to the random. It's kinda fun to watch it happen sometimes. Did you try anything specific and if so how's it working for you? |
meeulk
New member
Username: meeulk
Post Number: 6
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 03:40 pm: |
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tips have been great! I think the 2 years I tool off in between has made me a better server... dont know why... maybe I gained some patience. I've really tried to seem as if I'm not in a hurry, frustrated, or weeded. I think it relaxes the customer. I've also tried to get some laughs out of the customers. Its hard to judge how what you say will be accepted. Thats my biggest fault. I'm pretty introverted and small talk isn't my cup of tea, but I'm working on it!! |
meeulk
New member
Username: meeulk
Post Number: 7
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 03:40 pm: |
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tips have been great! I think the 2 years I took off in between has made me a better server... dont know why... maybe I gained some patience. I've really tried to seem as if I'm not in a hurry, frustrated, or weeded. I think it relaxes the customer. I've also tried to get some laughs out of the customers. Its hard to judge how what you say will be accepted. Thats my biggest fault. I'm pretty introverted and small talk isn't my cup of tea, but I'm working on it!! |
coorslite
New member
Username: coorslite
Post Number: 18
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 06:53 pm: |
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meeulk I think that everyone but Lords will agree... do your job, have fun and don't let ignorant people get you down. Laugh at them. God knows restaurants all over the world are laughing at Lords. When they can't read or figure out the menu like Lords offer a no brainer. If they stiff you well then just hope they get a flat tire or a hurricane destroys whatever they have. Or some other kind of Karma bites them in the butt. Because it will. Just do the best that you can with what you have to work with. Most customers Lords excluded... understand that you are working and doing many many things at one time. When the kitchen is having long ticket times and we all know this happens again except Lords, "sell" yourself to the table. Make them forget about the time... I know you said small talk is not your cup of tea. But notice something about them... wife's outfit, talk to the kids at the table. When things get crazy and everyone from the kitchen to the bar is weeded and my section is full... especially on the weekends where sections are smaller, I treat my whole section as one party and sometimes I get them talking to each other. Which is alot easier for me since I usually have a section full of regulars that asked for me. I look forward to those kind of nights because I know the money is good and I get to spend time with them. And if you get a table like Lords just remember the reason why her husband doesn't like all those condiments is because he's getting "his" somewhere else and smile! Everytime someone asks for alot of crap that will just cover up the food they are eating remember Lords is just a miserable person who has no clue and smile! Everytime someone complains that they were charged an extra 4 cents (Yes 4 cents) and oh the hurt feelings...whatever... smile because that makes that person think they are smarter than you!(and they aren't!) Giggle to yourself when someone thinks they are the only important person in the restaurant and then laugh out loud when you ring in the order for them because you know how stupid it is. And I hope you get the hiccups from your laughter all the way to the bank when you put in the great money you made that night!
Also a good thing to do is make friends with the kitchen staff. They will be your best money makers! Treat them with respect. ALWAYS! They work too hard! And have to make retarded orders for people who recreate the menu!PS watching the news tonight there is too many signing bonuses for jobs in New Orleans for Lords to be sitting on her really skinny butt complaining here! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 485
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 07:28 pm: |
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teleburst
"She didn't make a mistake, YOU did."
NO, *SHE* did by NOT KNOWING the menu at the place she worked at. The menu clearly states "All sandwiches include fries", meaning *ALL* sandwiches. There are NO EXCEPTIONS to ANY of the sandwiches.
This is an old menu to quote to show just HOW they word things. They kept it worded the same basically as what it is now.
"All rollups, Sandwiches, and Burgers(except Steak Fajita Rollup) include fries. Sub Onion Peels for $.75."
This is from a old to-go menu from Applebee's. This really DOESN'T MENTION an exception to Weight Watcher's like they have for the Steak Fajita Rollup or they don't have ANYTHING that it states that it HAS to be in that section ONLY.
Just like when a coupon states "One per party, per table, per visit", "Equal or lesser value", or as I stated before get $4.00 off 2 entree's, but only purchase one entree and one appetizer, which they WILL NOT let you use a coupon because it DOEN'T state 2 meals or appetizers are included. The restaurants take coupons as to what they say, so WHY can't a customer take a menu to what it states exactly, just like they take the coupons seriously. If a coupon is expired, they won't take it. If a coupon or gift card states, it's only good for food and non-alcoholic beverages, then you CAN'T get alcohol on the coupon or gift card and you CAN'T pay the tip with it either.
bluediamond4541
"But either way, you misunderstood the menu, so the next time you go to Applebee's, and get the Tango Chicken just ask for fries instead of pineapple so you can have your meal the way you want it."
I know that the servers aren't going to probably read the menu to know this again, so if I would ever get it again, I will have to order it, even though fries ARE listed for *ANY* sandwiches. See, I would have asked her, but then I found that part in the menu that stated "All sandwiches include fries", and I took it to mean I'd get fries. I DIDN'T misunderstood ANYTHING, I know how to read. There are NO EXCEPTIONS for ANY of the sandwiches NOT to include fries, plain and simple, whether in a particular section or not, it's STILL a *SANDWICH*. I didn't do this intentionally, HONESTLY.
I have never had a weight problem so I don't know that fries aren't USUALLY served with a weight watcher's thing. McDonald's and Wendy's even has Weight Watcher's points for a small portion of fries I looked up on the internet. So this should PROVE that people that are on Weight Watcher's actually DO EAT fries. So, I'm NOT the one that made ANY mistake. The servers, the cooks, and the person that printed the menu poorly are ALL at fault. The server is more at fault because she should have KNOWN the menu BEFORE taking it to me WRONG.
Website: Example: http://uriblyd.beigetower.org/WW/wendy.htm
I know it's a fattening item, but it really didn't occur to me that the menu had been written poorly. I just REALLY thought I'd get fries. |
big_momma
New member
Username: big_momma
Post Number: 47
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 07:38 pm: |
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Yes Lords, the WHOLE world is wrong and you're right, as usual.
The menu assumed that the reader would have common sense. Most people do but you don't. And that's the whole world's fault. We all suck but you're a shining example of a fully-functional, intelligent person of integrity. Just reading everything you've ever written proves to me that you're the ultimate perfect person in every way. The whole world should just climb on our hands and knees and thank the Lord for the wisdom you deem to impart to us.
I will strive to be more like you, and model my children after you. From now on I will call you Your Highness, you're that far above me and everyone on this board and in this world. I bow before you. |
bluediamond4541
New member
Username: bluediamond4541
Post Number: 23
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 08:35 pm: |
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Lords,
"I know that the servers aren't going to probably read the menu to know this again, so if I would ever get it again, I will have to order it, even though fries ARE listed for *ANY* sandwiches."
OK, whatever you say.
"I DIDN'T misunderstood ANYTHING, I know how to read. There are NO EXCEPTIONS for ANY of the sandwiches NOT to include fries, plain and simple, whether in a particular section or not, it's STILL a *SANDWICH*."
Ok, whatever you say.
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coorslite
New member
Username: coorslite
Post Number: 19
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 08:53 pm: |
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No please big_momma understand that lords sucks in any situation and when she is called out on it she reverts to her 5 year old state where we are all out to get her and we are just all wrong wrong out of order and uncaring can you see this temper tantrum in the grocery store where your child acts this way? HOW dare they do this to me?? It's all about me! I am the only one that matters and has any rational thought! I don't care how many millions of servers and other customers don't see things MY way... they just don't understand that I am first... I don't need to work I just need to complain and I will get what I want and even if I don't I'll get lots of free stuff so that makes me smarter than you! big_momma if you give in to her way of thinking and I know you don't... let me know so I can beat some sense into you!
BUT to let you know these are some things you need to pass around to your family...
Always go to applebees and rearrange the menu to fit into the "gonna get this for free" item! it's not on the menu but modify it enought and complain enough not only do you not have to work you get free stuff so why bother?
Go to Burger King. Order the same sides... you get charged. No free food.
Get threw a hurricane and yet still complain about the waitress that chit chatted about that when your retarded self should've been listening to the news and left before it hit!
So she gets free stuff and still never ever said the last time she made $25/hour... Guess I should've said by actually working! PS they have a "retard" letter they send out at applebees where they really listen to your complaint and laugh about it at the area directors meetings... and give you free stuff. Yes they track that. I worked there for over 2 years I know. Love to all of you but Lords why are you still alive? |
coorslite
New member
Username: coorslite
Post Number: 20
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 09:01 pm: |
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lords why are you still here? I really hoped you choked on the wishbone for thanksgiving! You suck give it up! guess you are the anti sever christ |
big_momma
New member
Username: big_momma
Post Number: 48
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 09:03 pm: |
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LOL Coorslight (my beverage of choice) but I was hoping that if we all just agreed with her she'd go away. No need to beat sense into me!
Just like nobody can beat any sense into her. She's not intelligent, has no common sense and as you said, thinks the whole world should revolve around her. I find it revolting and fascinating at the same time. How will she ever get through life, being the way she is?
And if she has two children, and they have two children, and so on, there will be a lot of people like her out there for my children to deal with.
My children behave better than she does. Lords frightens me. I can't believe that she actually reached her 20's with this ignorance and attitude. It has to be a mental disability and I know I should feel sorry for her but the more she rants and stomps her feet, the more revolted I become. Watching her is like watching a train wreck.
I think she'd make great reality TV though. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 486
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 11:08 pm: |
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coorslite
"Left before it hit!"
I did, I went to a Tennesse Applebee's that particular time. I left the Sunday before the storm, which was Monday.
"I don't need to work I just need to complain."
I have a job. I have been having one since Oct. 17, because I had gotten laid off from the job I had before the hurricane because my job was in downtown New Orleans where the storm made lots of flooding and damage.
"Always go to applebees and rearrange the menu to fit into the "gonna get this for free" item!"
I didn't do this on purpose, honestly, I would have asked her if the sandwich came with fries if it didn't say "All sandwiches include fries."
Some restaurants have under their section: "Served with fries". That is what they should have done. This way they wouldn't have said *ALL* sandwiches, so I would have asked her then. I had ENOUGH to ask for like lettuce, no bar-b-que ranch, ranch with mozzarella sticks, 2 sides of mayonnaise and 1 side of mustard. I really rather not order more things than necessary so the server won't forget everything that I have ordered, even though she WROTE it down. She didn't get the orders correct. That is WHY I chose NOT to order what's ALREADY stated on the menu. Since it DOES state this, I didn't need to order fries. It's NEVER necessary to order something that a meal includes, like marinara sauce with mozzarella sticks, if the menu stated it came with it.
"Go to Burger King. Order the same sides... you get charged. No free food."
That's NOT true. One time when I was a teenager, my mom and I ordered 3 sandwiches or so(can't remember if it was 3 or 4), which we waited 20 minutes. My mother complained and even another customer noticed that we were still there. We got the WHOLE order FREE, NOT just 1 sandwich.
"HOW dare they do this to me?? It's all about me! I am the only one that matters and has any rational thought!"
NO, that's NOT true. I actually DO think about that if the first table was first, meaning if it wasn't me, I'd HOPE I'd WAIT LONGER to be FAIR. That is the TRUTH! I actually DO consider WHO'S first, even though it's NOT me a LOT of times. I have made sure that bartenders know that "He's first" if they would try to get my order. I have actually done that before lots of times. So, QUIT saying it's all about *ME* when a LOT of ya'll seem to think when a person's serve's someone that *PLAYING*, which is by the way, *ALL ABOUT the SERVER* if the server makes the customer wait for something such as a shot of alcohol or to eat a snack. THAT is what I call *It's all about ME attitude*, not meaning myself personally, but the CONCEPT of thinking ONLY about one's self, but NOT considering the *CUSTOMER'S* wait at ALL.
It was ALL about the *BARTENDER'S SHOT*, but NOT about *HIS JOB*, which was to BARTEND. To actually *CARE* about someone else, which was a customer, instead of just *HIMSELF*. See, I put MY wants to the side to serve the public when I worked. I went from 5a.m. - around 2:15p.m. or 2:30p.m. to eat lunch because I DID my job. Sometimes I didn't even have time to do all my side work like mopping. I thought it was more important to get things filled such as the ice bend so customer's wouldn't have to wait for drinks when the next person would come on my shift and restock milks, sugar, etc. Mopping could technically be done once a day and the place could be ok. I wanted the stuff that made customer's have to wait to be filled FIRST. I would go serve customer's instead of finish eating. Then my food would get cold, sometimes not even getting to eat the food that was cooked. See, I was CARING to the customers, NOT just thinking of *MYSELF*. So I don't get WHY ya'll think that it's ok to put a customer last for a shot of alcohol of all things, get real? NO tip, for NOT caring about my time. If he would have left his shot there and got my order, then he would have received a tip, but not doing that before he served me KNOWING I am waiting to order, HOW SELFISH is that to ONLY think of HIMSELF, but NOT about the job he is getting PAID to do. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 487
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, November 29, 2005 - 11:11 pm: |
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"Go to Burger King. Order the same sides... you get charged. No free food."
Forgot to mention, it was McDonald's not Burger King, but it's still fast food. |
nattie
New member
Username: nattie
Post Number: 8
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 04:19 am: |
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The weight watcher's portion of the menu is under weight watcher's not sandwiches! I know I work there and I look at the menu every f.....day! Please go kill yourself now! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 488
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 08:29 am: |
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nattie
"The weight watcher's portion of the menu is under weight watcher's not sandwiches! I know I work there and I look at the menu every f.....day! Please go kill yourself now!"
This has NOTHING to do with "WHAT IT'S UNDER", it has to do with that the menu states "ALL SANDWICHES" meaning the Weight Watcher's Tango Chicken SANDWICH included, DUH. It is STILL A SANDWICH NO MATTER WHAT IT'S UNDER OR LOCATED AT ON THE MENU. All means ALL, plain and simple. It doesn't have ANY exceptions or that it saids "ONLY in this section." So therefore ALL SANDWICHES INCLUDE FRIES. The menu states it, ALL, meaning ALL, ALL means ALL OF THEM, NOT excluding ANY of them on the menu. The exclusions were rollups, but NO sandwiches at ALL were excluded. Obviously you can't read. I know what I read. ALL means ALL, whether in that section or not, I read it as ALL, meaning Tango Chicken SANDWICH(there's even the word SANDWICH in the name of the entree) to PROVE it's still a SANDWICH! |
teleburst
New member
Username: teleburst
Post Number: 1171
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 10:03 am: |
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lords, you never answered the question - why don't you think that all sandwichdes in every restaurant in the world doesn't come with fries? After all, it didn't say, "All sandwiches on this menu come with fries". It said "All sandwiches come with fries". So why not expect every sandwich at Chilis or McDonald's to automatically come with fries? |
ranjer764
New member
Username: ranjer764
Post Number: 333
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 10:59 am: |
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I think it is "odd" that "lords" is concerned about the Weight Watchers menu when she claims to be petite. Of course, I find that every post of hers is odd. I work for a major chain where all sandwiches do NOT come with fries ... healthy people like options. But who's saying "lords" is healthy?
and ... yeah ... I agree that the world would be a happier place without "lords" in it. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 489
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 01:41 pm: |
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ranjer764
"I think it is "odd" that "lords" is concerned about the Weight Watchers menu when she claims to be petite."
As I stated before, I picked that sandwich because it IS the ONLY grilled chicken sandwich WITHOUT bacon.
Also being short, doesn't mean someone is overweight, but I'm still 90-92lbs at 5'0". My mother is 5'2" and weighs 160lbs, which is overweight. My dad is 6'0" tall and weighs over 200lbs.
teleburst
"why don't you think that all sandwichdes in every restaurant in the world doesn't come with fries?
Because the menu has to STATE it. The menu stated ALL, so I thought ALL, meaning the sandwich I got too. |
bluediamond4541
New member
Username: bluediamond4541
Post Number: 24
Registered: 10-2005
Rating: 
Votes: 2 (Vote!) | | Posted on Wednesday, November 30, 2005 - 01:46 pm: |
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Lords,
How's it going with asking the server for the condiments before the meal? Is that working better for you? |
ranjer764
New member
Username: ranjer764
Post Number: 335
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 02:02 pm: |
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oh, damn ... the troll is talking to me.
you've never had a problem before modifying the hell out of everything you order; why don't you just 86 the bacon so you can you can get your fries? and maybe they'll deep fry the ketchup and ranch to your specifications as well.
and please read last week's issue of Time magazine. Try to gain some perspective on what's important. You obviously have loads of time on your hands; why not find some room in that hamster-sized heart of yours to help feed someone in your home town who could CARE LESS if their can of Spaghettios ( Thanksgiving dinner ) is even HOT - much less that their Red Cross MRE has a side of ranch with it? |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 96
Registered: 07-2005
Rating:
Votes: 1 (Vote!) | | Posted on Wednesday, November 30, 2005 - 02:39 pm: |
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ranjer:
I think you and Lords have bonded. She is now sharing the exact wt/ht of her immediate family with you. |
teleburst
New member
Username: teleburst
Post Number: 1172
Registered: 06-2003
Rating:
Votes: 1 (Vote!) | | Posted on Wednesday, November 30, 2005 - 02:42 pm: |
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"teleburst
"why don't you think that all sandwichdes in every restaurant in the world doesn't come with fries?
Because the menu has to STATE it. The menu stated ALL, so I thought ALL, meaning the sandwich I got too".
The menu DID state it. It said "All sandwiches come with fries". That's pretty definitive. It didn't say, "All sandwiches ON THIS MENU come with fries" or "All sandwiches SERVED BY THIS RESTAURANT come with fries". And yet, when I went into McDonald's today and ordered a Big Mac sandwich, it didn't come with fries unless I ordered it that way. Big Mac is a sandwich and it dodn't come with fries unless I ordered it that way. Should I have bitched about it and gotten some free food like you do? |
ranjer764
New member
Username: ranjer764
Post Number: 342
Registered: 09-2005
Rating:
Votes: 1 (Vote!) | | Posted on Wednesday, November 30, 2005 - 03:08 pm: |
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whateveryouwant ... take that back
and make "lords" say she's "sorry" for "hurting my feelings" waaaaaaaaaaaaaaaaaaaaaa |
coorslite
New member
Username: coorslite
Post Number: 21
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 04:55 pm: |
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Lords is the sorriest person I've ever not met! Yet when she is wrong will not admit it or say she is sorry. She steals from servers steals from restaurants and that is how she makes herself feel good. By the way Applebees has a marinated chicken sand that comes without bacon yet has fries... and Lords I worked there for over 2 years... and it has always been a 99 cent charge for the sub for onion peels! You are retarded do you know that? Please get help! And to bring more to the table... both of my parents and grandparents did not smoke but all died of lung cancer... wait did you apologize for the ones you offended earlier? No because you are always right and everyone should bow down to you. Again when was the last time you worked and made $25/hour... I missed this... AND I MEAN WORK!When your dog needs to go out to pee and your timer goes off on the oven (sorry may loose you on this because you don't cook) And the phone is ringing and you have no clue what went off first what do you do? I'm sure you take role
call.... or ask your maid! I will open the door as I am answering the phone and shutting off the oven.... which happened first? Who cares? As long as it all gets done and everything is okay and you are not anywhere to be seen! You are too miserable for words!I hope hell has no fries or ranch or bbq sauce or mayo.
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jenaclaree
New member
Username: jenaclaree
Post Number: 252
Registered: 01-2005
Rating:
Votes: 1 (Vote!) | | Posted on Wednesday, November 30, 2005 - 05:55 pm: |
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No she never apologized. |
coorslite
New member
Username: coorslite
Post Number: 23
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 06:48 pm: |
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why would she? NO TIP FOR LORDS! And me personally do feel bad for your losses because I know how it feels to loose those that you love!And know when she dies she will have to sit in the smoking section and have no condiments!Read the new thread.. by newtipper... Lords stay away from that you don't have any clue so don't start on it! I've already warned them about you! |
teleburst
New member
Username: teleburst
Post Number: 1173
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 07:06 pm: |
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"teleburst
"why don't you think that all sandwichdes in every restaurant in the world doesn't come with fries?
Because the menu has to STATE it. The menu stated ALL, so I thought ALL, meaning the sandwich I got too".
Exactly. The menu stated ALL. Therefore, according to your logic, ALL sandwiches in the world must come with fries. So, how do you answer that (because you HAVEN'T answered that - are you afraid to answer the question)? |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 490
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 08:32 pm: |
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bluediamond4541
"How's it going with asking the server for the condiments before the meal? Is that working better for you?"
I really don't know how to THANK YOU, because I have gotten ALL my condiments before my meal at least 4 times so far, which is all I can remember since you have suggested it. It's such a GREAT idea because I don't have ANY wait when my food arrives, I'm MUCH HAPPIER because I am not aggrevated with waiting for somethings that I order with the meal usually, and it's just really the BEST advice that ANYONE on this board has EVER given me. Sure, I still have mess ups sometimes.
This weekend, I went to Chilis. The waitress was nice and got my condiments before my meal. I do feel I have to tell them that when someone else brings out the food they forget because I don't want them to think that I'm weird because I am asking them to bring them before or anything. I know I don't have to give them an explaination, but it does seem weird to request something before my meal such as condiments. Anyway, I wrote my order down and got the information from the chilis menu on the website.
This was a complicated order because I didn't want jalapeno jack cheese, so I felt I should list the stuff I didn't want on the cajun chicken sandwich, well I should have just listed it with only, because she didn't go by the menu, just by the stuff written down which was:
Cajun Chicken sandwich No, Jalapeno Jack Cheese, No Tomato, No Pickles, No Chipotle-Ranch, Add Cheddar, Add Bacon Extra Crispy, 2 sides of mayonnaise, 1 side of mustard, 1 side of chipotle-ranch, fries lightly cooked-NO SALT.
My fries the time I gave the $12 tip at Chilis, my fries had SO MUCH SALT, which was MY FAULT for not specifying HOW I wanted the fries. I personally don't like a whole lot of salt on fries. I can always put my own amount of salt with the salt shaker. The fries were overdone that time too, so that is WHY I have the fries cooked a certain way. A lot of people like crispy fries, I rather them not to crispy, not so soggy like if a person puts them in the microwave, but not dark brown.
Anyway, the menu states it comes with lettuce and awesome blossom strings. I didn't do a order that was saying "ONLY" instead of all the no's because I didn't want any confusion with the type of cheese that I wanted. Some people take it for granted when you say "Lettuce and mayonnaise only" when I order let's say a hamburger that comes with bacon and cheese, that the cheese is automatically comes on it even though I stated "Lettuce and onions only". Sometimes I have made sure that Wendy's knew if I order the bacon cheeseburger, that I wanted the bacon and cheese also. My point is, the waitress asked about my order and I told her what I have on the paper is what I want. The fact that I didn't have that I did wanted lettuce and awesome blossom strings should have led her to believe I did want them on the sandwich and that since I had SO MANY details, that I must have KNOWN what comes on the sandwich. I feel she should have ASKED me, but she assumed I wanted it plain. I assumed she was going to read the menu and see that things AUTOMATICALLY are suppose to come on the sandwich. I really hate adding MORE lines to ALL OF THAT I have already, but I might just have to if I have something like that again and state "Even though it comes with fries, I want fries" or whatever the menu states. Lately, when I've ordered mozzarella sticks, I say "I would like to ADD a side of ranch, instead of I would like a side of ranch." It's pitfull I have to say it that way, but it's worked. I don't have servers bringing out no marinara, when my husband and I like to dip the mozzarella sticks in BOTH. I don't get WHY some server's assumed if I asked for a side of ranch, which is an appetizer, knowing I am with someone else, would not bring the marinara incase if the other person at the table doesn't want ranch. These server's really don't think about that it seems. A lot of people usually SHARE an appetizer. Usually it's not just for one person.
teleburst
"Therefore, according to your logic, ALL sandwiches in the world must come with fries."
NO, that is NOT what I meant and YOU KNOW it. I mean that it was on THAT MENU. You just don't want to admit that because it stated that, that I had a REAL REASON to believe it. See some menus have over a section "Served with fries", that way I would have KNOWN it wasn't EVERY sandwich that "THEY" serve. It's not like I did this on purpose. Plus, they paid me for the BAD service mostly. If the only mistake was the menu issue, they wouldn't have probably given me as much, like maybe $10 gift certifcate or something like that. I just know that I even reread the menu after the waitress brought it out to me and KNEW it had "ALL sandwiches." You act like I did this intentionally. There's NO WAY I'd ruin my meal just to get a freebie. My husband was finished his when mine arrived. What's the point of going out to eat with a guest if you can't eat together you know?
coorslite
"And it has always been a 99 cent charge for the sub for onion peels!"
I stated this was an OLD menu. Secondly, DIFFERENT LOCATIONS HAVE DIFFERENT PRICES. My parents live an hour away. The Outback prices for the Wallahalla pasta that I use to get before they got rid of it is CHEAPER than the New Orleans area. They chose to have DIFFERENT prices. I go to Wal-Mart even a 10 minute difference between Wal-Mart and Super Wal-Mart, for the SAME item, it is different sometimes. Location's prices VARY, so do the use of coupons from location to location. Ever heard of "Price and participation may vary?" This was a to-go menu probably in 2003 that I got the price from ok. Since then, they've gotten rid of the "Blackend Chicken Fettucine", they've added Weight Watcher's, etc. The Perfect Margarita was $6 and something cents in Tennessee. Here in Louisiana, it is $8. Prices vary by location. The margarita in tennessee was just bought at the end of Aug. around the day of the storm. I bet the Tennesse margarita price is still $6 and something cents as I paid it in Aug. Some prices went up since Katrina hit overhere. My point is prices vary from location to location.
"By the way Applebees has a marinated chicken sand that comes without bacon yet has fries."
http://www.applebees.com/Menu_Sandwiches.aspx
This should PROVE they really DON'T have a GRILLED CHICKEN sandwich WITHOUT BACON. I'd be paying for the BACON, considering I didn't want the bacon at that time. I also didn't want Bar-q-que sauce either on it. That is the ONLY sandwich here in louisiana that list grilled chicken that is NOT a Weight Watcher's item. So I REALLY DON'T KNOW where you are getting this from?
"And it has always been a 99 cent charge for the sub for onion peels! You are retarded do you know that?"
If you look on the website, you will see I'm NOT one.
"SUB ONION PEELS EXCEPT GRILLED STEAK FAJITA ROLLUP
$0.75"
Straight off the internet. You are a retard for not realizing prices vary by LOCATION, DUH! Quit trying to act like you are a KNOW IT ALL, when I've PROVED you DON'T!
I've also noticed that Applebee's did improve the internet menu as to grouping the sandwiches because I mentioned the problem. The Tango Chicken sandwich used to be listed under sandwiches on the internet menu, now it's listed under the weight watcher's menu on the internet. I reported that when I sent my complaint in, in september about that even the internet had GROUPED the sandwiches together, which they did at the time, but they've changed it probably because of my complaint. |
teleburst
New member
Username: teleburst
Post Number: 1174
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 09:01 pm: |
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"teleburst
"Therefore, according to your logic, ALL sandwiches in the world must come with fries."
NO, that is NOT what I meant and YOU KNOW it. I mean that it was on THAT MENU. You just don't want to admit that because it stated that, that I had a REAL REASON to believe it".
No, I DON'T know it. You took the statement "literally", without applying a scintilla of common sense. Why wouldon't I assume that you wouldn't continue to take it literally? Literally, it says that all sandwiches come with fries. Is a Big Mac not a sandwich?
I looked at a pdf of the menu and it's clearly divided into separate sections and it's clear that the statement referred to that section. The statement is only included in that section. It isn't in any other part of the menu. Furthermore, if you weren't sure, all you had to do is look at the description of the item that you ordered. First of all, the calories were clearly marked. If you think that the sandwich AND fries are 370 calories (and 7 Weight Watcher points), then you're obviously deluded. And when you read the description of the item, it clearly says that it's served with a side of fruit.
No, you screwed up by interpreting a statement incorrectly and you just can't admit it.
You lose.
Again. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 491
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, November 30, 2005 - 09:46 pm: |
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teleburst
"No, you screwed up by interpreting a statement incorrectly and you just can't admit it."
NO, I read what the menu stated and took the menu for what it stated. Where is there a pdf of the menu? I only have seen it on the website only.
"The statement is only included in that section. It isn't in any other part of the menu."
As I stated before, All means ALL, so different sections don't mean a damn thing, it's the fact it states that "ALL" sandwiches, meaning, ALL of them, especially at that time, the internet menu GROUPED them ALLTOGETHER as to say the weight watcher's sandwich was a sandwich that included fries.
"it clearly says that it's served with a side of fruit."
As I said before, it's suppose to include pineapple pieces as well as fries.
"Furthermore, if you weren't sure, all you had to do is look at the description of the item that you ordered. First of all, the calories were clearly marked. If you think that the sandwich AND fries are 370 calories (and 7 Weight Watcher points), then you're obviously deluded."
Just because of the pdf it list the calories, doesn't mean that the real menu does. I don't remember seeing the calories listed, nor would I pay attention to that considering I was paying attention to what came on the sandwich and what was suppose to come with the sandwich. |
big_momma
New member
Username: big_momma
Post Number: 49
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Wednesday, November 30, 2005 - 10:53 pm: |
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Lords the more you type this crap the more you prove yourself to be a MORON.
It must be exhausting to you and the people around you. |
teleburst
New member
Username: teleburst
Post Number: 1175
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 07:29 am: |
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"teleburst
"No, you screwed up by interpreting a statement incorrectly and you just can't admit it."
NO, I read what the menu stated and took the menu for what it stated".
Therefore, a Big Mac MUST come with fries, right? Because it says that all sandwiches come with fries. That means that even YOUR sandwiches at home come with fries. Oh wait, you can't even make a sandwich. Sorry.
"As I stated before, All means ALL",
In your own mind, of course. The rest of the known universe understands the truth.
"so different sections don't mean a damn thing",
According to YOU, of course.
"it's the fact it states that "ALL" sandwiches, meaning, ALL of them, especially at that time, the internet menu GROUPED them ALLTOGETHER as to say the weight watcher's sandwich was a sandwich that included fries".
Were you on the internet at the time? I thought you were in the restaurant. :snigger:
BTW, I don't think that you remember what the internet menu said correctly. You can't even read a restaurant menu correctly. If they had wanted to include the WW sandwich, they would have put that statement OUTSIDE of the sandwiches section, like at the front of the menu.
"Just because of the pdf it list the calories, doesn't mean that the real menu does".
The pdf is an EXACT copy of the menu, even down to the graphics and the pictures.
"I don't remember seeing the calories listed, nor would I pay attention to that considering I was paying attention to what came on the sandwich and what was suppose to come with the sandwich".
If you weren't paying attention and you crossed in the middle of the street and a bus came by and hit you, you'd still be dead. You just sunk yourself, because you admitted that you weren't paying attention. YOUR FAULT.
"Where is there a pdf of the menu"?
I'm sorry that you're too stupid to use a search engine. I found it in about 2 seconds. It's a pretty menu with lots of pretty pictures and pretty graphics...in fact, an exact duplicate of the in-restaurant menu. That's what pdfs are. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 494
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 07:35 pm: |
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teleburst
"If you weren't paying attention and you crossed in the middle of the street and a bus came by and hit you, you'd still be dead. You just sunk yourself, because you admitted that you weren't paying attention. YOUR FAULT."
It WASN'T my fault that I KNEW what I read that "All sandwiches include fries." I KNEW what the sandwich was suppose to come with, so I didn't have to know about the calories.
"Were you on the internet at the time? I thought you were in the restaurant. :snigger:"
No, but I remember seeing them group ALL the sandwiches in one section on the internet menu. So, that was WAY before I ever got that sandwich even. It still was grouped together even AFTER I ate the sandwich. I went to the website RIGHT AFTER we left Applebee's.
coorslite
It's funny how you've never responded considering I proved you WRONG! Maybe you should go to another Applebee's in another state and see the price differences. Overhere, onion peels ARE $0.75 NOT $0.99 according to the internet menu. Even when I was 21 yrs old, I remember going around the french quarter in downtown new orleans and going to a McDonald's where because it was mardi gras, they charged the combos like around $5, instead of the $2.99 or close to that price it was at the time. I would go to another McDonald's in new orleans, but not around the french quarter and get the normal sale price that it usually was. Also, one time, my mom and I went to Burger King that was connected to a gas station. The Burger King didn't have breakfast combos of $1.99 because it was owned by different people. "Price and participation may vary" is the point I am trying to make. |
big_momma
New member
Username: big_momma
Post Number: 50
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 08:02 pm: |
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The true question is, if you charge a combo, will it pay?
Lords, that's why menus are grouped into sections. The Italian section will have sides of pasta that come with it; a Continental menu will have a baked potato and veggie side, and the sandwich section will say they come with fries.
Yes, the chicken sandwich was technically a sandwich, but it was in the Weight Watchers section, not in the sandwich section. The Weight Watchers section didn't include fries.
What part of that do you not understand? Where did you go to school? |
coorslite
New member
Username: coorslite
Post Number: 24
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 09:11 pm: |
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Sorry Lords I have a job where I work to make money... I can not waste my entire day or night worrying about you and your idiot responses. You were right I was wrong. The entire 2 and a half years I spent working 60 plus hours a week at Applebees in no way compares to your knowledge of all things. Thank god we all have you to rely on to tell us our jobs and just how inferior we are to you! I feel so guilty going to work today and making a mere $148 when I should've been home on my computer worrying about you! HOW SELFISH OF ME! YOU WERE REPLYING FIRST! AND I JUST DIDN'T CARE AND WENT TO WORK! I AM SO MEAN!Get a job, get a hobby, get a life! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 495
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 09:27 pm: |
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big_momma
"Yes, the chicken sandwich was technically a sandwich, but it was in the Weight Watchers section, not in the sandwich section. The Weight Watchers section didn't include fries."
As I said before, sections DON'T mean a thing when the menu stated "ALL SANDWICHES" and the fact that the internet menu actually GROUPED ALL THE SANDWICHES at the time, including the Weight Watcher's Tango Chicken Sandwich. They changed it because I told them about that they grouped ALL the sandwiches together on the internet. WHO cares if it's not in the section, it's the fact that the menu stated "ALL" with NO exceptions for ANY sandwiches? The menu states ALL sandwiches include fries, ALL means ALL, whether in the section or not. When you are going to understand that I didn't ask her because it stated "All sandwiches include fries." I believed the menu and the fact that I remembered the sandwich being grouped with the rest of the sandwiches on the internet.
coorslite
In texas, the onion peels are $1.29.
http://www.applebees.com/Menu_Sandwiches.aspx |
big_momma
New member
Username: big_momma
Post Number: 51
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 09:34 pm: |
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delusion
One entry found for delusion.
Main Entry: de·lu·sion
Pronunciation: di-'lü-zh&n, dE-
Function: noun
Etymology: Middle English, from Late Latin delusion-, delusio, from deludere
1 a : the act of deluding : the state of being deluded b : an abnormal mental state characterized by the occurrence of psychotic delusions
2 a : something that is falsely or delusively believed or propagated b : a persistent false psychotic belief regarding the self or persons or objects outside the self
- de·lu·sion·al /-'lüzh-n&l, -'lü-zh&-n&l/ adjective
- de·lu·sion·ary /-zh&-"ner-E/ adjective
For More Information on "delusion" go to Britannica.com
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 496
Registered: 01-2005
Rating:
Votes: 1 (Vote!) | | Posted on Thursday, December 01, 2005 - 09:43 pm: |
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coorslite
I said this about that you didn't respond because I thought I saw you responded to another posts today, but I was wrong. Sorry for saying you didn't respond so quickly.
"Your idiot responses. You were right I was wrong."
Look in the mirror. The idiot response came from you with the fact that you don't even know that stores and restaurants whether or not they have the same name or not have DIFFERENT prices. Were you born under a rock that you didn't know this? Trying to prove me wrong by telling me I'm a retard, when you don't know things also. I may not know a lot of things, but for you to first call me a retard is just wrong when you aren't looking at your mistakes, because if you did, you wouldn't have said my response was an "Idiot" response, because it wasn't, it was SMART. Your response was "Idiotic." |
coorslite
New member
Username: coorslite
Post Number: 26
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Thursday, December 01, 2005 - 09:45 pm: |
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big_momma you are wonderful! Hope you had a wonderful day at work today! Being from this planet and a self supporting human I applaud you and all of my other fellow working servers! I am now drinking a coorslight in your honor. And will drink many many more for our other friends on this board! You rule my world! |
big_momma
New member
Username: big_momma
Post Number: 52
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 10:19 pm: |
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Aw shucks Coorslite, that's sweet. I'm drinking a silver bullet as I type. My day was fantabulous at work and I hope yours was too.
I too am glad we live on this planet. Lords needs to start her own planet. She's not making any headway here on earth. One needs common sense to thrive here. |
coorslite
New member
Username: coorslite
Post Number: 28
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 10:29 pm: |
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No kidding! But she is good for a laugh and now my boyfriend is telling tales of her sub human behavior at his job! My day was GREAT! Not only did I make $148 but I got a catering job for a Christmas party getting me another $200 in my pocket for 5 minutes worth of work in 2 weeks! Gotta love being us and so thankful we are not her! I love Coors Light! So glad you do too! Just opened another one in your honor!!!!!!!! |
big_momma
New member
Username: big_momma
Post Number: 54
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 10:36 pm: |
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Oh she's great for a laugh, that's for sure! Luckily the world isn't saddled with too many bitter, stupid people like her.
Congrats on the party gig! I'm very glad we're us too. She's a miserable person but imagine being her husband? I feel badly for him. If she rants like this here imagine living with her and having to listen to it?
Finishing my final Coors Light of the evening, 6 AM comes fast. |
coorslite
New member
Username: coorslite
Post Number: 30
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 01, 2005 - 10:41 pm: |
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You know her husband has got to have some hot hot hot chick on the side! I'm going to finish my 12 pack before I go to bed... drinking for all of us tonight! Yeah and believe it or not all I have to do is deliver the food and bring it in! Have a great day tomorrow! You so deserve it! |
roxy77
New member
Username: roxy77
Post Number: 7
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 02, 2005 - 01:12 am: |
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Hey, Jammie, what're you gripin at me for? I think you misread my post, because you just agreed with what I said.
S'alright. I'm giving up on this forum anyway- it mostly revolves around an insane person (Lords) that seems to spend every night at a chain restaurant and every day complaining about it. Good for a laugh for a while, but she kinda lost me when she complained that the waitress mentioned Hurricane Katrina the day of the storm. Guess losing your job, home, friends, quality of life and financial means in an afternoon makes you a little crabby. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 498
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 02, 2005 - 08:30 am: |
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roxy77
"She kinda lost me when she complained that the waitress mentioned Hurricane Katrina the day of the storm."
The waitress DELAYED our food to chit-chat. That is just plain WRONG. If she wants to talk, do it when she has no requests, otherwise, she should be doing her WORK. We were hungry because it was like around 5:00p.m. and still didn't have lunch yet. We didn't want our food delayed longer than necessary. I could care less about making friends with the wait staff. I want to be served. |
teleburst
New member
Username: teleburst
Post Number: 1184
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 02, 2005 - 01:05 pm: |
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" I could care less about making friends with the wait staff. I want to be served".
Yuck. What a rude, miserable wench. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 499
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 02, 2005 - 01:39 pm: |
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teleburst
"Yuck. What a rude, miserable wench."
How is that rude just because I don't want to be friends with them? I wouldn't have wanted to chat with her anyway considering after she started to serve us, she didn't apologize for her mistakes, which I can't respect people like that, that can't say their sorry for THEIR mistakes. I couldn't be friends with someone like that, that is just mean. She was the one that was "RUDE" to me. She forgot the side of ranch I asked for with the mozzarella sticks because honestly she could have brought it before the food came out instead of depending on the food runner. Also, my meal arrived without the fries, without the 2 sides of mayonnaise and 1 side of mustard, with bar-b-que ranch which I specifically told her I want NO bar-b-que ranch, but the sandwich was brought out by the food runner WRONG. I bet she didn't print the ticket correctly. She still could have apologized and so could have the food runner, but instead they argued with me about that the side you get is pineapples and that it's in the weight watcher's section, when I KNEW I saw the menu state ALL sandwiches, which is what I went by, NOT the section it was in. Especially because it WAS REALLY GROUPED ALLTOGETHER with the rest of the sandwiches as if it wasn't a different section. WHO in the world wants to wait longer to chit-chat when they are hungry or thirsty? I bet a survey of 20 people, I bet 15 or so would say they'd want their order taken and that's it. I bet some would say that they would mind because they are on a date. I bet some people would like their OWN conversation. They didn't come their to make a friend. That type of stuff would be at a bar, but NOT a restaurant. Even at the donut shop a lot of people came there to chit-chat. |
tricky
New member
Username: tricky
Post Number: 118
Registered: 05-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 02, 2005 - 02:50 pm: |
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...she didn't apologize for her mistakes, which I can't respect people like that, that can't say their sorry for THEIR mistakes.
Pot meet Kettle. |
teleburst
New member
Username: teleburst
Post Number: 1185
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 02, 2005 - 08:49 pm: |
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"teleburst
"Yuck. What a rude, miserable wench."
How is that rude just because I don't want to be friends with them"?
If you don't know what pleasant interaction with people in public is, I can't help you, or explain it to you. I hope that you didn't eat in MY Tennessee restaurant, but I doubt that you did. The menu would confuse you, although some of the items DO have those cute names that seems to impress you. Sort of like baboons with shiny objects. |
teleburst
New member
Username: teleburst
Post Number: 1186
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 02, 2005 - 08:51 pm: |
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And if you don't know the difference between wanting to be friends and wanting to be friendly, then I can't help you either. |
jammie
New member
Username: jammie
Post Number: 882
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 02, 2005 - 09:25 pm: |
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roxy baby, I wasnt gripin at you it was to you. I did and do agree with you. I think we had lack of communication. Sorry |
coorslite
New member
Username: coorslite
Post Number: 32
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 03, 2005 - 12:25 am: |
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jammie,teleburst,tricky, big_momma, roxy77, Love you all! You tell the truth and have a great sense of humor! Got a prop for you... Let's all move to New Orleans and get those 6-10 thousand sign up bonuses and work at Burger King! We'll use our bonuses to open our own restaurant! Tricky you can be our accountant and your husband can be the chef! What do you think we should name the place? Pick a place where it's in the middle of the block and call it "on the corner" With all of us down there they wouldn't know what to do! |
coorslite
New member
Username: coorslite
Post Number: 33
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 03, 2005 - 12:47 am: |
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coorslite
I said this about that you didn't respond because I thought I saw you responded to another posts today, but I was wrong. Sorry for saying you didn't respond so quickly.
"Your idiot responses. You were right I was wrong."
Look in the mirror. The idiot response came from you with the fact that you don't even know that stores and restaurants whether or not they have the same name or not have DIFFERENT prices. Were you born under a rock that you didn't know this? Trying to prove me wrong by telling me I'm a retard, when you don't know things also. I may not know a lot of things, but for you to first call me a retard is just wrong when you aren't looking at your mistakes, because if you did, you wouldn't have said my response was an "Idiot" response, because it wasn't, it was SMART. Your response was "Idiotic."
Lords again you are right I am wrong. And the rest of the world is wrong. It is all about you just you and the rest of us just suck. I am so glad that we have you to let us know how much more you know! |
jammie
New member
Username: jammie
Post Number: 884
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 03, 2005 - 06:13 am: |
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Signing bonus at Burger King? I'm there. I must live under a rock to coors, this is the first I'm hearing of that. Think of the nice double wide I could get for me and my 12 kids. That and the welfare check. Man, we would be poopin in tall cotton. |
coorslite
New member
Username: coorslite
Post Number: 34
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 03, 2005 - 06:26 pm: |
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I'm a 2 computer family and while I'm typing and laughing husband is telling things he is reading online! |
jammie
New member
Username: jammie
Post Number: 886
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 06:30 am: |
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yeah coorslite, this is quite a source of entertainment for me too. When there is a hot thread going I cant wait to get home from work and get my tipping.org fix. At least you cant get arrested for obnoxious posting. Not yet anyway !! |
coorslite
New member
Username: coorslite
Post Number: 37
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 07:24 pm: |
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if you could Lords would be in for life with NO condiments and no service and well it would be just be mean and rude! Thank God we do not all live with the stress she does! Can you even imagine going out with your 12 kids and having to wait 12 minutes for a table? Damn you and your next baby's daddy could conceive another child in that time! Just make sure that Lords was first because there is a special place in hell for her!Is there some law against ignorance? And Lords please don't respond to this because it's not going to be worth reading! Instead of responding just go out and eat and make some other server hate you. Cheers! |
coorslite
New member
Username: coorslite
Post Number: 39
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 09:26 pm: |
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The waitress DELAYED our food to chit-chat. That is just plain WRONG. If she wants to talk, do it when she has no requests, otherwise, she should be doing her WORK. We were hungry because it was like around 5:00p.m. and still didn't have lunch yet. We didn't want our food delayed longer than necessary. I could care less about making friends with the wait staff. I want to be served.
Lords bite my butt and be thankful you are still alive to complain like a 2 year old! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 501
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 11:14 pm: |
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coorslite
http://www.sandiegomag.com/blair/08-01-03.shtml
"Most of you would prefer your waiters to be servers, not buddies. “I really don’t care what my waiter’s name is,” sniffs Chula Vista’s Olin Bjorsky. “I am not interested in what dishes the waiters and waitresses like,” says La Jolla’s Patricia Winter."
See, I'm NOT the ONLY person on this earth that DOESN'T want to make friends with the wait staff.
|
jammie
New member
Username: jammie
Post Number: 890
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 06:43 pm: |
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lords, where do you find these web sites? Are you constantly on the net scoping out resturant sites. I find it rather odd since you dont work in the industry. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 502
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 08:14 pm: |
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jammie
"lords, where do you find these web sites?"
I look up all kinds of things on google.com. Like "Pet peeves about restaurants" or "Bad Service gripes" or something like that. I try to PROVE my point that there are really some people that are like me that want to go to a restaurant to eat, drink, and have fun with the person you are with, not to make friends with the wait staff. I don't mind if the server talks to us AFTER she or he has gotten our order, so it has started to cook. I just mind when I'm hungry to end up waiting longer just so I can chit-chat with a server. It's NOT worth waiting longer to eat or drink, it's just not.
"I find it rather odd since you dont work in the industry."
I had applied to a couple of restaurants before I got an office job Oct. 17. The problem is since I've never been a "Waitress", only counter help, plus I have had more higher paying jobs, which I got questioned by a sort of mini-interview when I went to fill out the application. The question was "Why a server?" I told him it's because I am a customer a lot and so I know a lot of what it's like. Some things like that basically. Anyway, I didn't get called, probably because of lack of experience. I MUCH rather the office job I have. I work 7:30a.m.-4:30p.m. M-F, no weekends. I like that schedule much better than a waitresses schedule. I HATED my schedule at the donut shop. I had to work ALL weekends, ALL holidays, even Christmas day. I stayed their because I made MORE than a fast food place would pay me. For one thing, I had tips ranging from as little as $10 a shift on very slow days, which was RARE. I usually had at least $20-$25 an 8 hour shift. If I worked 6 days, that would be around $120 a week MORE than my hourly wage. I also had a chance to get over 40 hrs, which at that time, I needed the money. I didn't get overtime pay because the company was small, so by law, they didn't have to pay us time and a half. So, sometimes I'd work 50-55-60-65 hrs a week. This was easier than trying to hold 2 jobs with having to go to another job after just having an 8 hour shift.
I also HATED the irresponsible counter help girls that didn't call in until the last hour that they weren't coming in or quit, so I had to work over my shift. One time I worked 19 hrs. It was from 11:00a.m.-6:00a.m. the next morning, not evening counting the 15 minutes or so it takes to count the register after my shift. What happened was a girl called me to ask if I could come in early because my shift was for 2p.m. I told her ok. So, I had NO IDEA that someone quit and that NO ONE could take my place because it was really late when I found out. I couldn't find anyone to work for me. So, I was stuck working 19 hrs straight. I've done also 6a.m.-10p.m. before when the 2p.m. girl didn't come in. So, I am REALLY TIRED of people being so irresponsible not to call in ahead of time or even tell me that they've quit, which is being INCONSIDERATE to the person that is working. I called when I was late because of a car accident. I had the DECENCY to think of the person that was working, NOT just myself. This accident in the year 2000, was NOT my fault. I was going speed limit 45mph when a person pulled out from a stop sign, apparently didn't stop or really didn't see me. My car hit his truck in the middle of it. I had a sprained ankle and a bruised knee from the accident. I was lucky. The witnesses even said they saw the guy that was driving throwing beer bottles out the window. Well, anyway, I went to work that day limping, not going to a hospital because I felt ok. I went to work around 4p.m for my 2p.m. shift. My car was TOTALED. The air bag and I, of course had my seat belt on, ALWAYS. My point is, a counter girl one time called said she wasn't coming in because she only rear ended someone. The accident wasn't serious and she didn't come to work. Even if my mom wouldn't have brought me to work the rest of the way, which happened to be 5 minutes driving to get to work, I would have taken a cab because THAT is how responsible I am as far as my work goes. I am SO TIRED of that industry. It would have been a pretty decent job even with the not so great schedule if the people would just show up for work. That's what made it so crummy. I had to work double shifts quite a number of times.
The people in the truck that I hit were ok. The passenger had to get physical therapy. I really was not use to defensive driving at the time. I never used my horn back then, now I do. My point is I still went to work even though I was sad and hurting a little. Some regular customers even asked "Why are you here?" They knew what happened, but I just wanted to get my mind off of it by working and I would have lost pay if I wouldn't have came in. Also I didn't want to make the person that was working work a double shift either because I REALLY know what that's like. |
big_momma
New member
Username: big_momma
Post Number: 58
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 08:31 pm: |
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Do you say use the word please when making requests of people in the office? Is that word more appropriate for a co-worker than a server? |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 503
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 09:12 pm: |
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big_momma
"Do you say use the word please when making requests of people in the office?"
No, but I do say "Thank you." I don't think it's necessary to say please for EVERY request. I'll say "Thank you" to let the person know I appreciate the tasks they did for me, whether it is a refill or helping me with my job at work. I really don't say please often really. I never really thought about it. I say "Thank You" or "Thanks" a LOT.
Think about it, am I really that bad of a person if I at least say "Thank you" to a server when they a LOT of times don't say their sorry for forgetting my condiments? You can't expect someone to give respect without some respect given. Meaning, I have said "Thank you" even though the condiment was forgotten without a sorry. I shouldn't have though. I don't really feel they deserve a "Thanks or Thank You" when they can't say "Sorry." It goes both ways you know. Sometimes I don't say "Thank You" if the server forgets my condiments without a sorry when they finally bring them to me. I am pissed a lot of times when I am sitting there waiting to eat my sandwich, which I don't like dry. Nor, do I want to eat fries without mayonnaise or ranch. That's why I have been asking for the condiments BEFORE my meal. I didn't this friday night because I decided to get fajita chicken quesadillas at Chilis. I ordered a side of ranch and wanted to see if I'd like it with bar-b-que sauce. The bar-b-que sauce didn't go with it, the ranch did. I figured this should be an easy enough order without messing it up. I was right, he didn't mess it up. The bill was $38 and something cents. I left him $9.00. He did EVERYTHING correct and brought things in a timely manner. That was a GOOD server. The next time I get that entree, I will just ask for ranch, because it was GOOD dipping the quesadillas in the ranch. I have though, had servers forget just one condiment. I figured I'd take my chances since the order wasn't too specific. I left a little over 23%.
I left 25% to the waitress at Chilis that I had posted about before that made 2 trips to get condiments and we had got dessert that time. That's why the bill was $47 and something cents. The more work, the more tip.
So, don't think that I am cheap. I just want GOOD service, that's all. I would rather pay extra and have a good time without my order being messed up.
It's sad but I would even be ok if a restaurant had self service, but still had to pay a tip, because I wouldn't have things missing on the plate, the wrong food brought to me, or have to wait 10 minutes to leave because the bill isn't rung up. That is how much I REALLY want to have good service. I know that sounds insane, but I really just want GREAT service. |
big_momma
New member
Username: big_momma
Post Number: 59
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 09:31 pm: |
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"You can't expect someone to give respect without some respect given."
Maybe if you said please more often you'd be shown respect and given better service.
I say please at every request of every server and every person I come into contact with. I say please when making a request of my co-workers, cashiers, husband and children. I treat them with respect by saying please. I also say thank you to anyone that I've made a request of. This may be why I'm treated with respect and can't remember the last time I got bad service in a restaurant.
It may also explain why I have well-mannered children.
"It goes both ways you know.".
Yes it does. You act like ill-mannered trash, you get treated like trash.
Saying please and thank you are the most basic of mannered behavior. Failure to use these tiny words will lead you to being treated the way you behave, which is with disrespect. |
tricky
New member
Username: tricky
Post Number: 122
Registered: 05-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 09:32 pm: |
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big_momma
"Do you say use the word please when making requests of people in the office?"
No, but I do say "Thank you." I don't think it's necessary to say please for EVERY request.
Why doesn't surprise me that you don't have proper manners? Please is indicated every time you request something from someone. EVERY TIME. Whether you're the boss or the employee. Whether you're the customer or the server. Heck, my mother even said please when ordering me to do things. I knew it was an order, not a request, but she still phrased it politely.
I guess people from Louisiana have no manners.
That is how much I REALLY want to have good service. I know that sounds insane, but I really just want GREAT service.
Self-absorbed much? Most of the world isn't so obssessed with perfect service that they spend hours on the internet arguing with the people who know and googling for obscure websites and blogs, just to find one or two people who see things their way. |
big_momma
New member
Username: big_momma
Post Number: 60
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 09:45 pm: |
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"Heck, my mother even said please when ordering me to do things. I knew it was an order, not a request, but she still phrased it politely."
Exactly! Please comes out my children's mouths automatically when they request something of another person. When they were younger and they forgot I'd correct them every time. At ages 14 and 11 it's now ingrained. It's a lesson that will serve them for a lifetime.
It's a tiny little word but it shows respect.
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big_momma
New member
Username: big_momma
Post Number: 61
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 09:50 pm: |
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"That was a GOOD server."
Is that like how when my dog fetches a stick, I tell him he's a GOOD boy? |
jammie
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Username: jammie
Post Number: 891
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 10:36 pm: |
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lords, when you applied for you waitress job, were you planning to straightening out the entire industry? It sure sounds that way.
When people make requests without using the word please, it sounds like an order. I would get it anyway but its, well, just rude. Even if they don't mean to be disrespectful or sound that way, it really does not sound nice. |
coorslite
New member
Username: coorslite
Post Number: 41
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 10:49 pm: |
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lords had already eaten there and they knew her or someone else there had waited on her at another restaurant! Now she's claiming on how great she tips... whatever. Does anyone really read all of her posts? Printing that post from her now! Too funny! |
teleburst
New member
Username: teleburst
Post Number: 1194
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 11:26 am: |
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lords had the audactity to write:
" I try to PROVE my point that there are really some people that are like me that want to go to a restaurant to eat, drink, and have fun with the person you are with, not to make friends with the wait staff".
Unfortunately, you haven't shown that you "want to have fun with the person that you are with". In fact, about 95% of your dining epxeriences end up with you feeling HURT. It must suck to be you and suck WORSE to be married to you.
BTW, I don't want to be "friends" with my guests. Sometimes it evolves that way, and if someone *wants* a personal connection with their server, I can do that. What I want to do is provide them with the type of experience that they want. If they just want to feed their face, like you, they'll get their wish. I won't bother with them very much. They'll get their food fast and I'll get them out of there as soon as possible with as little chit chat as I can get away with, because I don't want their dining cooties to rub off on me or the rest of my station. If they are pleasant and relaxed and poised when eating out, they will get the same returned to them, in spades. They'll get every benefit of my experience and I'll return their friendliness with with plenty of genuine friendliness. And if they're combative and rude and impatient, they will get the bare minimum attention, once again, with the idea that they are infesting my station with negativity and they should be terminated as humanely and quickly as possible.
There are plenty of people that want to be "friends" with their server. Fortunately, not being an attractive young woman server, or a hot stud-muffin hardbody ex-high school quarterback working his way through college, I don't have to worry about that all that often. But people seem to like the fact that I display a casual professionalism, because it's probably fairly refereshing. Of course, when I get a table of sophomore sorority sisters, I take a little hit, because I don't have what they're looking for, and I don't even have the wherewithal to PRETEND to flirt with them.
I have discovered one thing though - in my restaurant it is ESSENTIAL to establish at least a modicum of personal connection. In my previous restaurant, I NEVER introduced myself. I figured, "If they want to know my name, they'll ask me". In THIS restaurant, they HAVE to know your name, because so much depends on selling yourself to the table, since, with the high tipout that we have, it's essential to get a few 22%+ tips, and if you don't get at least 3 or 4 30% tips a week, you're going to get screwed. In my previous restaurant, that sort of tip was almost unheard of, but so was a 5% tip, and 10-12% tips were scarce as hen's teeth. In my current restaurrant, if you don't get at least two of them a night, the stars must be lined up right.
I will take my leave comforted in he fact that I will never wait on lords, even though I DID dodge a bullet when she was in my town. Fortunately, as I said, there's no way she would have dined in my restaurant, even though it could be the most popular restaurant in town for the past 5 years. Chilis was just right down the street and I'm sure that she probably ate there, or Applebees, although, I'm also pretty sure that she didn't get so far into town. She's more of a suburbian "close to the motor court/airport" sort of rodent. |
teleburst
New member
Username: teleburst
Post Number: 1195
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 11:33 am: |
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lords admitted:
"The problem is since I've never been a "Waitress", only counter help"
FINALLY. It took you long enough to admit it. |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 106
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 05:28 pm: |
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teleburst:
"In my previous restaurant, I NEVER introduced myself"
There are only two times I introduce myself:
1) when I am training a new server I go by the book and our training book says "Step One - Greet your guest and introduce yourself"
2) when I have a large party.
If I have enjoyed having you as a guest, and you have enjoyed having me as your server, I will say something like "I've really enjoyed taking care of you folks this evening, I hope you'll ask for me the next time" and I'll make a little joke about something my name rhymes with to help them remember it.
Otherwise I find that many guests will just gnaw at your name like a dog with a bone, using it over and over. Something about someone I don't know, constantly calling me by my name just irritates me.
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coorslite
New member
Username: coorslite
Post Number: 42
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 07:11 pm: |
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Anyway, the menu states it comes with lettuce and awesome blossom strings. I didn't do a order that was saying "ONLY" instead of all the no's because I didn't want any confusion with the type of cheese that I wanted. Some people take it for granted when you say "Lettuce and mayonnaise only" when I order let's say a hamburger that comes with bacon and cheese, that the cheese is automatically comes on it even though I stated "Lettuce and onions only".
Because I only scan her replies...this little statement caught my eye... did she want l/m or l/o? Or did it really matter because she would complain about anything? And why wouldn't you order a cheeseburger instead of a hamburger with cheese? I need to drink sobriety is confusing me! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 504
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 08:57 pm: |
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coorslite
"And why wouldn't you order a cheeseburger instead of a hamburger with cheese?"
I had ordered at Chili's that time the "Cajun Chicken Sandwich."
This is from the Chili's website.
"CAJUN CHICKEN
Our spicy, Cajun-style grilled chicken breast with jalapeno Jack cheese, lettuce, tomato, pickle and chipotle-ranch dressing, topped with Awesome Blossom strings."
So, when I ordered, which I had written it down, I changed some things that I did or didn't want on it. I added bacon extra crispy, instead of jalapeno cheese; I changed it to cheddar so I wrote no jalapeno cheese, add cheddar. I also wrote no tomatoes, no pickles, no chipotle-ranch, 2 sides of mayonnaise, 1 side of mustard, and 1 side of chipotle-ranch. So, when my sandwich arrived, there was NO lettuce and NO awesome blossom strings which AUTOMATICALLY COME ON the sandwich because the menu STATES it does. I didn't put no lettuce or no awesome blossom strings on the written order nor did I say I didn't want those things verbally either.
I didn't order it as "Only bacon extra crispy, lettuce, cheddar and awesome blossom strings", because I wanted to make sure they knew I didn't want the jalapeno cheese.
See, when I order let's say at Wendy's. I get sometimes a #4 combo which overhere is the bacon cheeseburger combo. Well, I order by saying "Lettuce and extra mayonnaise only." Sometimes I didn't say no cheese or bacon, but they made it with bacon and cheese even though I didn't actually say I wanted them, even though I did actually want cheese and bacon. Sometimes I have said I wanted the cheese and bacon, but when a person orders, usually the person taking the order thinks about the condiments or if the sandwich is dressed with like tomatoes, onions, and pickles. I don't find places consider if I say "Lettuce and mayonnaise only" on the #4 combo, that they will not put the cheese or bacon on it. So, that is WHY I ordered it specifcally with all those NO's to make darn SURE that I would get what comes on the sandwich. The waitress said "I didn't even think about the menu." I'm thinking in my head, what a dummy to have a EXACT WRITTEN order, but to put in the computer that I didn't want it(more than likely since she ADMITTED she didn't think about the menu), because I would think the cook would have put what usually COMES on the sandwich. Even if the waitress printed the ticket correctly, she still could have seen the lettuce coming out of the sandwich and bent down to look to see if everything was on the sandwich, but I really think she printed the ticket with the sandwich only having this specification: "Only bacon extra crispy and cheddar cheese", which I DIDN'T order it that way.
"And why wouldn't you order a cheeseburger instead of a hamburger with cheese?"
"OLDTIMER®
Mouth-watering burger with mustard, shredded lettuce, tomato, pickle & onion.
Add cheese"
That's from Chili's website. When ordering, a person would order an Oldtimer with cheese, NOT a cheeseburger consider that is NOT a menu item. |
big_momma
New member
Username: big_momma
Post Number: 63
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 09:05 pm: |
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That happened because you took a basic menu item and tried to turn it into your own freaking creation!! You were so specific about the rest of what you wanted and didn't on your creation, they assumed you'd be specific about it all. This is why menus sometimes say "no substitutions".
I have no doubt that you've been slipped a few secret ingredients in the past. How freaking annoying. Just eat at home and stop being so annoying. |
jenaclaree
New member
Username: jenaclaree
Post Number: 258
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 10:06 pm: |
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You wrote down your own order at home and handed it to her? I served for 4 years and noone ever handed me a handwritten order. EVER!!!!!! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 505
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 11:04 pm: |
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big_momma
"they assumed you'd be specific about it all."
That's the problem with assumptions. The server should compare the menu and order that is written down with the plate of food.
"Just eat at home and stop being so annoying."
If you don't like it, DON'T be a waitress then. I have EVERY RIGHT to get my food the WAY I want unless the menu states "NO substitutions", which it DIDN'T.
"You were so specific about the rest of what you wanted and didn't on your creation."
I SHOULDN'T have to state what I DO want on the sandwich if I specifically stated what I don't want on the sandwich considering the menu states the sandwich came with lettuce and awesome blossom strings. I didn't have "no lettuce or awesome blossom strings" listed. It's like DUH that I know what comes on the sandwich considering I wrote down ALL THOSE SPECIFICS that normally come on the sandwich that I didn't want and even changed the cheese(which was a specific kind of cheese that I KNEW came on the sandwich from the menu). It's like DUH, that I knew what came on the sandwich. So, she assumed very badly.
"Just eat at home and stop being so annoying."
Doesn't that sound LAZY of you? If you were a server that wanted to please the customer, you'd WANT to WORK HARDER to make 25% or so. You wouldn't be saying this if you didn't want to work harder than getting an easy order like ordering an entree "As is." You want the 25% or more just to get an entree "As it comes" so that way you wouldn't have as much work to make that big tip. It just doesn't work that way. To get a 25%, you have to do a whole lot of work or be so attentive that I don't have to wait for things as well as of course get the orders correct.
jenaclaree
"You wrote down your own order at home and handed it to her?"
Yes, I did. I have SO MANY specifics sometimes, it's easier for ME to even remember everything if I have it written down. Also, if I have it written down, they have NO EXCUSE, because I print it neatly. There shouldn't be ANYTHING wrong when I specifically wrote down what I either wanted or didn't want on the sandwich. The server should have enough sense to print the ticket the EXACT way I write it. This way, the cook would have put the lettuce and awesome blossom strings on the sandwich.
"I served for 4 years and noone ever handed me a handwritten order. EVER!!!!!!"
I have only done this 4 times so far and that was the ONLY time my order was wrong. If it works 99% of the time, it's a MUCH BETTER method than having the server to write all those specifics down or not hear me correctly because of lots of people talking. Also, at Red Lobster a couple of years ago, I remember the waiter took my order and DIDN'T write down my 2 sides of tartar sauce, but wrote my entree order down. He just completely ignored the request because he brought it with NO tartar sauce. He didn't even apologize. Anyway, this way, there's more opportunity to get the order correct if it's written down. It's NEVER, EVER a guarantee of course, but it's a start in the right direction of getting the order correct.
A couple of times I have given my written order, the server asked "Is this to-go?" That kind of suprised me that just because I had my order written, didn't mean I wanted it to-go. I know this is odd to do, but it works MOST of the time so far. 3 out of 4 meals were 100% correct. Especially with asking for the condiments before my meal. |
firstchiclet
New member
Username: firstchiclet
Post Number: 1
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 06, 2005 - 11:53 pm: |
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are you for real Lords ?? or just a bored housewife whose husband is cheating and this site is how you take out your frustrations ?? and not to be nasty ,but have you any education ? the reason i ask is due to your unhealthy need to raise yourself above all others and your need to verbally put down others. i'm not attacking you , i just want to know. |
jammie
New member
Username: jammie
Post Number: 893
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 07, 2005 - 03:16 am: |
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momma, you should stop being sooo lazy and earn more money, by picking up a second job serving.
REALLY!!!!!!!!!!!!!! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 506
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 07, 2005 - 08:30 am: |
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firstchiclet
"or just a bored housewife whose husband is cheating and this site is how you take out your frustrations ??"
I work 40 hrs a week in an office. No, my husband isn't a cheater either. He's on his computer sometimes when I'm on mine a lot of times.
" the reason i ask is due to your unhealthy need to raise yourself above all others and your need to verbally put down others."
Well, gee, they put me down by calling me retard as coorslite has and big_momma by telling me that I don't know how to spell well, but she can't spell the word "Embarrassed." So, it's ONLY FAIR if I put them down if they put me down. I don't think it's fair if they throw me an insult, but don't tell them something back. To look at themselves before telling me something like coorslite being wrong about the price of an item on the menu when different locations have different prices. |
coorslite
New member
Username: coorslite
Post Number: 43
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 07, 2005 - 12:59 pm: |
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As always lords is right. We all need to look deep inside ourselves because she is all knowing and we are just servers, hostesses, cooks and common unto her. I won't insult her anymore because that is just mean! So instead I will take all of her advice to heart and do it all her way. 20 plus years of working as a server gives me nothing compared to her dinning experiences. My mom was a server and bartender all her life too so growing up in the industry gives me no right to be so selfish as to not do things lords way.I should think the way she does as should all of you~ we should be thankful that she graces us with her all knowing wisdom. She has never misspelled a word or gone on and on about things that mean nothing in the real world. I will read her posting like a bible and practice it like a religion! She has the perfect job where she makes a lot of money to go out to eat at restaurants where the food is so much better than could be made at home... you know the taste quality goes down when you actually charbroil your own burger on a grill and put exactly what you want on it. Bless her for setting us straight! Can you imagine sitting at home and enjoying a home cooked meal with your loved ones? Why would you do that? When you can go out and the food quality is so much better? Forgive me Lords for I have sinned... I made perogies smothered in onions, garlic, green peppers and mushrooms for dinner tonight and I did it at home... How can I ever get it right if I'm actually cooking at home? Right now they are simmering in my crock pot... and again another sin.. I have a roast that is in the oven for tommorow... I think I should throw it all out and spend my time sitting here at the computer waiting for your words of wisdom. As a matter of fact I think I should call out Thursday so that I can learn some more from you! wait the men in the white jackets are here for me....... gotta go! |
coorslite
New member
Username: coorslite
Post Number: 44
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 07, 2005 - 01:04 pm: |
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Just eat at home and stop being so annoying."
If you don't like it, DON'T be a waitress then. I have EVERY RIGHT to get my food the WAY I want unless the menu states "NO substitutions", which it DIDN'T.
See how right she is? We suck she is right! WTF |
big_momma
New member
Username: big_momma
Post Number: 64
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 07, 2005 - 06:36 pm: |
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Lords: "I SHOULDN'T have to state what I DO want on the sandwich if I specifically stated what I don't want on the sandwich considering the menu states the sandwich came with lettuce and awesome blossom strings." I didn't have "no lettuce or awesome blossom strings" listed."
You took a normal menu item and barstardized it into a "Lords Special. After you changed everything else about the sandwich why should a server or cook try to figure out by your ommission what you actually do want on it? Nobody would assume that on such a specific order they should keep original parts on the sandwich.
"Doesn't that sound LAZY of you?"
I haven't been a server in 20 years but I can tell you that I wouldn't work that hard for 25% of your crummy $40 check. I might do it if your meal was $40, but not your check. Actually I would probably give you crappy service just for the joy of watching steam coming out of your ears. You just don't get five-star service in the crappy restaurants you frequent. You going into these slop-houses and ordering all these specific things and not even saying please is not going to get great service at your table. You don't want normal table service, you want servers to wipe your butt for you.
"A couple of times I have given my written order, the server asked "Is this to-go?"
Of course they think it's to go!!!! Who on earth would write down their meal selection for an eat-in meal? Oh that's right, you would.
"Well, gee, they put me down by calling me retard as coorslite has and big_momma by telling me that I don't know how to spell well, but she can't spell the word "Embarrassed." So, it's ONLY FAIR if I put them down if they put me down."
Now that's rich. My bad spelling was a typo because I don't use spell-check. You use spell-check and you still can't spell or use proper sentence structure. LOL
Lords the bottom line is you SUCK as a customer and that's why you receive bad service. Nobody wants to work that hard for your crummy 25% (which I don't believe for a minute) tip. I believe you behave like this for attention, and that you think you're the master dealing with slaves. Dealing with you just wouldn't be worth it. People do like to keep their dignity intact. Not having any dignity, you wouldn't understand that. |
willswife
New member
Username: willswife
Post Number: 1
Registered: 12-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 07, 2005 - 07:22 pm: |
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I cannot understant some peoples complaining. So what it took you 7 minutes to get a drink...go to mcdonalds. And as far as being so pickey, i want two of this one of that skip this add that. my god stay home and make it yourself. The server did her job by putting the order in correctly. Unfortionaly when you go somewhere like this resteraunt several people put together your order. The days of the single waitress bringing out her tables order and taking care of just her table is long gone. The expiditer didn't put the food together correctly, someone who ran it forgot something,,,,oh but wait there are about 120 people in the place all wanting to be treated like they are the only people. If the waiter was tripple sat and waited on each table individually, the last table sat could be sitting for over 20 minutes to get there drinks. How would you feel if you were the last one. And the guy with all the extra this and that... I work as a waiter and over half the time the extra stuff gets thrown out. I bet if we started charging for the stuff people might not be so pushy, |
big_momma
New member
Username: big_momma
Post Number: 65
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 07, 2005 - 09:05 pm: |
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Main Entry: dig·ni·ty
Pronunciation: 'dig-n&-tE
Function: noun
Inflected Form(s): plural -ties
Etymology: Middle English dignete, from Old French digneté, from Latin dignitat-, dignitas, from dignus
1 : the quality or state of being worthy, honored, or esteemed
2 a : high rank, office, or position b : a legal title of nobility or honor
3 archaic : DIGNITARY
4 : formal reserve or seriousness of manner, appearance, or language
Lords you treat your servers as if they have none of the above, as if their only worth is to serve you. If they don't serve you as if you're royalty you start dinging them on the tip, especially if they don't apologize profusely for forgetting your trashy condiments or for serving you uncrisp bacon, or even making you wait an extra 30 seconds for something to make their jobs easier for them and your fellow diner's experience easier and smoother.
You don't care about anybody but yourself and your plebian needs. You're a waste of space on this planet. Stomping your feet on the internet won't change this simple fact.
At least you use the word please on your blog. Try it with humans in the real world.
http://www.blogger.com/profile/14068793
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jammie
New member
Username: jammie
Post Number: 894
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 07, 2005 - 10:20 pm: |
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lords, in case you haven't noticed you have pissed off everybody on this board. Including myself, do you not see a trend here? Oh let me not forget to mention bitter waitress too, everybody there is annoyed with you also. We have two boards that every person who posts on, does not agree with you. I'm not saying that I am always right, but neither are you.Did that ever occur to you?
I think if you just relaxed your high standards a little, gave people a break you would have much nicer meals out. Don't worry about who's there first, and a forgotten bbq side. I know you cant enjoy your meal without it, doesn't that sound a little ridiculous to you it does to me? I know your standard reply but its not *YOU* suffering. We have all been out and had things forgotten and screwed up. I don't take it as a personal insult, just go with the flow and enjoy. If you get your feelings hurt over that you need professional help sister. Did you think writing an order and shoving it in the servers face might be a little hurtful? Continue to treat people as you have and I can promise you for the rest of your life you have hurt feelings.
Whoever used the dignity word said it right. Sometimes it just doesn't matter about the tip, I have been there. If a guest is rude and demeaning to me I don't want them to tip me, I want them to carry their miserable self away from my positive energy space. I just don't know who you think you are. We are all special in our own little lands.
People call you names out of aggravation. Notice how they first try to reason with you. But you are stuck on the same stories from years ago, and post them over and over and over......again. I mean we went over the salad overcharge for about two months. You think I have never been overcharged? I have and recently, I get it fixed and move on. BIG FAT HAIRY DEAL !!!! Its not even worthy of mentioning. Much less obsessing over. On all the websites you cruise do you see anyone else getting so upset over this stuff. Okay they might mention a thing that happened, vent and that's it, its over. Finished. Done erased from the memory. Try it sometime you will feel better. |
crabbycabbie
New member
Username: crabbycabbie
Post Number: 48
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 08, 2005 - 04:34 am: |
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I once turned down a tip...can you believe it?
I got a call to go to the edge of town to pick up a lady...I get there and she has about six purses in her arms...she climbs in and drops them to the floor and I take her downtown and think no more about it
Ten minutes later my dispatcher sends me to another address and just as I'm getting there he tells me the lady with the purses had called in and asked if I found a purse she might of left behind...would I look for it?
I do and she had...the lady is at another address and I'm to meet her there to deliver the purse...I'm kind of upset but she says she has her meds in this purse and needs it badly
I get to new address and beep then knock and finally I find someone who tells me the lady left although I'm there five minutes after she called in saying this is where she'd be
The dispatcher sends me to another place and almost immediately he tells me the lady had called back and she's now at so and so address and to please take the purse there
I go there but like before she is not
I am officially pissed off
This happens over and over until finally TWO hours later she calls in again at the original address I picked her up(she had somehow found a ride home)...she wants me to drive way out there and give her the damned purse
I get there and she's actually there and she has a whole two dollars for my trouble...I look at her like she's trying to put a big steaming pile of dog poop in my palm and ask her a question
I just spent more than two hours going from place to place trying to deliver the purse that YOU left behind in my cab because you claimed you desperately needed the medicine inside the purse and now you think two F **ING dollars is fair?
I turned and got in my cab and drove off...as far as I know she never took one of our cabs ever again...good riddance!
I was beyond mad...hell I'm getting myself all worked up just writing about it now
BTW Remember how I told you it worked in the taxi biz in our town...not only didn't I get any fares during those two hours but I also was paying approximately $14 just to use the cab for those two hours...argh! |
coorslite
New member
Username: coorslite
Post Number: 45
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 08, 2005 - 07:59 pm: |
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Going to try to spred a little sunshine here... I had a wonderful table today that left me $10 on a $23 check. I asked them if they needed change for the $10... trying to be polite... They said no honey it's for you. Again I asked them why... And wouldn't you know it... because I was getting my butt kicked they appreciated me taking such good care of them and making them feel like they were the only table in the restaurant! But they knew I was busy... This was the first time they had been in and said they will be back and always ask for me! Made me feel so good about myself and all of my tips were great today! Sometimes I come home at night to read the evil doers posts so that I know when I go to work nothing could be more horrible than to wait on "herself" It always puts me in a great mood in the morning! I love my job. I do it well. I make great money. I don't have to work 9-5 for crap money. I have a man that wants to sit and eat with me and enjoy my company. He'll sit and listen for hours at what happened that day at work... cause I do work with the greatest people! And I get on here and knowing others think like me makes me feel so much better! And that you all have a sense of humor... well all but the doughnut server from years ago... just makes my entire day!!!!! Love Love Love to all but that visitor from that other planet! We can all agree to disagree and yet our feelings don't get hurt. We live in today and can deal with that. We have manners, say please and thank you, multitask and work our butts off! No wonder this world is going to hell! Cheers! A Coors Light to all! |
big_momma
New member
Username: big_momma
Post Number: 66
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 08, 2005 - 08:24 pm: |
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That's awesome, congrats Silver Bullet! I'm happy too. Today is the day before Friday. My Christmas shopping's almost done, my tree is up and my favorite candles are burning. I just need to order my prime rib for Christmas dinner and plan the rest of the menu. Life is good! |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 507
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 08, 2005 - 08:40 pm: |
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jammie
"Don't worry about who's there first, and a forgotten bbq side."
The "who's there first" doesn't bother me NEARLY as much as forgetting something I've ordered.
"Doesn't that sound a little ridiculous to you it does to me?"
We just don't have the same taste buds. Down here in New Orleans, people add things to their food. It's not uncommon to have for instance Dominos to have ranch and a side of hot sauce with their chicken kickers they have. It actually comes with those sauces for the chicken. I can't help that I don't like my food without the condiments most of the time. My mom even said when she gets a fish sandwich, she wants a good amount of tartar sauce because she agrees with me that the fish tastes "too fishy." We BOTH like tartar sauce with our seafood. She likes ketchup, so for her, it's not a big deal when she orders fries because a lot of restaurants have ketchup on the table already. She does, however, order her fries with NO salt. I hate ketchup.
I think ranch goes good with a WHOLE LOT of things. Have you even seen a vegetable party tray with ranch to dip the celery and carrots in? I'm NOT the ONLY person that likes a LOT of condiments. Do you like pancakes without butter or syrup, just by itself? I don't care for pancakes without at least a little butter. I can deal without the syrup, but at least have the butter. I MUCH rather pancakes with syrup though. Do you like corndogs without mustard? I think they taste BETTER with mustard.
“Did you think writing an order and shoving it in the servers face might be a little hurtful?”
I’m NOT shoving it in the server’s face. If anything, I introduce the written order by saying “You may think this is weird, but I have written my order down because it’s a complicated order and I think it’s just easier this way.” HOW is that hurtful, when 80% of the time, they don’t get it right, so WHY should I trust them that they will write “ALL” the details down, when some servers DON’T? As I said before, when I ordered 2 sides of tartar sauce at Red Lobster a couple of years ago, the waiter, I saw, DIDN’T write the tartar sauce down, ONLY the entrees ordered. Secondly, it saves TIME all around, not only my time, but other customers as well because instead of having to write down ALL these things as I am saying them, I just hand them the written order as I am telling them the sentence I just said above about that it’s a complicated order. WHY NOT save other customers time by me not having to repeat “2 sides of mayonnaise, 1 side of mustard, 1 side of ranch, extra crispy bacon lettuce and onions only.” It’s just a LOT easier for the server. I’m making their job EASIER by writing the order down. There’s REALLY NO REASON they can’t get it right if it’s the same server that brings the food out if I have it written down for them. I’d MUCH RATHER a 100% correct meal, than it to have something missing or wrong. It makes the order taking process go MUCH faster.
“I get it fixed and move on. BIG FAT HAIRY DEAL.”
It's a BIG deal to me because it’s THEFT. Whether it was intentional or not, the servers try to steal from the customers by overcharging them. It’s not like this type of thing only happens once in a blue moon, overcharges have happened to my husband and I QUITE a NUMBER of times. I am TIRED of having wait for them to correct it, without a sorry 95% of the time or anything to compensate for our wait 99% of the time. Also, if they are in the middle of serving someone, I end up having to wait for that, which is ANOTHER delay to leave because of "THEIR" mistake. ONE time we got something from the manager at Chili’s, which was the time we were overcharged a little of $21 because the waiter rung up the wrong table and made us wait 10 minutes to ring us up. I didn’t get ANYTHING, even a sorry from the manager or the server for the around $11 overcharge on mardi gras day in 2003 when the server rung up my credit card on another table. So, YES, it’s a BIG DEAL to me when someone takes my money. Maybe you don’t care, but I DO. I work hard to save money like use coupons at the grocery store or send in rebates when they are available. I’m NOT about to make that a waste of my time to give it to a thief, whether they did it on purpose or not. It’s time consuming to look at coupons, store ads, and to send in rebates.
big_momma
“Nobody would assume that on such a specific order they should keep original parts on the sandwich.”
I WOULD for one thing. Secondly if the server doesn’t know the menu, that shows how much MORE the customers know than they do. That’s just PATHETIC that a customer knows MORE than the server about the menu when the servers stay at work for HOURS.
“Or even making you wait an extra 30 seconds for something to make their jobs easier.”
GEE, that’s just plain LAZY talk. HOW LAZY is that comment, you know? The customer, which is me, was TRYING to make their job easier by ordering the condiments with the meal, but since 80% of the time they are forgotten, whether the same server brings them out or a food runner, I will ask them to make an extra trip for my convenience to not have my food get cold or have to wait to eat and their convenience to get a BIGGER tip for their INCONVENIENCE. Also, it’s NOT just 30 seconds. Even if it was just that little bit, which it’s NEVER been that, the server or food runner should have reread the order and menu before taking the food out to me to begin with.
“If they don't apologize profusely for forgetting your trashy condiments or for serving you uncrisp bacon,”
They only have to say one sorry, it’s ONLY if the WHOLE ENTRÉE is wrong or if there are 3 or 4 mistakes on it, then I expect a HUGE apology. Also, if the person overcharges me over $1.00, I feel that’s a significant enough amount to apologize profusely for.
willswife
“So what it took you 7 minutes to get a drink...go to mcdonalds.”
You are saying that because it’s NOT YOU. What a SELFISH thing to say. Secondly, if I want to take off some of the waiter’s tip for going out of order because he treated us VERY UNFAIRLY, I WILL. So, NO it’s NOT “SO.”
“And as far as being so pickey, i want two of this one of that skip this add that. my god stay home and make it yourself.”
What’s the POINT of going out if I can’t have the food the way “I” like it. I don’t enjoy the food if it isn’t with the certain things like if I order ribs, but have the little bit of bar-b-que sauce they put on it. That ISN’T ENOUGH for me. It’s NOT GOOD that way at ALL. I HATE dry ribs and dry sandwiches. I HATE soggy bacon. I have EVERY RIGHT to go out to eat if I please and I will, no matter what I change about the food. A LOT of people order things a certain way like burger king’s motto “Have it your way.” If people weren’t picky, they wouldn’t have that motto, so OBVIOUSLY I am NOT the ONLY person on earth that likes things with “no this or extra that.”
“If the waiter was tripple sat and waited on each table individually, the last table sat could be sitting for over 20 minutes to get there drinks.”
That’s BULL. I stated in previous posts about the certain Outback experience I had, was that the third table would wait 8-9 minutes to get their drinks. WE ALL waited 7 minutes, which just ISN’T fair. Think about how LONG it would take to get each person’s drink orders. It wouldn’t take NO 20 minutes going in order, HELL NO!
“How would you feel if you were the last one.”
That I would have been treated FAIR AND SQUARE, the way things SHOULD be. I guarantee it wouldn’t be 20 minutes. You have NO CLUE about what you are talking about, NONE.
“I bet if we started charging for the stuff people might not be so pushy.”
I DON’T CARE if I had to pay for EVERY side of ranch or whatever. That is HOW MUCH I LOVE condiments. If I had to pay for it, SO WHAT! It would be probably $0.50 a piece at the most probably, BIG DEAL. At least I would be ENJOYING my food whether I am PAYING for it or not. I would hardly EVER go out to eat if I couldn't get the food the way "I" want it or I would end up bringing at least the mayonnaise and mustard with me. That's how much I really don't like the food WITHOUT condiments. |
coorslite
New member
Username: coorslite
Post Number: 46
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 08, 2005 - 09:17 pm: |
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did anyone read that? I didn't. Was trying to spred sunshine and then her evilness showed up!Thanks Momma for loving life! I do too! You see how much see uses cuss words so therefore she has no upbringing and her parents are as bad as her. So we can't blame her for it. Her parents never taught her any manners or any respect for other human beings. Or any way to act in public. She is sucks because her parents never whipped her butt for being rude. And by some of her posts she never ever will understand human compassion and the well being of others or just plain happiness. I'm happy that I can have others to talk to that make sense and I am so looking forward to going to work tomorrow and again on Sat when I drop off my catering job and pick up my $200... cause you know we all don't care it's all about the money.... WTF? And the restaurant that I went to wouldn't have got that order if I hadn't been I great server and had a following so I DON'T CARE EITHER! Lords drop off the face of the earth please! Go back to your planet... the planet of WE DON'T CARE! |
big_momma
New member
Username: big_momma
Post Number: 67
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 08, 2005 - 09:22 pm: |
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LOL Coors! I skimmed, I'm done with Lords, at least for tonight. She'll never learn and she's finally become boring; she's a broken record. She'll never succeed in life and is doomed to a ranch and tartar sauce kind of life.
You cater? I used to do some catering too! We should exchange email addresses. I love to cook.
I'm in my happy place where ignorant people like her don't exist. Cheers! |
thegirl
New member
Username: thegirl
Post Number: 134
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 09, 2005 - 02:24 am: |
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It's a BIG deal to me because it’s THEFT. Whether it was intentional or not, the servers try to steal from the customers by overcharging them.
You f-ing idiot. Apparently, I have to school you again in how the law works.
Theft only happens by intent. Otherwise, it's a mistake...plain and simple.
I’m NOT about to make that a waste of my time to give it to a thief, whether they did it on purpose or not.
Yet you steal from them on purpose when you do not point out things you consumed that were not on the check....hypocrite! thief! Thief! THIEF!!
You have NO CLUE about what you are talking about, NONE.
Look! The pot's calling the kettle black! YOU have no clue what YOU'RE talking about! You have already admitted that you have no serving experience! You were never a server, and could never be one! You have no people skills that would enable you to succeed! You are a rude, inconsiderate, uncaring, cruel, and ignorant fool.
Since you have never apologized for your comments about my grandmother...
I hope you die painfully and slowly from cancer.
Loser.
"Life's gonna suck when you grow up"
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teleburst
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Username: teleburst
Post Number: 1198
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 09, 2005 - 03:37 am: |
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I had one of THOSE tables tonight.
It was fairly late and one of my tables was taken for a party in an adjacent section. Well, normally we'd trade tables, but it was sort of late and I didn't care that they had one of my tables, because I was one of the two closers and had to check out the other servers and so I could use the extra time. Anyway, I wasn't told that I was supposed to pick up a certain table that got sat in the other section (although I SHOULD have clarified what was going to happen), and the other server assumed that I was taking it (it was really nobody's AND everybody's fault, including the manager). Well, they probably sat there for between 7 and 10 minutes and the manager noticed that nobody had greeted them. So he went by and took their drink order and he asked me if I had been by there. Well, I didn't even know that they were there, because it was several tables away from my section and I was busy with my tables and checking people out. Anyway (and I HAD actually seen them when they came in the front door), I sort of panicked because I didn't know how long they had been there, but I got their wine (a $41 bottle of Coppola Claret) and rang in their app order as told to me by the manager. I went by with their water about the same time that the manager was there explaining what had happened (I wasn't in trouble because nobody had told me to pick them up) and he said, "And here's our boy now". I apologized and told them that I had their app working and their bottle on order. They were really cool and weren't bothered that they had to sit a few minutes, because apparently they were enjoying each other's company. They were really nice and friendly and I took good care of them, despite the fact that I had my hands pretty full with checkouts and my other tables.
They seemed to be seasoned diners who didn't get all weird about the initial greet time and didn't let it bother them. Very relaxed. Which made ME relaxed.
When the bottle got down to about a glass and a half left, I told them that I was going to let them pour the rest of their wine themselves so that they could decide whether or not they wanted to take some home instead of leaving some undrunk wine in their glass or feeling like they had to finish it (and I kidded that it was really because I was very lazy and wanted THEM to do the work, at which point they just laughed).
When I asked them if they wanted dessert, he put his head on her shoulder and sighed, "No, I'm full" and as he did that, she mouthed to me silently "His birthday". I then got him our birthday dessert without another word.
Their bill? $72. Her tip? $20.
It really made the night, not because of the size of the tip, but it was so refreshing to see people who didn't let an initial hiccup interfere with their joy at being together on a special night.
It was especially nice because one table pulled the old "Take this $50 in cash and put the rest on the credit card only to leave a 19% tip on the remaining $40" routine. Actually, I'm sure that it was just a brain fart, which is why I usually write the full amount somewhere on the charge, because people are absent-minded sometimes. But since I only got $7.50 on a $95 check, and my tipout is 8%, I pretty much waited on them for free, plus I lost about $10 on the deal. So that was one tenth of my sales that night that didn't I didn't get ANY tip on, although didn't short my server assistant because of it.
So, sometimes it's really nice to get one of THOSE tables. As a matter of fact, all of my tables were pretty pleasant to wait on tonight, even though I was pretty busy and sold $1000. For those of you civilians who wonder how much that was in my pocket, it was only $120 (remember, I have a very high tipout. In most restaurants, I would have walked with more like $180). It SHOULD have been $130 though, if that other table had executed the right way (in other words, left the proper tip). |
jammie
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Username: jammie
Post Number: 895
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 09, 2005 - 11:08 pm: |
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lords, just forget it, why I wasted my time again is beyond me.
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whateveryouwant
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Username: whateveryouwant
Post Number: 107
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 09, 2005 - 11:14 pm: |
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teleburst:
Maybe you said this before and I missed it but how does your tipout break down to 8%. I'm just curious because mine has never been more than 5%. If I'm reading your last post correctly you did $1000 in sales and walked with roughly 11%? |
coorslite
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Username: coorslite
Post Number: 47
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 12:34 am: |
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Hey all humans! Gotta love a Friday night walking away with over $140! Anyways... Had a table that I truly wanted to scream are you "lords"? Two ladies come in order drinks, first time in... didn't know what they wanted. Told them what I liked and left them to look at the menu. Seat another table that I wait on all the time. Get their entire order. Ladies still looking at the menus. So I take the other order to the kitchen, get their salads and and went back to the ladies... Where the older woman said... "I thought you forgot about us. We were here first and you took their order already. I just went threw this in the Tennesee Valley where a server forgot my soup... blah blah blah" I just tuned her out from there on. I did not forget about them THEY WEREN'T READY. And I had things to do. She had the nerve to cut her eyes several times at my other table. The other table had a joiner and I went and got her order which was really simple... as I'm at the table the lady interupts and asks me loudly to go check on her food, she was there first and didn't want to wait much longer. By now I'm ill. But smile in her face and told her she had just ordered and it took time to cook her food and that I would be glad to check on it as soon as I had taken this young lady's order. When I went back to the kitchen both orders were up.... you know I took the table that was polite and came in second food to the table first!!!!!! But to make matters even worse I heard her making racist comments about my other table being black and demanding and you know they won't leave her anything why is she bothering....... These PEOPLE left me $12 on a $38 check, money is GREEN no matter what color you are! This woman left $2 on a $18 check. I was so glad to see her leave. I told my wonderful table about thinking she was this insane woman named "lords" and told about the crazy way she thinks... they all laughed and I apologized for her totally uncalled for rude behavior and the racist remarks.
Lords don't bother with a long winded response to this we don't want to read it we don't care. I rambled enough for both of us... I just made sense. Don't try to justify how you would've done this or that how the first lady was right or that she was wrong or I was wrong or that the stars have not aligned correctly or that I should've done this or that or whatever you think about saying. We don't care. It's just an event in my life that tought me a lesson that there is an invasion of lords like subhumans out there and again we don't care.
whateveryouwant when I left Applebee's there new tip out was 15% of your tips. I always gave more than I should have but then I always got extra from the hostesses and bartenders... |
big_momma
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Username: big_momma
Post Number: 68
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 12:46 am: |
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Lords, you survived Katrina and never missed a beat yapping about your ridiculous service needs and condiments. Now it's the holiday season and such unimportant things still seem to be a huge part of your life.
Try to find pleasure in the little things in life that mean a lot, and ignore the little things that mean nothing. Waiting a minute or two for a condiment is really nothing. Waiting 7 minutes for a drink is really nothing in the big scheme of life. Forgiving a server for making a mistake would make you human.
Find some happiness. Such little things don't mean much. You're wasting your life sweating the small stuff. Life's too short to get so upset about such silly things.
I'm on year six of life after being told I would most likely die on the operating table of a brain aneurysm. Don't waste your life like this.
Be grateful you're alive and can afford food. Some people aren't so lucky. |
whateveryouwant
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Username: whateveryouwant
Post Number: 108
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 01:04 am: |
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Coorslite:
I laughed all the way through your post because I know what was coming. There comes a point when dealing with a truly negative table that nothing you can possibly do is going to turn it around. I think some people actually just enjoy being unhappy.
Congrats on your $140 though...we were so slow I could have taken a nap in the middle of the dining room and no one would have noticed.
And finally, 15%!!!!! Are you kidding me? For 15% the host/ess would have to wash my car, walk my dog and...well |
big_momma
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Username: big_momma
Post Number: 69
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 01:13 am: |
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OMG you served the BLACK PEOPLE FIRST? What were you thinking? I know they were polite and all but they were black AND they came in second!!!
That post just might give Lordsy a stroke. LOL |
coorslite
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Username: coorslite
Post Number: 48
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 01:19 am: |
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big_momma,
You are so right! Being able to wake up in the morning and enjoy life is so much better than waking up and being mad about things that happened weeks and years ago mean nothing! I really really try to enjoy each and every day. Sometimes it's hard because we have to deal with reality but it all works out somehow. BTW... bringing the family to your house for prime rib for Christmas!!!! I'll bring the Silver Bullet!
PS Hope you have 600 more years! When Shawn died helping with Katrina I was working so many hours, not eating and just stressed out to the max... my blood sugar fell so fast I got up and fell backwards... cracked my skull. Not a good thing, but still survived. Have had some issues with it still but know that each and every day I wake up breathing it will be a good day. But you addressed someone who expects apologies but never gives them... we all know that although we appreciate life and what it has to offer she has no clue...
You know we will get a very very long post... going to bed now but when I get home tomorrow I'll bring a case of longnecks home to share so that we can all read her words of wisdom!
Love to most! |
coorslite
New member
Username: coorslite
Post Number: 49
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 01:26 am: |
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couldn't go to bed without another group hug! You KNOW that she is looking up websites to prove her crazy posts!!!!!!!!!!!
I would never ever trust them to walk my dogs! But I did always get sat over and over again and my drinks ALWAYS came first!
OMG and the black people were WONDERFUL! Didn't take off a penny for having to wait at the door for me to seat them!Being server, hostess, expo etc... between 2-4... love being me and not lords!
AGAIN lords do NOT repond to any of this! WE DON'T CARE!
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jammie
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Username: jammie
Post Number: 896
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 07:15 am: |
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Hey Kids, I was too tired last night to tell you all what a kick ass night I had. We were swamped due to all the delays, crappy weather up north. I made $310.00. Cant touch this !!! Even though we are not required to tip out our pizza cooks I do any way. It just creates a peaceful non resentful work environment. I tipped him $35.00, my coworker was questioning me over it, I said "hey, I made over 300 bucks whats 35?" I know he didn't make as much as me not only because we counted and compared notes, but also he didn't want to tip out the cook, as much as I did. He is a good looking cocky kid, but he ought to watch the old hag who has been doing this for over 25 years. I always smoke him in tips. That says it all, to me.
The night went by quick, the only drama I had was when the new waitress threw away my lunch I brought in from home. I was ready to snatch her bald. I had it at the end of the side bar, running and taking bites between guests. I am sick of the food there and I make better nutritional choices when I bring in my own food. It was a boneless chicken breast simmered in tomato sauce, I put some Gorgonzola cheese on top and ran it through the pizza over. MMMM Went back for my third bite and it was gone !!!! I wanted to cry. My taste buds were already set for this gourmet cuisine, had to wait until I got home and nuke some. I think I scared her too, but why would you throw out something if you don't know what it is? Doesn't look like anything we serve. Oh well. |
teleburst
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Username: teleburst
Post Number: 1199
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 10:27 am: |
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"teleburst:
Maybe you said this before and I missed it but how does your tipout break down to 8%. I'm just curious because mine has never been more than 5%. If I'm reading your last post correctly you did $1000 in sales and walked with roughly 11%"?
That's correct. I HAVE explained it before, but you might not have been around then.
1% goes to the bar, 2% goes to the food runners (we have at least 3 per shift), and 3-5% goes to the server assistant (1 SA per every 2 servers). I NEVER tip less than 5% to the SA (well, once or twice I had to penalize an SA and only tip them 3%, but that's VERY rare).
It's a lot higher than most places. Due to the volume of business that we do, we need that much support (we feed about 600-800 people a day). This seems to be a creeping trend in causal high volume dining though. A Maggiano's (a Brinker "upscale" Italian "family style" restaurant) just opened up and I heard that their tipout is 9%, because they have an additional coffee and beverage runner (if you can believe THAT).
As I've said before, the upside is that I rarely walk with less than a bill (I work exclusively nights). The downsides are that I rarely make over $130 and just the psychological impact of coming from a place where I would only tipout 3% and being used to walking with more like 17-19%. However, I'm making more here than I made in fine dining, believe it or not. Part of that is the fact that I'm head trainer and make $4.50 an hour (which I love because that extra income covers my taxes), but some of it is because in most fine dining, the income is less consistent. In my case, I also do occasional food deliveries that have added to my income.
It IS a bit of a grind though (every night shift is AT LEAST 8 hours and there is no break at all; it's rare that you don't have a table within 5 minutes of clocking in and rare that you don't have a full station within 20 - 30 minutes and it stays full for hours). During the week, when we close at 11pm, there's no station that even considers getting closed until 9:30 - 10. So there aren't any early cuts, which is both an upside AND a downside. Tonight, we'll close at midnight and I'm station 3. I won't get closed until at least 11pm and I won't get out of the building until after midnight because of sidework and sitting tables (they will seat me right up to closing of the station...no dragging closes where you get closed when you've finished with your "last table"...they usually seat you and THEN close you).
I'm on track to finishing up the year at about $38,000. I WAS on track for $40,000 but I took a little time off in the past couple of months (with the pounding that I take, it was theraputic). I worked fine dining and never made more than $28K, but I'm fairly lazy. I could have made more if I didn't occasionally allow myself to be sent home on slow shifts and I rarely averaged more than 4 shifts a week (about 30 hours a week). In my current job, I can't work more than 4 shifts a week (plus a delivery or two) because, due to the length of the shifts, I'd go into overtime (I usually end up with 34 hours a week with just the four shifts plus the couple of hours for delivery). For those who say, "Aha, you're making great money, so what are you complaining about when it comes to the occasional bad tip"? Well, I work DAMN hard for every penny that I make. I spend hours on my own time learning about food, wine and alcohol. I get stomped into a mudhole just about every shift. I have 45 minutes of closing sidework most night and I roll 75 rollups in addition to that, which takes another 15 - 20 minutes. Two nights a week, I'm a closer, which means I don't roll rollups but I'm responsible for everyone doing their sidework (while I'm still running a full station) as well as the final wipedown of everything and leaving the back of the house immaculate. So I definitely earn my money.
Hope this explains why I might put up with such a high tipout and why it's annoying when a table leaves me less than 15% (when it's undeserved that is).
PS, I wait on a MINIMUM of 45 people a shift and usually wait on 60 - 70 per shift. There's a lot of room for screwups, so I will accept the occasional bad tip when I don't execute, which happens occasionally. However, I can't think of a time where I deserved a tip for not caring, or not attempting to clean up my own (or the restaurant's) mess. |
teleburst
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Username: teleburst
Post Number: 1200
Registered: 06-2003
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Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 10:37 am: |
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Forgot to mention that I have a lot of duties and responsibilities as head trainer so I earn the extra $2.30 an hour (in fact, it's a bargain for the restaurant!) |
teleburst
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Username: teleburst
Post Number: 1201
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 11:57 am: |
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"“If the waiter was tripple sat and waited on each table individually, the last table sat could be sitting for over 20 minutes to get there drinks.”
That’s BULL. I stated in previous posts about the certain Outback experience I had, was that the third table would wait 8-9 minutes to get their drinks. WE ALL waited 7 minutes, which just ISN’T fair. Think about how LONG it would take to get each person’s drink orders. It wouldn’t take NO 20 minutes going in order, HELL NO!"
That's because you got your analysis all wrong. While I too think that 20 minutes is probably not correct, it could certainly take well over 10 minutes, probably more like 12 -15 for the third table to get their drinks. First of all, your timings were off. Second of all, you forgot to allow for the possibility that each of the first two tables might need information about the menu and/or demand to place their food order when they got their drinks (if they thought like you, they'd be thinking, "I was here first, and I deserve to order my food right now).
Because you were just counter help, you don't have any practical experience to claim how long a task or tasks take. All you have is your own selfish view of the world. |
whateveryouwant
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Username: whateveryouwant
Post Number: 109
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 01:07 pm: |
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teleburst:
I get tired just reading that - I see why you need that level of support. We only have expiditors and bussers on holidays and week-ends. The bussers get min. wage and $10 per server and the expos are paid $7.50 by the restaurant. Only host/ess and bar get %'s on a daily basis.
I have really mixed feelings about tip-outs. I totally understand how a support person enables me to make more money, but at the same time I think a lot of restaurants are taking advantage of the system that allows them to pay large numbers of people out of server tips. |
crabbycabbie
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Username: crabbycabbie
Post Number: 49
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 01:08 pm: |
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There were times when for whatever reason...be it a holiday or some special event was going on in town...we'd be swamped with calls and the lag time was two hours or even much more before the pick up
On those occasions our dispatchers or as I liked to refer to them as "the lying weasels" would tell whomever called in that their cab would be there in 20 minutes even when they knew full well we were backed up for hours
As you might suppose this meant when the fare got into the cab they were beyond angry and not at the dispatcher they were mad at ME...one glance at their faces and I could tell my tip was in jeopardy
I had a standard speech all ready to save my tips(working full bore the entire shift even apart from tips you'd make several hundred bucks..this didn't mean I was ready to sacrifice those tips(another $2-300 more on busy nights))
The fare would get in spitting tacks as they told me where they wanted to go and I'd while driving explain the delay...first I'd point out the meter and tell them unless that meter was running I was not only not making any money but I was actually losing money as time went on(I'd explain how I lease the vehicle for $80 a shift and until I made the $80 I was working for free...most people didn't know this) then I'd tell then the ONLY time I could turn that meter on was when I had a passenger in my cab(this they could understand)...I'd ask them if they thought for one second I was sitting parked somewhere(losing money) twiddling my thumbs while you were waiting for me? No matter how mad they had been at first even they knew this wasn't likely
BTW On those night my boss KNEW would be extremely busy she had a rule...EVERY driver she had HAD to show up or they were told to never come in again...she had another rule...on those busy shifts she charged US(the drivers) DOUBLE the lease($160)
Then I'd tell them that we had EVERY cab on the road right now that was drivable because of whatever event or holiday it happened to be and we still were being slammed by calls
All the while I'm telling them this I'm taking them the most efficient and quick route to their destination...before they know it we are there and I almost always would get a better tip from them that they normally give since they felt guilty about being angry with me in the beginning
That's what would happen if it was just one or two people and I picked them up at their house...if I was to pick up at a bar it was a slightly different situation
I'd pull up as close to the bar as possible...get out go in and yell over the crowd noise "Who called for a cab!!!"...not that it mattered because by the time I went back outside I'd have at least ten pedestrians crammed in my cab(glad to get out of the cold)...all of them drunk out of their minds
Occasionally I'd get the original caller picking at my sleeve saying that's not fair I was the one who called...I'd have to tell them they should of been watching for me then because there was no way I was kicking 10 drunk people out of my taxi...I would offer to let them pile in if they wanted to and some did...some didn't
What happened next is something you only can do by having the experience...I'd look my people over and decide if any looked like they might upchuck on the ride...if any were that familiar color of green I made sure they got a window seat and warned everyone to watch them and tell me if I needed to stop
Quick story...once I was cruising along perhaps a bit faster than the law allows and I get pulled over by a cop...he's just sitting there like they do and so I got out and he gets out right off...I motion him over to my cab and point at one of my fares(who is a very nice shade of green by now)...he looks at this guy then looks at me then looks at the guy again...he then shuts his ticket book and tells me to try to slow down(no ticket...no warning)...I make it to the next corner before I have to pull over and let him puke his guts out...one of the other people in the cab holds his belt so he can lean far out and not mess up the cab...that's how close it was...sheeesh
The next determination I had to make was the order I'd be taking these people where they wanted to go...by then I had a map of the entire city in my head and could in a fraction of a second figure out the most linear route to take them so I could drop them off and get another batch of fares as fast as possible
The next thing I had to do was a bit more difficult...I had to decide how much each individual was going to be paying for the ride..this was different with every cab of fares(with everyone all going to a different place)
I'm not ashamed to admit this was based partially on how drunk the person was and how out of it they were...some were charged whatever the meter said...some were charged on what the meter said from point B to point C(as normally I was only person who knew this...this amount was whatever I said it was) and so on...I would of course try to unload the riskier people(who might spew in my cab) first if at all possible and I'd try to work it so I was as close to the bars again to get my next load when these guys were delivered
I had to keep them from fighting...one person would want to light up and the person next to them would claim they were allergic...several would always want to get out first and a million other things that if not carefully watched could turn into a catastrophe when they were packed in like sardines...dealing with around 10 drunk people none of whom know each other was like herding cats
The first time I had a shift like this I experienced sensory overload...shifts like this last long past the 12 hours you are supposed to work and you get hyper...so many things to watch out for so many things to remember...so many people you have to deal with differently
The best way I can describe it is like when YOU as a waitperson start on a new job and it's your first big holiday shift and the place is packed from the beginning to the end of your shift...OK now imagine every person you are serving is drunk out of their skulls and aren't displaying even the minimum of acceptable social skills or social formalities we've come to expect
I used to debate bartenders when I drove them home after work as to who had the worst people to deal with...they had plenty of drunks too but their drunks are in a well lit business with other people around them so they at least make some attempt at being civil sometimes...I'd get these loonies after they got too bad for the bar to deal with and I'd be alone in a dark cab with them...there was no contest |
lords_of_acid
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Username: lords_of_acid
Post Number: 508
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 02:17 pm: |
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teleburst
"That's because you got your analysis all wrong."
NO, you're WRONG.
"Second of all, you forgot to allow for the possibility that each of the first two tables might need information about the menu."
The needing information about the menu took "OUR" time when the waiter went right to the second table to get THEIR drink order, then the third table as well. Think about it, if I ask "What kind of specility margaritas you have?" Then you'd go down the list such as a Chilis or Outback and tell me about them which DOES take TIME. When instead, you could have went to put the order into the computer and gone to get the drinks. YOUR timing is off. It was 5:00p.m. exactly when we were seated. The waiter greeted us at 5:03p.m. The waiter went to take our drink order which was only 2 cokes, a regular coke and a diet coke. If he would have gone to the computer right after, he would have brought our drinks by 5:05p.m. Then he would have gone to the second table to get their drink order which was for 4-5 people, put the order into the computer, and went to get the drinks. Obviously, if it was a mixed drink, it wouldn't be ready as quickly as a soft drink or tea anyway. He would have delivered the drinks to the second table by 5:08p.m. because there are MORE drinks to get, which takes MORE time. Then the third table would have been greeted by 5:09p.m., gotten their drinks by 5:12p.m. at the LATEST. WHY should EVERYONE have had to wait 7 minutes? Granted, it did take the third table almost 10 minutes to get greeted, which is a long time, but if they are third, it's just ONLY FAIR not to delay the first and second table's for the third table.
"And/or demand to place their food order when they got their drinks."
That would have been the PERFECT REASON to get the table's order into the computer RIGHT AWAY so the cook can either start cooking or have it "NEXT" on the list to start cooking or preparing if let's say it's a salad. Meaning, if it has to be done with getting all the drinks at once, at least put the order into the computer because let's say I had ordered a margarita. Since I was the first table out of the three tables, my margarita could have been MADE or getting started by the time he would have gotten to the bar to get the soft drinks. Also, if we would have ordered our food at the time that we placed our drink order, then our food could be cooked that much FASTER. Instead, by doing it YOUR method, you DELAY our food if we did order it with our drinks because now we have to sit through 2 other tables getting their order instead, it could be put into the computer to get started on. Do you understand my logic? I can see SOMEWHAT, NOT completely, but SOMEWHAT to get all the drinks at once, but I DON'T see why can't the server go put the order into the computer RIGHT AFTER the order is taken at least. Especially if the computer is close by. I also would NEVER hand a drink to the second table that ordered before the first table. I still don't agree with the fact that he did that, whether it was a brief couple of seconds, it's more the concept that we were waiting that long for only 2 cokes and the waiter was handing the second table one of theirs first before us. That just isn't fair or nice for that matter.
All I am saying is, I think when no matter if it's just food or if it's drink orders, when a server is triple or double sat, the server should IMMEDIATELY go to put the order into the computer not to delay others. See, if you think about it, when he got our food order, then went to the second table, the cook all that time he took to get the second table's order, possibly specific orders or asking questions, the cook could have been either starting the cook the entrees we ordered or could have been next on the list. Especially considering, the second table had 4-5 people at it, so it took LONGER for more people to order their food, than it takes for my husband and I to order ours. Then we had to go through the third tables order before our order ever got the attention of the cooks because the food orders weren't entered into the computer until the other 2 tables ordered theirs. Do you see where I'm coming from, that mixed drinks and food get delayed if the server goes to buss a table or gets others orders before putting the order into the computer. The faster the order is in the computer, the FASTER it can start to get cooked or if it's a drink, made. You KNOW that is the TRUTH. How come at Bennigans that my husband and I's food took about 45 min. or so from the time we were seated? It's because the waitress kept doing other things instead of putting the order into the computer.
Think about it, if I order a margarita at the first table, if the server puts the order in right away, the bartender can start making it by the time the server is finished getting all the drink orders(which is doing it your method by getting all the orders first before getting the actual drinks). This way, the server can have even the margarita on the tray very possibly, where as, with your method of getting all the orders without going to put them into the computer first, makes that margarita NOT to be done FOR SURE, without a doubt, it's not going to be done that quickly like filling a glass with just coke. NOW do you see where I'm coming from, at least get the order into the computer?
I still feel we should have gotten our cokes right after he took our order, BUT, if the server gets all the drinks at once, at least put in the order into the computer if the customers order mixed drinks or food. I can see that the third table would be waiting about 10 minutes to get greeted. That is pretty long and didn't think of it that way, but, since the servers get the drinks at once, at least put the orders into the computer RIGHT AFTER they are taken instead of making the first and second tables wait LONGER for their food or/and drinks.
THE FASTER THE BARTERDER or COOK HAS THE ORDER PLACED, THE FASTER IT CAN BE MADE or at least be on the NEXT LIST. Think about the longer the server is making people wait if they get 2 other table's orders, especially if the other tables have 5 people, that's taking 12 people's orders. Doing it my method would make the people get their food FASTER. At least put the order into the computer RIGHT AFTER it is taken.
big_momma
"I'm on year six of life after being told I would most likely die on the operating table of a brain aneurysm."
I'm sorry to hear that. You are VERY lucky. I knew a lady in her 30's that died in 1989 of an aneurysm.
"Find some happiness. Such little things don't mean much. You're wasting your life sweating the small stuff. Life's too short to get so upset about such silly things."
Things you have said to me were pretty mean I feel. Telling my I couldn't spell well, which we ALL don't spell eveything correct all the time. I also feel that you are pretty mean to say to eat at home because I REALLY LOVE going out to eat. I enjoy my food with a LOT of condiments, so that doesn't make me a bad person or anything. You might say, well "How can I love it, if I complain a lot?" Well, I enjoy the food most of the time as well as my mixed drinks. I enjoy going somewhere that's not home. I complain about the fact that people can't be nice enough to say they are sorry. I have NEVER been like that. When I messed up when I worked at the donut shop, I DID say I was sorry, because I REALLY did think about "If that was me" attitude. I just wish people could be nice, that if they forgot something or something is wrong, have the common decency to say they are sorry. Also, I just don't like when my order gets messed up. I try to think POSITIVE that I will have my order 100% correct or at least 99% correct, but sometimes it just doesn't work out that way.
Honestly, WHO goes out to eat to have a bad experience? I HONESTLY give nice tips when I get treated nicely and have my order correct. I think I'm pretty fair with the tips I give. Sometimes, I don't even notice who's order came first, sometimes I do. Sometimes it's just hard NOT to notice when a server goes out of order because it's like right by me, like the Outback waiter did. The table was right across from us, so it's kind of hard not to notice that he handed the lady at the second table HER'S first before OURS.
"Waiting a minute or two for a condiment is really nothing."
I don't see it that way. That's because you like your food without that stuff, so since it isn't you that gets let down by the server or food runner that doesn't get it right, you DON'T KNOW what it's like. Sure, in the grand scheme of things, NO, it's a VERY, VERY, SMALL issue, but it still is aggrevating to have to wait for something you have ordered WITH your meal and they wrote it down even, when it happens A LOT. I would say, MOST of the time either some or all of my condiments are forgotten about. That is why the tip isn't zero just for forgetting condiments, that's MINOR. Major, would be a wrong entree, which at that time, my husband and I can't eat at the same time. Sure, in the grand scheme of life, that is NOT a major thing at all, but that still doesn't mean it's not aggrevating or frustrating to wait for your food longer. Especially when the server acts like they could care less. That is really MORE what bugs me, the fact that the server isn't caring. Like if the server is nice about a mistake, I don't feel NEARLY as pissed about the mistake. Some examples: I've posted this before, but here it goes anyway.: A waiter at Chili's apologized for making us wait 8 minutes to get greeted because he said he had a big party, which I could see that. Also, that time, he got my dr. pepper as a diet coke, but said he was sorry. You know, the apologizing, really did make my meal better. Just to have people that are NICE in this world. He ended up getting 19% tip. If he wouldn't have explained why he took 8 minutes, I probably would have given less and if he wouldn't have apologized for the wrong drink, he would have gotten 16% for both mistakes without an apology. An apology, with the actions of course that SHOW they seem sorry, really makes me a LOT calmer about the mistake.
It really makes me mad when you say to cook at home, when I REALLY should be able to get the food the WAY "I" like it as long as the menu doesn't say "NO subsitutions." I really like food with extra this or cripsy bacon or none of that. I am VERY PICKY. My point is, I know when I worked at the donut shop, when I'd take orders for kastle type of burgers, A LOT of people would say "NO onions" or 3 with cheese no onions, 3 without cheese no pickles, stuff like that. Sometimes, they even order a dozen, but be ordering it for a family, which had 3 people that didn't want cheese, 3 people that wanted ketchup, 4 people that wanted to add mayonnaise, because it automatically comes with onions, ketchup, pickles, and mustard. So, my point is, I'm NOT the only human being that is really picky. There are A LOT of people that don't like things "AS IS." So, please quit telling me to stop making my server run around, that's their job and I will pay them by giving them a HUGE tip. It's not like I am expecting them to get me all these things, but not to appreciate it with money. That is just how I enjoy my food. I would hardly EVER go out to eat if I had to get it the way it comes. The only dishes I usually get like that are like pasta dishes. Those don't have much use for condiments. Such as Olive garden, they have the salad dressing on the salad already, which is not ranch. I just enjoy my food most of the time with extras or not "As is." I just feel by you tell me not to run my server ragged, that it shows if you were a server, that you wouldn't want to work HARDER for your money you earned. It think that's awful, because if the server wants a HUGE tip, it has to be EARNED. |
teleburst
New member
Username: teleburst
Post Number: 1202
Registered: 06-2003
Rating:
Votes: 1 (Vote!) | | Posted on Saturday, December 10, 2005 - 02:33 pm: |
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You're insane, you know.
You contradicted yourself several times.
First you say:
"The needing information about the menu took "OUR" time when the waiter went right to the second table to get THEIR drink order, then the third table as well. Think about it, if I ask "What kind of specility margaritas you have?" Then you'd go down the list such as a Chilis or Outback and tell me about them which DOES take TIME. When instead, you could have went to put the order into the computer and gone to get the drinks. YOUR timing is off. It was 5:00p.m. exactly when we were seated. The waiter greeted us at 5:03p.m. The waiter went to take our drink order which was only 2 cokes, a regular coke and a diet coke. If he would have gone to the computer right after, he would have brought our drinks by 5:05p.m. Then he would have gone to the second table to get their drink order which was for 4-5 people, put the order into the computer, and went to get the drinks".
Then you say, "Think about the longer the server is making people wait if they get 2 other table's orders".
Well, that's exactly what CAN happen if you take three triplesat tables in strict order. What you ignore is what happens when he brings your cokes before he's even taken the 2nd or 3rd tables' drink order, and he's now at 5 minutes already AND you decide that you want to order food, which you consider your god-given right because "you were there first". Now he's at 8 minutes before he even gets to he second table to take their drink order. You do the math what happens to the third table, especially if the second table decides that THEY want to order THEIR food.
Would you really be happy waiting 10 minutes just to get a drink order taken and 12 -15 minutes to get your drink? I think not.
You're just a silly ass talking about things that you don't know anything about. And, because you refuse to listen to the professionals, you continue to blather about things that you don't know about, as well as not getting a callback for a job. Sucks to be you. However, having said that, it was a mercy that you didn't get the server job, because you wouldn't have lasted a month.
PS, you're not on record as ever having given a HUGE tip. A 25% tip is generous but it's not HUGE.
You just have no clue |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 509
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 03:16 pm: |
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teleburst
"AND you decide that you want to order food."
As I said before, the waiter should state "I'll be right back JUST as he's handing the drinks, so he can get the second table's drink order. Then say "I'll be right back" to the second table as he's handing them their drinks, then go to the third table, then say "I'll be right back" as he's handing them their drinks. Then go back to the first table to get the food order, then go put the food order into the computer. Then the second table's order, then put it into the computer, then the third table's order, then go to put the order into the computer. That is what my scenerio is, NOT to get the food orders until ALL 3 tables have their drinks ordered and brought to them already. Or, if you do it partly your method of waiting to get all the actual drinks, the server could use the same scenerio, but go get all the drinks at once, meaning put the first order in the computer IMMEDIATELY after it's taken, go get the second tables's order and put in the computer IMMEDIATELY after it's taken, then the third table's order, and go put it in the computer IMMEDIATELY after it's taken. Then go get all 3 tables drinks, handing them to who's first, first, second, second, and who's third, third. Then going back to the first table to get the first table's food order. Then going to put the order into the computer. Then go to the second table to get their order and go to put their food order into the computer, then do the same for the third table. The waiter's method was to go put ALL 3 table's orders into the computer at once. I DON'T agree with that method because as I stated earlier, it delays the bartender and/or cook to start making or cooking the food or be next on the list, instead of some other server that beat another server to the computer by an extra few minutes because another server put in an order, possibly for the SAME thing, which would be DELAYING customer's food and/or drinks from being made considering the first table ordered BEFORE this other server that put someone else's order into the computer. That just isn't FAIR. It's all because the server wants to put all the orders into the computer at once. Delay the first customers and the second customers for all 3 as far as getting the orders into the computer.
"PS, you're not on record as ever having given a HUGE tip. A 25% tip is generous but it's not HUGE."
It's HUGE to me. When average is 15% and 18%-20% is for great service, I think that 25% is HUGE to give for great service. That's WELL OVER the average percentages. These are not a fancy restaurants I go to here, so it's not like I should leave 40% to a server, especially when MOST of the time, something is forgotten or bussing takes priority to a customer's wait, or the server goes to another table to ask if they need anything if I've just requested something BEFORE the server went to that table. Get REAL, if I'm going to give a 40% tip when it's NOT normal amounts that are SUPPOSE to be given. It's not like I get treated like royalty like a fancy restaurant would have a person get treated. In a fancy restaurant, usually something like a 40% tip would be considered a "normal" tip and pretty HUGE. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 510
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 03:36 pm: |
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thegirl
"Yet you steal from them on purpose when you do not point out things you consumed that were not on the check....hypocrite! thief! Thief! THIEF!!"
NO, I don't steal it, the SERVER steals from the restaurant by not ringing the check up correctly. That's NOT my fault and it's NEVER, EVER, EVER suppose to be the CUSTOMER'S responsibility to BABY-SIT the server by making their wait LONGER to leave by having the server correct the check. The SERVER is the one that's the THIEF by NOT double checking the check BEFORE handing it to the customer. The customer shouldn't be relied on to be the BABY-SITTER. The SERVER is the one that is just TOO DAMN LAZY to double check the check, so if they can't take the time to make sure it's correct, then they are STEALING from the restaurant, plain and simple. Take the TIME to double check the check and then it won't happen EVER. So the SERVER is the THIEF, NOT the customer. The customer shouldn't be delayed from leaving because of a LAZY server that didn't bother to double check her work.
"You have already admitted that you have no serving experience!"
My position was not named "Server", but I did do some of the SAME actions. Such as going to the booth, table, or counter, writting down the order, getting first sets of drinks, getting refills, getting their checks, ringing up their orders, bringing their food, and bringing the extras such as the ketchup, mayonnaise, jelly for biscuits. So, I wasn't a SERVER, but I REALLY did some of the SAME ACTIONS that servers do for the people that ate inside. Sometimes, the people that ate inside would do like Denny's or Waffle House does and come up to me to ring up their check. The difference is there wasn't as many customers, there wasn't as many requests because there wasn't many tables, I didn't have to walk as far, I didn't have heavy dishes or glasses to carry, and I didn't have coupons that I had to go get a manager to fix either. All I am saying is, I DID do SOME server duties. |
coorslite
New member
Username: coorslite
Post Number: 50
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Saturday, December 10, 2005 - 07:43 pm: |
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Hey again kind well mannered people! I had such a great day... $104 for lunch plus my $200 for the catering dinner. Then I get home and read that Richard Pryor died. So drinking my 12 pack in his honor. (Moment of silence)
Gotta share this though... my first table today. Two people... they were fantastic! Older couple... used to wait on them at another restaurant that I worked at every now and then. Not "my" regulars. Anyways they found their way in today. First time in... I don't lie when I talk to my tables... told them that EVERYTHING there was wonderful. Homemade, made from scratch... And was sincere about it because it REALLY is. Now I always go into work with the highest expectations of making millions of dollars. Because I know my job and I do it well! Sometimes we're all dissapointed and well tomorrow is another day where we'll make that million. ANYWAYS... the man was so amazed that I remembered from a couple of times that I waited on him that he loves red wine. (Servers remember drinks, food they normally eat... forever... may not remember your name but when your face sits at my table I remember alot including how you tip... they always tip great!) Chat with them... tell them what I like about the change in restaurants but that I keep in touch with most of the people I used to work with... more chit chat... in comes a family of 5... people I used to work with and their kids and her mother. Excuse myself seat them...come back to the table... get their order and well give them great service but they are wonderful so it's easy to be nice! Take care of them and my ex-fellow-co-workers table... next thing I know they are enjoying each others company as well. The wife starts talking to me telling to thank the cook and the owner for how wonderful everything was... I called the owner over to let her tell him... sometimes they only deal with the complaints! It is so nice for them to hear the positive. I asked them as I was walking away if they needed change... "No, Merry Christmas" they said. Bill came to $23.20... $50.00 in the book!!!!!!! What he told the owner was he thought that maybe I was overselling the product but when he and his wife tasted the food they knew that I knew what I was talking about and the fact I remembered them was amazing. They enjoyed that every aspect of their visit and will be back! The other family of my excoworkers left me $10... Oh the love! The two tables had chatted back and forth and everything was so wonderful that I didn't care if I had another table the rest of the day... Yet I did and it just continued to be great tips!
I really wish we could start a positive thread where lords wasn't allowed because her negative energy is too draining. I see she posted her but haven't had time or the energy to scan what she has said. And really don't care to. I can see the words stealing, time, ever, thief, lazy... all in caps as I am typing so I know that whatever she had to say was insane and I really don't want her to screw up my feel good mood... Plus with Richard Pryor dying who cares what lords has to say? |
coorslite
New member
Username: coorslite
Post Number: 51
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 07:48 pm: |
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PS Jammie you rule! |
big_momma
New member
Username: big_momma
Post Number: 70
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 08:04 pm: |
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Lords you seem to have this belief that to earn their tips servers have to run around. They are running around already, without your special orders. You aren't the only table they're serving; at the restaurants you frequent a server may have 6-8 tables. Do you seriously put a price on every trip they make for you? How are they supposed to "act" sorry, on top of an apology? Are they supposed to bow too?
I suggest that you eat at home because I tend to be picky about certain things, which is why I prefer to eat those things at home. I would never go into a restaurant, and change the whole sandwich only leaving the chicken and bread of the original sandwich. That would make me high-maintenance. I won't inflict that type of behavior on a server. If I like things a certain way I make them myself at home. Cooking isn't hard, it can actually be fun once you learn.
When I do go out, I go to restaurants where I know I'll find something on the menu that I will eat without modifications. I might ask for a burger with no onions (if I ate burgers), but that's the biggest mod I'd make, and if it came with onions I'd just take them off. No harm no foul.
I would be too embarassed to treat servers the way you do. First of all, every time I make a request I say please. My kids say please at every request they make. If a server has to make a special trip for us "I" apologize. It is a privilege to be served; not a right. I appreciate the efforts of my server and I tip appropriately.
I think I mentioned my trip to Chili's a few weeks ago. The server was very afraid to displease us. He screwed up a few times and even brought the wrong check. I sent it back and he brought the wrong check again! That check was $5 more than ours. It was only a few weeks ago and I can't remember his other mistakes, though I posted them here.
I didn't get my panties in a knot over it! The waiter wasn't trying to steal from us! He was weeded and obviously was having a tough time. We had just come from seeing Harry Potter in IMAX with the kids, we had just sat on our butts and been served dinner and despite the mistakes the server made, we had a nice evening.
Getting upset over such things would have put a damper on our evening. We chose not to let that happen. It just wasn't a big deal. His screw-ups probably took 10 minutes out of our lives. Who cares? We sat around and chatted. What would I have gained by getting upset?
Had I been spending $200 for the meal it would have been a different story. High-end restaurants are where you can expect they type of service you require, and you'll get it in spades. It's worth every penny and I love high-end dining, but you can't expect that type of service from a server at Chili's or Applebees.
You need to learn to pick your battles. You can't let such inconsequential things bother you. There are terrible things happening all over the world every day, and they don't involve condiments, drinks or lack of service.
I can't speak for other people here, but the reason you infuriate me is your lack of compassion for the human condition. You don't allow for the mistakes that everyone and anyone can make. You are inflexible and believe that your way is the only right way, but you've never been in a server's shoes so how would you know? I've been on both sides of the table, but you really haven't.
You won't listen when seasoned servers tell you why they go "out of order". It's for the good of all of the diners they're serving. They aren't only there to serve you, they have others to take care of.
I'm hoping this is my last post to you. You obviously don't get it and probably never will. 99.9% of the servers and other disagree with you and you still don't get it. I've probably wasted my time typing this.
I hope some day you find out what's really important in life. If you don't you're in for a miserable life. |
big_momma
New member
Username: big_momma
Post Number: 71
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 08:16 pm: |
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What a great day Coors Light, congrats!! I'm having a Silver Bullet as I type. I had a great day too! I'm almost finished with my shopping and we'll decorate the tree in a while. I bought the most beautiful ornaments and garland in irridescent (sp) pearl. I also bought the most beautiful etched wine and burgundy glasses with purple and gold grapes hand painted on them. They're gorgeous!
My daughter just finished wrapping her presents for us and I'm watching "It's a Wonderful Life". Isn't life grand? |
coorslite
New member
Username: coorslite
Post Number: 52
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 08:42 pm: |
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big_momma life is wonderful if you just enjoy it! There is so much to worry about other than "condiments" that it is such a waste of energy. Put a little coors light bottle cap somewhere on your tree for me! I'm saving all my tops to make a "popcorn" string of them. I'm not going to have a tree this year because of the kitten... she's crazy and don't think I can deal with it... have to wait until she grows up a little more! Life is so good and too short to be worried about nothing but I don't want to pick up after her destroying my tree everyday! Maybe I'll just send her overseas and see what she can do there! Oh beware! BTW... love to be us and not a bit like her (lords) ! Hope everyone else on this board enjoyed life today also! I just finished watching the Wizzard of oz and hoping that I wake up breathing again tomorrow! Got great beer drinking ornaments to make if you are crafty... or not and just want to drink... I hate to give my email out! If I post it lords of nothing will get it....
another moment of silence for Richard |
big_momma
New member
Username: big_momma
Post Number: 72
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 09:15 pm: |
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We watched Wizard of Oz last weekend! I understand about the tree. A few years ago my pug lifted his leg to my tree. Now I have three pugs and they aren't allowed near the tree at all. I'll hang a bottle cap for you! I wish I was crafy but I'm just not; I can't even complete Girl Scout projects with my daughter, but she's very crafty. I'm afraid to post my email address here too. That sucks.
Your can tops can be stringed? They aren't like they used to be, with the part you could curl. My dad made a huge one when I was a kid. I'm dating myself.
Yup, life is good! It will be even better after I vacuum all the pine needles up. ;) |
whateveryouwant
New member
Username: whateveryouwant
Post Number: 110
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 10, 2005 - 11:32 pm: |
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coorslite: Tommorrow a couple of us are going to spend the day making candles, soap, sugar scrubs, etc. for gift baskets. I think a couple of beer drinking ornaments would be fun to include but I can't actually think of any.
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 511
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 01:53 am: |
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big_momma
"You are inflexible and believe that your way is the only right way, but you've never been in a server's shoes so how would you know? I've been on both sides of the table, but you really haven't."
Acutually, I HAVE. I HAVE served people at booths, tables, as well as the counter. I NEVER, EVER, EVER, expected a tip for major mistakes, EVER, that is the TRUTH. That is WHY I stayed at that job, I made at LEAST minimum wage, NOT ONLY the PATHETIC $2.13/hr that servers make. I KNEW, a GUARANTEE, I'd make at LEAST MINIMUM WAGE or when it was after my raise, ONLY a month an a half of working at ANY job EVER, I KNEW I'd make MORE than that per hour, plus TIPS. So, I made MORE money working at the donut shop than servers do MOST of the time, pre-Katrina. After Katrina, since there aren't as many chain restaurants open, the ones that are, are getting MORE customers that are TRAVELING, such as my husband and I that travel to different Chili's around the area or Applebee's. I KNOW, what it's like to have a BUNCH of customers want YOUR attention "ALL AT ONCE." It's almost just NOT WORTH it to go through all the stress, but at the end of the night or day shift, then you say it's worth it when you see the bigger tips come in.
"Are they supposed to bow too?"
NO, but really, they SHOULD at LEAST say one damn "SORRY" for the customer's INCONVIENCE for "THEM" bringing the order to you wrong, especially if they wrote it down. That shows they're too damn LAZY to REREAD what they wrote down. I, as a customer, SHOULD NEVER, EVER, EVER, EVER have to REPEAT what I ordered UNLESS it is INITIALLY when I ordered, then I DON'T mind, but when the food finally arrives, after I've waited all that TIME, then the server asks me, that's just plain UNCARING and MEAN as HELL. If the server has doubts, they should just simply ASK the customer when they order, instead of bringing the order to the table WRONG, that sucks WAY MORE, than taking like 3 seconds to say "So you want bar-b-que sauce on the ribs as well as 2 sides of bar-b-que-sauce" when, the ribs, for instance, at Bennigans, automatically COMES with bar-b-que sauce, unless a customer request it WITHOUT bar-b-que sauce. But, that one time in 2003, the waitress brought the ribs DRY as a bone, and as she handed it to me right away she asked "Did you want it on the ribs?" I was pretty pissed, because I said "2 extra sides of bar-b-que sauce", meaning, not only extra, but I NEVER, EVER, EVER, EVER, said NO bar-b-que sauce on the ribs. Since, OBVIOUSLY, she had DOUBTS, she should have ASKED me. She got around 10% for "ONLY" mess up, meaning, it WASN'T the COOK'S fault considering as she handed me the ribs, she asked me that quickly "Did I want Bar-b-que sauce on the ribs?" I had ordered 2 SIDES of EXTRA bar-b-que sauce and even if I had ordered 2 sides, I NEVER, EVER, EVER, said I didn't want bar-b-que sauce on the ribs, EVER. I had to wait almost 6-10 minutes to get my ribs with the bar-b-que sauce baked on like it usually came on a Bennigans. I really don't remember if she apologized, that was 2003, although, since it wasn't major bad service, I didn't remember all of it. Anyway, my point is, she didn't even ASK, considering she had DOUBTS AFTER my food arrived. That was STUPID on HER PART, 100%. I feel, at least have the HUMAN DECENCY to say "Sorry" for a small mistake and "So Sorry" for a huge mistake.
"He screwed up a few times and even brought the wrong check. I sent it back and he brought the wrong check again!"
I would have given him ZERO, for my delay if I wouldn't have been apologized too and given some COMPENSENSATION for my delay for HIS 100% at FAULT mistake. You are making servers NOT care if they make a mistake. That is why quite a number of times, before I was married, when I'd spend the day at my mother-in-law's house, my fiancee' at the time didn't pay, but, my mother-in-law would pay for Papa John's pizza with bread sticks, with sides of 4-5 cheese sauces, which a LOT of times, we NEVER received. I have a GREAT feeling the driver KNEW the driver would get a tip ANYWAY from my mother-in-law, so he or she would be compensated whether or NOT they got the order correct. So, I kept having quite a number of times, have NONE of the 4-5 extra cheese sauces delivered, even though it cost money to pay for each. They actually charge for EVERY EXTRA one. Anyway, we got one time a free pizza, but I didn't enjoy the time I had pizza without the cheese sauces. I would have MUCH RATHERED have my order 100%, than to have a free pizza next time, HONESLTY. My point is, you are HURTING YOURSELF by REWARDING good service. You are also hurting OTHERS as well by the server thinking "It's A OK if I mess up, I'll get tipped anyways," NO, it's NEVER OK to mess up without an apology at least, that's a ZERO TIP for sure if it's a MAJOR mistake with NO apology. If it's a minor mistake, well than a MINOR amount is taken off if the server doesn't apologize and act like they really are SORRY.
"I would never go into a restaurant, and change the whole sandwich only leaving the chicken and bread of the original sandwich. That would make me high-maintenance. I won't inflict that type of behavior on a server. If I like things a certain way I make them myself at home."
WHO CARES if they think I'm HIGH MAINTANCE." I could CARE LESS. I care if I LOVE my food and the service, that is WHAT MATTERS, NOT what they think. You really are SHALLOW that you ONLY CARE about what "THEY THINK" instead of how "YOU" as a customer feel. I'm NOT going to LOWER my expectations so they can do less for their money, HELL NO! If I want my sandwich a certain way at McDonald's, they DON'T get tipped you know, so think about it that way. As I said before, I had SO MANY PEOPLE that came into the donut shop or in drive-thru that wanted the kastle type of burgers, regular burgers, or ANY sandwiches we served CERTAIN WAYS. YES, sometimes, it was a pain in the ass to have to go the the back in order to charge them correctly because sometimes the people would want some of them with extra burger patties, which I had to ring up as "Misc" Miscellanous button. That meant, I physically had to go to the back to make DARN SURE they heard me on the intercom that I said "DOUBLE MEAT". There was NO regular button for that, so since it was under Miscellanous, the cook wouldn't know what that means. It wasn't under the kastle burgers that were printed back in the kitchen. A WHOLE LOT of people in the world don't like SOMETHING on the burger. NOT EVERYBODY gets things "AS IS." As I said, otherwise, Burger King WOULDN'T have the motto "Have it YOUR way." You KNOW that's the TRUTH. So what if you don't want to make your server run around. I don't care. I don't want to make the server run around, but if it's what gets me my food the way I like it, then that's what gets them a HIGHER TIP, so be it if that's what I enjoy.
"It just wasn't a big deal. His screw-ups probably took 10 minutes out of our lives. Who cares? We sat around and chatted. What would I have gained by getting upset?"
To you, maybe your money means NOTHING, but to me it means A WHOLE LOT. Secondly, my time as well as others that I have pointed out on www.complaints.com site, have been aggrevated when the customers couldn't go to a movie because of the delay of service of the wait staff. So just because you don't care about 10 minutes, doesn't mean the rest of the people in the world doesn't. I DO, as well as my husband. HE, is the one, that was TIRED of waiting for the damn server to finally come to pick up the credit card to ring it up, while we were waiting 10 minutes and had to ask ANOTHER server to get OUR server, that's a ZERO TIP for SURE to NOT even come check on us, even my husband AGREES, NOT just me, when I would have wanted to see HOW DAMN LONG we would have waited if we wouldn't have gotten another server, 15-10 minutes, that's INEXCUSABLE and RIDICULOUS for ANYONE to wait that freakin long. 10 minutes is WAY the HELL to LONG to wait to ring someone up. When people are ready to leave, unless they are in a big group that is chatting, usually they are READY TO LEAVE. I don't get WHY the server couldn't have came to see about us and get EVERYONE ELSE that was in there WAY AFTER we were in there, especially because we ONLY ordered entrees and soft drinks, so it SHOULD have NEVER taken freakin 10 minutes for the check to be rung up, that's UNACCEPTABLE service. If the server can't come within 4-5 minutes or so, that's RIDICULOUS. The server OBVIOUSLY FORGOT COMPLETELY about us. Her excuse was it was busy crap. SO WHAT, when she could have came back within freakin 5 minutes even, even 7, but to wait 10 for us to get another server, that's UNCARING and just UNACCEPTABLE service. Maybe you don't care about your free time, but I DO, VERY MUCH SO. I treat people the EXACT, EXACT, EXACT, EXACT, EXACT, WAY they treat me, meaing, they make me wait for freakin 10 minutes when they really COULD HAVE came to ring us up, but decided to clean up or serve others, that's WRONG, when we were in the restaurant BEFORE THOSE other people. As I said, we ONLY got soft drinks an entrees, that is IT. My husband, is NOT as critical as me, and STILL agreed that a 10 minute wait for ringing up a check is just COMPLETELY 100% UNACCEPTABLE. When people are ready to go, people are ready to GO, plain and simple. Sure, you may see people that are stragglers, but MOST people want to LEAVE, when they ask for the check. You have NO CLUE if they want to make it to the movies or something else like a party or gathering. 5 minutes is the MOST a person should wait for their check, plain and simple. Which I think, that's even LONG, but understandable if it's busy, but if it's not busy, 5 minutes is pretty LONG to wait for a check. |
adanley
New member
Username: adanley
Post Number: 17
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Sunday, December 11, 2005 - 03:50 am: |
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This post sums up everything LOA ever has and ever will say. The following is paraphrased, because I cannot bring myself to her level. My own comments are in parentheses.
I worked service too. (At a donut shop counter.)
I got paid at least minimum wage, making me better than all of you.
I worked service, so I know what it's like.
I didn't get tipped, so why should I tip anybody else?
That server was mean and uncaring.
That server didn't care about us! (Nobody loves me! My parents abused me! WAAAAAAAH!)
When we went to Applebee's...
Inconvenience
Unacceptable
You just wasted five minutes of my life and I want it back! (Oh well, I'd only waste them anyway.)
This mistake takes a 'sorry' and this other mistake means they're not getting a tip if they don't say they're 'soooo sorry' in a frightened rabbit-like voice. (And get under the table and suck your toes.)
Blah blah blah tartar sauce tartar sauce cheese sauce condiments TARTAR SAUCE IS MY PERSONAL LUBRICANT blah blah blah
I would have given him NOTHING because he is a MEAN and UNCARING person! (Fortunately, you are responding to someone else who isn't quite so self centered.)
I deserve compensation for the seconds of time the waiter used up talking with other people.
No server cares if they make a mistake.
Once upon a time in 1972, I was overcharged by $0.04! (Normal people get over things after so much time...)
(In reference to another person going out to eat...) You are really shallow, because you're thinking about the server too, and not just yourself! (By the Gods, you just didn't say that... please tell me you didn't.)
Donut shop story.
MEAN and UNCARING person! (Do you have that permanently tied to one of your function keys?)
Needlessly mention husband in order to validate story...
I waited a whole FIVE MINUTES to get my check! Can you believe that? That self-important lazy mean uncaring waitress wouldn't bring it to me as soon as I ordered! I want my check, and I want it yesterday!
...
Really. Some people need to get over themselves. |
jammie
New member
Username: jammie
Post Number: 897
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 07:22 am: |
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lords, just let the servers run their own station. When you decide to get a job as a server, you can run your own station just the way you want. Until management injects and tells you to operate it the way the company wants you to.
Most restaurants want you to greet the guest within a minute or so, this includes getting a beverage order. "I'll be right back" is not a greeting. Right back doesn't mean 10-15 minutes.
" what do you have for beer?" reply "on tap we have bud, bud light fosters, and SAM Adams. In the bottle we have Amstel light, corona, heineken, Mich ultra, labatts blue and dos equis." request " Alright I'll have a miller light." Delcine " Sir, we do not carry miller light." request " Let me have a Coors light then." decline "I am sorry, we do not carry that either, do you want me to list the beer again?" reply "yes" list of beer again " on tap we have ................." Guest " thank you what do you have for diet soda?" me " Sir we only have diet coke." guest " Do you have anything caffeine free?" Me " Sir we have regular sprite, and of course we have bottled water, also fruit juices." Guest " Tell me about your wines." Me " we carry a very nice Clo's dubois Merlot, also we have a house cab, for white we have pi not grigio, David Mondavi, and two types of chard, our house and also a Clo's dubois, which is the better selection, and then we have berringer white zin." Guest " which of the chard is more dry, can I sample the Clo's dubois?" me "certainly." Me tottering off to the reach in to grab a taste of the chard. I will end my beverage ordering now although I am not completely done with this table as far as getting a drink for them. This type of banter goes on all day long, and night too. So grabbing a drink order and running to the computer is not always an option. We must greet our tables quickly, or as quickly as possible. People don't feel so ignored if they get the servers attention and get in a drink order. It works for me.
BTW I'm not making this crap up, some people are very anal about their beverage. The ones I know I can joke with, my common response to them when they stress over a drink.. " I didn't ask you to donate a kidney, I only asked what you want to drink." or the ever famous " Look you are not selecting real estate, you are ordering a drink here."
Can you relate fellow and ex servers? |
big_momma
New member
Username: big_momma
Post Number: 73
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Sunday, December 11, 2005 - 10:39 am: |
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"Blah blah blah tartar sauce tartar sauce cheese sauce condiments TARTAR SAUCE IS MY PERSONAL LUBRICANT blah blah blah"
Well, Lords' mother does say that tartar sauce does cover that fishy taste. :o
Sorry, couldn't help myself.
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teleburst
New member
Username: teleburst
Post Number: 1203
Registered: 06-2003
Rating:
Votes: 1 (Vote!) | | Posted on Sunday, December 11, 2005 - 10:46 am: |
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"As I said before, the waiter should state "I'll be right back JUST as he's handing the drinks, so he can get the second table's drink order".
Sorry, that's not going in order as if you were in line. The first table was first. If they want to order, they should be allowed to order because "they were there first".
You are breaking your own rule.
:snipping insane service strategy:
"I DON'T agree with that method"
That's why you couldn't get and hold a job in this business. I DARE you to go get a job as a server. I DOUBLE DOG DARE YOU. Then come back in three months and report on your findings. ANYONE can get a job as a server if they want to, even in New orleans (probably more so there at the moment)
"It's not like I get treated like royalty like a fancy restaurant would have a person get treated. In a fancy restaurant, usually something like a 40% tip would be considered a "normal" tip and pretty HUGE".
You're nuts. Huge doesn't refer to how much the tip is but the percentage of the tip. First of all, a 40% tip isn't "normal" in fancy restaurants. In fact, it's so rare that anything like that probably only happened to me twice in 6 years (once on Easter when i got a 110% tip from a regular and another when a guy proposed to his girlfriend and he left me 150%. In fact, it's much more likely to occur in the type of restaurant that you frequent and I work in currently. I've gotten two of those in the past two weeks (but I don't get them so frequently at all - it's just coincidence). 25% tips occur about every couple of days. I know that paying someone $10 is HUGE to you, but it's not a huge tip in any sense of the word in the real world. As I said, yes, it's quite generous. But huge? Your idea of huge is pretty different than mine.
"NO, I don't steal it, the SERVER steals from the restaurant by not ringing the check up correctly".
"NO, I don't steal it, the SERVER steals from the restaurant by not ringing the check up correctly. That's NOT my fault and it's NEVER, EVER, EVER suppose to be the CUSTOMER'S responsibility to BABY-SIT the server by making their wait LONGER to leave by having the server correct the check".
If you see a co-worker steal money from your employer and you let them buy you a fancy dinner with the money, you are an accomplish to a crime. Same thing.
"My position was not named "Server", but I did do some of the SAME actions. Such as going to the booth, table, or counter, writting down the order, getting first sets of drinks, getting refills, getting their checks, ringing up their orders, bringing their food, and bringing the extras such as the ketchup, mayonnaise, jelly for biscuits. So, I wasn't a SERVER, but I REALLY did some of the SAME ACTIONS that servers do for the people that ate inside. Sometimes, the people that ate inside would do like Denny's or Waffle House does and come up to me to ring up their check. The difference is there wasn't as many customers, there wasn't as many requests because there wasn't many tables, I didn't have to walk as far, I didn't have heavy dishes or glasses to carry, and I didn't have coupons that I had to go get a manager to fix either. All I am saying is, I DID do SOME server duties".
And yet you used your former position as an excuse for not getting a job as a server. You can't have it both ways. I've done some of the same things in my job as a brain surgeon but that doesn't make me a brain surgeon. I wash my hands before "operating". I study for my job. I talk to people. Etc, etc, etc.
"Acutually, I HAVE. I HAVE served people at booths, tables, as well as the counter. I NEVER, EVER, EVER, expected a tip for major mistakes, EVER, that is the TRUTH. That is WHY I stayed at that job, I made at LEAST minimum wage, NOT ONLY the PATHETIC $2.13/hr that servers make. I KNEW, a GUARANTEE, I'd make at LEAST MINIMUM WAGE or when it was after my raise, ONLY a month an a half of working at ANY job EVER, I KNEW I'd make MORE than that per hour, plus TIPS. So, I made MORE money working at the donut shop than servers do MOST of the time, pre-Katrina".
You're nuts. There's no way that you made anything close to what a normal server makes, even with your $5.15 an hour. Not unless you were making at least $40 a day in tips (assuming your 8 hour shifts). Servers (even lunch servers) START at $10 an hour with tips. Most average between 12 - 20 an hour though. Last night, I worked 9 hours and walked with $145. And that's not counting my hourly wage. At 2.13 an hour, that would have been another $20. Did you ever walk with $165 in a day with your hourly wage? I don't think so. And i work in the same type of restaurant that you frequent (even if you wouldn't eat in my restaurant because the food would freak you out).
""He screwed up a few times and even brought the wrong check. I sent it back and he brought the wrong check again!"
I would have given him ZERO"
Of course you would. Because you have no scruples. You've spent an hour taking up this server's time and because he's delayed you 10 minutes, you feel it's your right to totally stiff him (I wouldn't disagree that you MIGHT dock him a little bit, and I would say you were wrong to leave less than 15%). "To you, maybe your money means NOTHING, but to me it means A WHOLE LOT". And that says it all. It's just about saving moeny in your mind. If you can find ANY justification for leaving less money, you JUMP at it.
You DESERVE not only your minimum wage job, but also the horrible experiences that you receive just about every time you go out. Have you ever heard of karma? If so, you'll know that you're only suffering your own form of karma. If you've ever read the Old Testament, you might look out for a plague of locusts next. God's already given you countless warnings and She might not give you another chance. One would think that a hurricane would grab your attention. |
teleburst
New member
Username: teleburst
Post Number: 1204
Registered: 06-2003
Rating:
Votes: 1 (Vote!) | | Posted on Sunday, December 11, 2005 - 11:46 am: |
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wouldn't disagree that you MIGHT dock him a little bit, and I would say you were wrong to leave less than 15%
should read "you WOULDN'T BE wrong" |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 512
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 07:21 pm: |
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teleburst
"If you see a co-worker steal money from your employer and you let them buy you a fancy dinner with the money, you are an accomplish to a crime. Same thing."
NO, it's NOT the same thing, at ALL. If someone buys me dinner with the money they stole, SO WHAT, that's on "THEIR" own conscience. That's NOT a crime to eat the dinner that someone gave as a GIFT. Also, it's NOT the same, meaning, the customer is NEVER OBLIGATED to bring up ANY discrepancy, whether it is an overcharge or an undercharge. I so sure if they overcharged me, but I didn't notice it, that the next time I came in, that they'd give me the overage back, YEAH RIGHT, when pigs fly! The SERVER is the thief, plain and simple.
Also, if a customer has an overcharge, but the customer doesn't notice, the server may notice after they ring up the credit card or put the cash into the register. I bet MOST servers WOULDN'T tell the customers ANYTHING. It's MORE work for them and they'd get a less tip for the customer being overcharged as well as a less percentage tip if the server brought it to the customer's attention.
"If they want to order, they should be allowed to order because "they were there first"."
NO, because the drinks are first, unless the customers decide to order the drinks as well as the food all at once, then that's different. It's like having a request to go to the next table to greet them. You have to do it that way or the other 2 tables would be waiting 10 minutes to get greeted. So, NO, they shouldn't be allowed to order after the drinks are bought, because the server should RIGHT AWAY as he or she is handing the drinks "I'll be right back." This way the customers won't have a CHANCE to say "We're ready to order now." It IS like a line in that you go to EACH table and get EACH thing ordered, but do it one at a time instead of alltogether. Your method, wouldn't be even remotely close like a line. Mine would be closer to what a line is like. It CAN'T be exactly like a line because as I said before if the waiter would have gotten our drink order, went to get the drinks, and got our food order, the second and third tables would have been waiting 10 minutes or more just to get drinks, where as if the waiter would have went to get our drink orders as well as went to get the drinks but would have went to the second table and not gotten our food order right after we received the drinks. In other words, get ALL the drinks orders and drinks from ALL 3 tables FIRST, then go get all the food orders from ALL 3 tables. The difference in my method is that the first table that orders their food will get their food faster because I would go put the order into the computer RIGHT AFTER I received the order instead of making the first table wait for me to get 2 other tables with possibly 4-5 people at them. Think about the questions that take time to answer that the order could be already put into the computer by the time the server is still getting the second table's order. Meaning, with your method, you are making the first and second tables wait LONGER for their food. WHY go to get the order if you are just going to "SIT ON IT" basically? I don't mean LITERALLY SIT. In other words, the first table waited for appoximately 9-10 people to order their food with questions and complicated orders that had to be taken down. By the time the server puts the first table's order into the computer a good 3 minutes or so as LEAST has passed by. That's just NOT FAIR to the first table. Also the second table has just waited 2 minutes or so since they ordered because they had to wait for the third table to finish telling the server their order. The sooner the cook has the order, the SOONER the food can be cooked. You KNOW what I am saying is the truth, that the server basically "Sits" on the request for the time being to go get 2 other table's orders, meanwhile the cook could be cooking the food in the amount of time or at least be NEXT on the list. Instead, it could be another table in another section that gets their food BEFORE us, that's if we ordered the EXACT SAME THING, because that server did my method.
Also, think about the appetizers that could be ordered as drinks are ordered or even ordering the entrees as the drinks are ordered. Think about that with your method, the server is DELAYING that first table from getting their food just that much sooner because they "SIT" on the request before they go to put it in for a good 2-3 minutes. That's WRONG, plain and simple.
I remember, one time at this restaurant called "Acme Oyster House", this waiter came to take our food order, but instead of putting the order in, we had to wait for him to get 6 people's food orders. That's WRONG. Our food took LONGER because of him getting 6 people's orders BEFORE putting our order into the computer. WHY should I have to see the waiter get other people's orders before we get our orders put into the computer as they SHOULD be like a fast food place does? Think about HOW MUCH LONGER we waited for our food to get 6 people's orders, that's A LOT? At least a delay of 2 minutes for SURE that we SHOULDN'T have had to wait. We ordered BEFORE they did, so it's just NOT RIGHT to "SIT" on the request basically for a couple of minutes just so the server doesn't have to walk back and forth, which takes 10 seconds basically of time, than a 2 minute wait time to have the food starting to cook like it SHOULD be. In other words, the server saves steps to make the server not have to walk as far, NOT so the customer's don't have a longer wait. Each INDIVIDUAL table waits LONGER for their food than necessary, expect for the last table, because the server puts the order into the computer RIGHT AFTER it is given. The third table is the ONLY table out of a triple sat situation that gets treated like they SHOULD be. The first and second tables get their food DELAYED a couple of minutes or so, even their drinks get delayed, like ours did. Instead of having our drinks at 5:06p.m. as we SHOULD have by then, we waited until 5:10p.m. to get the drinks because he got them all at once. That's just NOT FAIR, it's just NOT!
"Not unless you were making at least $40 a day in tips (assuming your 8 hour shifts)."
I HAVE made $40 in an 8 hour shift before, but it was rare. I usually made $25-30-$35 in an 8 hour shift in the mornings and the afternoons less like $20-$25 a shift in tips. Sure, sometimes it was slow enough that I'd have a rarity and only make between $10-15 during the week, but that was RARE. Now, on the weekends, I made about $10-$15, because I had to split tips with 4-6 people. During the week, the 6a.m.-2p.m. shift, I usually have only me and one other person. Fridays, sometimes 3 people, but mostly m-f, only 2 people would work together. If I had to train someone, then, of course, they'd have more people working, so the less tips I made that I had to split. A LOT of times, MANY, on the morning shift 6a.m.-2p.m., I'd make $25-$30, that was pretty common, because at 11a.m. or 12p.m., then only one person would be working the counter because it is the bussiest in the mornings. The morning rush of people that wanted their coffee and donuts on their way to work. In the afternoon, it was a WHOLE LOT SLOWER usually. So, I made approximately, an extra $100 a week along with my hourly wage.
My net pay, for instance, when I had 48.5 hours. This is from a check stub, NOT counting tips was $224.96 at $6/hr. So, that is approximately 6 days of work, 8 hrs times 6 days = 48 hours. Well let's say, my day off, which usually was during the week. The tips in the next sentence are just estimations of what I NORMALLY took home. So, M-off, T-$25, W-30, Thurs-20, F-$23, Sat-$10, Sun-$13. That equals to an extra $121 during that week. So, let's just say for an extra $100 for the sake of this argument. That meant my check was really 324.96 NET. The gross amount was $291.00 on my check, which meant the gross amount would have been $391. Which meant I would have made approx. $8/hr gross pay. 391/48.5 hrs is $8.06/hr gross pay. So, you may say, well you only had 1 day off, but this was a REALISTIC week. Sure, sometimes I'd only work 40-45 hours at times, but a WHOLE LOT of times, I'd work 50-65 hours a week. I have even worked 70 hours.
"You've spent an hour taking up this server's time and because he's delayed you 10 minutes, you feel it's your right to totally stiff him."
I stiff people who TRY to STEAL from me, so if the server brought me the wrong check twice, there's something WRONG with that picture, either they are just plain STUPID or they are trying to STEAL from me. Not checking on a person that the server gave a check to within 5-7 minutes is just RIDICULOUS. A 10 minute wait is just plain being IGNORED, so that is a REAL GOOD REASON to stiff, even my husband agrees with that.
"If you can find ANY justification for leaving less money, you JUMP at it."
This is NOT about saving money, it's about having 100% PERFECT service. So, if I don't have it, tip deductions will occur. ANY customer should expect PERFECTION from their service to tip 25% or 20% even. Have you ever heard the saying "You get what you pay for?" I pay 25% for PERFECT service, NO FLAWS are allowed if the server wants that type of payment. You CAN'T really expect people to give more money for mistakes, especially when no apology is given.
"Did you ever walk with $165 in a day with your hourly wage?"
NO, but I think that, that could be a much busier restaurant or maybe you had more tables than my sister-in-law perhaps. I saw my sister-in-laws paid check at Chevy's Fresh Mex BEFORE Katrina and it said for 57.47 hours(didn't see if that was in a week or spread out into 2 weeks), she made $2.13/hr and ONLY $169 in tips. That sucks. Meaning, she made around $5.00/hr approximately. Not every place has $165 a shift in tips being made. Sure, when Cinco de mayo, she made like over $200 in tips, but had a longer shift. It all depends on HOW MANY customers you have. So, NOT EVERY place has servers making that much money, especially, if it's during the week or at lunch time. Most people drink alcohol in general at dinner more than lunch usually, so the checks are higher for that type of thing for dinner time usually, but not always, depending on what time it is, like if it's "Happy Hour." Also, coupons also have a LOT to do with lower tip percentages because MOST people tip AFTER the discount. Some people also tip BEFORE taxes. I tip AFTER taxes, which is the TOTAL bill. Sure, maybe it's a difference of $0.30 or somthing little like that, but it DOES ADD UP with EVERY CUSTOMER that tips on the TOTAL bill. The server may make an extra 2 bucks by the end of the shift because of people that tip on the TOTAL bill.
"You DESERVE the horrible experiences that you receive just about every time you go out."
NO I DON'T. NO ONE deserves to be overcharged. NO ONE deserves to have their food WRONG. NO ONE deserves to have a longer wait because of going out of order or bussing a table.
"I've done some of the same things in my job as a brain surgeon but that doesn't make me a brain surgeon. I wash my hands before "operating". I study for my job. I talk to people. Etc, etc, etc."
That's NOT the SAME and you know it. A brain surgeon has to have a degree and has to have had hands on experience BEFORE becoming a doctor. ANYONE can serve people donuts or serve people entrees in a regular type of restaurant. ANYONE can refill drinks and ring up a check. You DON'T have to have a degree for that. |
coorslite
New member
Username: coorslite
Post Number: 53
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Sunday, December 11, 2005 - 07:28 pm: |
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Totally off topic because I don't care what the thing that has really no clue said because well who cares?
Beer drinking ornaments.... sorry so late in my reply.... know you have all been waiting for it and I apologize but yet again I had to WORK... you know the job I have that I do wrong and still make tons of cash! Dang if only I could just get a min. wage job and work 9-5 so I could go out to chain restaurants and complain....
Anyways....
My friend makes them cheaper than I do because he gets the ornaments the year before and actually bleaches the original colors off them. Me I buy the already clear bulbs... Buy some craft paints... like 99 cents to $1.49 at WalMart... prices may very in different locations... sorry laughing because you know that had to be said... me being retarded and well whatever. Take the bulb.. drop some of the paint in it.. just a drop or two..drink a beer... swirl the paint in the bulb... drink another beer swirl again... add another color... drink another beer...doesn't matter which color you add first but... may take a few days several 12 packs.... but you will end up with great looking tie dyed ornaments... just keep swirling the colors... just turn the bulb and use little drops of the paint.
PS What did the fish say when it hit the wall?
"damn" |
coorslite
New member
Username: coorslite
Post Number: 54
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Sunday, December 11, 2005 - 07:37 pm: |
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Lords read this !teleburst
"That's because you got your analysis all wrong."
NO, you're WRONG.
"Second of all, you forgot to allow for the possibility that each of the first two tables might need information about the menu."
The needing information about the menu took "OUR" time when the waiter went right to the second table to get THEIR drink order, then the third table as well. Think about it, if I ask "What kind of specility margaritas you have?" Then you'd go down the list such as a Chilis or Outback and tell me about them which DOES take TIME. When instead, you could have went to put the order into the computer and gone to get the drinks. YOUR timing is off. It was 5:00p.m. exactly when we were seated. The waiter greeted us at 5:03p.m. The waiter went to take our drink order which was only 2 cokes, a regular coke and a diet coke. If he would have gone to the computer right after, he would have brought our drinks by 5:05p.m. Then he would have gone to the second table to get their drink order which was for 4-5 people, put the order into the computer, and went to get the drinks. Obviously, if it was a mixed drink, it wouldn't be ready as quickly as a soft drink or tea anyway. He would have delivered the drinks to the second table by 5:08p.m. because there are MORE drinks to get, which takes MORE time. Then the third table would have been greeted by 5:09p.m., gotten their drinks by 5:12p.m. at the LATEST. WHY should EVERYONE have had to wait 7 minutes? Granted, it did take the third table almost 10 minutes to get greeted, which is a long time, but if they are third, it's just ONLY FAIR not to delay the first and second table's for the third table.
"And/or demand to place their food order when they got their drinks."
That would have been the PERFECT REASON to get the table's order into the computer RIGHT AWAY so the cook can either start cooking or have it "NEXT" on the list to start cooking or preparing if let's say it's a salad. Meaning, if it has to be done with getting all the drinks at once, at least put the order into the computer because let's say I had ordered a margarita. Since I was the first table out of the three tables, my margarita could have been MADE or getting started by the time he would have gotten to the bar to get the soft drinks. Also, if we would have ordered our food at the time that we placed our drink order, then our food could be cooked that much FASTER. Instead, by doing it YOUR method, you DELAY our food if we did order it with our drinks because now we have to sit through 2 other tables getting their order instead, it could be put into the computer to get started on. Do you understand my logic? I can see SOMEWHAT, NOT completely, but SOMEWHAT to get all the drinks at once, but I DON'T see why can't the server go put the order into the computer RIGHT AFTER the order is taken at least. Especially if the computer is close by. I also would NEVER hand a drink to the second table that ordered before the first table. I still don't agree with the fact that he did that, whether it was a brief couple of seconds, it's more the concept that we were waiting that long for only 2 cokes and the waiter was handing the second table one of theirs first before us. That just isn't fair or nice for that matter.
All I am saying is, I think when no matter if it's just food or if it's drink orders, when a server is triple or double sat, the server should IMMEDIATELY go to put the order into the computer not to delay others. See, if you think about it, when he got our food order, then went to the second table, the cook all that time he took to get the second table's order, possibly specific orders or asking questions, the cook could have been either starting the cook the entrees we ordered or could have been next on the list. Especially considering, the second table had 4-5 people at it, so it took LONGER for more people to order their food, than it takes for my husband and I to order ours. Then we had to go through the third tables order before our order ever got the attention of the cooks because the food orders weren't entered into the computer until the other 2 tables ordered theirs. Do you see where I'm coming from, that mixed drinks and food get delayed if the server goes to buss a table or gets others orders before putting the order into the computer. The faster the order is in the computer, the FASTER it can start to get cooked or if it's a drink, made. You KNOW that is the TRUTH. How come at Bennigans that my husband and I's food took about 45 min. or so from the time we were seated? It's because the waitress kept doing other things instead of putting the order into the computer.
Think about it, if I order a margarita at the first table, if the server puts the order in right away, the bartender can start making it by the time the server is finished getting all the drink orders(which is doing it your method by getting all the orders first before getting the actual drinks). This way, the server can have even the margarita on the tray very possibly, where as, with your method of getting all the orders without going to put them into the computer first, makes that margarita NOT to be done FOR SURE, without a doubt, it's not going to be done that quickly like filling a glass with just coke. NOW do you see where I'm coming from, at least get the order into the computer?
I still feel we should have gotten our cokes right after he took our order, BUT, if the server gets all the drinks at once, at least put in the order into the computer if the customers order mixed drinks or food. I can see that the third table would be waiting about 10 minutes to get greeted. That is pretty long and didn't think of it that way, but, since the servers get the drinks at once, at least put the orders into the computer RIGHT AFTER they are taken instead of making the first and second tables wait LONGER for their food or/and drinks.
THE FASTER THE BARTERDER or COOK HAS THE ORDER PLACED, THE FASTER IT CAN BE MADE or at least be on the NEXT LIST. Think about the longer the server is making people wait if they get 2 other table's orders, especially if the other tables have 5 people, that's taking 12 people's orders. Doing it my method would make the people get their food FASTER. At least put the order into the computer RIGHT AFTER it is taken.
big_momma
"I'm on year six of life after being told I would most likely die on the operating table of a brain aneurysm."
I'm sorry to hear that. You are VERY lucky. I knew a lady in her 30's that died in 1989 of an aneurysm.
"Find some happiness. Such little things don't mean much. You're wasting your life sweating the small stuff. Life's too short to get so upset about such silly things."
Things you have said to me were pretty mean I feel. Telling my I couldn't spell well, which we ALL don't spell eveything correct all the time. I also feel that you are pretty mean to say to eat at home because I REALLY LOVE going out to eat. I enjoy my food with a LOT of condiments, so that doesn't make me a bad person or anything. You might say, well "How can I love it, if I complain a lot?" Well, I enjoy the food most of the time as well as my mixed drinks. I enjoy going somewhere that's not home. I complain about the fact that people can't be nice enough to say they are sorry. I have NEVER been like that. When I messed up when I worked at the donut shop, I DID say I was sorry, because I REALLY did think about "If that was me" attitude. I just wish people could be nice, that if they forgot something or something is wrong, have the common decency to say they are sorry. Also, I just don't like when my order gets messed up. I try to think POSITIVE that I will have my order 100% correct or at least 99% correct, but sometimes it just doesn't work out that way.
Honestly, WHO goes out to eat to have a bad experience? I HONESTLY give nice tips when I get treated nicely and have my order correct. I think I'm pretty fair with the tips I give. Sometimes, I don't even notice who's order came first, sometimes I do. Sometimes it's just hard NOT to notice when a server goes out of order because it's like right by me, like the Outback waiter did. The table was right across from us, so it's kind of hard not to notice that he handed the lady at the second table HER'S first before OURS.
"Waiting a minute or two for a condiment is really nothing."
I don't see it that way. That's because you like your food without that stuff, so since it isn't you that gets let down by the server or food runner that doesn't get it right, you DON'T KNOW what it's like. Sure, in the grand scheme of things, NO, it's a VERY, VERY, SMALL issue, but it still is aggrevating to have to wait for something you have ordered WITH your meal and they wrote it down even, when it happens A LOT. I would say, MOST of the time either some or all of my condiments are forgotten about. That is why the tip isn't zero just for forgetting condiments, that's MINOR. Major, would be a wrong entree, which at that time, my husband and I can't eat at the same time. Sure, in the grand scheme of life, that is NOT a major thing at all, but that still doesn't mean it's not aggrevating or frustrating to wait for your food longer. Especially when the server acts like they could care less. That is really MORE what bugs me, the fact that the server isn't caring. Like if the server is nice about a mistake, I don't feel NEARLY as pissed about the mistake. Some examples: I've posted this before, but here it goes anyway.: A waiter at Chili's apologized for making us wait 8 minutes to get greeted because he said he had a big party, which I could see that. Also, that time, he got my dr. pepper as a diet coke, but said he was sorry. You know, the apologizing, really did make my meal better. Just to have people that are NICE in this world. He ended up getting 19% tip. If he wouldn't have explained why he took 8 minutes, I probably would have given less and if he wouldn't have apologized for the wrong drink, he would have gotten 16% for both mistakes without an apology. An apology, with the actions of course that SHOW they seem sorry, really makes me a LOT calmer about the mistake.
It really makes me mad when you say to cook at home, when I REALLY should be able to get the food the WAY "I" like it as long as the menu doesn't say "NO subsitutions." I really like food with extra this or cripsy bacon or none of that. I am VERY PICKY. My point is, I know when I worked at the donut shop, when I'd take orders for kastle type of burgers, A LOT of people would say "NO onions" or 3 with cheese no onions, 3 without cheese no pickles, stuff like that. Sometimes, they even order a dozen, but be ordering it for a family, which had 3 people that didn't want cheese, 3 people that wanted ketchup, 4 people that wanted to add mayonnaise, because it automatically comes with onions, ketchup, pickles, and mustard. So, my point is, I'm NOT the only human being that is really picky. There are A LOT of people that don't like things "AS IS." So, please quit telling me to stop making my server run around, that's their job and I will pay them by giving them a HUGE tip. It's not like I am expecting them to get me all these things, but not to appreciate it with money. That is just how I enjoy my food. I would hardly EVER go out to eat if I had to get it the way it comes. The only dishes I usually get like that are like pasta dishes. Those don't have much use for condiments. Such as Olive garden, they have the salad dressing on the salad already, which is not ranch. I just enjoy my food most of the time with extras or not "As is." I just feel by you tell me not to run my server ragged, that it shows if you were a server, that you wouldn't want to work HARDER for your money you earned. It think that's awful, because if the server wants a HUGE tip, it has to be EARNED.coorslite
"And why wouldn't you order a cheeseburger instead of a hamburger with cheese?"
I had ordered at Chili's that time the "Cajun Chicken Sandwich."
This is from the Chili's website.
"CAJUN CHICKEN
Our spicy, Cajun-style grilled chicken breast with jalapeno Jack cheese, lettuce, tomato, pickle and chipotle-ranch dressing, topped with Awesome Blossom strings."
So, when I ordered, which I had written it down, I changed some things that I did or didn't want on it. I added bacon extra crispy, instead of jalapeno cheese; I changed it to cheddar so I wrote no jalapeno cheese, add cheddar. I also wrote no tomatoes, no pickles, no chipotle-ranch, 2 sides of mayonnaise, 1 side of mustard, and 1 side of chipotle-ranch. So, when my sandwich arrived, there was NO lettuce and NO awesome blossom strings which AUTOMATICALLY COME ON the sandwich because the menu STATES it does. I didn't put no lettuce or no awesome blossom strings on the written order nor did I say I didn't want those things verbally either.
I didn't order it as "Only bacon extra crispy, lettuce, cheddar and awesome blossom strings", because I wanted to make sure they knew I didn't want the jalapeno cheese.
See, when I order let's say at Wendy's. I get sometimes a #4 combo which overhere is the bacon cheeseburger combo. Well, I order by saying "Lettuce and extra mayonnaise only." Sometimes I didn't say no cheese or bacon, but they made it with bacon and cheese even though I didn't actually say I wanted them, even though I did actually want cheese and bacon. Sometimes I have said I wanted the cheese and bacon, but when a person orders, usually the person taking the order thinks about the condiments or if the sandwich is dressed with like tomatoes, onions, and pickles. I don't find places consider if I say "Lettuce and mayonnaise only" on the #4 combo, that they will not put the cheese or bacon on it. So, that is WHY I ordered it specifcally with all those NO's to make darn SURE that I would get what comes on the sandwich. The waitress said "I didn't even think about the menu." I'm thinking in my head, what a dummy to have a EXACT WRITTEN order, but to put in the computer that I didn't want it(more than likely since she ADMITTED she didn't think about the menu), because I would think the cook would have put what usually COMES on the sandwich. Even if the waitress printed the ticket correctly, she still could have seen the lettuce coming out of the sandwich and bent down to look to see if everything was on the sandwich, but I really think she printed the ticket with the sandwich only having this specification: "Only bacon extra crispy and cheddar cheese", which I DIDN'T order it that way.
"And why wouldn't you order a cheeseburger instead of a hamburger with cheese?"
"OLDTIMER®
Mouth-watering burger with mustard, shredded lettuce, tomato, pickle & onion.
Add cheese"
That's from Chili's website. When ordering, a person would order an Oldtimer with cheese, NOT a cheeseburger consider that is NOT a menu item. jammie
"Don't worry about who's there first, and a forgotten bbq side."
The "who's there first" doesn't bother me NEARLY as much as forgetting something I've ordered.
"Doesn't that sound a little ridiculous to you it does to me?"
We just don't have the same taste buds. Down here in New Orleans, people add things to their food. It's not uncommon to have for instance Dominos to have ranch and a side of hot sauce with their chicken kickers they have. It actually comes with those sauces for the chicken. I can't help that I don't like my food without the condiments most of the time. My mom even said when she gets a fish sandwich, she wants a good amount of tartar sauce because she agrees with me that the fish tastes "too fishy." We BOTH like tartar sauce with our seafood. She likes ketchup, so for her, it's not a big deal when she orders fries because a lot of restaurants have ketchup on the table already. She does, however, order her fries with NO salt. I hate ketchup.
I think ranch goes good with a WHOLE LOT of things. Have you even seen a vegetable party tray with ranch to dip the celery and carrots in? I'm NOT the ONLY person that likes a LOT of condiments. Do you like pancakes without butter or syrup, just by itself? I don't care for pancakes without at least a little butter. I can deal without the syrup, but at least have the butter. I MUCH rather pancakes with syrup though. Do you like corndogs without mustard? I think they taste BETTER with mustard.
“Did you think writing an order and shoving it in the servers face might be a little hurtful?”
I’m NOT shoving it in the server’s face. If anything, I introduce the written order by saying “You may think this is weird, but I have written my order down because it’s a complicated order and I think it’s just easier this way.” HOW is that hurtful, when 80% of the time, they don’t get it right, so WHY should I trust them that they will write “ALL” the details down, when some servers DON’T? As I said before, when I ordered 2 sides of tartar sauce at Red Lobster a couple of years ago, the waiter, I saw, DIDN’T write the tartar sauce down, ONLY the entrees ordered. Secondly, it saves TIME all around, not only my time, but other customers as well because instead of having to write down ALL these things as I am saying them, I just hand them the written order as I am telling them the sentence I just said above about that it’s a complicated order. WHY NOT save other customers time by me not having to repeat “2 sides of mayonnaise, 1 side of mustard, 1 side of ranch, extra crispy bacon lettuce and onions only.” It’s just a LOT easier for the server. I’m making their job EASIER by writing the order down. There’s REALLY NO REASON they can’t get it right if it’s the same server that brings the food out if I have it written down for them. I’d MUCH RATHER a 100% correct meal, than it to have something missing or wrong. It makes the order taking process go MUCH faster.
“I get it fixed and move on. BIG FAT HAIRY DEAL.”
It's a BIG deal to me because it’s THEFT. Whether it was intentional or not, the servers try to steal from the customers by overcharging them. It’s not like this type of thing only happens once in a blue moon, overcharges have happened to my husband and I QUITE a NUMBER of times. I am TIRED of having wait for them to correct it, without a sorry 95% of the time or anything to compensate for our wait 99% of the time. Also, if they are in the middle of serving someone, I end up having to wait for that, which is ANOTHER delay to leave because of "THEIR" mistake. ONE time we got something from the manager at Chili’s, which was the time we were overcharged a little of $21 because the waiter rung up the wrong table and made us wait 10 minutes to ring us up. I didn’t get ANYTHING, even a sorry from the manager or the server for the around $11 overcharge on mardi gras day in 2003 when the server rung up my credit card on another table. So, YES, it’s a BIG DEAL to me when someone takes my money. Maybe you don’t care, but I DO. I work hard to save money like use coupons at the grocery store or send in rebates when they are available. I’m NOT about to make that a waste of my time to give it to a thief, whether they did it on purpose or not. It’s time consuming to look at coupons, store ads, and to send in rebates.
big_momma
“Nobody would assume that on such a specific order they should keep original parts on the sandwich.”
I WOULD for one thing. Secondly if the server doesn’t know the menu, that shows how much MORE the customers know than they do. That’s just PATHETIC that a customer knows MORE than the server about the menu when the servers stay at work for HOURS.
“Or even making you wait an extra 30 seconds for something to make their jobs easier.”
GEE, that’s just plain LAZY talk. HOW LAZY is that comment, you know? The customer, which is me, was TRYING to make their job easier by ordering the condiments with the meal, but since 80% of the time they are forgotten, whether the same server brings them out or a food runner, I will ask them to make an extra trip for my convenience to not have my food get cold or have to wait to eat and their convenience to get a BIGGER tip for their INCONVENIENCE. Also, it’s NOT just 30 seconds. Even if it was just that little bit, which it’s NEVER been that, the server or food runner should have reread the order and menu before taking the food out to me to begin with.
“If they don't apologize profusely for forgetting your trashy condiments or for serving you uncrisp bacon,”
They only have to say one sorry, it’s ONLY if the WHOLE ENTRÉE is wrong or if there are 3 or 4 mistakes on it, then I expect a HUGE apology. Also, if the person overcharges me over $1.00, I feel that’s a significant enough amount to apologize profusely for.
willswife
“So what it took you 7 minutes to get a drink...go to mcdonalds.”
You are saying that because it’s NOT YOU. What a SELFISH thing to say. Secondly, if I want to take off some of the waiter’s tip for going out of order because he treated us VERY UNFAIRLY, I WILL. So, NO it’s NOT “SO.”
“And as far as being so pickey, i want two of this one of that skip this add that. my god stay home and make it yourself.”
What’s the POINT of going out if I can’t have the food the way “I” like it. I don’t enjoy the food if it isn’t with the certain things like if I order ribs, but have the little bit of bar-b-que sauce they put on it. That ISN’T ENOUGH for me. It’s NOT GOOD that way at ALL. I HATE dry ribs and dry sandwiches. I HATE soggy bacon. I have EVERY RIGHT to go out to eat if I please and I will, no matter what I change about the food. A LOT of people order things a certain way like burger king’s motto “Have it your way.” If people weren’t picky, they wouldn’t have that motto, so OBVIOUSLY I am NOT the ONLY person on earth that likes things with “no this or extra that.”
“If the waiter was tripple sat and waited on each table individually, the last table sat could be sitting for over 20 minutes to get there drinks.”
That’s BULL. I stated in previous posts about the certain Outback experience I had, was that the third table would wait 8-9 minutes to get their drinks. WE ALL waited 7 minutes, which just ISN’T fair. Think about how LONG it would take to get each person’s drink orders. It wouldn’t take NO 20 minutes going in order, HELL NO!
“How would you feel if you were the last one.”
That I would have been treated FAIR AND SQUARE, the way things SHOULD be. I guarantee it wouldn’t be 20 minutes. You have NO CLUE about what you are talking about, NONE.
“I bet if we started charging for the stuff people might not be so pushy.”
I DON’T CARE if I had to pay for EVERY side of ranch or whatever. That is HOW MUCH I LOVE condiments. If I had to pay for it, SO WHAT! It would be probably $0.50 a piece at the most probably, BIG DEAL. At least I would be ENJOYING my food whether I am PAYING for it or not. I would hardly EVER go out to eat if I couldn't get the food the way "I" want it or I would end up bringing at least the mayonnaise and mustard with me. That's how much I really don't like the food WITHOUT condiments.
teleburst
"If you see a co-worker steal money from your employer and you let them buy you a fancy dinner with the money, you are an accomplish to a crime. Same thing."
NO, it's NOT the same thing, at ALL. If someone buys me dinner with the money they stole, SO WHAT, that's on "THEIR" own conscience. That's NOT a crime to eat the dinner that someone gave as a GIFT. Also, it's NOT the same, meaning, the customer is NEVER OBLIGATED to bring up ANY discrepancy, whether it is an overcharge or an undercharge. I so sure if they overcharged me, but I didn't notice it, that the next time I came in, that they'd give me the overage back, YEAH RIGHT, when pigs fly! The SERVER is the thief, plain and simple.
Also, if a customer has an overcharge, but the customer doesn't notice, the server may notice after they ring up the credit card or put the cash into the register. I bet MOST servers WOULDN'T tell the customers ANYTHING. It's MORE work for them and they'd get a less tip for the customer being overcharged as well as a less percentage tip if the server brought it to the customer's attention.
"If they want to order, they should be allowed to order because "they were there first"."
NO, because the drinks are first, unless the customers decide to order the drinks as well as the food all at once, then that's different. It's like having a request to go to the next table to greet them. You have to do it that way or the other 2 tables would be waiting 10 minutes to get greeted. So, NO, they shouldn't be allowed to order after the drinks are bought, because the server should RIGHT AWAY as he or she is handing the drinks "I'll be right back." This way the customers won't have a CHANCE to say "We're ready to order now." It IS like a line in that you go to EACH table and get EACH thing ordered, but do it one at a time instead of alltogether. Your method, wouldn't be even remotely close like a line. Mine would be closer to what a line is like. It CAN'T be exactly like a line because as I said before if the waiter would have gotten our drink order, went to get the drinks, and got our food order, the second and third tables would have been waiting 10 minutes or more just to get drinks, where as if the waiter would have went to get our drink orders as well as went to get the drinks but would have went to the second table and not gotten our food order right after we received the drinks. In other words, get ALL the drinks orders and drinks from ALL 3 tables FIRST, then go get all the food orders from ALL 3 tables. The difference in my method is that the first table that orders their food will get their food faster because I would go put the order into the computer RIGHT AFTER I received the order instead of making the first table wait for me to get 2 other tables with possibly 4-5 people at them. Think about the questions that take time to answer that the order could be already put into the computer by the time the server is still getting the second table's order. Meaning, with your method, you are making the first and second tables wait LONGER for their food. WHY go to get the order if you are just going to "SIT ON IT" basically? I don't mean LITERALLY SIT. In other words, the first table waited for appoximately 9-10 people to order their food with questions and complicated orders that had to be taken down. By the time the server puts the first table's order into the computer a good 3 minutes or so as LEAST has passed by. That's just NOT FAIR to the first table. Also the second table has just waited 2 minutes or so since they ordered because they had to wait for the third table to finish telling the server their order. The sooner the cook has the order, the SOONER the food can be cooked. You KNOW what I am saying is the truth, that the server basically "Sits" on the request for the time being to go get 2 other table's orders, meanwhile the cook could be cooking the food in the amount of time or at least be NEXT on the list. Instead, it could be another table in another section that gets their food BEFORE us, that's if we ordered the EXACT SAME THING, because that server did my method.
Also, think about the appetizers that could be ordered as drinks are ordered or even ordering the entrees as the drinks are ordered. Think about that with your method, the server is DELAYING that first table from getting their food just that much sooner because they "SIT" on the request before they go to put it in for a good 2-3 minutes. That's WRONG, plain and simple.
I remember, one time at this restaurant called "Acme Oyster House", this waiter came to take our food order, but instead of putting the order in, we had to wait for him to get 6 people's food orders. That's WRONG. Our food took LONGER because of him getting 6 people's orders BEFORE putting our order into the computer. WHY should I have to see the waiter get other people's orders before we get our orders put into the computer as they SHOULD be like a fast food place does? Think about HOW MUCH LONGER we waited for our food to get 6 people's orders, that's A LOT? At least a delay of 2 minutes for SURE that we SHOULDN'T have had to wait. We ordered BEFORE they did, so it's just NOT RIGHT to "SIT" on the request basically for a couple of minutes just so the server doesn't have to walk back and forth, which takes 10 seconds basically of time, than a 2 minute wait time to have the food starting to cook like it SHOULD be. In other words, the server saves steps to make the server not have to walk as far, NOT so the customer's don't have a longer wait. Each INDIVIDUAL table waits LONGER for their food than necessary, expect for the last table, because the server puts the order into the computer RIGHT AFTER it is given. The third table is the ONLY table out of a triple sat situation that gets treated like they SHOULD be. The first and second tables get their food DELAYED a couple of minutes or so, even their drinks get delayed, like ours did. Instead of having our drinks at 5:06p.m. as we SHOULD have by then, we waited until 5:10p.m. to get the drinks because he got them all at once. That's just NOT FAIR, it's just NOT!
"Not unless you were making at least $40 a day in tips (assuming your 8 hour shifts)."
I HAVE made $40 in an 8 hour shift before, but it was rare. I usually made $25-30-$35 in an 8 hour shift in the mornings and the afternoons less like $20-$25 a shift in tips. Sure, sometimes it was slow enough that I'd have a rarity and only make between $10-15 during the week, but that was RARE. Now, on the weekends, I made about $10-$15, because I had to split tips with 4-6 people. During the week, the 6a.m.-2p.m. shift, I usually have only me and one other person. Fridays, sometimes 3 people, but mostly m-f, only 2 people would work together. If I had to train someone, then, of course, they'd have more people working, so the less tips I made that I had to split. A LOT of times, MANY, on the morning shift 6a.m.-2p.m., I'd make $25-$30, that was pretty common, because at 11a.m. or 12p.m., then only one person would be working the counter because it is the bussiest in the mornings. The morning rush of people that wanted their coffee and donuts on their way to work. In the afternoon, it was a WHOLE LOT SLOWER usually. So, I made approximately, an extra $100 a week along with my hourly wage.
My net pay, for instance, when I had 48.5 hours. This is from a check stub, NOT counting tips was $224.96 at $6/hr. So, that is approximately 6 days of work, 8 hrs times 6 days = 48 hours. Well let's say, my day off, which usually was during the week. The tips in the next sentence are just estimations of what I NORMALLY took home. So, M-off, T-$25, W-30, Thurs-20, F-$23, Sat-$10, Sun-$13. That equals to an extra $121 during that week. So, let's just say for an extra $100 for the sake of this argument. That meant my check was really 324.96 NET. The gross amount was $291.00 on my check, which meant the gross amount would have been $391. Which meant I would have made approx. $8/hr gross pay. 391/48.5 hrs is $8.06/hr gross pay. So, you may say, well you only had 1 day off, but this was a REALISTIC week. Sure, sometimes I'd only work 40-45 hours at times, but a WHOLE LOT of times, I'd work 50-65 hours a week. I have even worked 70 hours.
"You've spent an hour taking up this server's time and because he's delayed you 10 minutes, you feel it's your right to totally stiff him."
I stiff people who TRY to STEAL from me, so if the server brought me the wrong check twice, there's something WRONG with that picture, either they are just plain STUPID or they are trying to STEAL from me. Not checking on a person that the server gave a check to within 5-7 minutes is just RIDICULOUS. A 10 minute wait is just plain being IGNORED, so that is a REAL GOOD REASON to stiff, even my husband agrees with that.
"If you can find ANY justification for leaving less money, you JUMP at it."
This is NOT about saving money, it's about having 100% PERFECT service. So, if I don't have it, tip deductions will occur. ANY customer should expect PERFECTION from their service to tip 25% or 20% even. Have you ever heard the saying "You get what you pay for?" I pay 25% for PERFECT service, NO FLAWS are allowed if the server wants that type of payment. You CAN'T really expect people to give more money for mistakes, especially when no apology is given.
"Did you ever walk with $165 in a day with your hourly wage?"
NO, but I think that, that could be a much busier restaurant or maybe you had more tables than my sister-in-law perhaps. I saw my sister-in-laws paid check at Chevy's Fresh Mex BEFORE Katrina and it said for 57.47 hours(didn't see if that was in a week or spread out into 2 weeks), she made $2.13/hr and ONLY $169 in tips. That sucks. Meaning, she made around $5.00/hr approximately. Not every place has $165 a shift in tips being made. Sure, when Cinco de mayo, she made like over $200 in tips, but had a longer shift. It all depends on HOW MANY customers you have. So, NOT EVERY place has servers making that much money, especially, if it's during the week or at lunch time. Most people drink alcohol in general at dinner more than lunch usually, so the checks are higher for that type of thing for dinner time usually, but not always, depending on what time it is, like if it's "Happy Hour." Also, coupons also have a LOT to do with lower tip percentages because MOST people tip AFTER the discount. Some people also tip BEFORE taxes. I tip AFTER taxes, which is the TOTAL bill. Sure, maybe it's a difference of $0.30 or somthing little like that, but it DOES ADD UP with EVERY CUSTOMER that tips on the TOTAL bill. The server may make an extra 2 bucks by the end of the shift because of people that tip on the TOTAL bill.
"You DESERVE the horrible experiences that you receive just about every time you go out."
NO I DON'T. NO ONE deserves to be overcharged. NO ONE deserves to have their food WRONG. NO ONE deserves to have a longer wait because of going out of order or bussing a table.
"I've done some of the same things in my job as a brain surgeon but that doesn't make me a brain surgeon. I wash my hands before "operating". I study for my job. I talk to people. Etc, etc, etc."
That's NOT the SAME and you know it. A brain surgeon has to have a degree and has to have had hands on experience BEFORE becoming a doctor. ANYONE can serve people donuts or serve people entrees in a regular type of restaurant. ANYONE can refill drinks and ring up a check. You DON'T have to have a degree for that.
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coorslite
New member
Username: coorslite
Post Number: 55
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Sunday, December 11, 2005 - 07:42 pm: |
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The rest of you I didn't read it either I just copied and pasted her evil spewing think she's going to read it??????
And again Lords of evil doers don't respond we DON'T care! If you can get threw all the crap you have posted without falling on several blunt objects we know you are for sure the antichrist! |
big_momma
New member
Username: big_momma
Post Number: 74
Registered: 10-2005
Rating:
Votes: 1 (Vote!) | | Posted on Sunday, December 11, 2005 - 07:44 pm: |
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Lords you are mentally ill. You complain about servers making you wait a few minutes for silly little things, yet YOU SPEND HOURS TYPING THIS STUPID BS THAT NOBODY CAN READ BECAUSE YOU CAN'T FORMULATE SIMPLE SENTENCES AND DON'T HAVE THE SENSE OF A GNAT.
I swear if I had you in front of me I'd have to smack you. You're that stupid.
Please don't reproduce. Please spare the world from dealing with your stupidity, seriously. You're a needy person that guzzles disgusting amounts of fat via "condiments". You wouldn't know "real" food if it smacked you in the ass. All you care about is a vehicle to smack those disgusting "condiments" down your throat. You are an embarassment to Americans and people in general. Just guzzle that crap and be done with it!
Why must normal people have to read your stupidity? You are so stupid I'm surprised nobody has smacked you around yet. |
coorslite
New member
Username: coorslite
Post Number: 56
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 07:49 pm: |
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and that was only some of her posts! |
coorslite
New member
Username: coorslite
Post Number: 57
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 07:53 pm: |
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You know big_momma that I love you and I will pay your way down there and post bail for both of us! I'm telling you she is the antichrist and just here to bring us down! Cracking open a cl for you! |
big_momma
New member
Username: big_momma
Post Number: 75
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 08:05 pm: |
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Coorslight, anne_boston3@hotmail.com is my email so hit me up. Let Lords try to email me and she'll find out what happens to people I despise.
I'm having my last CL of the evening, rough day. |
coorslite
New member
Username: coorslite
Post Number: 58
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 08:13 pm: |
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Amen momma! |
big_momma
New member
Username: big_momma
Post Number: 76
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 08:58 pm: |
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Lords, I make over $30 an hour at my job by using my brain. I use my brain for 9-14 hours a day and I get paid well for it. I sit on my butt, shoot the poop with the guys and get the job done.
You don't have a functional brain so you were a file clerk and Lord only knows what you do for work now. The servers here make more each week than you probably ever will yet you think you can tell them how their jobs should be done: according to your rules. I think I detect some jealousy here.
Here's a clue Lordsy. Nobody that feels the need to consume tons of ranch dressing, mayonnaise, tartar sauce and/or BBQ sauce (especially in public) has enough class to spend more than a moment's time on. You are the definition of trash that never learned proper eating habits and like it that way. Blame it on your mother or whatever. It still makes you trash. I can just see you with all of these disgusting "condiments" in front of you and dripping from your chin.
The visual is disgusting. Yes, people use ranch dip for crudite; they don't make it a syrup for every item they eat. Normal people eat pizza at it is, without a freaking cheese dip. That's just nasty.
You claim people in Louisana need more condiments because they're used to it? Are you totally insane? I've lived in Houston and nobody there eats the trashy way you do, even in NOLA. You are the very definition of trash. Normal people know better than to eat that way. We wouldn't even want to eat the stuff you like because it's trashy, nasty food.
So convince yourself that you're right, and you deserve 5 star service in these trashy restaurants you frequent. Your meal and "dining experience" is more important than anything in the whole wide world. Somehow your family didn't give what you needed to feel validated in this world so the whole serving world has to pay for it.
That will never make you less than a loser. A server might kiss your butt for the few bucks you might parse out, but you'll still be a loser. Those servers are paying their own way in the world because nobody handed a house to them. They are paying their own way in this world, but somebody knew you weren't capable of earning your own living, so they housed you.
Pig. |
jammie
New member
Username: jammie
Post Number: 898
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 11, 2005 - 09:01 pm: |
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lords,lords,lords, it is a crime my dear if you know the money is stolen. This is not even a moral decision, it is the law.
Yes, I have given money back to people. Got a charge card and a $3.00 cash tip. When I closed out the charge I dont know why I entered the $3.00 as a tip. Next time I saw the person I gave her back her $3.00. She thanked me and said she would have never noticed.
At fast food places where you are in line, they get the entire order at once. They dont go down the line get everybody's drink order then the food order. Let me not forget to say be right back and not give the guest a chance to speak. Thats the classic drop and run. How can we even compare sit down dining to fast food? The concept is totally different.
Okay that's where I got real sleepy and had to stop reading your post.
Wait a minute, I did skim over a sister in law that is a server, what does she think about your restaurant disasters? |
teleburst
New member
Username: teleburst
Post Number: 1205
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 02:03 am: |
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"teleburst
"If you see a co-worker steal money from your employer and you let them buy you a fancy dinner with the money, you are an accomplish to a crime. Same thing."
NO, it's NOT the same thing, at ALL. If someone buys me dinner with the money they stole, SO WHAT, that's on "THEIR" own conscience".
You need to study the law. And maybe go to church, because you're morally null and void.
Also, it should have been accomplice, so that's a bad on me. |
teleburst
New member
Username: teleburst
Post Number: 1206
Registered: 06-2003
Rating:
Votes: 1 (Vote!) | | Posted on Monday, December 12, 2005 - 02:05 am: |
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"NO, because the drinks are first, unless the customers decide to order the drinks as well as the food all at once, then that's different. It's like having a request to go to the next table to greet them. You have to do it that way or the other 2 tables would be waiting 10 minutes to get greeted. So, NO, they shouldn't be allowed to order after the drinks are bought, because the server should RIGHT AWAY as he or she is handing the drinks "I'll be right back." This way the customers won't have a CHANCE to say "We're ready to order now." It IS like a line in that you go to EACH table and get EACH thing ordered, but do it one at a time instead of alltogether. Your method, wouldn't be even remotely close like a line. Mine would be closer to what a line is like. It CAN'T be exactly like a line because as I said before if the waiter would have gotten our drink order, went to get the drinks, and got our food order, the second and third tables would have been waiting 10 minutes or more just to get drinks, where as if the waiter would have went to get our drink orders as well as went to get the drinks but would have went to the second table and not gotten our food order right after we received the drinks".
I've decided that you're bone stupid. You can't even keep your own bizarre theories straight.
Go pound sand. |
teleburst
New member
Username: teleburst
Post Number: 1207
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 02:26 am: |
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I can't resist. It's like a train wreck:
"I HAVE made $40 in an 8 hour shift before, but it was rare. I usually made $25-30-$35 in an 8 hour shift in the mornings and the afternoons less like $20-$25 a shift in tips. Sure, sometimes it was slow enough that I'd have a rarity and only make between $10-15 during the week, but that was RARE. Now, on the weekends, I made about $10-$15, because I had to split tips with 4-6 people. During the week, the 6a.m.-2p.m. shift, I usually have only me and one other person. Fridays, sometimes 3 people, but mostly m-f, only 2 people would work together. If I had to train someone, then, of course, they'd have more people working, so the less tips I made that I had to split. A LOT of times, MANY, on the morning shift 6a.m.-2p.m., I'd make $25-$30, that was pretty common, because at 11a.m. or 12p.m., then only one person would be working the counter because it is the bussiest in the mornings. The morning rush of people that wanted their coffee and donuts on their way to work. In the afternoon, it was a WHOLE LOT SLOWER usually. So, I made approximately, an extra $100 a week along with my hourly wage".
I made $97 TONIGHT. On a fairly slow Sunday night. Last night I made $145. On Thursday night, I made $120. On Monday night, I made $110. All over and above my hourly wage (for about 34 hours this week). And I'm not all that unusual (in fact, it sounds pretty modest in relation to what SOME servers make, especially when you consider that I actually earned 45% more tips that ended up going to tipout instead of in my pocket). So you can shut up about you making anywhere NEAR what "most servers make". We generally make more in one week what you made in a month in tips. And you made a WHOLE $4 more an hour? A whole $160 more in hourly wages a week? That's about a day and a half worth of tips on average, and far less than I've made on my best days. I know servers who have made what you made in a month in a single night, although I've never done it. The most I've made in a single night is $320.
So, enjoy your little $7 an hour job doing whatever it is you're doing now. You couldn't even get your foot in the door as a server and that's pretty pathetic. A server who's in their first non-training week will make $3 an hour more than you're making. And that's a fact. Me, I averaged $18 an hour this week and worked 7 hours (and one day) less than you did. Of course, I didn't count the 3 hours I spent Monday morning doing a delivery that I got paid $80 for. So if you count THAT, it's probably more like $20 an hour. I don't mind working 4 days a week and making over $500 in tips. Not at all, even though I obviously work a lot harder than you do.
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teleburst
New member
Username: teleburst
Post Number: 1208
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 02:47 am: |
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More wreckage:
"Did you ever walk with $165 in a day with your hourly wage?"
NO, but I think that, that could be a much busier restaurant or maybe you had more tables than my sister-in-law perhaps. I saw my sister-in-laws paid check at Chevy's Fresh Mex BEFORE Katrina and it said for 57.47 hours(didn't see if that was in a week or spread out into 2 weeks), she made $2.13/hr and ONLY $169 in tips. That sucks".
No, that means SHE sucks. Or didn't claim all of her tips. If she was a bad enough server to work 30 hours a week in a restaurant and only make $80 a week in tips, I'm surprised she lasted more than a couple of months. Frankly, I've NEVER heard of a server that only made $20 a shift on average.
" Meaning, she made around $5.00/hr approximately. Not every place has $165 a shift in tips being made.
Just about every restaurant will offer an occasional shift like that, *if* you have decent skills. Many restaurants have that sort of opportunity a couple of nights a week. But I've been talking about GENERAL averages anyway. The average server starts at about $10 an hour for lunch shifts, no matter WHERE you work. Those who only make $30 in tips are the ones who get cut early and therefore only have to work 3 or 4 hours. When you add the $2 an hour, you're over $10 an hour.
"Sure, when Cinco de mayo, she made like over $200 in tips, but had a longer shift. It all depends on HOW MANY customers you have".
Actually it depends on how much those guests spend. I used to make $100 -200 a shift waiting on 15 - 25 people when I worked fine dining (and usually worked less than 7 hours doing it. Now I certainly depend on volume (hell, I'll wait on that many people the first hour that I'm on shift), but it's all relative. I know that it's all higher math to you and all, but please try to follow along.
"So, NOT EVERY place has servers making that much money, especially, if it's during the week or at lunch time. Most people drink alcohol in general at dinner more than lunch usually, so the checks are higher for that type of thing for dinner time usually, but not always, depending on what time it is, like if it's "Happy Hour." Also, coupons also have a LOT to do with lower tip percentages because MOST people tip AFTER the discount".
NO. Actually MOST people tip BEFORE the discount, at least from my experience. It's probably 70 -80% at minimum. Fortunately, at my current restaurant, I don't have to even DEAL with coupons. But I'll bet that if you ask any server, they'll tell you the same thing, that it's just like regular tipping, MOST people at least tip 15% and do the right thing. It's the minority that sucks.
"I've done some of the same things in my job as a brain surgeon but that doesn't make me a brain surgeon. I wash my hands before "operating". I study for my job. I talk to people. Etc, etc, etc."
That's NOT the SAME and you know it. A brain surgeon has to have a degree and has to have had hands on experience BEFORE becoming a doctor. ANYONE can serve people donuts or serve people entrees in a regular type of restaurant. ANYONE can refill drinks and ring up a check. You DON'T have to have a degree for that".
OMG, you ARE an "indiot". Please don't reproduce. |
teleburst
New member
Username: teleburst
Post Number: 1209
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 02:50 am: |
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bigmomma wrote:
"Please don't reproduce".
I SWEAR I didn't read this before I posted the above post.
I'm HOWLING right now!!!! |
tricky
New member
Username: tricky
Post Number: 123
Registered: 05-2005
Rating:
Votes: 1 (Vote!) | | Posted on Monday, December 12, 2005 - 06:56 am: |
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I think Lords is under the mistaken impression that the very second a check goes into the kitchen, a happy little cook races over to it, eagerly anticipating what he might get to cook next.
In reality, unless it's dead slow, the cooks fire two or three orders at a time because otherwise they wouldn't be able to organize the food, and things would come out over and undercooked.
So, it doesn't much matter, most of the time, whether the server puts on her running shoes and knocks people over in her race to get lords precious food order in the computer immediately or if the server spends a few minutes caring for the other, equally as important, guests. |
teleburst
New member
Username: teleburst
Post Number: 1210
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 01:24 pm: |
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"I think Lords is under the mistaken impression that the very second a check goes into the kitchen, a happy little cook races over to it, eagerly anticipating what he might get to cook next.
In reality, unless it's dead slow, the cooks fire two or three orders at a time because otherwise they wouldn't be able to organize the food, and things would come out over and undercooked".
Yes, and in the casual restaurants that she is likely to visit, it's even more so.
IN our restaurant, once we go on the wait, we usually have 15 to 20 tickets in at one time and it stays that way for a LOOOOOONG time, although there *is* a little ebb and flo to the process. Usually, our cooks are working on as many as 5 - 10 orders at a time, simply because different things take different amounts of time to cook (as you alluded to). If the cooks cooked one order at a time, lords wouldn't get her food for close to an hour.
She knows NOTHING about the true operations of a modern restaurant. She had the chance to get such a job, but she shot herself in the foot by the way she presented herself in her job interview and the way she answered the questions posed to her. How do I know this? Because restaurants of the type that she presumably applied to hire people with NO experience all of the time. A job at a donut shop counter wouldn't disqualify anyone. It was probably a good result for both parties though, because I think that her head would have expolded if she were exposed to the way a modern casual restaurant must be operated, and she wouldn't have lasted long enough to compensate the restaurant for the training time that she monopolized.
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teleburst
New member
Username: teleburst
Post Number: 1211
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 01:37 pm: |
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Oh yeah, I wasn't even counting the 5 - 15 tickets in on the panty line (appetizers, salads and desserts). and considering how many people order appetizers and salads as entrees, which means that they have to be timed to go out with the hot line stuff, it's amazing that guests can get their food in a timely fashion. My hat goes off to the kitchen people, including the dishwashers and prep people, without whom we'd never be able to serve the guest. |
thegirl
New member
Username: thegirl
Post Number: 135
Registered: 04-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 01:54 pm: |
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Teleburst:
Oh yeah, I wasn't even counting the 5 - 15 tickets in on the panty line
Thanks for the laugh!!!!
Lords...shut up thief.
"Life's gonna suck when you grow up"
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teleburst
New member
Username: teleburst
Post Number: 1212
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 02:19 pm: |
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Ooops!
I guess I'm on a run... |
coorslite
New member
Username: coorslite
Post Number: 59
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 07:56 pm: |
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And she is worried about condiments?????
NEW ORLEANS - While hundreds drowned in Hurricane Katrina's filthy floodwaters, at least 21 people died more mysteriously. From unexplained gunshot wounds to stabbings and fatal blows to the head, these unidentified victims are now the main characters in a real-life version of "CSI."
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With evidence that's washed away, witnesses who fled the state and an overworked police department, at least one official says the mysteries may never be solved.
"We don't know if they are suicide or murder or accident," says New Orleans coroner Dr. Frank Minyard. "We may never know."
Coroners examining the 1,090 bodies recovered in and around New Orleans occasionally find something suspicious — a bullet lodged in a bone, a wound that could match a knife blade.
When that happens, they set the bodies aside for a closer look, and notify the police and district attorney, said Dr. Louis Cataldie, the state medical examiner.
New Orleans police spokesman Capt. Juan Quinton said his department investigates when the coroner declares a homicide, but he's unaware of "any great volume" of deaths unrelated to the storm. He refused to discuss details of any ongoing homicide cases because the coroner has yet to release names.
Orleans Parish District Attorney Eddie Jordan and his staff are investigating four homicides that occurred in the aftermath of the hurricane: one at the Superdome, one at the city's convention center and two "on the street," said spokeswoman Leatrice Dupre.
Included in the morgue's mysterious 21 — but not among the four on the DA's homicide list — are the police-shooting deaths of two people in September. Cops say the men were among gunmen who opened fire on contractors traveling across the Danzinger Bridge on their way to make repairs. The family of one of the dead disputes the men were shooting at anyone, and Jordan's office is investigating. The family's lawyer has advised them not to speak to reporters.
"Those shootings may very well be determined to be justifiable; they may not be," Dupre said.
The 21 mystery cases are in limbo until Minyard and his small staff can re-examine the bodies for clues. Their priority now is identifying the remains of hundreds of drowning victims in the state's temporary morgue so they can be returned to families.
When the investigation does begin, Minyard's team will face challenges: Flooding not only washed away evidence from crime scenes but also forced both perpetrators and potential witnesses to flee.
And New Orleans' government is still wrecked in many ways. The police department is in the midst of a leadership shake-up, the courts are barely functional and the coroner's staff has been cut by three-fourths because Katrina broke the city budget.
Still, Cataldie predicts no one will get away with murder because there's one piece of evidence the storm didn't wash away: the corpse. "Don't forget that the body is a crime scene. Always," he said.
At the top of the to-do list is retrieving bullets for ballistics tests to see if the gun has been used in other crimes.
Skeletons also yield evidence.
"You can take a rib and cook it down," he said. "You can deflesh it, and we do that in a Crock-Pot, and find a nick that would indicate a stab wound. There are all kinds of things you can find — scratches and nicks that don't belong there."
However, Cataldie stressed, what may look like stab wounds may very well be the marks of animals preying on the dead.
"There's definitely carnavoric activity on many of the bones we're seeing," he said.
And not all human-inflicted wounds lead to murder. Cataldie said he examined the body of a man who died during the storm who police believe had been slain.
"It was quite obvious the gunshot wound to the head was an old gunshot wound because there actually had been surgery. So the person was not a homicide, he was a drowning victim," he said.
In late October, prominent forensic pathologist Dr. Cyril Wecht, the coroner in Pittsburgh, helped Minyard with 30 Katrina-related autopsies, including one shooting victim.
"I cannot tell you whether it was homicide or suicide," Wecht said. "I really don't know."
The condition of the bodies made immediate determination of the cause of death difficult, he said. Often, bodies were so badly decomposed there was no blood, no obvious organs and in many cases, injuries that were sustained after death, possibly by encounters with debris.
Coroners tried to rule out foul play by looking for — and not finding — obvious signs: bullets, stab wounds, skull fractures, bodies found someplace other than in water. And every victim had pieces of their leg bones removed for DNA testing to help with identification.
In suspected cases of mercy killings in hospitals or nursing homes, tissue was sent to a Philadelphia lab to test for morphine and other drugs.
But Wecht, who said he's never seen so many bodies from so many places in such bad condition, said medical examiners can only determine so much.
"I think in many incidents, it's going to be impossible," he said. To him, the best service coroners can offer in this situation is identification.
Still, Darlene Cusanza, executive director of the New Orleans Crime Stoppers organization, said her group is counting on the coroners and law enforcement to do everything they can to solve the mysterious deaths.
"There will be justice. It just may take a while," she said. "Nothing is being forgotten."
Cataldie is also confident the murders will someday be solved, not only with clues left behind by the dead, but with help from the living.
"Most homicides, despite what you see on 'CSI,' are not solved by forensics," he said. "Most homicides are solved by people talking. People talk."
|
coorslite
New member
Username: coorslite
Post Number: 60
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 08:29 pm: |
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I think that these bodies are lords victims... they were former servers that did not follow her rules... ignored the fact she was first and didn't bring her any ranch when she was born and they also for got the bbq on her 2nd birthday and never thought of her time when she was 8 and they overcharged her and brought her back to much change and whatever else she is going to whine about forever because she was a wannabe human (yeah right)
PS My apologies because I am in no way making fun of the dead! Just wondering why she is so obsessed with what happened in 1989 or whatever when so many people died this year... Why does her happiness for tartar sauce matter? Enjoy the fact you are still alive and get over yourself. (again please don't bother to repond lords we don't care) Tartar sauce... MAYO AND RELISH. Living vs dead? hmmm... guess in her case it really doesn't matter because she is so miserable being alive that death for her may be a blessing! |
jammie
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Username: jammie
Post Number: 899
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 10:45 pm: |
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coorslite, who cares about any of that human suffering, dead bodies strewn about. Families torn apart, life long businesses destroyed. Destruction and agony? lords was there first.
I honestly gave her more credit, I really really thought this would make her lets just say more humble. Put life into a better perspective. I am sorely disappointed, and quite frankly can not believe that after all the people of New Orleans have endured, that restaurant service is still such an obsession of hers. We should all pray for her soul. |
jammie
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Username: jammie
Post Number: 900
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 12, 2005 - 10:53 pm: |
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Teleburst may I ? Friday starts our work week:
Friday $275.00 10 hours
Saturday $180.00 7 1/2 hours
Sunday off thankfully
Monday $195.00 9 hours
I still have Tuesday, and Thursday to earn and these figures are after tip out. Let me not forget to mention I make $6.00 an hour.
Not bad for a stupid, lazy and uncaring low life bartender. Those are my good points too. |
teleburst
New member
Username: teleburst
Post Number: 1213
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 02:53 am: |
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"Teleburst may I ? Friday starts our work week:
Friday $275.00 10 hours
Saturday $180.00 7 1/2 hours
Sunday off thankfully
Monday $195.00 9 hours
I still have Tuesday, and Thursday to earn and these figures are after tip out. Let me not forget to mention I make $6.00 an hour.
Not bad for a stupid, lazy and uncaring low life bartender. Those are my good points too".
That's very cool!
As I said, my figures are fairly modest, compared to some. And our night bartenders make those type of numbers, for sure, even thought there are three of them.
Right now, we are down a little bit, because two new high-profile-high-volume restaurants opened within a mile of us in the past month, and yet, we still do $12-$15k on a fairly slow day. Between you and me, I'm glad for the break. I was really getting pounded almost every minute I was there. Now I have a tiny bit of breathing room at the beginning and the end of a shift.
And tonight was about the worst night I've had in months - I only sold $550 and walked with only $69. But I wasn't complaining (this was my "Friday".) I wasn't very aggressive about defending my turf and I basically just cruised through the shift (I let one of my tables get taken for a party and I didn't ask for another in return for example). Amazingly, I was a closer and I got out before 11:30.
Personally, I'm not cut out to be a bartender. I could make a fortune in this town if I were. Of course, right now, I've got a slight itch to get back toward fine dining, because the older I get, the harder the 4 miles of dining room that I traverse each night really wears on the old bones... |
jammie
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Username: jammie
Post Number: 902
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 08:48 am: |
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Believe it or not I do have a few "regulars" at the airport. They seem to be loaded with cash too, I guess if you fly regularly you gotta have some coin. I think they like the recognition too, big hearty greeting, just get their drink don't even have to ask what it is. Most of them I do genuinely like, but you know you are getting a huge tip too. I had a lady yesterday ( a Dr. ) we chit chatted about some personal stuff (hers) she left me an over 100% tip. Nice. First tip of the day was another over 100% tip. Then I had the big phony wanna be palm beach er who wanted a strong margarita with the good stuff. $11.24 tab she left $11.00 shorted me .24 cents. grrr.. I didn't even bother to chase her down for .24 cents crusty bitch.
Now this brings me to another point, one of our posters here I wont mention any names but her initials are lords of acid. Seem to think its not part of the job to chit chat. I beg to differ, that's what earned me the over the top tips. I can talk and build drinks at the same time, I don't ignore my other guests. Alot of these people have waited on her before, so that could be why she doesn't take priority. I'm schmoozing a person who is going to leave me 20 bucks, so I should please the dollar tipper? Sure !! Oh I can hear it now how uncaring I am. Well I do care about my guests and I care how much money I make too. Notice how the big tippers always get taken care of nicely? The people who are nice and not such great tippers also get taken care of well too? Not just by me but most all servers.
Teleburst, I can relate to the break thing, over the summer we slow down a bit. I really enjoyed the rest too. I don't need to make a grand a week to live, I can actually live on half of that. Its nice not to get hammered for the entire shift, still have a bit of energy when punching out. I did say a bit, I am over 40.We have not even hit the busy season yet, I am never leaving this job. |
crabbycabbie
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Username: crabbycabbie
Post Number: 51
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 04:44 pm: |
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You guys talking about how much you make reminds me that during the first couple of months driving a cab you usually make barely enough to survive
You don't know where anything is or how to get there(this alone will reduce your tip to zero if you have to ask the fare for directions 90% of the time)...also not knowing where anything is means it takes you forever to find the person you are to pick up in the first place so you have less fares per shift
One of the reasons some people are taking a cab in the first place is that they live in some out of the way location(nowhere near a bus stop) and so if their car is out of service they suddenly need a taxi and you have to find them(there is in my town an alley that is 1/2 of a block long that has it's own name and there is ONE house in that alley...try finding that place at 3:30am in the dark when it's not on your map...sheeesh
Then as some of my stories have suggested...many of the people you ferry around are weirdos of the first degree and it takes some time to get used to dealing with them...not to mention the drunks(handle a drunk correctly and you can make fantastic tips but if you deal with them wrong you are lucky to get a couple of coins)
Most people who take cabs do so regularly and are used to dealing with YOU just as much as you learn to deal with them but there are also those who's car has broken down or towed and this is their first time in a cab and have no idea they should tip or how much(there are ways of letting them know about tipping without seeming like a greedy jerk but you don't know any of them until you've worked for a while)
Sorry this reminds me of a story of a guy who's car got towed
On the way to the tow yard he's telling me of his devious plan to get some expensive items out of his trunk and then leaving his crap car there for them to keep since the car was a junker...after all naturally the tow guy has never run across such a clever man as my fare before
We get there and he tells the guy he wants to get something from his trunk and the guy is all smiles and says sure buddy just let me go get the keys(I have to admit right then I'm kind of shocked...this is NOT going like I thought it would)
The tow guy comes out of his office with a shotgun and cocks it and now there are no smiles and his face is red as he screams at my fare to get off his property unless he is planning on paying for the tow(ah this is more like what I figured would happen)
My genius fare quickly scuttles behind me and begins to "bravely" swear back at the guy...as for me I begin to ease on over to the side but it doesn't help because my fare is perfectly happy hiding behind me and he does a MC Hammer shuffle so he doesn't get overly exposed
I finally tell my fare than either WE are leaving now or I'm tossing him to the tow guy and I'M leaving...his choice...he wisely chooses that we both leave but since to his tiny brain I didn't back him up sufficiently I got no tip
Back to the point of my post
I don't know the turn over you get in the restaurant biz but for a taxi driver over 70% do not last a week...90% don't last a month and you are extremely lucky if the person hired is still there after a year(maybe 2% make it that long)
There was one subset of people who the owner hated with a white hot fury...I told you we had to turn in our lease money at the end of our shift but on weekends we kept the money until Monday and then turned in all weekend's cash...some guys would start on Friday...work the weekend and then on Monday they disappeared with every dime they made...since she was always hiring you learned to stay away from her on Mondays in case she had one of those new guys that week(to add insult to injury those guys wouldn't gas up at the end of their last shift either and she had to pay for that gas too)
One of the funniest parts of the job was listening to the dispatcher try to lead the new cabbie to where he was to pick up(the new guy totally lost) and sometimes it would go on and on and on...the dispatcher would get frustrated(it didn't help any that us more veteran drivers would pop in to offer some less than helpful advice now and then...just to torture the dispatcher)
Anyway once you made it past the learning the area you covered and learning how to handle your fares...you normally would make at least $100 a shift and could make up to $700 on a really good day
What I really liked about it was if it was a slow day that just meant you sat in the cab and read or listened to the radio or slept...you only were paid if you were working but when you weren't working you REALLY weren't working |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 513
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 07:55 pm: |
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jammie
"I didn't even bother to chase her down for .24 cents crusty bitch."
Since you didn't try to go get the money from the lady, did you put $0.24 of your own money in the register?
I had, one time, a man didn't pay for his muffin and milk because he went to the pay phone that was by the restrooms and just walked out the door after his phone call. I actually rung it up and walked outside to get the money and it was worth it, because he gave me a tip from it by saying "Keep the change." My point is, WHY did you NOT think of the company's money? I sure DID. Another time at drive-thru they had someone that shorted me a few cents because they paid with some change, so I didn't realize it before they drove a little off, but as they were still in the parking lot, I got the amount that as owed. I didn't let people STEAL from the company.
Same thing with a lady that ordered a pork-chop-on a bun. It was a certain price like $2.50 or so and she asked "Can it be less?" I told her NO, it is ...., I can't remember the price. Anyway, this bitch had a quarter in her HAND. That REALLY pissed me off to see she had the money but trying to STEAL from the restaurant.
Another time, which I posted about already, a man at drive-thru ordered a dozen glaze and a large coffee, which is $5.58. He asked me if it could be $5.57 so he wouldn't have to break his precious $20 bill. I told him, which was VERY TRUE, that they took money out of our checks if it was short $3 or over. So if it's short $4.01, I had to pay just that, NOT just $4.00. That was MY PAY, so, NO, he just couldn't steal from me or the company so he didn't have to break his 20 dollar bill. Anyway, I made him break it before I handed him the items. I HATE people like that, that act like you are suppose to get it for even one cent less than anyone else, when everyone should be paying the SAME AMOUNT. It's not even like he didn't have it, even though I wouldn't have given him the items anyway, but still, he had it, but was SO SELFISH to just think of NOT having "CHANGE". What a JERK!
Another time, this was about 4 months into the donut shop job. This lady didn't want to break her precious quarter. I told her, NO, the price is such-n-such. I don't remember the price. Anyway, she broke her quarter and bitched about me about "Everyone else does" and mean stuff like I am suppose to short the register for her. WHO in the hell she thought she was trying to get it cheaper than EVERYONE ELSE in the world that came there? I treated everyone as EQUALS. She was a REAL BITCH. She probably wanted that quarter for the phone or something like that. I didn't make the prices up.
My point is, I didn't let people just not pay unless the manager said to comp something. Whether it's one cent or $0.24, it's still money. She didn't even give you a tip, that's awful if you gave her good service. |
coorslite
New member
Username: coorslite
Post Number: 61
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 08:33 pm: |
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Okay so here I am again after a crappy day at work. Doesn't happen often but all in all it was crappy. A few great customers that were really fun but other than that well not a very profitable day. Tomorrow is another day. While I am trying to enjoy my coors lights... I scan a few of the you know who posts... and read a few of the intelligent posts.... okay there's a 2 top and a 6 top. You get both orders... you put in the pos..goes to the kitchen. Kitchen sees the 2 top rang up first but most servers who have any respect for the hard working kitchen will tell them, "I'm about to ring in a 2 and a 6" The 2 will come up first and they will fire that first... or maybe wait until the 6 comes in... either way it doesn't matter because once the kitchen sees 86 this add that extra tartar 86 everything on the entree... sub something completely irrelevant... they are going to be saying LOUDLY so hoping that table is sitting near the kitchen... This ain't freaking Burger King!!!!! And like any respectable kitchen will do they will put the 6 top down first and then if they don't have any other tickets besides the 2 top go smoke while it's cooking! It really is a conspiracy... The waitresses and waiters try to mess up the customers order and mess up the kitchen too because we love our void checks and are so uncaring that we don't care what our customers want and then when we ring in the order the kitchen knows that we don't care about them either because we know they are lazy too... think about it they work for crap wages and get paid the same regardless in a 100 degree kitchen with a thousand special requests from one servers table. Yeah that's motivation to get that order right out! And the poor underpaid expo looks at all the sides that he has to make for one meal... he cracks up and joins the cooks out back, this time they all smoke a blunt and come back in to completely mess up this order just to make this table miserable. While the 6 top comes out perfectly... the now stoned expo hands anyone handy the food for the table that should've gone to subway or burger king to create their own... and doesn't give a crap what the server put in the pos. The server who is just to lazy to care about money or customers and just wants to find out who has the next blunt to smoke.... brings the same refill to the table from the donut shop... and then doesn't care how long you wait for the check because they found out who had the next blunt and are out back smoking with the cooks, expo, and other servers laughing about the crap the 2 top ordered. Where the server breaks down into tears apologizing to the kitchen (tears of laughter) And the expo threw his tears of laughter says... I don't know how they can eat tartar sauce... I took one of the fries and dipped in the 3rd extra they ordered it was nasty so I put the fry back on the plate.. hope they enjoyed it!
I am so glad I can cook, even if sometimes it is only oodles of noodles. But when I do go out to eat I know how to read and order what I want to eat. Restaurants make menus for a reason!!
Sorry... just had to vent a little... like I said it was a crappy day at work... anyday I don't make a million... well you all know! |
coorslite
New member
Username: coorslite
Post Number: 62
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 09:13 pm: |
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Why did you take the money out of your pocket? Yet you wait on tables that waste your time and yet you still have to tip out on them... why don't you chase them down too? What a waste! If the 'nut shop was short in the register it came out of the check... yet if a table stiffs you for lack of wtfe you still have to pay the restaurant out of your tips so why don't you chase them down too? Don't answer I know... YOU'RE TOO LAZY!!!!!!!! Jammie, again you rule! |
coorslite
New member
Username: coorslite
Post Number: 63
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 09:26 pm: |
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This is a poem written by my friend, he died for the cause of ranch, bbq, and tartar sauce!
No he died because he wanted to help people and loved life and people!
Dedication:
You have been my best friend,
The person who walked into my life
and not only encouraged me,
but also stood by my side
when everyone else walked out.
A person who despite my past believed in me,
when everyone else gave up on me
and counted me out.
Baby, I can't thank you enough
for giving me a chance.
I wish I could say "I love you,"
But those words are too weak
to define my love and gratitude
and what you really mean to me.
Baby, you are the truth!
The total package:
physically, mentally and spiritually
and I admire your strength...But
It takes a special person
to endure what you have endured every day.
I always told,
"He who laughs last, laughs best."
Baby, we are giggling.
Read this whenever you're Stressing
I know it will make you smile!
Shaun Washington
March 2, 1980- October 8, 2005 |
teleburst
New member
Username: teleburst
Post Number: 1214
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 09:35 pm: |
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lords blathered:
"jammie
"I didn't even bother to chase her down for .24 cents crusty bitch."
Since you didn't try to go get the money from the lady, did you put $0.24 of your own money in the register?
I had, one time, a man didn't pay for his muffin and milk because he went to the pay phone that was by the restrooms and just walked out the door after his phone call. I actually rung it up and walked outside to get the money and it was worth it, because he gave me a tip from it by saying "Keep the change." My point is, WHY did you NOT think of the company's money"?
ummmm, you might want to let her answer your first question before you jump to conclusions.
However, where I work, and most restaurants that I know about, when I turn in my money, they don't even ask for the change on what I owe if it's less than .50. If I owe $149.35, they just ask me for $149. Of course, there are times where I just say "Keep the change" and give them an extra buck (I'd give them $150 in that case). It all evens out.
I'll bet that even YOU had a little leeway with your drawer, whether or not you chose to avail yourself of it. Most businesses allow a buck or two variance - when I worked retail, I think we had $2 to account for incorrect change giving in a rush (they understood that occasionally a small change mistake would be made when you're ringing up $3,000 worth of sales in a two hour register shift). In the case of a bar, there are a lot more factors involved, such as paid outs, tips, comps, and the like, but chances are, the manager simply said, "don't worry about your drawer being .24 short, considering the circumstances. I wouldn't want you chasing someone through the terminal and leaving your other guests and your post for .24". And, if her management doesn't allow for petty cash variances, then yes, she DID put in .24 of her own money, since the drawer has to balance. I'm sure she wouldn't have cared, but I'm pretty sure that the management just let it slide (it happens almost every day in a busy bar - the register rarely comes out to the penny. In fact, the last bar I worked for didn't even use or wouldn't take pennies. therefore, the drawer was almost always short a buck or two, and that's the way the owners wanted it, because they didn't want to have to mess with pennies at all).
"Another time, which I posted about already, a man at drive-thru ordered a dozen glaze and a large coffee, which is $5.58. He asked me if it could be $5.57 so he wouldn't have to break his precious $20 bill. I told him, which was VERY TRUE, that they took money out of our checks if it was short $3 or over. So if it's short $4.01, I had to pay just that, NOT just $4.00. That was MY PAY, so, NO, he just couldn't steal from me or the company so he didn't have to break his 20 dollar bill".
AHHHHH, so they DID give you a $3 leeway. How about that...I wonder how many times you were exact down to the penny and how many times you were actually short because of some brain fart in making change and did you put in the difference out of your own pocket when you were short .15, or did you just let it slide...didn't you care about your businesses money? (see, I can take a page from the lords playbook).
Finally, I can't believe that you guys didn't have a penny tray like in most small retail places. I'll bet they didn't trust you not to steal the pennies that the customers put there for the convenience of other customers (I always unload my pennies that way when given pennies back in change and I always take pennies when needed). You obviously didn't care about the customer who had to break a $10 because you wouldn't credit him a penny (or provide a penny tray). How petty can one person be? |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 514
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 10:19 pm: |
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teleburst
"Finally, I can't believe that you guys didn't have a penny tray like in most small retail places."
That's for places like GAS STATIONS. We had tip jars. During Dec. 2000 and during part of 2001, I ONLY worked during the holidays because I went to college. Anyway, they had a donation jar and a donation cardboard that had cut outs for quarters for kids with cancer. Anyway, those are the ONLY other things that had, NO "Give a penny, Take a penny." I have never taken the penny nor given it at gas stations. I rarely go in them if I am just getting gas because I pay at the pump with my credit card.
"How about that...I wonder how many times you were exact down to the penny and how many times you were actually short because of some brain fart in making change and did you put in the difference out of your own pocket when you were short."
This is different, for one thing, unless it was the afternoon or night shift where a person was working by themself, we had another person or people in the register too that could have made mistakes. We had our shortage split if we worked with others.
"Didn't you care about your businesses money?"
There's a difference, the company wanted it that way. Just like "Half-Price" food for the workers. So, the business DIDN'T CARE about their OWN MONEY, SO WHY should I care then? I just cared if the people paid the correct amount not only because it was taken out of our checks if it was short over $3(which it may have only been $2, I can't remember), also the principle of charging each customer the SAME AMOUNT for the SAME ITEMS. It's like "What's right and wrong" type of view I have. What's fair to Joe Smoe should be the same as Jane Doe. The restaurant made a leeway, so if the $2 or $3 we were short, then that was the company's loss. They could have made us pay each penny short if they wanted to. I think that would have been TOO MUCH WORK for the person that does the checks to worry about every penny that it is short. Sometimes the over or underages were found the next shift or the shift before hand. I NEVER intentionally made it short. I sometimes just made mistakes, so did my other co-workers.
BTW, when the register was over, we DIDN'T get the money, it belonged to the company. They didn't ADD it to our checks because it was over, they kept the money. They may figure it could be someone that forgot to ring something up, but put the money in the register anyway. It could have been someone who gave the wrong change back and didn't realize the money was tip. It could have been not realized by both the customer and the person ringing the items up. |
tricky
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Username: tricky
Post Number: 124
Registered: 05-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 10:25 pm: |
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It could have been someone who gave the wrong change back
You mean someone, like you someone, might have made a mistake? But that's STEALING. If you didn't give someone his change back, to the penny, then it's STEALING. |
big_momma
New member
Username: big_momma
Post Number: 77
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 10:25 pm: |
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Lords I hereby dub thee Lord of Ass. You're so stupid somebody should smack your parents. |
big_momma
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Username: big_momma
Post Number: 78
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 13, 2005 - 10:37 pm: |
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"I sometimes just made mistakes, so did my other co-workers."
This refutes a lot of your stupid griping on this board. People make mistakes, but you don't allow for that when it's your stupid penny. Servers don't work behind a counter taking people in line, they MULTI-TASK. Yet you don't allow them a luxury of a mistake.
The more you talk, the more you paint yourself into a corner. You don't need to be perfect, but the people that serve you do. Is that how it goes?
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teleburst
New member
Username: teleburst
Post Number: 1215
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 14, 2005 - 12:09 am: |
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""Didn't you care about your businesses money?"
There's a difference, the company wanted it that way"
What makes you think that jammie's job is any different? As you've just admitted, most places using a register allow minor variances and don't expect their people to "put in .24 in the register" when there's a little variation, especially when someone runs out with that .24. In fact, if jammie were the only one working, it would have been bad to leave her post where someone could have reached across the bar and grabbed a bottle. In fact, one could argue that by chasing someone into the parking lot, you abandoned your responsibility for the security of the merchandise that you were being counted on to protect.
" I NEVER intentionally made it short. I sometimes just made mistakes, so did my other co-workers".
And yet you demand that jammie make up the difference. That's bad form. And, as someone else pointed out, you claim that servers are stealing when they are just "making mistakes". You seem to think that they are stealing but you're blameless.
BTW, I was in a donut shop just the other day, and THEY had a penny tray. So you're wrong about that as well.
""How about that...I wonder how many times you were exact down to the penny and how many times you were actually short because of some brain fart in making change and did you put in the difference out of your own pocket when you were short."
This is different, for one thing, unless it was the afternoon or night shift where a person was working by themself, we had another person or people in the register too that could have made mistakes. We had our shortage split if we worked with others".
Unless it was less than $3. I'll bet you didn't "care about the business" then, did you? I'll bet you didn't volunteer to pony up the difference Oh wait, you admit that yourself.
"BTW, when the register was over, we DIDN'T get the money, it belonged to the company".
Of course not. Why would a company possibly encourage a worker to intentionally steal from their customers? And when I say intentionally, I'm not talking about the sort of things that YOU claim is stealing when a server doesn't "compare prices to the menu". I'm talking about knowing that they'd get any overages and so might deliberately give back the wrong change because they'd know they'd get to keep it. |
jammie
New member
Username: jammie
Post Number: 904
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 14, 2005 - 05:59 pm: |
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Well, well, well Look what I started and was away from my keyboard for almost 24 hours.
I put in a whole quarter, that's right 1 penny over. My hard earned penny. We are allowed to be over/short for $5.00 dollars. Then we get written up, enough write ups and you can get fired.
Let me tell you what else I did since I am such a low life cad. Yesterday, I had a guy walk up to the bar he was in obvious distress. First thing he told me was that he is diabetic, I immediately poured him a huge glass of o.j. and told him to sit down ( he didnt look good) before he went on to tell his tale of woe. He then explained he had his charge card in his check in bag, (meaning he had no means to purchase anything) I put on the bar some crackers I bought at the health food store and told him to help himself. He asked if I had a piece of fruit or anything. His plane was boarding, I gave him a salad already made ready to purchase. Poured him another glass of O.J. packed up his salad, dressing and utensils. He thanked me profusely and repeatedly. I told him it wasn't necessary but next time he sees someone in need he may want to lend a hand. He said he always does, so I told him then this is your reward. I told my manager what I did technically it is steeling. The manager said I did the right thing. I would have purchased it for him if the manager was upset, or questioned my integrity. The guests who witnessed this act all tipped me tens and fives on smaller purchases. I think sometimes we have to throw the rules out the window. If the guy was a con which I doubt, he will get his. If I get fired over this then I know god will have something better for me. |
coorslite
New member
Username: coorslite
Post Number: 64
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 14, 2005 - 08:22 pm: |
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Jammie in our line of work it is alot about Karma isn't it?
Okay just a poll...
1. How many of you actually believe that she went to college?
2. And what do you think the name of the college was?
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 515
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 14, 2005 - 09:15 pm: |
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teleburst
"BTW, I was in a donut shop just the other day, and THEY had a penny tray. So you're wrong about that as well."
They DON'T have that at donut shops here.
"You seem to think that they are stealing but you're blameless."
I did "STEAL" in a way when I shorted the register by mistake. Sure, it wasn't intentional, but I should have been paying attention MORE to HOW MUCH I was giving in change back. I'm NOT blameless, I am to BLAME if I was the ONLY PERSON working, but the register was short. A LOT of times I was rushing too much, so it was MY FAULT for rushing. |
jammie
New member
Username: jammie
Post Number: 907
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 14, 2005 - 10:03 pm: |
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yeah, lords it happens. I know one time I got written up for a $17.00 shortage, I checked my sales for that day. I was like 2,230.00 in sales. At that time we were allowed to cash our tips in the drawer, and we had to because we ran out of ones and couldn't find a manager. If we did find a manager we couldn't get ones alot of times because they ran out and didnt get another bank , blah, blah blah. I mean when you are turning those kinds of sales its hard not to make a mistake. The possibilities are endless as to what I could have done. My one manager wanted to know what happend, I told her I didnt know, my big manager happened to be sitting there and I dared both of them to do what I do and not make a mistake. I promised to be more careful, which I needed to be. By the end of my spanking I had them both in agreement that it is highly possible with those kind of sales to get confused and make a mistake. |
teleburst
New member
Username: teleburst
Post Number: 1216
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 15, 2005 - 09:39 am: |
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"teleburst
"BTW, I was in a donut shop just the other day, and THEY had a penny tray. So you're wrong about that as well."
They DON'T have that at donut shops here".
I don't believe you. Simple as that. I see penny trays at donut shops, coffee shops, drug stores, small grocery stores...pretty much anyplace where lots of small cash transactions take place. I've even seen pennies sitting on the counter, left by previous customers in lieu of a tray. I don't think that NO is any different. BTW, I'm not saying that all such businesses have them; I wouldn't be so stupid as to make such a sweeping generalization. Ooops, did I just call you stupid???
"You seem to think that they are stealing but you're blameless."
I did "STEAL" in a way when I shorted the register by mistake".
No you didn't.
"Sure, it wasn't intentional, but I should have been paying attention MORE to HOW MUCH I was giving in change back".
That much is true. However, it happens to even the most conscientious cashier.
"I'm NOT blameless, I am to BLAME if I was the ONLY PERSON working, but the register was short. A LOT of times I was rushing too much, so it was MY FAULT for rushing".
So, you were uncaring and unfeeling toward your employer, right? How could you be so MEAN? |
coorslite
New member
Username: coorslite
Post Number: 66
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 16, 2005 - 08:58 pm: |
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She was typing about her planet where it's all about her "ranch bbq pennies lack of service lazy servers" Oh please leave us we are so not worthy of what happened to you a million years ago! Stealing from a restaurant does not apply to her, nothing does, she changes her rules to fit her needs...Christmas is coming... what restaurant will be able to handle her? And better yet... why would they? She survived hurricanes and still complains... What happened YEARS ago is what is important! Please don't hurt her feelings! WTFE.... Love ya! |
shaug8
New member
Username: shaug8
Post Number: 21
Registered: 05-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 18, 2005 - 07:39 am: |
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Lords, Before I begin let me say You are strong for surviving the hurricanes and I hope you can overcome this, Infact I know you will cause you are very strong willed, as your posts point out. I just want to share my opinion of what I have read in some of your posts. You have stated in previous posts how you expect to be treated when dining out. You have also stated how you treat servers on a regular basis when dining out. As DR. Phil would say "hows that workin for ya". Maybe you should realize all these people posting here are not idiots and they know or are trained like every place does to all servers how to go in order for best guest satisfaction. Do you think chili's or what ever chain you go to doesn't spend a ton of money on research to find out how people want to be treated when dining out. My personal experience is: I went from working in all positions for many years, to management. If I trained my people to do it your way, we would go out of business. Majority rules and if we (restaraunts) don't go with the flow we'll end up on the side of the road watching the traffic pass by. |
lords_of_acid
New member
Username: lords_of_acid
Post Number: 548
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 29, 2005 - 09:23 pm: |
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http://www.mtsusidelines.com/media/paper202/news/2003/10/01/Opinions/Tips-Are.Ea rned.Rewards.Not.An.Ordained.Right-508957.shtml?norewrite&sourcedomain=www.mtsus idelines.com
"Never, ever take food out that is incorrectly done (I had a waitress rip me a new one for something I goofed up on as a cook and she demanded I fix it then and there - and she was right and I learned). Explain about and apologize for the delay."
This article explains EXACTLY what a server should do in that they should DOUBLE CHECK the cook. That waitress was a VERY, VERY SMART waitress for showing the cook that he goofed up. THAT is what is SUPPOSE to happen, NOT for the wrong food to be taken to a customer, especially if it's the SAME SERVER that brings the food to the customer.
This site PROVES that it's the SERVER'S job to make sure the food is 100% correct BEFORE taking it to the customer. ONLY, ONLY, ONLY, the server that took the order actually KNOWS for SURE what the customer SAID. The food runner is NOT at fault when the server doesn't print the ticket correctly. The food runner is at fault if they have the correct stuff on the ticket, but the food runner doesn't bother to read the ticket.
Bringing food out that is incorrectly done makes the server look VERY STUPID if it's the SAME person that took the order that brings it out the food to the customer.
This is the SAME CONCEPT as the "SERVER" being 100% responsible for an overcharge or an uncharge. They are handing the bill to you, so "THEY" are responsible for making sure the bill is correct. The customer is responsible for making sure the bill is correct BEFORE paying. Customers shouldn't EVER have to baby-sit the servers, but we ALL know that mistakes happen, so it's in the CUSTOMER'S BEST interest to double check the server.
Notice the title of this article:
"Tips are earned rewards, not an ordained right"
TIPS are REWARDS, they aren't just because we are suppose to tip, but that we get PROPER service. So, if we don't get proper service, we shouldn't tip well.
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coorslite
New member
Username: coorslite
Post Number: 78
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 29, 2005 - 10:35 pm: |
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thank you for that insight lords.. I'll deep sleep tonight while I am trying to explain you to my children who know better but you don't |
jammie
New member
Username: jammie
Post Number: 935
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 29, 2005 - 10:54 pm: |
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I didnt read this article, but how is this now the 11th commandment? Because somebody said it, that makes it so? I cant subscribe to that theory. Between slashes on that title there is a section that states /opinions/ mmmmm could it be ? Is it, maybe an opinion? |
etselec
New member
Username: etselec
Post Number: 5
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 29, 2005 - 11:26 pm: |
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Lords said:
"This site PROVES that it's the SERVER'S job to make sure the food is 100% correct BEFORE taking it to the customer."
I'm just curious...did you happen to notice that this is an editorial article, which represents the view of one and only one person?
I've been lurking here for a while, so I have a sense of you, Lords. I know it would be ineffectual to ask you to change your opinions--I don't happen to agree with them but they're yours to have. I might suggest, though, that you learn to use the italics in lieu of capitalizing words. Capitals stand for yelling in real life and nobody likes to be yelled at. Perhaps people would be more inclined to pay attention to you and respond civilly if they didn't feel you were yelling at them. Italics are easy to use: simply make sure HTML is enabled (there's a checkbox below where you type the post), then place a (i) before and a (/i) after what you want to write. Just replace the () with <>.
*disappears in a non-confrontational puff of smoke* |
porkrind
New member
Username: porkrind
Post Number: 51
Registered: 07-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 30, 2005 - 08:23 am: |
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Um, it doesn't do any good to tell Lords ANYTHING. Lords is an attention whore that gets its jollies by posting here. If everyone would stop feeding it what it wants, it might just go away.
PorkRind
The Crunchy Other White Meat Byproduct
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etselec
New member
Username: etselec
Post Number: 6
Registered: 11-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 30, 2005 - 03:37 pm: |
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Yeah, pork, somewhere in me I know that.
I guess I can say now that I've tried, and I can feel OK laughing at her because I've given her the opportunity to do something. |
big_momma
New member
Username: big_momma
Post Number: 97
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, December 30, 2005 - 11:08 pm: |
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Antisocial Personality Disorder is also known as psychopathy or
sociopathy. Individuals with this disorder have little regard for the
feeling and welfare of others. As a clinical diagnosis it is usually
limited to those over age 18. It can be diagnosed in younger people
if the they commit isolated antisocial acts and do not show signs of
another mental disorder.
Antisocial Personality Disorder is chronic, beginning in adolescence
and continuing throughout adulthood. There are ten general
symptoms:
not learning from experience
no sense of responsibility
inability to form meaningful relationships
inability to control impulses
lack of moral sense
chronically antisocial behavior
no change in behavior after punishment
emotional immaturity
lack of guilt
self-centeredness
People with this disorder may exhibit criminal behavior. They may
not work. If they do work, they are frequently absent or may quit
suddenly. They do not consider other people's wishes, welfare or
rights. They can be manipulative and may lie to gain personal
pleasure or profit. They may default on loans, fail to provide child
support, or fail to care for their dependents adequately. High risk
sexual behavior and substance abuse are common. Impulsiveness,
failure to plan ahead, aggressiveness, irritability, irresponsibility,
and a reckless disregard for their own safety and the safety of
others are traits of the antisocial personality.
Socioeconomic status, gender, and genetic factors play a role.
Males are more likely to be antisocial than females. Those from
lower socioeconomic groups are more susceptible. A family history
of the disorder puts one at higher risk.
There are many theories about the cause of Antisocial Personality
Disorder including experiencing neglectful parenting as a child, low
levels of certain neurotransmitters in the brain, and belief that
antisocial behavior is justified because of difficult circumstances.
Psychotherapy, group therapy, and family therapy are common
treatments. The effects of medical treatment are inconclusive.
Unfortunately, most people with Antisocial Personality Disorder
reject treatment. Therefore, recovery rates are low.
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biz_traveler
New member
Username: biz_traveler
Post Number: 3
Registered: 12-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 31, 2005 - 11:27 am: |
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meeulk,
I read online somewhere that a survey found that tips increased when the server found a way to casually touch the customer's elbow, shoulder, hand at sometime during the meal. The study reported the theory that this contact created an unconscious personal connection, and therefore, increased tips.
Also, to add to what was stated earlier in this thread, going above and beyond the expected service is compelling. I once dined at some fern restaurant with about ten colleagues. When they took our drink order I asked for a Coke. The server asked me if Pepsi was OK. I playfully replied with a grin on my face, “No. I really had my heart set on a Coke.” The server and my coworkers chuckled and she moved on to take the rest of the orders.
A few minutes later another server delivered our drinks, but I didn’t get one. I politely inquired and the new server said he would check on it. About 15 seconds later the original server approached our table carrying an umbrella. She had obviously gone out in the rain, but looked triumphant to set a 20 ounce cold bottle of Coke down in front of me. My coworkers cheered her and I thanked her profusely.
During the rest of the meal I enjoyed the teasing of my coworkers and the other wait staff that came by to comment. I made sure to tip very well (70%) that night and I came back to that restaurant as often as possible.
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lords_of_acid
New member
Username: lords_of_acid
Post Number: 556
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, January 01, 2006 - 03:30 am: |
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biz_traveler
"I read online somewhere that a survey found that tips increased when the server found a way to casually touch the customer's elbow, shoulder, hand at sometime during the meal. The study reported the theory that this contact created an unconscious personal connection, and therefore, increased tips."
http://enthusiasm.cozy.org/archives/2005/04/tipping/
Ben and Lance say they don't like to be touched. Even my husband doesn't because it's going to a place a server shouldn't go. I'm JANE DOE on this site. NOT EVERYONE wants to be touched.
"When they took our drink order I asked for a Coke. The server asked me if Pepsi was OK."
One time, I had a bartender not tell me they only had Pepsi products as Chevy's Fresh Mex and I had ordered a "COKE." She serves me "Pepsi." boy was I pissed. I HATE pepsi. If I order "COKE", give me coke. I LIKE it when a server tells me they have "Mr. Pibb instead of dr. pepper" even though they taste VERY similiar, it's still nice they let the customer know that it will be a DIFFERENT DRINK. I just couldn't believe someone would give me pepsi for coke, when it doesn't taste the same at ALL. I didn't read a menu, because I was actually at a car show event that they held in the back of the parking lot of the stores that were behind the restaurant. So, when I went to the bar, I just ordered thinking they'd have coke. She should have just TOLD ME she didn't have coke. That way I would have known. I also didn't have ANY TYPE of menu by to know. I was just thirsty from being outside. People were allowed in the restaurant to eat for this event. They even cooked some food outside the restaurant to promote the car show. My point is, since I didn't see a menu, I ordered thinking they have coke, but she COULD have just CORRECTED me like others have when I have ordered coke or dr. pepper when they've had mr. pibb instead of dr. pepper. So she WASTED HER TIME and the drink.
"She had obviously gone out in the rain, but looked triumphant to set a 20 ounce cold bottle of Coke down in front of me."
That is RARE and VERY CARING service. You are LUCKY to have that server. I am HAPPY when I see a server actually cares about "The CUSTOMER." It's RARE that they do, otherwise, I wouldn't be having, for instance, a bartender choosing to chit-chat instead of starting making my drink. MOST people are just UNCARING. That is a HUGE, HUGE tip. I can't say I would ever tip more than 28% at the most. That's pretty extreme if you ask me to tip 70%, but if you feel it's deserved, by all means, go ahead. It's not that I'm cheap, it's that I'm going within the "NORM." If everyone paid that much for service, they wouldn't have enough money to go out next time more than likely.
I do think it's STRANGE that you tipped 70%, but when the automatic gratutity was added, that was ALL the servers or room service employees got. You overtip, which is great, but you undertipped people that SHOULD HAVE received more for something you think the server did. I just don't get why you haven't noticed on menus that they usually have for example: "18% gratutity added to parties of 8 or more?" I notice that and I RARELY EVER have big parties. Usually it's just my husband and I. |
jammie
New member
Username: jammie
Post Number: 945
Registered: 06-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, January 01, 2006 - 09:09 am: |
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Usually it's just my husband and I. Thats a shock!!!!!!!!!!1
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coorslite
New member
Username: coorslite
Post Number: 87
Registered: 10-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, January 02, 2006 - 08:44 pm: |
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One time, I had a bartender not tell me they only had Pepsi products as Chevy's Fresh Mex and I had ordered a "COKE." She serves me "Pepsi." boy was I pissed. I HATE pepsi. If I order "COKE", give me coke. I LIKE it when a server tells me they have "Mr. Pibb instead of dr. pepper" even though they taste VERY similiar, it's still nice they let the customer know that it will be a DIFFERENT DRINK. I just couldn't believe someone would give me pepsi for coke, when it doesn't taste the same at ALL. I didn't read a menu, because I was actually at a car show event that they held in the back of the parking lot of the stores that were behind the restaurant. So, when I went to the bar, I just ordered thinking they'd have coke. She should have just TOLD ME she didn't have coke. That way I would have known. I also didn't have ANY TYPE of menu by to know. I was just thirsty from being outside. People were allowed in the restaurant to eat for this event. They even cooked some food outside the restaurant to promote the car show. My point is, since I didn't see a menu, I ordered thinking they have coke, but she COULD have just CORRECTED me like others have when I have ordered coke or dr. pepper when they've had mr. pibb instead of dr. pepper. So she WASTED HER TIME and the drink.
Get over it. Coke/Pepsi... order a rum and coke where they serve pepsi guess what you get? Should've read an outdated menu online before you went there like you normally do!
Um, it doesn't do any good to tell Lords ANYTHING. Lords is an attention whore that gets its jollies by posting here. If everyone would stop feeding it what it wants, it might just go away!
No it won't go away until it dies from tartar/ranch overdose! And will always come up with some retarded reason why she is always right... and we all KNOW she is wrong.
Usually it's just my husband and I. Thats a shock!!!!!!!!!!
Actually jammie it's not a shock... and I know that is was a funny but who the hell would want to go out and dine with her other than her husband? And to be honest why would her husband want to eat with her with all her complaining and extra needs? I so would set my CHILDREN straight if they treated anyone the way she does in public! But my kids have better sense than that and they have manners! My kids at 17 and 18 ALWAYS tip 50%... when it's busy and they know this too it's more. But then I raised them to treat others how you would want to be treated and that it sometimes you have to wait for what you want. They are amazing children that are just kind caring human that don't know that lords kind was out there. Now they know... and also hope that the heart attack from her eating habbits doesn't kill her but has to have food intra! Lots of Mayo, salt, oh yeah! |
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