    
teleburst
New member
Username: teleburst
Post Number: 1221
Registered: 06-2003
Rating: N/A
Votes: 0 | | Posted on Friday, December 16, 2005 - 02:21 pm: | |
"ALL these things are done at Pizza places when a person goes to pick-up a pizza. I don't know too many people that would tip when they pick up a pizza".
You don't know too many people.
"Also, if I call in an order at KFC, a huge one, they still have to get napkins, plastic utensils, ketchup or whatever condiments, ring a person up, they have to take down the order, and compare the food to that order. They WON'T be getting a tip, so WHY should a person at a non-fast food type of restaurant get tipped for the SAME ACTIONS"?
Because those people don't make $2.13 an hour. Because the prices at those places don't presume paying someone $2.13 an hour. Because those places don't displace full service when you order take out.
" I saw when I was getting a gift card at Chilis, a girl in front of me didn't tip at all for $17 or so worth of food. I'm NOT suprised in the least".
Why were you being a busybody? How did you find out in the first place?
" People go in to pick up the order, so there's NO service that isn't already paid in the wage per hour'.
That's not true. first of all, how do you know how much that person makes? I know that our to-go people make EXACTLY what a floor server makes. Tell you what will happen if everyone is as cheap and shortsighted as you. The restaurants will start instituting a service charge for you to come in and take out their food. Pizza delivery is already doing that in a lot of cases.
"Just as tricky said about Starbucks being the SAME actions. This is the SAME ACTIONS that are being done as fast food places do and pizza places".
Yet, in most places, the people aren't being PAID THE SAME as fast food places. Restaurants offer this service for YOUR convenience and you should PAY for that service. Perhaps you would like for restaurants to simply not offer the service anymore, because it IS a service and they aren't going to be able to offer it at the same price if the to-go people can't make a living. One of two things will happen - they will either have a to-go menu with higher prices to reflect the addtional cost of paying their to-go people, or they'll offer a pickup surcharge.
I'm not saying that you have to pay the same amount as when you dine in the restaurant, although some people do. From talking to my to-go people, about 70-80% iof people leave at least 7-10%, and about 5% actually leave a full 15%. That leaves about 10 -15% of people who don't care enough to tip the people who make it possible for them to eat the restaurant's food in the privacy of their own home. that's a pretty small proportion of people.
To go people in places like Chilis handle a very high volume of orders. It's a completely different type and level of service involved. They are juggling as many as 10 separate orders at one time. They are required to assure that the order is 100% correct, because they don't have a second chance to correct a mistake. This in itself moves the service bar much higher.
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